--- title: "Upshelf Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Upshelf Software - reviews, pricing plans, popular comparisons to other Marketing Analytics products and more." source_url: "https://www.capterra.com/p/240455/Upshelf/" page_type: "product" language: "en" --- # Upshelf Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Upshelf ## What is Upshelf? Upshelf provides visibility and key insights for CPG brands to improve their Digital Shelf performance. Using proprietary, AI-powered algorithms, its easy-to-use platform helps brands to boost ecommerce performance providing daily insights about stock levels, prices, correct content, ratings and reviews, and visibility. Advantages: - Accessible and flexible pricing and packages - Fast delivery to get started (in weeks not months) - Email alerts - Low learning curve - Easy to integrate data ## What is Upshelf used for? [Competitive Intelligence](https://www.capterra.com/competitive-intelligence-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Marketing Analytics](https://www.capterra.com/marketing-analytics-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Upshelf?[Manage this product listing](https://www.g2.com/products/upshelf-ai/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Upshelf 4.8 (10) VS. [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (10) Ease Of Use 4.6 (44) Value For Money 4.4 (9) Value For Money 4.6 (39) Customer Service 5.0 (10) Customer Service 4.7 (40) ## Upshelf alternatives [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [Lebesgue](https://www.capterra.com/p/238852/Lebesgue/) [4.9 (44)](https://www.capterra.com/p/238852/Lebesgue/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/238852/Lebesgue/) [eComNeo](https://www.capterra.com/p/10031888/eComNeo/) [0.0](https://www.capterra.com/p/10031888/eComNeo/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10031888/eComNeo/) [Prisync](https://www.capterra.com/p/153451/Prisync/) [4.8 (129)](https://www.capterra.com/p/153451/Prisync/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153451/Prisync/) ## FAQs about Upshelf Overview ### Which roles and teams benefit most from Upshelf? Upshelf is most used by sales leaders, key account managers, and marketing teams that need to organize product content and improve customer-facing communications. Ecommerce managers, digital managers, and analysts use it to centralize assets, support campaigns, track engagement, and deliver more consistent information across accounts, channels, and stakeholders. Answer based on 10 reviews Overview ### What company size and specific industries is Upshelf built for? Upshelf is designed for consumer packaged goods brands and e-commerce businesses, especially teams in marketing, sales, and commercial roles. It fits organizations of varying sizes that need support for product promotion and merchandising, from smaller brands to larger companies managing digital sales channels. Features and Usability ### What are the key features of Upshelf? Upshelf offers catalog management, product catalog and product data management, plus inventory tracking for retail and multi-store operations. It also includes competitor price tracking, pricing analytics, custom pricing rules, price forecasting, profitability analysis, promotion management, and customizable reports with real-time dashboards, alerts, and third-party integrations. Getting Started and Support ### What training and onboarding options does Upshelf offer? Upshelf provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover shared learning sessions, documentation offers written reference material, and videos provide self-paced walkthroughs. Getting Started and Support ### What customer support options does Upshelf offer? Upshelf provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support guidance is presented through these channels, giving users multiple ways to find answers or contact the team. No reviewer feedback is available here to describe response times, helpfulness, or recurring support issues. ## Features AI summary Based on 2,582 Marketing Analytics reviews Capterra data shows that buyers of Business Intelligence software rank the following features as their top priorities: - **Dashboard Creation** (**55%** of reviewers rated this feature as critical) - **Multiple Data Sources** (**60%**) - **Reporting/Analytics** (**53%**) Upshelf includes **Multiple Data Sources** and **Reporting/Analytics**, giving teams a way to combine information from different systems and review performance through ongoing analysis. However, it does not include **Dashboard Creation**. Instead, it offers **Data Visualization** (**47%**) and **Data Import/Export** (**49%**), which still support how teams present data clearly and move information between tools, helping businesses make better decisions and act on insights faster. