# IBM Maximo Application Suite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about IBM Maximo Application Suite Software - reviews, pricing plans, popular comparisons to other Equipment Maintenance products and more. Source: https://www.capterra.com/p/240578/IBM-Maximo --- # IBM Maximo Application Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) IBM Maximo Application Suite ## What is IBM Maximo Application Suite? IBM Maximo Application Suite is the industry-leading Enterprise asset management (EAM) solution for managing critical assets, reducing downtime, and improving operational efficiency. Built on decades of industry expertise, Maximo provides end-to-end management of assets, from procurement and maintenance to decommissioning. This comprehensive lifecycle management ensures assets are optimized throughout their entire service life. ## What is IBM Maximo Application Suite used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Asset Tracking](https://www.capterra.com/asset-tracking-software/)[CMMS](https://www.capterra.com/cmms-software/) Top alternative Featured Overall rating Based on 83 user reviews Reviews sentiment Positive 87% Neutral 8% Negative 5% Starting price $3150 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IBM Maximo Application Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ibm.com&name=IBM Maximo Application Suite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IBM Maximo Application Suite 4.2 (83) VS. [4.8 (1,036)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $3150 Other, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (83) Ease Of Use 4.8 (1,774) Value For Money 3.7 (62) Value For Money 4.6 (1,600) Customer Service 3.8 (63) Customer Service 4.8 (1,680) ## IBM Maximo Application Suite alternatives [4.8 (754)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (409)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (1,457)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/240578/IBM-Maximo/alternatives/) ## FAQs about IBM Maximo Application Suite Overview ### Which roles and teams benefit most from IBM Maximo Application Suite? IBM Maximo Application Suite is most used by maintenance managers, project managers, engineers, and IT administrators who oversee asset-heavy operations. Business analysts and consultants use it to improve reporting, workflows, and implementations, while support and CMMS teams rely on it to manage work orders, maintenance schedules, inventory, and system performance. Answer based on 76 reviews Overview ### What company size and industries is IBM Maximo Application Suite built for? IBM Maximo Application Suite is built for enterprises first, with 54% of reviewers from enterprise companies, and it is used most in Utilities at 22%. It also serves small businesses at 29% and midsize businesses at 18%, with additional adoption in Oil & Energy at 12% and Information Technology and Services at 8%. Answer based on 83 reviews Features and Usability ### What are the key features of IBM Maximo Application Suite? IBM Maximo Application Suite includes core asset lifecycle management, maintenance management, and work order management, with preventive and predictive maintenance called out most often by reviewers. Differentiating features include customization, workflow automation, third-party integrations, inventory management, and reporting for service history, labor tracking, and maintenance KPIs. Answer based on 25 reviews Pricing ### How much does it cost and what fees or limitations are included? IBM Maximo Application Suite starts at $3,150/month for Maintenance Essentials, with Inspection Essentials at 3,675/month and Standard at 7,272/month; a free trial is available. Reviewers consistently describe pricing and licensing as expensive or confusing, especially for small businesses, and say many organizations may not use every included feature. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does IBM Maximo Application Suite integrate with? IBM Maximo Application Suite integrates with Microsoft Dynamics GP, Coupa, Oracle Fusion Cloud ERP, and SAP HANA Cloud. These integrations cover finance and ERP connections, including chart of accounts, invoicing, financial periods, and vendor management, giving teams options for linking asset management with core business systems. Answer based on 7 reviews Getting Started and Support ### How easy is it to onboard and train a team on IBM Maximo Application Suite? IBM Maximo Application Suite offers in-person training, live online sessions, and documentation. Basic daily tasks are often learned quickly by frontline users and new workers, but admins, IT teams, and organizations handling customization usually need more time. Reviewers describe a clear interface for routine work, alongside a steep learning curve for advanced features and setup. Answer based on 16 reviews Getting Started and Support ### What customer support options does IBM Maximo Application Suite offer, and how do users rate the experience? IBM Maximo Application Suite offers email/help desk and phone support. User experience with support is mixed: some describe helpful, organized teams, quick follow-up, and strong implementation assistance, while others report slower direct IBM responses and say the product’s complexity can require ongoing expert guidance to resolve issues effectively. Answer based on 22 reviews Maintenance management ### How well does IBM Maximo Application Suite handle maintenance? IBM Maximo Application Suite handles maintenance management well for asset-heavy organizations with work orders, preventive maintenance, and equipment history in one system. Enterprise users value asset tracking, spare parts control, reporting, and audit trails, while some teams note higher implementation effort, training needs, and complexity for smaller maintenance departments. Answer based on 25 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Work Order Management 4.5 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Inventory Management 4.0 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Activity Tracking 4.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Location Tracking 3.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Identify the physical location of an individual, asset, device, etc. Maintenance Management 4.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment Barcoding/RFID 3.