# Syften Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Syften Software - reviews, pricing plans, popular comparisons to other Social Media Monitoring products and more. Source: https://www.capterra.com/p/240533/Syften --- # Syften Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Syften ## What is Syften? We help you find new customers and support existing ones on Reddit and other forums. We're monitoring the web's leading communities for you and keeping an eye on things 24/7, so you don't have to. ## What is Syften used for? [Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $8.29 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Syften?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://syften.com&name=Syften) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Syften 4.9 (11) VS. [4.2 (254)](https://www.capterra.com/p/277011/Brandwatch/reviews/) Starting Price $8.29 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (11) Ease Of Use 4.1 (251) Value For Money 4.9 (10) Value For Money 3.8 (186) Customer Service 5.0 (10) Customer Service 4.4 (218) ## Syften alternatives [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (159)](https://www.capterra.com/p/166130/Cloud-Campaign/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (254)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.9 (112)](https://www.capterra.com/p/173036/YouScan/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/240533/Syften/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Social Listening 4.9 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Monitor social media sites for specific keywords Activity Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Email Alerts 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Receive and/or send email notifications for urgent updates, requests, or other information Keyword Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and monitor a specific set of keywords Reputation Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Monitor and manage customers' perceptions about a business, product, or service API Application programming interface that allows for integration with other systems/databases Syften 8 features Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Receive and/or send email notifications for urgent updates, requests, or other information Find & retrieve relevant data or documents Track and monitor a specific set of keywords Notifications that are delivered to users as soon as an event occurs Monitor and manage customers' perceptions about a business, product, or service Monitor social media sites for specific keywords Get Advice We can help you find the software with the features you need. Features 5.0 (11) 5.0 Based on 11 reviews ## Pricing Value for money 4.9 (10) Free Version Basic $8.29 Per Month Value for money 4.9 (10) 4.9 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (10) 5.0 Based on 10 reviews ## User reviews Overall rating 4.9 Based on 11 reviews Filter by rating 5(10) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent WB Wojciech B. CEO Information Technology and Services ### "I recommend it to friends" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 31, 2022 Pros Syften has a powerful query language coupled with portal filtering. Cons Please add support for scanning press releases. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Michael M. CEO Automotive ### "Excellent service and return on our monthly fee" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 15, 2022 I highly recommend Syften, in fact it's probably the only vendor I actively recommend to people without them asking about it. Pros I check Syften daily to find out how our brand name (we are a startup) is growing across social media and online forums. The results are fantastic: public mentions boost our team morale, allows us to interact with our customers where they are, and we even include Syften mentions in our marketing material as evidence of our growth and interest from consumers. I also appreciate how the Syften team responds to our requests. For example, we wanted them to add some more sources that are specific to our industry, and the turn-around time was just a few days!I love checking Syften every morning for our fresh mentions. Cons Maybe there are some small improvements around summarizing/aggregating the same threads in some way. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Matt D. Founder Computer Software ### "Simple and reliable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 15, 2022 Pros I'm glad I found Syften. It's so easy to use - I just set it up and forget about it. It quietly monitors my keywords in the background, and the daily emails regularly alert me to actionable items that meet my given criteria. It's been a huge time saver for me, and I've been really impressed with how well it works. I would definitely recommend this product to anyone looking for a reliable, easy-to-use solution to monitor keywards online. Cons There's always room for improvement with any software product. A couple cons to the current solution are: 1) There's no way to schedule what time you receive the daily email alerts; 2) There's no option for applying filter subsets (keywords + operands) globally to all filters, which can be a minor pain if you have a lot of filters and need to tweak a filter that applies to them all. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PC Peteris C. Founder Information Technology and Services ### "Syften is awesome" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2022 Pros The most impressive aspect to me is the speed of notifications: they happen almost in real-time. I appreciate the different filter syntax features. When I'm getting too many or irrelevant alerts, there is usually a way to tweak the filters to exclude the unwanted alerts. It's handy to monitor social mentions in Twitter, Reddit and Hacker News all in one tool. Cons I cannot think of any significant negatives right now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Charlie G. Community & Social Media Strategist Telecommunications ### "Syften is a true social listening tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2022 We were trying to find a true social listening tool to track online discussions, but most tools these days are extremely expensive and don't track online communities. We were very happy to discover that Syften allows us to achieve exactly what we were trying to accomplish. Pros We are able to track keywords and brand mentions inside Reddit. We also connected Syften to Slack, so receiving notifications fits into our existing workflow. Cons There are no cons to mention at this time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Anthony K. Marketing Lead Internet ### "Effective product, responsive founder" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 28, 2022 Pros Easy to use. Was able to get set up within a matter of minutes. I get nearly real time alerts into Slack for mentions of our brand and keywords within community sites where our users hang out. We have been able to answer questions from people who preferred to post on Reddit or StackOverflow instead of contacting our support directly. Feature requests are quickly added. Cons Wish it covered the whole web, but I don't think that's so reasonable at this point in time. Sometimes there are too many results, but I manage by filtering them into different slack channels. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Sean M. Consultant Marketing and Advertising ### "A cost effective monitor for user groups and communities of practice with unique search features." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2022 It's a very useful service that keeps me up to date on new opportunities and trends in key technology niches that I need to monitor. Pros I like that it provides a compact and powerful language for framing standing search queries. I can immediately test a new query against a cache of existing comments to get feedback on the quality of results. The daily report is compact so that multiple identical posts are cleverly summarized into a single reference. Cons A full search of twitter and LinkedIn would be helpful but I understand those services resist external search. Reasons for choosing Syften quality of results, cost effective. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OW Ola W. Sr Community Manager Telecommunications ### "Syften - easy to use " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 25, 2022 Overall experience is great Pros Once set up, Syften is extremely easy to use and reliable Cons At times the mentions that get pulled are incorrect, this rarely occurs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LW Lukasz W. Software Developer Computer Software ### "A personal assistant that digests the Internet for you" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2022 I believe that contributing to Internet communities is a great way to share your expertise, gain trust, and attract new customers. Syften enabled us keep an eye on topics related to our products without spending hours on browsing all possible websites. Pros Great support! We needed to watch some not-yet-monitored websites. Got them added really quickly. Simple yet powerful configuration. Cons It's only as smart as the filters you set up. Would love to see some AI capabilities (for example, synonyms suggestions, competition keywords). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Brian S. Managing Partner Marketing and Advertising ### "Simple, powerful listening with endless versitility" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 7, 2022 We've been astonished by Syften and the team behind it. Michal is always responsive to our emails and builds new features when we make requests. Being a customer of Syften feels like he's a part of our development team. Pros Syften's social listening is near-instant and its webhooks enable us to put it to use immediately. With Syften, we're able to listen and respond to 100 queries at once. It's one of our favorite and most powerful tools. Cons We only wish we could use it more. Syften's filter limit is 100 and we'd love to have more running! Switched from [Mention](https://www.capterra.com/p/149705/Mention/) Affordability, scalability, and utility. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/240533/Syften/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)