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Benchmarking Compare key metrics for the business against prominent players in the industry Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Upshelf 49 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Benchmarking: Compare key metrics for the business against prominent players in the industry - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Competitor Price Tracking: Monitor and compare prices for competing products - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Custom Pricing Rules: Create custom predefined rules for prices for products and services - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue - Market Data Analysis: Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Store: Manage multiple teams and operations from a central location - Multiple Data Sources: Allows users to manage data from a number of sources - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Price Forecasting: Form predictions for optimal prices based on past and present data (market data, competitor products, special events, weather, etc.) - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Analytics: Track and analyze key pricing metrics for reports, intelligence dashboards, historical data tracking, trend analysis, etc. - Product Catalog: Present a catalog of inventory that customers can view - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Profitability Analysis: Evaluate the degree to which business operations bring monetary gains - Promotion Optimization: Assess and optimize pricing markdowns, special offers, or other promos - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Reviews Management: Track and monitor reviews of products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.4 (10) 4.4 Based on 10 reviews ## Pricing Value for money 4.4 (9) ### Starting price Free trial not available Value for money 4.4 (9) 4.4 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (10) 5.0 Based on 10 reviews ## User reviews Overall rating 4.8 Based on 10 reviews Filter by rating 5(8) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CB Clara B. KAM Pharmaceuticals ### "Muy útil para el día a día" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 2, 2022 La atención al cliente es maravillosa y el trato es muy cercano. Cualquier duda, consulta o petición me la resuelven al instante. Estoy encantada Pros Antes tenía que hacer comprobaciones de pricing de forma manual utilizando excels, lo cual me llevaba mucho tiempo y era muy engorroso. Esta herramienta pone la información de una manera muy visual y fácil de encontrar. Tiene actualizaciones regulares donde añaden nuevas funcionalidades que facilitan más mi trabajo y me ayudan a tener una visión más clara de los productos online Cons Los pocos contras que he podido encontrarle las he comentado con el equipo y me las han implementado en la herramienta. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 7, 2022 Hola Clara, ¡muchas gracias por tu comentario! Nos alegra saber que estás disfrutando de nuestra plataforma y que la encuentras útil en tu trabajo diario. Seguimos trabajando en nuevas funciones para mejorar la experiencia de nuestros clientes. Gracias de nuevo por tomarte el tiempo de dejar una reseña, ¡te lo agradecemos de verdad! LR Luis R. Director de Marketing Cosmetics ### "Muy útil y fácil de usar." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2022 Una de las mejores cosas de Upshelf es su atención al cliente, están siempre pendientes de tus necesidades y solucionan las dudas o problemas que pueda surgir de forma ágil y rápida. Además son muy simpáticos. Pros Tiene muchas funcionalidades, está muy bien organizado, es muy visual y fácil de usar. Cons El precio es superior a otros disponibles, pero también es verdad que ofrece más funcionalidades. Reasons for choosing Upshelf Porque es mejor Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 1, 2022 Luis, tu feedback nos da mucha fuerza para seguir mejorando. Es un placer poder trabajar juntxs. ¡Muchísimas gracias! GG Gonzalo G. Director de ventas Cosmetics ### "Una experiencia positiva" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2022 Pros Facilidad de uso, software 'friendly' con usuario muy intuitivo, posibilidad de personalizar la info que más interesa, constante evolución de la herramienta, posibilidad de exportar información para poder trabajarla Cons Se producen algunos errores en la búsqueda cuando los precios finales incluyen gastos adicionales Reasons for choosing Upshelf En realidad probamos 3 herramientas parecidas y finalmente nos decantamos por Upshelf Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 24, 2022 Muchísimas gracias por tu comentario, Gonzalo. Seguimos trabajando para ofreceros más insights y tener en cuenta los cambios que se producen en los e-commerce, como los que comentas. AN Anonymous User Ecommerce Manager Pharmaceuticals ### "Muy buen software! