--- title: "MegaDialer Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MegaDialer Software - reviews, pricing plans, popular comparisons to other Call Center products and more." source_url: "https://www.capterra.com/p/240638/Megacall/" page_type: "product" language: "en" --- # MegaDialer Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MegaDialer ## What is MegaDialer? MegaDialer offers features such as instant call reports, on-demand recording, call supervising, call layout after completion, caller ID, call monitoring, automatic re-calls, automated emailing, incoming call management, real-time activity panels, call list for agents and different levels of administration. MegaDialer can be also integrated with SMS and CRM systems, helping employees manage leads. Pricing is based on usage and technical support is provided via email and phone. Request a demo! ## What is MegaDialer used for? [Contact Center](https://www.capterra.com/contact-center-software/)[Predictive Dialer](https://www.capterra.com/predictive-dialer-software/)[Call Center](https://www.capterra.com/call-center-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €250 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MegaDialer?[Manage this product listing](https://www.g2.com/products/megacall/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MegaDialer 4.9 (11) VS. [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting Price €250 Usage Based, Per Month Starting Price $40 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (11) Ease Of Use 4.4 (253) Value For Money 5.0 (11) Value For Money 3.9 (162) Customer Service 5.0 (11) Customer Service 4.1 (203) ## MegaDialer alternatives Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) [4.2 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) Starting price $65.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) [4.4 (271)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/182004/CloudTalk/) [Talkdesk](https://www.capterra.com/p/132852/Talkdesk/) [4.5 (733)](https://www.capterra.com/p/132852/Talkdesk/reviews/) Starting price $85.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132852/Talkdesk/) [View all alternatives](https://www.capterra.com/p/240638/Megacall/alternatives/) ## FAQs about MegaDialer Overview ### What company size and specific industries is MegaDialer built for? MegaDialer is designed for outbound and inbound call centres, telesale offices, contact centres, and similar phone-based operations. It suits businesses of varying sizes that depend on high-volume calling and managed customer contact, rather than a specific industry segment. Features and Usability ### What are the key features of MegaDialer? MegaDialer offers CRM, monitoring, and recording as core features, along with auto-dialer, predictive dialer, and progressive dialer capabilities. It also includes automatic call distribution, call logging, call scheduling, call transfer, real-time monitoring, reporting and analytics, campaign management, and FCC and FTC compliance tools. Integrations ### Which third-party tools and platforms does MegaDialer integrate with? MegaDialer integrates with 7 third-party tools, including CRM and communications platforms such as HubSpot CRM, Pipedrive, Zoho CRM, webCRM, Twilio, Google Calendar, and Plecto. Getting Started and Support ### What training and onboarding options does MegaDialer offer? MegaDialer provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and questions with a trainer, documentation offers written reference for product details, and videos give teams a self-paced way to review features and steps. Getting Started and Support ### What customer support options does MegaDialer offer? MegaDialer provides email/help desk, phone support, and chat. With no reviewer feedback available on support experiences, no user sentiment can be stated about response times, helpfulness, or common frustrations. The listed channels are the only documented support options for the product. ## Features AI summary Based on 3,851 Call Center reviews Capterra data shows that buyers of call center software rank the following features as their top priorities: - **Call Center Management** (**48%** of reviewers rated this feature as critical) - **Call Logging** (**44%**) - **Call Monitoring** (**44%**) MegaDialer supports all three of the features reviewers rate most highly: **Call Center Management**, **Call Logging**, and **Call Monitoring**. Combined, these capabilities help businesses manage daily call operations, keep accurate records of customer interactions, and oversee agent performance, allowing teams to improve service quality and maintain better visibility across the call center. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Escalation System alerts about the need to escalate an issue or request API Application programming interface that allows for integration with other systems/databases Auto-Dialer System that automatically dials calls Automatic Call Distribution Distribute/route/connect calls Blended Call Center A call center that both makes and receives calls MegaDialer 43 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Blended Call Center: A call center that both makes and receives calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Scripting: Provide agents with a typical response for common call subject matter - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Specific Caller ID: Control the name and number that appears on outbound caller ID - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Reports: Alter the layout and content of reports - Email Management: Manage, store and organize emails within the system or via third-party apps - FCC Compliance: Federal Communications Commission (FCC) compliance - FTC Compliance: Federal Trade Commission (FCC) compliance - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - List Management: Manage contacts across multiple mailing lists - Manual Dialer: Agents choose who to call and when - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Progressive Dialer: Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data --- Get Advice We can help you find the software with the features you need. Features 4.8 (11) 4.8 Based on 11 reviews ## Pricing Value for money 5.0 (11) Free Trial Basic €250.00 Usage Based,Per Month Value for money 5.0 (11) 5.0 Based on 11 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Plecto](https://www.capterra.com/p/160483/Plecto/)[ webCRM](https://www.capterra.com/p/240867/webCRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 4.9 Based on 11 reviews Filter by rating 5(10) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JW Jonny W. Director Marketing and Advertising ### "Megadialer is just that... Mega!