# Hotel Channel Manager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Hotel Channel Manager Software - reviews, pricing plans, popular comparisons to other Hotel Channel Management products and more.

Source: https://www.capterra.com/p/240636/Hotel-Channel-Manager/alternatives

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# 

 Hotel Channel Manager Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Hotel Channel Manager

## What is Hotel Channel Manager?

Manage hotel info, rates with seasonal prices and restrictions for all OTA channels in a single interface. Automating and synchronizing of the online sales process will help you protect your hotel from overbooking.

## What is Hotel Channel Manager used for?

[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€100

Usage Based, Per Month

Free trial  
available

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Do you work for Hotel Channel Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://hotelfriend.com&name=Hotel Channel Manager)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Hotel Channel Manager

0.0

VS.

[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting Price

€100

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.3 (339)

Value For Money

0.0 (0)

Value For Money

4.1 (323)

Customer Service

0.0 (0)

Customer Service

4.1 (332)

## Hotel Channel Manager alternatives

Highest Rated

[5.0 (12)](https://www.capterra.com/p/169892/Book-It-Now/reviews/)

Starting price

$51.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.3 (129)](https://www.capterra.com/p/13824/roomMaster/reviews/)

Starting price

$150.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.8 (1,575)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/)

Starting price

$23.86

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

## FAQs about Hotel Channel Manager

Overview

### What company size and specific industries is Hotel Channel Manager built for?

Hotel Channel Manager is designed for hospitality businesses of all sizes, including hotels and related lodging operations. It is suited to roles such as hotel directors, receptionists, general managers, operations managers, owners, and hospitality specialists, making it a fit for companies that need channel management across hotel operations.

Features and Usability

### What are the key features of Hotel Channel Manager?

Hotel Channel Manager offers channel management, multi-channel distribution, and multi-channel sync for updating availability and rates across booking channels. Core functions include reservations management, room booking, online booking, inventory management, and availability management. It also includes dynamic pricing, restriction management, channel analytics, customizable reports, and alerts/notifications.

Getting Started and Support

### What training and onboarding options does Hotel Channel Manager offer?

Hotel Channel Manager provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation and videos give teams written and visual reference material for self-paced learning and review.

Getting Started and Support

### What customer support options does Hotel Channel Manager offer?

Hotel Channel Manager offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback is available here to assess response times, helpfulness, or common support frustrations, so the available support experience cannot be characterized beyond these listed channels.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Availability Management

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Billing Rate Management

Setting up the amount/charge for per hour of work by a company or professional

Hotel Channel Manager 34 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Setting up the amount/charge for per hour of work by a company or professional

Create, update, and manage bookings, itineraries, and reservations

Analyze and track performance of channels

Manage various distribution channels, build relations with channel partners, and track their performance

Accept and process credit card transactions

Alter the layout and content of reports

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Electronically collect payments for goods or services

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Ability to see leads received from various distribution channels in one place

Book meetings and appointments through a website or digital platform

Track and manage the profit margin between the cost of a product and its selling price.

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Establish limitations based on certain conditions

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Manage hotel room inventory on multiple channel partner sites to prevent overbooking

Create, manage and track all task activities and progression

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

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## Pricing

Free Trial

Basic

€100.00

Usage Based,Per Month

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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