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MegaDialer offers features such as instant call reports, on-demand recording, call supervising, call layout after completion, caller ID, call monitoring, automatic re-calls, automated emailing, incoming call management, real-time activity panels, call list for agents and different levels of administration. MegaDialer can be also integrated with SMS and CRM systems, helping employees manage leads. Pricing is based on usage and technical support is provided via email and phone. Request a demo!
Provider
Phoenix Solutions
Located In
Spain
Foundation
2008
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Videos, Live Online, Documentation
Support
Email/Help Desk, Chat, Phone Support
Predictive dialer that primarily caters to outbound, inbound call centres, telesale offices and contact centres and more.
Content Source: MegaDialer
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MegaDialer Reviews
"fantastic phone tool ip."
Overall: Recommended for support companies in help desks and call center
Pros: Its interface is pleasant, it handles user friendly features and it is very useful for making international calls, it saves us in systems and money.
Cons: It was one of the best IP PBX I have used to provide online support, for its easy call center management.
Vendor Response
"Best dialersystem in the industri and the best service, fast, profesionel and always on the task "
Overall: unique software unique service That 2 words covers all.
Pros: I have after 15 years in the Tm Sales business been working with all kind off dialer systems and software houses. After chancing my platform to Megacall i have increased my sales with min. 15 %, the platform is unique and the service you get from there team is something i have not seen before.
Cons: I can not put any pointers in this matter, for us it is all about stability, service and using the best software on the marked.. this is what you get from Megacall
Vendor Response
"Best system I have used"
Overall: From start to finish megadial and team have gone above and beyond for me and my business.
Pros: The simplicity, Customer service and pricing
Cons: All is good so far with nothing bad to report
Vendor Response
"Megadialer is just that... Mega!"
Overall: Really good system and all the team seem to love it!
Pros: Really easy to set up from scratch with really efficient support from the Megadialer team if/wehn required
Cons: Reporting could be better... but it's ok once you understand its limitations
Vendor Response
"Best dialer software company"
Overall: After my 13 years working in The outbound business i I have tried The most dialers on The market. After Going to The megadialer platform and The Company behind have seen the Best of The Best. Megacall will take your Call Center, staff and Leads to a One way trip to The Moon. Fantastic software, nr 1 First line service support, a dialer and flowsystem of your campain that Will take your business to The next level. My Best recormendation.
Pros: The dialer is The Best on The market.
Vendor Response