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 22, 2022 Pros Es una herramienta muy intuitiva que te permite tener en un mismo Dashboard todos los KPI's que impactan en el negocio on-line. Cons Me faltaría quizás, conocer también la parte de Keywords, shares de búsqueda en las webs, análisis de banners de la competencia, si los títulos coinciden con el nuestro, etc. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 24, 2022 ¡Muchas gracias por tu feedback! Nos encantaría guiarte durante una sesión con Customer Success por tu dashboard para mostrarte algunas de las funcionalidades que comentas, que son posibles en nuestra plataforma. Puedes agendar una sesión con beatriz@upshelf.ai. ¡Hasta pronto! CL Cristina L. Business Analyst Health, Wellness and Fitness ### "Facil de personalizar" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 22, 2022 Estoy contenta con el uso de la herramienta y el soporte que nos dan. Pros Siempre que tenemos nuevas necesidades se han integrado en medida de lo posible y tienen muy en cuenta la opinión de los usuarios. Es muy userfriendly y siempre buscan la mejora continua Cons Alguna necesidad puntual que no hemos podido cubrir pero en general todo ok Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 24, 2022 Muchísimas gracias por tu comentario, Cristina. Estamos siempre a la escucha de vuestras necesidades para poder mejorar. ¡Es un placer poder trabajar juntxs! MP Manel P. KAM Pharmaceuticals ### "Imprescindible para la estrategia e-commerce" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2022 Cada día dedico 30 minutos a buscar mis oportunidades con los clientes seleccionados. Es muy sencillo poder filtrar por producto, marca y punto de venta. Pros Muy interactiva, facilidad de uso y accesibilidad. Me ayuda a buscar oportunidades de negocio Cons A día no he encontrado algo que me guste poco y sea reseñable Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 24, 2022 Manel, tu comentario nos anima a seguir dando lo mejor de nosotrxs. ¡Muchísimas gracias por este feedback! TF Tono F. Digital Manager Health, Wellness and Fitness ### "Experiencia personal con Upshelf" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 22, 2022 Pros La posibilidad de conocer el estatus de la marca y sus productos en el canal online, así como poder lelvar un control de las políticas comerciales y campañas que desarrollamos Cons Que los datos tendrían que estar ponderados según la cuota de mercado de cada web. No es lo mismo el peso de cada web y en los datos que refleja la herramienta no lo tienen en cuenta Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 24, 2022 Muchas gracias Tono por tu valioso comentario, lo trasladamos al equipo. Como sabes, seguimos desarrollando funcionalidades y ajustando las existentes a vuestras necesidades. IE Ines E. Market Research Specialist & CRM Analyst Pharmaceuticals ### "Gran herramienta para monitorizar los precios de nuestros productos en la web" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 22, 2022 Lo utilizamos principalmente para monitorizar la posición de nuestros productos pero considero que podría sacarse más partido a la herramienta desarrollando nuevas funcionalidades Pros Facilidad de integración del dato en otras herramientas Cons Echo de menos poder tener un histórico de la evolución de los precios Podrían incluirse MS% de los productos Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 24, 2022 Hola Inés, la funcionalidad que comentas es posible en nuestra plataforma. Queremos proponerte una sesión de 30' con Customer Success para mostrarte cómo consultar los históricos y otros datos sobre precios. Puedes reservar tu sesión escribiendo a beatriz@upshelf.ai ¡Muchas gracias por tu comentario! LG Leonardo G. KAM Pharmaceuticals ### "Upshelf es una herramienta muy valiosa para mi negocio" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 22, 2022 Estoy muy satisfecho con la herramienta y el trato cercano con las personas Pros La info que puedo extrapolar es super útil para desarrollar la marca en el mundo digital. La atención y el seguimiento del personal Upshelf es de 10 !! Cons Al estar en el sector IT van muy rápidos, sacando nuevas herramientas y me cuesta seguirle el ritmo. Pero es mejor hacer mucho que no hacer nada. Reasons for choosing Upshelf Porque conocía una persona que está en Upshelf y me ha presentado el proyecto. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 24, 2022 Leo, muchas gracias por tu feedback. Es un placer poder seguir acompañándoos en vuestro crecimiento e-commerce. BM blanca M. Medical Manager Spain Biotechnology ### "Great tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 22, 2022 Pros muy intuitivo y fácil de usar. Con muchas funcionalidades Cons deberia aparecer más visual la información Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 24, 2022 ¡Muchas gracias por tu comentario, Blanca! Hemos compartido tu feedback con el equipo. Seguiremos implantando cambios para mejorar cada vez más el diseño. [View all Reviews](https://www.capterra.com/p/240455/Upshelf/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.