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Identify and track items using barcode tags or RFID (radio-frequency identification) tags IBM Maximo Application Suite 50 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Import and export data to and from software applications Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Guidelines for conforming to environmental laws, regulations and requirements Manage procedures that ensure organizational equipment remains in working condition Use AI to generate content in the form of text, images, videos, etc. System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Manage and track all disruptions and incidents Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Monitor product stock levels Track and manage inventory levels to maintain proper supply Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Ensure that quality requirements and standards are met across production processes Receive data and information in real time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Assign available resources to various projects and tasks Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Plan daily routes to optimize employee scheduling and provide directions Identify and assess hazards to ensure the well-being of employees, assets, and the environment Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Track the status over time for a request, process, asset, or transaction Manage and monitor compliance with government regulations on environmental standards Create, manage and track all task activities and progression Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.2 (83) 4.2 Based on 83 reviews ## Pricing Value for money 3.7 (62) Free Trial [View pricing plan details](https://www.capterra.com/p/240578/IBM-Maximo/pricing/) Maintenance Essentials $3,150 Other,Per Month It includes: - Asset Management - Mobile EAM - Asset Health - Reliability-Centered Maintenance Inspection Essentials $3,675 Other,Per Month It includes: - Computer Vision AI - Quality Inspections Standard $7,272 Other,Per Month It includes: - Asset Management - Asset Health - Mobile EAM - Reliability-Centered Maintenance - Computer Vision AI - Quality Inspections - Predictive Maintenance - Remote Monitoring - Schedule Optimization - All Industry Solutions Value for money 3.7 (62) 3.7 Based on 62 reviews ## Integrations [ Coupa](https://www.capterra.com/p/115928/Coupa/)[ SAP HANA Cloud](https://www.capterra.com/p/227383/SAP-HANA-Cloud/)[ Oracle Fusion Cloud ERP](https://www.capterra.com/p/274950/Oracle-Fusion-Cloud-ERP/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (63) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (63) 3.8 Based on 63 reviews ## User reviews Overall rating 4.2 Based on 83 reviews Filter by rating 5(30) 4(41) 3(8) 2(3) 1(1) Mentioned topic Sorted by most recent MS Moiz S. Vice President Information Technology and Services ### "IBM Maximo helps keep track of all of the assets" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 26, 2026 Since my handwriting is awful, I am happy we do not have to deal with paper anymore. It has helped us find warranties for some of the equipment and therefore we did not have to purchase additional parts. Audit tracking will be accomplished now, thus reducing pressure from the regulators and allowing us to follow the life cycle of all of our equipment. Pros Maximo does this with a centralized asset hierarchy so I do not have to chase after the pumps or tractors. It is nice to be able to view a history of the work order without having to dig through files. Cons When I am in the basement using the offline mode and try to access my notes it always fails. Because of the UI and the 15 tabs you have to search through to get to where you are supposed to input data for compliance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OS Omar S. Certified IBM Maximo Team Lead Computer Software ### "Great Experience with Maximo application suite" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 24, 2025 Great experience with Maintenance management, I have not faced a lot of bugs or issues, and it is very helpful to make your process fully automated and organized. Pros I like that Maximo Application Suite covers most of the business areas for any industry with a big variety of adds on to suite any industry, with very good customer support and a competitive user interface comparing with their competitors Cons For end users you may need some time to make the people used to it to make it easy to use for them, it may be a lit high in price but it worths it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Nathaniel H. Process Engineer Automotive ### "IBM Maximo - Asset Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 21, 2025 I have been using IBM Maximo for nearly as long as I have been in the workforce. The flexibility that IBM Maximo offers allows my company to utilize a single software for numerous purposes. Before using IBM Maximo, these would have all been paper systems and much much more cumbersome to manage. Pros At my company, we use IBM Maximo for a multitude of applications. Two of the biggest uses that I utilize are the spare parts database and the maintenance PM tracking. The spare parts database feature allows you to track all spare sparts for location, quantity, etc. While the maintenance PM tracking allows you to assign, track, and manage preventative maintenance workorders. Cons For whatever reason, you can't use back and forward arrows on your menu bar. You have to use the commands withing IBM Maximo to go forward and backwards through pages. