# IntegrateCloud Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about IntegrateCloud Software - reviews, pricing plans, popular comparisons to other Integration products and more. Source: https://www.capterra.com/p/240440/IntegrateCloud --- # IntegrateCloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on December 13, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) IntegrateCloud ## What is IntegrateCloud? Azure DevOps Integration Zendesk, Freshdesk, Freshservice Azure DevOps Integration. IntegrateCloud Azure DevOps is an easy and quick integration between Zendesk - DevOps,Freshdesk - DevOps,Freshservice Devops. IntegrateCloud integrates your work items.IntegrateCloud Azure DevOps solution integrates your work items and your own custom fields. link existing bugs, features, or custom work items. ## What is IntegrateCloud used for? [Integration](https://www.capterra.com/integration-software/) Overall rating Based on 62 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% Starting price $20 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IntegrateCloud?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://integratecloud.com/&name=IntegrateCloud) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IntegrateCloud 4.6 (62) VS. [### Zapier](https://www.capterra.com/p/130182/Zapier/) [4.7 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting Price $20 Flat Rate Starting Price $29.99 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (62) Ease Of Use 4.3 (3,010) Value For Money 4.8 (49) Value For Money 4.3 (2,323) Customer Service 4.7 (49) Customer Service 4.3 (1,984) ## IntegrateCloud alternatives [Albato](https://www.capterra.com/p/228273/Albato/) [4.8 (405)](https://www.capterra.com/p/228273/Albato/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228273/Albato/) [ZappySys SSIS PowerPack](https://www.capterra.com/p/170286/SSIS-PowerPack/) [4.8 (107)](https://www.capterra.com/p/170286/SSIS-PowerPack/reviews/) Starting price $1499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170286/SSIS-PowerPack/) Highest Rated [Make](https://www.capterra.com/p/154278/Integromat/) [4.8 (407)](https://www.capterra.com/p/154278/Integromat/reviews/) Starting price $10.59 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/154278/Integromat/) [eZintegrations](https://www.capterra.com/p/185812/eZintegrations/) [4.7 (41)](https://www.capterra.com/p/185812/eZintegrations/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185812/eZintegrations/) [View all alternatives](https://www.capterra.com/p/240440/IntegrateCloud/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Integrations Management 4.6 (31) 77.42% of 31 reviewers that rated this feature as important or highly important Identify which applications need to exchange data and enable these data connections ETL 4.5 (16) 31.25% of 16 reviewers that rated this feature as important or highly important Process of extracting, transforming, and loading data Third-Party Integrations 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes API 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Automated Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically create schedules based on business needs or employee availability and qualifications Data Capture and Transfer 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import, collect, and capture data from multiple sources IntegrateCloud 15 features Application programming interface that allows for integration with other systems/databases Automatically create schedules based on business needs or employee availability and qualifications Import, collect, and capture data from multiple sources Connect to big data sources Import and export data to and from software applications Manage and store data in a database Data vault where data is aggregated for later distribution to applications. Assemble applications and processes by dragging over and arranging pre-built components Process of extracting, transforming, and loading data Identify which applications need to exchange data and enable these data connections Observe and track the demand, usage, progress or quality of a system, product, or user Receive data and information in real time View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes An extended application or connector that enables users to perform additional services with their current set of tools Features 4.4 (62) 4.4 Based on 62 reviews ## Pricing Value for money 4.8 (49) Free Trial Free Version Basic $20.00 Flat Rate, Value for money 4.8 (49) 4.8 Based on 49 reviews ## Support, customer service and training options Customer Service 4.7 (49) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (49) 4.7 Based on 49 reviews ## User reviews Overall rating 4.6 Based on 62 reviews Filter by rating 5(39) 4(20) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent Jorge C. Head of CX Logistics and Supply Chain ### "Efficient Freshdesk and Asana Integration for Support and Dev Teams" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2026 Overall, IntegrateCloud has been a very reliable and valuable integration for our business. It bridges the gap between customer support and development by keeping tickets and tasks connected in a clear and practical way. The integration helps reduce