# Page 2 | Osmind Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Osmind the right Electronic Medical Records solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/240577/Osmind/reviews

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Osmind

4.6 (36)

[View alternatives](https://www.capterra.com/p/240577/Osmind/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Osmind

## Showing most helpful reviews

Showing 26-36 of 36 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JB

Jennifer B.  
NP  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Best EMR for Ketamine clinic"

August 2, 2023

5.0

Pros

Osmind is the perfect EMR for a ketamine clinic. Includes the necessary forms and charting needed for accurate documentation and is very end-user friendly.

Cons

the general Medical SOAP note could be improved for other patient types.

Alternatives considered

[Tebra](https://www.capterra.com/p/129169/Tebra/)

Review Source

Response from Osmind

September 10, 2023

Thank you for highlighting Osmind as the best EMR for ketamine clinics. We're happy to hear that our system aligns well with your documentation needs and offers a user-friendly experience. Your feedback about the Medical SOAP note is noted, and we're always looking for ways to improve. We appreciate your choice in switching from Kareo Clinical to Osmind and look forward to continually serving your clinic's needs.

SS

Samuel S.  
Director of Psychedelic Nursing  
Mental Health Care  
Used the software for: 6-12 months

### "Excellent product"

October 3, 2022

5.0

Pros

Osmind is intuitive and easy to use. The best feature is the support team, that is helpful and always available

Cons

The superbill and billing functionalities could use some improvement

Review Source

Response from Osmind

October 11, 2022

Samuel, thank you for sharing your experience with Osmind. It is good to hear that you love our customer support team. I also wanted to let you know that the team is hard at work to improve both the superbill and billing features as we know those are critical to your workflow!

DD

Dominique D.  
Certified Medical Assistant  
Mental Health Care  
Used the software for: Less than 6 months

### "I highly recommend Osmind "

March 30, 2022

5.0

Overall great experience with Osmind. Very efficient and easy to use. I highly recommend it.

Pros

The most impactful Feature on Osmind is the helpful hints that are given to you and online support. If you ever have a question, there is help right at your fingertips. It is an extremely easy platform to learn, although rather robust. Don't let the ease of learning this system fool you!

Cons

The only thing I think that could be improved is that it could show the time that the patients are checked in.

Review Source

Response from Osmind

July 6, 2022

Thank you for sharing your positive experience with Osmind, Dominique! We are thankful that Osmind is supporting you and your ketamine practice.

cM

chelsi M.  
owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Ketamine & IV Therapy Clinic of NWA"

June 24, 2022

5.0

We have enjoyed using Osmind and appreciate the quick customer service.

Pros

Customer service usually gets back to us quickly. They are updating the product constantly.

Cons

Is not as functional with our Hydration patients as it is for Ketamine patients.

Review Source

Response from Osmind

July 6, 2022

Thank you for your review, Chelsi. It is good to hear that you have had a positive experience with our customer service team - it is always a priority for us to always get back to our clients in a short amount of time!

LB

Lacey B.  
LPN  
Hospital & Health Care  
Used the software for: 6-12 months

### "Legacy at its finest "

March 30, 2024

4.0

Pros

Charting technique and learner user Manuel

Cons

Na everything adult friendly and easily accessible

Review Source

JNP

Jean Nicoler P.  
NP  
Mental Health Care  
Used the software for: 6-12 months

### "Love this product!"

January 17, 2022

5.0

Customer Support is phenomenal! They respond quickly and always welcome feedback!

Pros

This software has all the essentials for monitoring, charting, billing and anything else that we need from it! It is very easy to use, organized and great to keep everything in one place!

Cons

The only thing that I wish it could do (and this may already be in the works...) is to customize the intake form!

Review Source

Response from Osmind

June 8, 2022

Thank you so much for taking the time to leave us this positive review, Jean! Our job is to make your life easier so we are glad that you have found our product organized and easy to use! And you are right - we are currently working on the ability for you to turn on/off different sections of the default intake form!

JH

Jason H.  
Owner/Medical Director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great Product but could use a few functionality updates "

June 28, 2022

5.0

Mostly easy to use and cost is good for what it is used for.

Pros

How quick and easy it is to chart a patient encounter

Cons

Too difficult to pull patients past history and medications across to the chart. I should be able to select and say yes I want the medication to be in the chart and not have to enter every medication separately.

Review Source

Response from Osmind

July 6, 2022

John, thank you for letting us know how we are doing. It is good to hear that charting with Osmind has been quick and easy. Your feedback is also greatly appreciated!

SD

Scot D.  
Owner/physician  
Medical Practice  
Used the software for: 6-12 months

### "Scot DePue MD"

January 13, 2022

3.0

Pros

Designed for ketamine clinics primarily. Adaptable to my other patients but clumsily

Cons

Needs dictation into chart via a microphone

Review Source

Response from Osmind

June 6, 2022

Scot, thank you for sharing your experience with Osmind. Your feedback is also greatly appreciated and adding dictation into patient charts via a microphone is being discussed with our product team.

DM

David M.  
Chief Physician  
Medical Practice  
Used the software for: Less than 6 months

### "Great for ketamine clinic"

January 8, 2022

4.0

Good so far

Pros

The template is nearly perfect for ketamine clinic and psychology

Cons

Needs a quicker way to move in between charts

Switched from

[EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/)

Not as clunky

Review Source

Response from Osmind

June 7, 2022

David, thank you for your kind review. We are glad that Osmind is supporting you and your ketamine practice.

HK

Hagop K.  
MD  
Hospital & Health Care  
Used the software for: 6-12 months

### "Excellent software and a great value. "

October 3, 2022

5.0

Pros

easy to use and convenient. Also great value.

Cons

Nothing really. Overall no real negatives.

Review Source

Response from Osmind

October 11, 2022

Thank you for your kind review, Hagop. It is good to hear that you have found our platform easy to use!

CC

Carey C.  
Owner  
Mental Health Care  
Used the software for: Less than 6 months

### "Great EHR for TMS/Ketamine Clinic"

January 17, 2022

5.0

Pros

Easy patient access to forms online. easy scheduling. Love that the product allows for superbills to be sent to insurance through the system

Cons

Nothing yet. So far it has met all of our needs.

Review Source

Response from Osmind

June 6, 2022

Carey, thank you for your kind review. We are so glad to hear that Osmind is meeting all your needs!

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