# Upshelf Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Upshelf Software - reviews, pricing plans, popular comparisons to other Business Intelligence products and more.

Source: https://www.capterra.com/p/240455/Upshelf

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# 

 Upshelf Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Upshelf

## What is Upshelf?

Upshelf provides visibility and key insights for CPG brands to improve their Digital Shelf performance. Using proprietary, AI-powered algorithms, its easy-to-use platform helps brands to boost ecommerce performance providing daily insights about stock levels, prices, correct content, ratings and reviews, and visibility. Advantages: - Accessible and flexible pricing and packages - Fast delivery to get started (in weeks not months) - Email alerts - Low learning curve - Easy to integrate data

## What is Upshelf used for?

[Competitive Intelligence](https://www.capterra.com/competitive-intelligence-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Marketing Analytics](https://www.capterra.com/marketing-analytics-software/)

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Upshelf

4.8 (10)

VS.

[4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting Price

Contact vendor

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (10)

Ease Of Use

4.6 (43)

Value For Money

4.4 (9)

Value For Money

4.6 (38)

Customer Service

5.0 (10)

Customer Service

4.7 (39)

## Upshelf alternatives

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[Lebesgue](https://www.capterra.com/p/238852/Lebesgue/)

[4.9 (43)](https://www.capterra.com/p/238852/Lebesgue/reviews/)

Starting price

$59.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/238852/Lebesgue/)

[eComNeo](https://www.capterra.com/p/10031888/eComNeo/)

[0.0](https://www.capterra.com/p/10031888/eComNeo/#reviews)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/10031888/eComNeo/)

[Prisync](https://www.capterra.com/p/153451/Prisync/)

[4.8 (129)](https://www.capterra.com/p/153451/Prisync/reviews/)

Starting price

$99.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/153451/Prisync/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Benchmarking

Compare key metrics for the business against prominent players in the industry

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Catalog Management

Create and manage digital catalog of products/services with their details, specifications, and price

Channel Management

Manage various distribution channels, build relations with channel partners, and track their performance

Upshelf 48 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Compare key metrics for the business against prominent players in the industry

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Create and manage digital catalog of products/services with their details, specifications, and price

Manage various distribution channels, build relations with channel partners, and track their performance

Monitor and compare prices for competing products

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Create custom predefined rules for prices for products and services

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Protect sensitive data for digital privacy

Graphical representation of data

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies

Observe and track the demand, usage, progress or quality of a system, product, or user

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage multiple teams and operations from a central location

Allows users to manage data from a number of sources

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Form predictions for optimal prices based on past and present data (market data, competitor products, special events, weather, etc.)

Track and manage the profit margin between the cost of a product and its selling price.

Track and analyze key pricing metrics for reports, intelligence dashboards, historical data tracking, trend analysis, etc.

Present a catalog of inventory that customers can view

Capture, organize and track product-specific data and information in a centralized location

Evaluate the degree to which business operations bring monetary gains

Assess and optimize pricing markdowns, special offers, or other promos

Design, communicate, and distribute incentives to perform a specific action

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and monitor reviews of products or services

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Optimize and manage the search engine optimization efforts for a website or digital content

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.4 (10)

4.4

Based on 10 reviews

## Pricing

Value for money

4.4 (9)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.4 (9)

4.4

Based on 9 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (10)

5.0

Based on 10 reviews

## User reviews

Overall rating

4.8

Based on 10 reviews

Filter by rating

5(8)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CB

Clara B.

KAM

Pharmaceuticals

### "Muy útil para el día a día"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 2, 2022

La atención al cliente es maravillosa y el trato es muy cercano. Cualquier duda, consulta o petición me la resuelven al instante. Estoy encantada

Pros

Antes tenía que hacer comprobaciones de pricing de forma manual utilizando excels, lo cual me llevaba mucho tiempo y era muy engorroso. Esta herramienta pone la información de una manera muy visual y fácil de encontrar. Tiene actualizaciones regulares donde añaden nuevas funcionalidades que facilitan más mi trabajo y me ayudan a tener una visión más clara de los productos online

Cons

Los pocos contras que he podido encontrarle las he comentado con el equipo y me las han implementado en la herramienta.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 7, 2022

Hola Clara, ¡muchas gracias por tu comentario! Nos alegra saber que estás disfrutando de nuestra plataforma y que la encuentras útil en tu trabajo diario. Seguimos trabajando en nuevas funciones para mejorar la experiencia de nuestros clientes. Gracias de nuevo por tomarte el tiempo de dejar una reseña, ¡te lo agradecemos de verdad!

LR

Luis R.

Director de Marketing

Cosmetics

### "Muy útil y fácil de usar."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2022

Una de las mejores cosas de Upshelf es su atención al cliente, están siempre pendientes de tus necesidades y solucionan las dudas o problemas que pueda surgir de forma ágil y rápida. Además son muy simpáticos.

Pros

Tiene muchas funcionalidades, está muy bien organizado, es muy visual y fácil de usar.

Cons

El precio es superior a otros disponibles, pero también es verdad que ofrece más funcionalidades.

Reasons for choosing Upshelf

Porque es mejor

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 1, 2022

Luis, tu feedback nos da mucha fuerza para seguir mejorando. Es un placer poder trabajar juntxs. ¡Muchísimas gracias!

GG

Gonzalo G.