miscommunication, speeds up resolution times, and ensures that everyone involved has the right context. It has become an essential part of our daily operations. Pros IntegrateCloud makes it easy to connect Freshdesk tickets with Asana tasks, which significantly improves collaboration between our support and dev-ops teams. The setup is straightforward, and once connected, tickets can be quickly linked to existing tasks or used to create new ones in Asana. This visibility helps both teams stay aligned, prioritize issues correctly, and track progress without switching constantly between tools. It has clearly improved our response time and workflow efficiency. Cons There are very few downsides. Some parts of the interface could feel more modern, and having additional customization options for fields or automation rules would be a nice improvement. However, these are minor points and do not affect the overall usefulness of the integration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CG Cristian G. Ops Information Technology and Services ### "Recommended app for Zendesk/DevOps" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2025 We're interface between Zendesk & Azure DevOps to simply keep the link between the Zendesk ticket and the DevOps item for reference purposes. Nothing very complex but it's helpful to use the IntegrateCloud app instead of using custom fields Pros Easy setup to use the interface between Zendesk & Azure DevOps. Easy to use Cons No issues found yet, as we are using very simple functionalities Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Christian K. CTO Computer Software ### "Cost intensive but useful integration fro Freshdesk" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 March 6, 2025 Ok, Support and Sales Experience are very good and fast answers Pros Necessary to connect Freshdesk to Azure DevOps Cons More Flexibility in Terms of Field Mapping Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Sushree Kanta P. Manager SaaS Digital Machinery ### "Dover Corporation Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2024 Dover used the JIRA connector from Integrate Cloud which allow the creation and linking of JIRA issues from a Zendesk support ticket. we are using from more than past 2 years there is no downtime, and the feature is working as expected. Pros approachable and reliable and impressing too. Cons Nothing as such. I can call out stating very efficient on the asked queries. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JN Joao N. Sénior Consultant Computer Software ### "Very good and useful" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 8, 2024 Pros Easy installation Easy of use Useful Intuitive Free Cons \- don't have the possibility to choose Iteration when creating a Work Item - don't add the Zendesk Ticket# in the WI subject - don't show WorkItem# in Zendesk Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Head of ICT Wholesale ### "Just the intgration I neede" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 30, 2024 Pros IntegrateCloud had just the App I needed. Cons No cons. All is very good. Perhaps the UI could look nicer. But just perhaps. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JZ Jordy Z. Teamleader Information Technology and Services ### "Fastening our workflow!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 17, 2024 Pros We had to contend with a slow process when switching between Zendesk and Microsoft Azure. Since we began working on the integration, we found that we could move much more quickly when receiving updates from Microsoft Azure, as they became visible in our Zendesk tickets. Cons For me personally, communication was sometimes a bit challenging with the employees from India, but by documenting everything, defining requirements, and scheduling calls, it was still set up as desired. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Miguel H. Developer Information Services ### "Excellent app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2023 Excellent, help us to stream line client request to developemt. Pros Easy to install and use. Truly recommend this product. Cons None so far, it has been useful for us to answer to our clients Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Andy D. Lead SRE Information Services ### "Good platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 2, 2023 Pros Easy to setup and use. No real support issues in getting the integration connected to our platform Cons We did not encounter any issues in the setup of this integration Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SO Sanet O. Owner Retail ### "IntegrateCloud Asana-Freshdesk integration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2023 Pros Easy to install Easy to use Saves time automating new tasks from Freshdesk Cons Doesn't update both sides - would be nice for all notes to be updated on Asana and vice versa Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/240440/IntegrateCloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Zapier vs IntegrateCloud](https://www.capterra.com/compare/130182-240440/Zapier-vs-IntegrateCloud) [Albato vs IntegrateCloud](https://www.capterra.com/compare/228273-240440/Albato-vs-IntegrateCloud)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)