# Smartvel Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Smartvel the right Content Marketing solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/240466/Smartvel/reviews --- Smartvel 4.6 (8) [View alternatives](https://www.capterra.com/p/240466/Smartvel/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Smartvel Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Omnichannel & Customer Hub Manager Airlines/Aviation Used the software for: 2+ years ### "Great team, very good product" February 18, 2022 5.0 Smartvel not only has a great product, but a great team that help us manage COVID-19 crisis providing 24/7 information about restrictions to clients in real time. Pros Very customizable and easy to implement in different type of channels Cons More options for conversational channels Review Source HC Helios C. Project Manager Airlines/Aviation Used the software for: 1-2 years ### "Great value to customer experience" February 2, 2022 5.0 Great partners of the industry. They connect with your needs and make themselves available to help and are very open to any suggestion. Pros How easy it is to use it and how it shows the information with a summary and details. Very good customization to our needs. Looks and works great on cell phone Cons Does not include migratory information or other sanitary documents such as yellow fever Review Source JS Juan S. CX Manager Hospitality Used the software for: 2+ years ### "Powerful software to enhance your traveler's journey" February 4, 2022 4.0 We are very satisfied with this partnership, and how they have helped us in difficult times. They have a team of great professionals always interested in helping you achieve your goals. Pros I liked how easy it was to implement it, the support team and the effort they constantly make to adapt the product to our needs Cons I think they have to improve formats and solutions to consume all the content multichannel and easily Review Source DM Dan M. VP Mktg Airlines/Aviation Used the software for: 2+ years ### "Smartvel delivered a great system" February 8, 2022 5.0 Great experience; we are renewing access to the system for another term. Pros The Smartvel team has been great to work with. They made the integration seamless. The system is a super user-friendly tool that helps our customers plan their travel effectively. Cons No complaints about the Smartvel team or the system. Review Source SG Sergio G. Head of Business Travel IT Leisure, Travel & Tourism Used the software for: 2+ years ### "Complemento necesario" February 4, 2022 5.0 Hoy por hoy usamos su widget de ocio en destino y su solución para información sobre Covid19 Pros Facilidad de integración, volumen de productos en destino, como hace más fácil al viajero componer su ocio en destino, personalización completa y sencilla de información Covid para nuestros viajeros Cons Posibilidad de enviar al viajero alertas de cambio de puertas de embarque, número de cina de equipaje... Review Source CA Cristina A. Service Design ans Anlytics Director Leisure, Travel & Tourism Used the software for: 6-12 months ### "Very happy with Smartvel" February 3, 2022 5.0 Easy to integrate and we really appreciated that the info is updated very quickly Pros Very easy to use, very helpful information and easy to integrate in our web/app Cons Wecant say what we like least as we like it very much as they are constantly updating the app adding infomration and featuresof very valuable interest to us and to our customers Reason for choosing Smartvel Easy to customized and to integrate in our web Review Source KT Konrad T. Customer Communications Executive / Senior Customer Disruption Officer Airlines/Aviation Used the software for: 6-12 months ### "Smartvel Travel Map" February 2, 2022 4.0 Pros The support team is great and the management team are happy to discuss modifications to the widget and apply them where technically possible. Cons Some sections of the widget can't be customised. Review Source XV Ximena V. Líder de Proyectos Airlines/Aviation Used the software for: Less than 6 months ### "Samartvel in Aeroméxico " February 2, 2022 4.0 Good Pros The design and the easy it is. We optimice a lot of work with Smartvel Cons Than all weeks we have to ask for some actualizations Review Source Similar Products Featured ## Related categories [Content Marketing](https://www.capterra.com/content-marketing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.