Director de ventas

Cosmetics

### "Una experiencia positiva"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 22, 2022

Pros

Facilidad de uso, software 'friendly' con usuario muy intuitivo, posibilidad de personalizar la info que más interesa, constante evolución de la herramienta, posibilidad de exportar información para poder trabajarla

Cons

Se producen algunos errores en la búsqueda cuando los precios finales incluyen gastos adicionales

Reasons for choosing Upshelf

En realidad probamos 3 herramientas parecidas y finalmente nos decantamos por Upshelf

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 24, 2022

Muchísimas gracias por tu comentario, Gonzalo. Seguimos trabajando para ofreceros más insights y tener en cuenta los cambios que se producen en los e-commerce, como los que comentas.

AU

Anonymous User

Ecommerce Manager

Pharmaceuticals

### "Muy buen software! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 22, 2022

Pros

Es una herramienta muy intuitiva que te permite tener en un mismo Dashboard todos los KPI's que impactan en el negocio on-line.

Cons

Me faltaría quizás, conocer también la parte de Keywords, shares de búsqueda en las webs, análisis de banners de la competencia, si los títulos coinciden con el nuestro, etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 24, 2022

¡Muchas gracias por tu feedback! Nos encantaría guiarte durante una sesión con Customer Success por tu dashboard para mostrarte algunas de las funcionalidades que comentas, que son posibles en nuestra plataforma. Puedes agendar una sesión con beatriz@upshelf.ai. ¡Hasta pronto!

CL

Cristina L.

Business Analyst

Health, Wellness and Fitness

### "Facil de personalizar"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 22, 2022

Estoy contenta con el uso de la herramienta y el soporte que nos dan.

Pros

Siempre que tenemos nuevas necesidades se han integrado en medida de lo posible y tienen muy en cuenta la opinión de los usuarios. Es muy userfriendly y siempre buscan la mejora continua

Cons

Alguna necesidad puntual que no hemos podido cubrir pero en general todo ok

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 24, 2022

Muchísimas gracias por tu comentario, Cristina. Estamos siempre a la escucha de vuestras necesidades para poder mejorar. ¡Es un placer poder trabajar juntxs!

MP

Manel P.

KAM

Pharmaceuticals

### "Imprescindible para la estrategia e-commerce"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 22, 2022

Cada día dedico 30 minutos a buscar mis oportunidades con los clientes seleccionados. Es muy sencillo poder filtrar por producto, marca y punto de venta.

Pros

Muy interactiva, facilidad de uso y accesibilidad. Me ayuda a buscar oportunidades de negocio

Cons

A día no he encontrado algo que me guste poco y sea reseñable

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 24, 2022

Manel, tu comentario nos anima a seguir dando lo mejor de nosotrxs. ¡Muchísimas gracias por este feedback!

TF

Tono F.

Digital Manager

Health, Wellness and Fitness

### "Experiencia personal con Upshelf"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 22, 2022

Pros

La posibilidad de conocer el estatus de la marca y sus productos en el canal online, así como poder lelvar un control de las políticas comerciales y campañas que desarrollamos

Cons

Que los datos tendrían que estar ponderados según la cuota de mercado de cada web. No es lo mismo el peso de cada web y en los datos que refleja la herramienta no lo tienen en cuenta

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 24, 2022

Muchas gracias Tono por tu valioso comentario, lo trasladamos al equipo. Como sabes, seguimos desarrollando funcionalidades y ajustando las existentes a vuestras necesidades.

IE

Ines E.

Market Research Specialist & CRM Analyst

Pharmaceuticals

### "Gran herramienta para monitorizar los precios de nuestros productos en la web"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 22, 2022

Lo utilizamos principalmente para monitorizar la posición de nuestros productos pero considero que podría sacarse más partido a la herramienta desarrollando nuevas funcionalidades

Pros

Facilidad de integración del dato en otras herramientas

Cons

Echo de menos poder tener un histórico de la evolución de los precios Podrían incluirse MS% de los productos

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 24, 2022

Hola Inés, la funcionalidad que comentas es posible en nuestra plataforma. Queremos proponerte una sesión de 30' con Customer Success para mostrarte cómo consultar los históricos y otros datos sobre precios. Puedes reservar tu sesión escribiendo a beatriz@upshelf.ai ¡Muchas gracias por tu comentario!

LG

Leonardo G.

KAM

Pharmaceuticals

### "Upshelf es una herramienta muy valiosa para mi negocio"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 22, 2022

Estoy muy satisfecho con la herramienta y el trato cercano con las personas

Pros

La info que puedo extrapolar es super útil para desarrollar la marca en el mundo digital. La atención y el seguimiento del personal Upshelf es de 10 !!

Cons

Al estar en el sector IT van muy rápidos, sacando nuevas herramientas y me cuesta seguirle el ritmo. Pero es mejor hacer mucho que no hacer nada.

Reasons for choosing Upshelf

Porque conocía una persona que está en Upshelf y me ha presentado el proyecto.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 24, 2022

Leo, muchas gracias por tu feedback. Es un placer poder seguir acompañándoos en vuestro crecimiento e-commerce.

BM

blanca m.

Medical Manager Spain

Biotechnology

### "Great tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 22, 2022

Pros

muy intuitivo y fácil de usar. Con muchas funcionalidades

Cons

deberia aparecer más visual la información

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 24, 2022

¡Muchas gracias por tu comentario, Blanca! Hemos compartido tu feedback con el equipo. Seguiremos implantando cambios para mejorar cada vez más el diseño.

[View all Reviews](https://www.capterra.com/p/240455/Upshelf/reviews/)

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