--- title: "HotelFriend Booking Engine Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HotelFriend Booking Engine Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/240637/HotelFriend-Booking-Engine/" page_type: "product" language: "en" --- # HotelFriend Booking Engine Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) HotelFriend Booking Engine ## What is HotelFriend Booking Engine? Booking engine for direct reservations without OTAs fee. Integrated on your hotel's website engine allows you to sell not only accommodation but also services and package offers. ## What is HotelFriend Booking Engine used for? [Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €40 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HotelFriend Booking Engine?[Manage this product listing](https://www.g2.com/products/hotelfriend-booking-engine/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HotelFriend Booking Engine 0.0 VS. [4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting Price €40 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (5,821) Value For Money 0.0 (0) Value For Money 4.7 (3,595) Customer Service 0.0 (0) Customer Service 4.8 (3,324) ## HotelFriend Booking Engine alternatives [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about HotelFriend Booking Engine Overview ### What company size and specific industries is HotelFriend Booking Engine built for? HotelFriend Booking Engine is designed for small and medium-sized hospitality businesses, including hotel chains, hospitality groups, boutique hotels, hostels, bed and breakfast properties, vacation rentals, guest houses, inns, small travel agents, and restaurants. Features and Usability ### What are the key features of HotelFriend Booking Engine? HotelFriend Booking Engine offers online booking, booking management, reservations management, and room booking for hotel sales. It also includes availability management, rate management, channel management, and inventory management, plus payment processing, credit card processing, billing and invoicing, customizable branding, reporting and analytics, and third-party integrations. Getting Started and Support ### What training and onboarding options does HotelFriend Booking Engine offer? HotelFriend Booking Engine provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material, and videos provide visual walkthroughs for self-paced learning and review. Getting Started and Support ### What customer support options does HotelFriend Booking Engine offer? HotelFriend Booking Engine provides email/help desk, FAQ/forum, phone support, and chat. With no reviewer feedback available on support experiences, no claims can be made about response times, helpfulness, or common frustrations. The listed channels are the only support options identified in the catalog data. ## Features AI summary Based on 5,388 Reservations reviews Capterra data shows that buyers of reservations software rank the following features as their top priorities: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) HotelFriend Booking Engine supports all three features that reviewers rate most highly: **Online Booking**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses accept reservations online, handle booking details more efficiently, and keep availability up to date, allowing teams to reduce manual work and manage reservations with greater accuracy. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activities Booking Allows businesses to offer customers reservations for a variety of activities. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Billing & Invoicing Create, manage, and send invoices or bills to customers Booking Management Create, update, and manage bookings, itineraries, and reservations HotelFriend Booking Engine 32 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Email Templates: Pre-made examples and templates for emails - Group Reservations: The ability to reserve times in groups. - Inventory Management: Track and manage inventory levels to maintain proper supply - Multi-Language: Manage and support multiple languages - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Rate Management: Track/optimize rates in relation to usage - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic €40.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.