---
title: "SmartBOL Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about SmartBOL Software - reviews, pricing plans, popular comparisons to other Transportation Management products and more."
source_url: "https://www.capterra.com/p/240624/SmartBOL/"
page_type: "product"
language: "en"
---

# 

 SmartBOL Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

SmartBOL

## What is SmartBOL?

SmartBOL Electronic Bill of Lading delivers eBOL / eShipper paperless processes providing: • Create bills of lading such as VICS /Walmart /hazardous material eBOL bill of lading, shipment consolidation using a modular master bill of lading, packing slips, and other documents unique to your workflow. •The paperless driver check-in process streamlines driver arrival processes by reducing manual workflow and offering better driver entry and exit documentation using any device.

## What is SmartBOL used for?

[Shipping](https://www.capterra.com/shipping-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/)[Document Management](https://www.capterra.com/document-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

\-

Negative

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### Starting price

Free trial not available

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Do you work for SmartBOL?[Manage this product listing](https://www.g2.com/products/smartbol/claim_requests/new?auto=true)

## SmartBOL Overview

Updated September 2026

AI summary

SmartBOL equips organizations of all sizes with document management and shipping capabilities, supporting secure data storage, document automation, and electronic signatures. Designed for teams managing complex logistics, it includes workflow automation, compliance tracking, shipment tracking, and integration with business systems. SmartBOL is delivered as a cloud-based solution with live online training and direct support options.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SmartBOL

0.0

VS.

[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.7 (29,126)

Value For Money

0.0 (0)

Value For Money

4.5 (20,679)

Customer Service

0.0 (0)

Customer Service

4.6 (18,711)

## SmartBOL alternatives

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

[4.7 (29,203)](https://www.capterra.com/p/160756/Google-Docs/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/160756/Google-Docs/)

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

[4.5 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Starting price

$1.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161304/OneDrive/)

[View all alternatives](https://www.capterra.com/p/240624/SmartBOL/alternatives/)

## FAQs about SmartBOL

Overview

### What company size and specific industries is SmartBOL built for?

SmartBOL is designed for mid-sized and large manufacturers, distributors, and third-party logistics providers that need shipping documentation, signing, digitization, and automation. It fits organizations working with ERP, WMS, and TMS systems and is aimed at companies managing complex logistics and fulfillment operations.

Features and Usability

### What are the key features of SmartBOL?

SmartBOL offers bills of lading management, document automation, document capture, and OCR for processing shipping paperwork. It also includes workflow automation, approval process control, electronic signature, audit trail, and compliance tracking, plus shipment tracking, delivery tracking, reporting and analytics, and access controls for document and shipment management.

Getting Started and Support

### What training and onboarding options does SmartBOL offer?

SmartBOL provides live online training sessions for teams getting started. This format supports guided instruction and real-time questions during setup and initial use.

Getting Started and Support

### What customer support options does SmartBOL offer?

SmartBOL provides email/help desk, phone support, and chat. Support is structured around direct contact options for questions and issue resolution. No reviewer feedback is available here to describe response times, helpfulness, or recurring support frustrations.

## Features

AI summary

Based on 32,025 Transportation Management reviews

Capterra data shows that buyers of document management software rank the following features as their top priorities:

-   **Secure Data Storage** (**56%** of reviewers rated this feature as critical)
-   **Document Storage** (**51%**)
-   **File Sharing** (**49%**)

SmartBOL supports all three of the features reviewers value most: **Secure Data Storage**, **Document Storage**, and **File Sharing**. Together, these capabilities help businesses protect sensitive files, keep documents organized in one place, and share information quickly with the right people, allowing teams to manage records more efficiently and work with greater confidence.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Annotations

Highlight content and/or make notations about parts of content

API

Application programming interface that allows for integration with other systems/databases

SmartBOL 58 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Annotations: Highlight content and/or make notations about parts of content
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Bills of Lading: Documents issued by a carrier to acknowledge receipt of cargo for shipment
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents
- Document Capture: Scan, move or upload electronic files within the software's repository
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Editing: Makes changes to document features such as text, fonts, formatting, etc.
- Document Generation: Custom forms to streamline repetitious aspects of a document
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- File Conversion: Convert files to a different format
- File Recovery: Recover lost, deleted, or damaged files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Forms Management: Store, manage and track all forms in a centralized location
- Freight Shipping: Shipping products/goods by land, sea or air
- Full Text Search: Search for specific words or phrases within a document or database
- Ground Shipping: Shipping products/goods by land
- Import/Export Management: Management of inbound and outbound shipments in the context of international trade
- Metadata Extraction: Retrieval of embedded metadata that is present within a file
- Mobile Access: Access software remotely via mobile devices
- Multi-Location: Manage and support multiple locations
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents
- Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Returns Management: Track and facilitate returns of products sold
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Supplier Management: Manage all supplier data and operations
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Version Control: Track revisions and updates made to files and navigate between different versions
- Warehouse Management: Manage and track operations and inventory within warehouses
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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