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2021 Really good system and all the team seem to love it! Pros Really easy to set up from scratch with really efficient support from the Megadialer team if/wehn required Cons Reporting could be better... but it's ok once you understand its limitations Reasons for choosing MegaDialer Easy set up, pricing model, fantastic support Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 21, 2021 Dear Jonny, We'd just like to thank you for taking the time to write this review of Megadialer. Every bit of feedback like this does so much to help us out! Thanks for your kind words about our support team. We're very grateful for customers like you and hope you stick with us for years to come! Thanks again! JP Juan P. Responsable de Departamento Information Services ### "EMPRESA MUY RECOMENDABLE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2020 Muy positiva Pros Se adaptan a todas las peticiones solicitadas en cuanto a lo que se requiere los servicios que se realizan Cons Nada que indicar en este áspecto y entiendo que no lo va a ver Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 29, 2020 Thank you very much for your review Juan! It makes us so happy :) AA Adam A. Sole trader Telecommunications ### "Best system I have used" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2020 From start to finish megadial and team have gone above and beyond for me and my business. Pros The simplicity, Customer service and pricing Cons All is good so far with nothing bad to report Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 25, 2020 Thank you very much for your review! We're so happy to know that the system meets your needs :) AN Anonymous User telecommunications engineer Telecommunications ### "fantastic phone tool ip." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2019 Recommended for support companies in help desks and call center Pros Its interface is pleasant, it handles user friendly features and it is very useful for making international calls, it saves us in systems and money. Cons It was one of the best IP PBX I have used to provide online support, for its easy call center management. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 6, 2020 Thank you very much for your review. It helps us to be better! MT Martin T. owner Telecommunications ### "Best dialersystem in the industri and the best service, fast, profesionel and always on the task " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2017 unique software unique service That 2 words covers all. Pros I have after 15 years in the Tm Sales business been working with all kind off dialer systems and software houses. After chancing my platform to Megacall i have increased my sales with min. 15 %, the platform is unique and the service you get from there team is something i have not seen before. Cons I can not put any pointers in this matter, for us it is all about stability, service and using the best software on the marked.. this is what you get from Megacall Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 6, 2020 Thank you very much for your review. It helps us to be better! PA Paul A. General Manager Telecommunications ### "The height of professionalism" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2017 Great products, excellent customer service, responsive, flexible, easy to deal with. Thoroughly recommend this company. Pros The improved productivity and the reduction in my costs! And the adaptability to suit my needs. Cons Still waiting to find a negative Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 3, 2017 We love to make our customers happy. Thanks! TA Toni A. ### "The best phone call system ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 30, 2017 For a medium company this system is so good, and the price is even better. We are conected all over the word with this system and it works exellente !! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 30, 2017 Thanks!! MT Martin T. Owner Outsourcing/Offshoring ### "Best dialer software company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2017 After my 13 years working in The outbound business i I have tried The most dialers on The market. After Going to The megadialer platform and The Company behind have seen the Best of The Best. Megacall will take your Call Center, staff and Leads to a One way trip to The Moon. Fantastic software, nr 1 First line service support, a dialer and flowsystem of your campain that Will take your business to The next level. My Best recormendation. Pros The dialer is The Best on The market. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 30, 2017 Many thanks! We love to make our customers happy. XF Xavier F. ### "Amazing Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 15, 2016 Really useful for our company. We are a travel agency and we use this system to talk all over the world with our international partners and clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2016 Thanks a lot! XF xavier F. Travel Designer Leisure, Travel & Tourism ### "Amazing quality and support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2016 We use this system in our company for international calls and for us it is a really good solution to save money. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2016 Many thanks!! [View all Reviews](https://www.capterra.com/p/240638/Megacall/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.