--- title: "zto.technology Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about zto.technology Software - reviews, pricing plans, popular comparisons to other Sales Engagement Platform products and more." source_url: "https://www.capterra.com/p/240630/zto-technology/" page_type: "product" language: "en" --- # zto.technology Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) zto.technology ## What is zto.technology? zto.technology is a conversational analysis and training platform used by trainers and coach for sales, management and HR teams. The fastest assimilation of soft skills; Train your staff with zto.technology, face-to-face and distancial Why use zto.technology? -for improving team performance -for improving employee onboarding -for improving strategy implementation ## What is zto.technology used for? [Training](https://www.capterra.com/training-software/)[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)[Sales Coaching](https://www.capterra.com/sales-coaching-software/) Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for zto.technology?[Manage this product listing](https://www.g2.com/products/zto-technology/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### zto.technology 4.8 (4) VS. [### Apollo.io](https://www.capterra.com/p/158696/Apollo/) [4.5 (398)](https://www.capterra.com/p/158696/Apollo/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.5 (398) Value For Money 4.8 (4) Value For Money 4.4 (315) Customer Service 5.0 (4) Customer Service 4.2 (316) ## zto.technology alternatives [Modjo](https://www.capterra.com/p/215663/Modjo/) [4.7 (60)](https://www.capterra.com/p/215663/Modjo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/215663/Modjo/) Highest Rated [Fathom](https://www.capterra.com/p/276054/Fathom/) [5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276054/Fathom/) [Outreach](https://www.capterra.com/p/159318/Outreach/) [4.4 (311)](https://www.capterra.com/p/159318/Outreach/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159318/Outreach/) [Gong](https://www.capterra.com/p/157969/Gong-io/) [4.8 (561)](https://www.capterra.com/p/157969/Gong-io/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157969/Gong-io/) ## FAQs about zto.technology Overview ### What company size and specific industries is zto.technology built for? zto.technology is designed for trainers and management teams, as well as sales and communication coaches. It does not specify a company size or industry sector, but it appears suited to organizations that provide training, coaching, or communication development services. Features and Usability ### What are the key features of zto.technology? zto.technology offers onboarding and sales onboarding and training, plus training administration, training management, and course management. It also includes call recording, scheduled recording, on-demand recording, call transcription, automatic transcription, and speech recognition, along with archiving and retention, file transfer, collaboration tools, goal setting and tracking, and performance metrics. Getting Started and Support ### What customer support options does zto.technology offer? zto.technology provides email/help desk, FAQ/forum, and phone support. These channels give users direct contact options and self-service help for common issues. No reviewer feedback is available on support quality, response times, or helpfulness, so user experience with support cannot be assessed from the catalog data. ## Features AI summary Based on 2,775 Sales Engagement Platform reviews Capterra data shows that buyers of call recording software rank the following features as their top priorities: - **Recording** (**61%** of reviewers rated this feature as critical) - **Call Transcription** (**55%**) - **Conferencing** (**42%**) zto.technology includes **Recording** and **Call Transcription**, giving teams a clear way to capture conversations and turn spoken discussions into searchable text for follow-up, review, and documentation. However, it does not offer **Conferencing**. By supporting **Recording** and **Call Transcription**, the product helps businesses keep accurate call records, review customer interactions more efficiently, and improve internal visibility into important conversations. Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Automatic Transcription Use AI to convert voice into text automatically Call Recording Record the audio of phone conversations for quality assurance purposes Call Transcription Voice conversion to text Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Content Delivery Distributing content through various platforms or channels zto.technology 21 features ### All Features - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Automatic Transcription: Use AI to convert voice into text automatically - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Transcription: Voice conversion to text - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Content Delivery: Distributing content through various platforms or channels - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Email Management: Manage, store and organize emails within the system or via third-party apps - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - File Transfer: Move files across different systems or networks - For Sales Teams/Organizations: Caters to sales teams - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Recording: Record live video calls to play later - Sales Onboarding & Training: Process of training new hires by providing them with sales tools and knowledge needed to complete the job - Scheduled Recording: Automatically record calls at predetermined times - Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) - Training Management: Track employee/learner's progression through training programs --- Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 4.8 (4) ### Starting price Free trial available Value for money 4.8 (4) 4.8 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SH Stephanie H. Formatrice Professional Training & Coaching ### "Retour d'expériences" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 25, 2022 ZTO.Technology me permet d'être différenciante dans mes propositions de service, d'apporter un service qui permet aux stagiaires de s'inscrire dans le temps dans le cadre de leur apprentissage Pros Outil très pertinent quant à son utilisation pour appuyer un message. Pour les stagiaires, cela leur permet de prendre conscience de leur pratique, ce sur quoi ils (elles) peuvent capitaliser et mesurer les progrès réalisés. Cons Cet outil nécessite un temps d'apprentissage pour animer de façon sûre, avec aisance pour conserver en distanciel l'attention des stagiaires Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LD laurent D. formateur consultant Professional Training & Coaching ### "ZTO.technology - Training Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2022 L'entrainement et la répétition des entrainement est la vraie clé de succès du développement des compétences. Nous utilisons ZTO Training Solution sur 3 domaines clés de notre activité de formation : La Vente, la Négociation commerciale et le Management d'équipes terrain. Pros La puissance de l'analyse avec une très grande fiabilité dans les résultats La souplesse d'utilisation La très grande réactivité de toute l'équipe ZTO Cons Tout est parfait et d'une richesse exceptionnelle Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PL Philippe L. Formateur E-Learning ### "Outil efficient pour améliorer ses capacités de communication interpersonnelle" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2022 Outil permettant à un formateur de disposer , à partir des informations factuelles restituées , d'accompagner la prise de conscience et la montée en compétence des participants Pros Mise en situation d'un binôme facile à mettre en œuvre - Après enregistrement , débriefing produit rapidement par le logiciel - Logiciel restitue de façon factuelle de multiples informations sur l'entretien réalisé . Cette restitution permet une prise de conscience forte et avec l'accompagnement d'un formateur de travailler une montée en compétences Cons Après une découverte et prise en mains des différentes fonctionnalités , il n'y a pas de "points faibles" Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CG Corinne G. Consultante Professional Training & Coaching ### "Un Formateur Augmenté!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2022 En tant que consultante, l'outil Comscope m'apporte un appui indéniable à la transmission des concepts théoriques relevant de la compétence communicationnelle. Le participant est son propre 1er auditeur (souvent plus implacable que l'outil d'ailleurs!), reste au formateur de proposer des petites modifications permettant l'optimisation de sa communication. Pros Le principe de départ qui relève avant tout de la réécoute du participant de sa propre production, a déjà une vertu pédagogique certaine. La possibilité ensuite, de creuser, décrypter, est non seulement confortable pour le formateur , mais surtout donne du sens au participant. La prise en main est intuitive. Cons Je ne vois pas de lacunes à l'outil proprement dit. Toutefois, la réussite d'une session dépend du nombre de participant. Trop de débriefs tue le débrief.... Reasons for choosing zto.technology J'ai utilisé pour la 1ère fois l'outil via un client qui l'utilisait déjà. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.