# IBM Security MaaS360 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about IBM Security MaaS360 Software - reviews, pricing plans, popular comparisons to other Endpoint Protection products and more. Source: https://www.capterra.com/p/240579/IBM-Security-MaaS360-with-Watson --- # IBM Security MaaS360 Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) IBM Security MaaS360 ## What is IBM Security MaaS360? Seamlessly manage and protect your devices across all operating systems (OS). IBM® MaaS360® is uniquely equipped to help IT professionals manage a wide variety of endpoints, apps, and data, and protect them efficiently and productively. MaaS360 offers unified endpoint management (UEM) capabilities such as: Streamlined enrollment: IT pros don’t need to touch devices to enroll them. The device setup is already configured in the MaaS360 pre-deployment phase, and corporate resources are handled by over-the-air provisioning. Simplified endpoint management: Manage virtually all device types and the main OS, such as Apple iOS, Android, iPadOS, Microsoft Windows, and Google ChromeOS, from a single console. Take advantage of the simple self-service provisioning process, same-day OS support for the latest platform and 24x7 support by chat, phone, and email. ## What is IBM Security MaaS360 used for? [Mobile Device Management](https://www.capterra.com/mobile-device-management-software/)[Endpoint Protection](https://www.capterra.com/endpoint-protection-software/)[Unified Endpoint Management (UEM)](https://www.capterra.com/unified-endpoint-management-software/) Top alternative Featured Overall rating Based on 26 user reviews Reviews sentiment Positive 73% Neutral 23% Negative 4% Starting price $4 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IBM Security MaaS360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ibm.com&name=IBM Security MaaS360) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IBM Security MaaS360 4.2 (26) VS. [4.7 (284)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting Price $4 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (26) Ease Of Use 4.7 (284) Value For Money 4.0 (19) Value For Money 4.6 (269) Customer Service 3.8 (23) Customer Service 4.7 (274) ## IBM Security MaaS360 alternatives [4.6 (70)](https://www.capterra.com/p/191345/Applivery/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (1,564)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting price $795.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (166)](https://www.capterra.com/p/146147/Miradore-Online/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Deployment Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage the processes involved when making the application ready for use Endpoint Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track status, assign actions, and control access to systems for devices within the organization Inventory Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Patch Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Install software updates and bug fixes remotely Automatic User/Device Recognition 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important The system can automatically recognize a user and/or device IBM Security MaaS360 68 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatically identify and flag unusual behaviors and malicious software Application programming interface that allows for integration with other systems/databases Download applications that can be internally saved Track, manage and store the applications of potential future members, customers or candidates Identify and respond to security threats to developed applications Manage assets throughout their lifecycle to optimize profit Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws The system can automatically recognize a user and/or device Track and analyse user behavior within a system or network Manage and secure access to business data and applications on personal devices. Track and manage adherence to policies for any service, product, process, or supplier Identify component attributes like servers, hardware, software, and manage relationships across all services Alter the layout and content of reports Ability to handle large datasets Graphical representation of data Manage the processes involved when making the application ready for use Maintenance and upkeep of physical and/or virtual devices Convert data into a code for security Track status, assign actions, and control access to systems for devices within the organization Protect users working remotely and provide secure environments for personal devices to access company programs Manage the enrollment and onboarding of all new members and accepted applications A chronological record of actions or occurrences within a network, software, or process Compliant with HIPAA, which sets standards for sensitive patient data protection Manage and track all disruptions and incidents Track and manage inventory levels to maintain proper supply Monitor the movement of one or more IT assets throughout the organization Creating, updating, monitoring accuracy, and ensuring brand consistency for all materials distributed to mobile devices. Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. Observe and track the demand, usage, progress or quality of a system, product, or user Install software updates and bug fixes remotely Create, manage, and track policies and procedures within an organization Streamlining repetitive tasks and activities through automated and predefined workflows Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Control system behavior and appearance, and access and report on system status/health from a distant location Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Deploy updates or install new software remotely View and track pertinent metrics to find patterns and gain insights from data Analyze potential risks across the organization Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Systematic evaluation of the security of a company's overall security system and situation Manage and control the security aspects of an organization's digital assets, resources, and operations Online portal through which end users can access the system, manage tasks, or obtain information Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Allow users to access multiple services after entering their login credentials once Allows businesses to manage the software installed on their devices. Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Allow customers/users to submit support queries and service requests Create a schedule when files and folders are synchronized Set up connections to third-party platforms to improve business processes Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Extra layer of security that requires not only a password and username but also something specific to that user Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Discover patch statuses and vulnerabilities Collect and analyze traffic data about website visitors Control and manage access to wireless networks Take actions to resolve performance issues for devices wirelessly Get Advice We can help you find the software with the features you need. Features 4.3 (26) 4.3 Based on 26 reviews ## Pricing Value for money 4.0 (19) Free Trial [View pricing plan details](https://www.capterra.com/p/240579/IBM-Security-MaaS360-with-Watson/pricing/) Essentials $4.00 Other,Per Month It includes: - Advisor - App Management - Device Management - Granular Patch Management - Identity Management - Mobile Expense Management - Policy Recommendation Engine - User Risk Management Deluxe $5.00 Other,Per Month It includes: - Advisor - App Management - Assistant - Device Management - Granular Patch Management - Identity Management - Mobile Expense Management - Policy Recommendation Engine - Security-Rich Mobile Mail - User Risk Management Premier $6.25 Other,Per Month It includes: - Advisor - App Management - App Security - Assistant - Business Dashboard for Apps - Device Management - Granular Patch Management - Identity Management - Mobile Expense Management - OS VPN - Policy Recommendation Engine - Secure Browser - Security-Rich Mobile Mail - User Risk Management Enterprise $9.00 Per Month It includes: - Advisor - App Management - App Security - Assistant - Business Dashboard for Apps - Device Management - Granular Patch Management - Identity Management - Mobile Document Editor - Mobile Expense Management - Mobile Threat Management - OS VPN - Policy Recommendation Engine - Secure Browser - Security-Rich Mobile Mail - User Risk Management Value for money 4.0 (19) 4.0 Based on 19 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (23) 3.8 Based on 23 reviews ## User reviews Overall rating 4.2 Based on 26 reviews Filter by rating 5(13) 4(6) 3(6) 2(1) 1(0) Mentioned topic Sorted by most recent JM Joao M. Administrateur Système et réseau Computer Networking ### "Maas360 bon produit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 24, 2023 Pros Déploiement des logiciels et la gestion des téléphones à distance. Cons L'application ne fonctionne pas correctement sur quelques modelés de téléphones. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Rowena Joy R. IT Support Specialist Information Technology and Services ### "IBM MaaS360 with Watson is user friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2023 I am an IT Support for some of the Banks in the US and that's what they use in accessing work emails and applications. IBM Security MaaS360 with Watson makes our life much easier, we can access emails and applications using a mobile device. It saves time and lets us access it anytime and anywhere. Pros It is very easy to navigate as an admin. The ability to manage all devices of our clients or users in one place is the best feature that IBM Security MaaS360 offers. The registration process for devices is very easy to follow. Cons What I dislike about IBM Security is it's taking too long to delete a user from the user admin side, this is something that I am not sure of and may also have to do with how it is setup from our side. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Anthony A. Software Engineer Consumer Goods ### "Robust platform that minimizes security risks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 12, 2022 This is a robust platform that is cloud-based and makes it easy to configure for the protection of devices used by our workforce. Allowing for centralized, simple and optimal management of end devices. Pros Allows secure access to documents shared via mobile devices. Has the ability to detect a wide variety of threats and responds by automatically neutralizing them. Integration with our IT infrastructure was quick and seamless. Mobile and desktop devices have high-level threat protection. Cons This platform is very comprehensive and flexible, although the removal process for some devices can be cumbersome. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jonathan S. Gerente de Seguridad TI Banking ### "Excelente MDM MaaS360" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 15, 2021 Luego de la implementación de esta solución hemos podido tener un control de los dispositivos móviles y hemos podido aplicar políticas de seguridad en los dispositivos. Pros Su fácil manejo y la facilidad de integración con los dispositivos así como la cantidad de opción y políticas que pueden ser aplicadas en los dispositivos. Cons En algunos dispositivos puede presentar problemas de comunicación y los mismos quedar bloqueados por falta de comunicación con la aplicación. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS MOHAMED SHIHAM I. System Administrator Information Technology and Services ### "Too Expensive" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 April 15, 2021 not supporting Linux, cant remove decapitated devices Pros device details are stored cant be removed Cons cant remove the allocated license, need more information about the device Reasons for choosing IBM Security MaaS360 Name IBM Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andres W. Sales Executive Packaging and Containers ### "Greatest device manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 December 10, 2020 I use IBM MaaS360 to set mobile devices all at once so costumers can try our apps on the store. Pros An easy platform that lets you install and update software on multiple devices at the same time. It allows to set locks on mobile devices so costumers can use them only with your app. It's learning curve is super low. Cons When a new OS is launched, they should update the platform right away. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TG Todd G. IT Specialist Government Administration ### "Good Features, but horrible support" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 October 22, 2020 Pros Lots of features, Good Price, and the interface seems nice. Cons I have been using this for over two years now and I'm ready to switch. While it has a lot of features, the support is almost non-existant. Setup is fairly complicated and we constantly have apps that won't deploy etc. It just seems buggy, but without support, we are on our own to figure it out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Brian S. Director of Technical Services Information Technology and Services ### "Little dated - needs a facelift and increased functionality" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 September 18, 2020 It was a solid MDM in its day, but needs new features and a better UI for Tech staff to use. Pros IT managed our iPads. Was similar to other MDMs. Cons Didn't have a Remote view/Control feature Alternatives considered [Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/) [ManageEngine Mobile Device Manager Plus](https://www.capterra.com/p/132201/ManageEngine-Mobile-Device-Manager-Plus/) Reasons for choosing IBM Security MaaS360 We left IBM Maas360 for another product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Russell S. IT systems manager Transportation/Trucking/Railroad ### "A great program to help keep communication costs low." 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 3, 2019 Once it is set up it works flawlessly. We have about 50 iPads out in the field and we are able to restrict usage to company business only. A great feature if you don't want to buy unlimited data for 50 iPads. The ability to add new users and devices is pretty easy. Overall I need to give it a good mark because it does what we want it to. Pros The ability to restrict just about anything that appears on our remote employee tablets. It lets us control what an employee sees and does in the field. They run our programs and access our information. Cons Super complicated. Once its setup and running the fear is you might change something and be back at square one. Support is pretty much restricted to search and execute recommended procedures. I still haven't found interactive support that helpful. My recommendation is set it up and don't touch it. Reasons for choosing IBM Security MaaS360 Maas 360 gave us a lot more control than Jamf. It allowed us to perfectly define the appearance and function of our corporate programs. Again, it just works. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC David C. ICT Officer Non-Profit Organization Management ### "A bit long in the tooth now" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 October 7, 2019 It was used for device management of a small number of company mobiles and tablets but quickly became unwieldy and there was no support or training given(though this is also a failing of the device supplier who recommended the software but had zero experience with it...) Pros It's ok as an entry to device management I guess Cons It has had its day, it needs to be brought up to the level that other services offer. Alternatives considered [LogMeIn Miradore](https://www.capterra.com/p/146147/Miradore-Online/) Reasons for choosing IBM Security MaaS360 We didn't we eventually moved to Miradore which is far more intuitive to use, has to class support and comes in at a much lower price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/240579/IBM-Security-MaaS360-with-Watson/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)