# zto.technology Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about zto.technology Software - reviews, pricing plans, popular comparisons to other Call Recording products and more.

Source: https://www.capterra.com/p/240630/zto-technology

---

# 

 zto.technology Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

zto.technology

## What is zto.technology?

zto.technology is a conversational analysis and training platform used by trainers and coach for sales, management and HR teams. The fastest assimilation of soft skills; Train your staff with zto.technology, face-to-face and distancial Why use zto.technology? -for improving team performance -for improving employee onboarding -for improving strategy implementation

## What is zto.technology used for?

[Training](https://www.capterra.com/training-software/)[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)[Sales Coaching](https://www.capterra.com/sales-coaching-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for zto.technology?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://zto.technology&name=zto.technology)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### zto.technology

4.8 (4)

VS.

[5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting Price

Contact vendor

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (4)

Ease Of Use

5.0 (60)

Value For Money

4.8 (4)

Value For Money

4.9 (29)

Customer Service

5.0 (4)

Customer Service

5.0 (34)

## zto.technology alternatives

[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[Modjo](https://www.capterra.com/p/215663/Modjo/)

[4.7 (60)](https://www.capterra.com/p/215663/Modjo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/215663/Modjo/)

[Outreach](https://www.capterra.com/p/159318/Outreach/)

[4.4 (308)](https://www.capterra.com/p/159318/Outreach/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/159318/Outreach/)

[Gong.io](https://www.capterra.com/p/157969/Gong-io/)

[4.8 (560)](https://www.capterra.com/p/157969/Gong-io/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/157969/Gong-io/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Automatic Transcription

Use AI to convert voice into text automatically

Call Recording

Record the audio of phone conversations for quality assurance purposes

Call Transcription

Voice conversion to text

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Content Management

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

zto.technology 20 features

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Use AI to convert voice into text automatically

Record the audio of phone conversations for quality assurance purposes

Voice conversion to text

Provides a channel for team members to share media files, communicate, and work together

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Manage, store and organize emails within the system or via third-party apps

Predefined actions automatically performed on the occurance of specific events

Move files across different systems or networks

Caters to sales teams

Establish measurable goals and objectives and track their progress over a specific period of time

Record the audio of phone conversations for quality assurance purposes

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Record live video calls to play later

Process of training new hires by providing them with sales tools and knowledge needed to complete the job

Automatically record calls at predetermined times

Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)

Track employee/learner's progression through training programs

Get Advice

We can help you find the software with the features you need.

Features

4.8 (4)

4.8

Based on 4 reviews

## Pricing

Value for money

4.8 (4)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.8 (4)

4.8

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

4.8

Based on 4 reviews

Filter by rating

5(3)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SH

Stephanie H.

Formatrice

Professional Training & Coaching

### "Retour d'expériences"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 25, 2022

ZTO.Technology me permet d'être différenciante dans mes propositions de service, d'apporter un service qui permet aux stagiaires de s'inscrire dans le temps dans le cadre de leur apprentissage

Pros

Outil très pertinent quant à son utilisation pour appuyer un message. Pour les stagiaires, cela leur permet de prendre conscience de leur pratique, ce sur quoi ils (elles) peuvent capitaliser et mesurer les progrès réalisés.

Cons

Cet outil nécessite un temps d'apprentissage pour animer de façon sûre, avec aisance pour conserver en distanciel l'attention des stagiaires

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LD

laurent d.

formateur consultant

Professional Training & Coaching

### "ZTO.technology - Training Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 22, 2022

L'entrainement et la répétition des entrainement est la vraie clé de succès du développement des compétences. Nous utilisons ZTO Training Solution sur 3 domaines clés de notre activité de formation : La Vente, la Négociation commerciale et le Management d'équipes terrain.

Pros

La puissance de l'analyse avec une très grande fiabilité dans les résultats La souplesse d'utilisation La très grande réactivité de toute l'équipe ZTO

Cons

Tout est parfait et d'une richesse exceptionnelle

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PL

Philippe L.

Formateur

E-Learning

### "Outil efficient pour améliorer ses capacités de communication interpersonnelle"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 22, 2022

Outil permettant à un formateur de disposer , à partir des informations factuelles restituées , d'accompagner la prise de conscience et la montée en compétence des participants

Pros

Mise en situation d'un binôme facile à mettre en œuvre - Après enregistrement , débriefing produit rapidement par le logiciel - Logiciel restitue de façon factuelle de multiples informations sur l'entretien réalisé . Cette restitution permet une prise de conscience forte et avec l'accompagnement d'un formateur de travailler une montée en compétences

Cons

Après une découverte et prise en mains des différentes fonctionnalités , il n'y a pas de "points faibles"

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Corinne G.

Consultante

Professional Training & Coaching

### "Un Formateur Augmenté!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 14, 2022

En tant que consultante, l'outil Comscope m'apporte un appui indéniable à la transmission des concepts théoriques relevant de la compétence communicationnelle. Le participant est son propre 1er auditeur (souvent plus implacable que l'outil d'ailleurs!), reste au formateur de proposer des petites modifications permettant l'optimisation de sa communication.

Pros

Le principe de départ qui relève avant tout de la réécoute du participant de sa propre production, a déjà une vertu pédagogique certaine. La possibilité ensuite, de creuser, décrypter, est non seulement confortable pour le formateur , mais surtout donne du sens au participant. La prise en main est intuitive.

Cons

Je ne vois pas de lacunes à l'outil proprement dit. Toutefois, la réussite d'une session dépend du nombre de participant. Trop de débriefs tue le débrief....

Reasons for choosing zto.technology

J'ai utilisé pour la 1ère fois l'outil via un client qui l'utilisait déjà.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)