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Amanda C. Program Consultant Education Management ### "Functional but not intuitive" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 23, 2025 Used to manage MOC's, reliable system with good features but not user-friendly Pros Ability to auto-select required reviewers based on the type of project Cons Large learning curve to use it, not intuitive Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GD Gaetan D. Resource manager Information Technology and Services ### "Simple à paramétrer" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 17, 2023 Pros Maximo est un outil très puissant et pourtant simple à paramétrer. S’il vous faut des modules sur mesure c’est possible et il faudra des compétences en développement. Cons Impossible de faire du custom sans être développeur. Il serait intéressant d’avoir des modules no-code Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BH Bima H. Logistic management supervisor Business Supplies and Equipment ### "theres alternatives, but IBM maximo perform at it cost" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 10, 2023 As someone who has been using IBM Maximo Application Suite for the past 2 years, I can confidently say that it is an exceptional asset management solution. During this time, I've come to appreciate its intuitive and user-friendly interface, which has made it easy for me to manage my assets efficiently.One of the features that I particularly like about Maximo is its ability to integrate with other IBM technologies and products, allowing me to streamline my operations and reduce complexity. This has been a huge help in ensuring that my assets are well-maintained and that downtime is kept to a minimum.Another aspect of Maximo that I appreciate is its customization and scalability. Whether I'm working with a small asset base or a large one, I've found that Maximo is highly adaptable and can grow with my needs. Additionally, I've been impressed by the security features built into the software, which provide me with peace of mind knowing that my sensitive information is protected.Finally, I've found Maximo to be highly configurable and flexible, allowing me to easily adapt to changing business requirements. Whether I'm looking to optimize my asset management processes or simply manage my assets more effectively, Maximo has been an indispensable tool.In conclusion, I would highly recommend IBM Maximo Application Suite to anyone looking for a comprehensive and effective solution for managing their assets. Based on my own experience using the software for the past 2 years, I c Pros Comprehensive asset management solution: IBM Maximo Application Suite offers a range of capabilities, from asset lifecycle management to maintenance and repair operations, that help organizations optimize their asset performance, minimize downtime, and reduce costs. Cons Implementation and maintenance costs: The cost of implementing and maintaining IBM Maximo Application Suite, including the software itself and any associated services, can be substantial. Additionally, the initial implementation and ongoing maintenance and upgrades may require significant resources. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Don C. Tool Shop Manager Defense & Space ### "Maximo review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 5, 2022 I used it daily and became comfortable using it. Pros Asset tracking, preventative maintenance tracking. Cons Difficult to track all open orders. Difficult to track time charging and part costs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Rania S. Technical Solutions Architect Information Technology and Services ### "Asset Management, Monitoring and Predictive Maintenance in a single tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 2, 2022 The IBM Maximo system is one of the best software that I have used. It has made countless tasks easier. There are many reports that can be customized to the needs of the company. The reports can be used to make decisions to help improve productivity and quality of service while keeping up with maintenance and failure predictions to prevent any previous failures from happening again in the future with the detailed in-depth historical reports. Pros I have been using Maximo for about 2 years and have been very happy with the ease of use and the reports it generates. I have been using Maximo to track our equipment and work order requests. I have found the maintenance history reports to be helpful in predicting equipment failure. I also use it to track employee time and generate reports on individual employee work habits. It would be nice if it could compare time worked from day to day, but it does not so far. Cons Maximo has many features that can be useful to businesses, but it may also be confusing for some users. The software is expensive, and much of its cost may be due to its advanced feature set. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Miley M. Customer Experience Manager Marketing and Advertising ### "The most comprehensive asset management software in the market" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 9/10 July 2, 2022 IBM Maximo is a powerful software that is loved by us and our clients when they figure out the ease of use and how they're capable of managing their large base of assets with the extensive capabilities of Maximo. This masterpiece from IBM is very powerful and can be used for different applications. One great example of how the software can be used is to assign tickets to different employees based on the type of work they do. Maximo allows employees to choose from a wide range of applications. Pros Maximo is one of IBM's masterpieces, with true comprehensiveness to manage enterprise assets. It is powerful and versatile, and it's easy to use. It's by far the only end-to-end asset management software on the market. It can serve as a centralized database for your equipment, and it will help monitor and manage your assets. If you have a lot of equipment, Maximo is the way to go. It can help you keep track of everything, and it has all of the tools you need for managing, maintaining, and servicing your equipment. Cons I find the product's ease of use to be its best feature and also the most frustrating. The user interface is confusing when attempting to learn how the program functions; modules have similar features, but not all of them are intuitive. I switch between browsers depending on which one works best for different tasks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Solution Architect Telecommunications ### "THE Work Order Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 26, 2022 Pros Maximo is crucial for companies which have equipment in the field. Combined with closed loop automations, Maximo's integration features greatly help any organization to issue work orders automatically to keep everything in shape. Cons Like most IBM products, it is bit expensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/240578/IBM-Maximo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fracttal One vs IBM Maximo Application Suite](https://www.capterra.com/compare/159911-240578/Fracttal-vs-IBM-Maximo)[MaintainX vs IBM Maximo Application Suite](https://www.capterra.com/compare/179296-240578/GetMaintainx-vs-IBM-Maximo) [Fiix vs IBM Maximo Application Suite](https://www.capterra.com/compare/74916-240578/Fiix-vs-IBM-Maximo)