# MegaDialer Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MegaDialer the right Call Center solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/240638/Megacall/reviews

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MegaDialer

4.9 (11)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of MegaDialer

Ease of use

5.0

Customer Service

5.0

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
telecommunications engineer  
Telecommunications  
Used the software for: Less than 6 months

### "fantastic phone tool ip."

January 13, 2019

5.0

Recommended for support companies in help desks and call center

Pros

Its interface is pleasant, it handles user friendly features and it is very useful for making international calls, it saves us in systems and money.

Cons

It was one of the best IP PBX I have used to provide online support, for its easy call center management.

Review Source

Response from Phoenix Solutions

February 6, 2020

Thank you very much for your review. It helps us to be better!

MT

Martin T.  
owner  
Telecommunications  
Used the software for: 6-12 months

### "Best dialersystem in the industri and the best service, fast, profesionel and always on the task "

August 8, 2017

5.0

unique software unique service That 2 words covers all.

Pros

I have after 15 years in the Tm Sales business been working with all kind off dialer systems and software houses. After chancing my platform to Megacall i have increased my sales with min. 15 %, the platform is unique and the service you get from there team is something i have not seen before.

Cons

I can not put any pointers in this matter, for us it is all about stability, service and using the best software on the marked.. this is what you get from Megacall

Review Source

Response from Phoenix Solutions

February 6, 2020

Thank you very much for your review. It helps us to be better!

AA

Adam A.  
Sole trader  
Telecommunications  
Used the software for: Less than 6 months

### "Best system I have used"

September 22, 2020

4.0

From start to finish megadial and team have gone above and beyond for me and my business.

Pros

The simplicity, Customer service and pricing

Cons

All is good so far with nothing bad to report

Review Source

Response from Phoenix Solutions

September 25, 2020

Thank you very much for your review! We're so happy to know that the system meets your needs :)

JW

Jonny W.  
Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Megadialer is just that... Mega!"

May 20, 2021

5.0

Really good system and all the team seem to love it!

Pros

Really easy to set up from scratch with really efficient support from the Megadialer team if/wehn required

Cons

Reporting could be better... but it's ok once you understand its limitations

Reason for choosing MegaDialer

Easy set up, pricing model, fantastic support

Review Source

Response from Phoenix Solutions

May 21, 2021

Dear Jonny, We'd just like to thank you for taking the time to write this review of Megadialer. Every bit of feedback like this does so much to help us out! Thanks for your kind words about our support team. We're very grateful for customers like you and hope you stick with us for years to come! Thanks again!

MT

Martin T.  
Owner  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "Best dialer software company"

January 22, 2017

5.0

After my 13 years working in The outbound business i I have tried The most dialers on The market. After Going to The megadialer platform and The Company behind have seen the Best of The Best. Megacall will take your Call Center, staff and Leads to a One way trip to The Moon. Fantastic software, nr 1 First line service support, a dialer and flowsystem of your campain that Will take your business to The next level. My Best recormendation.

Pros

The dialer is The Best on The market.

Review Source

Response from Phoenix Solutions

January 30, 2017

Many thanks! We love to make our customers happy.

PA

Paul A.  
General Manager  
Telecommunications  
Used the software for: 6-12 months

### "The height of professionalism"

February 1, 2017

5.0

Great products, excellent customer service, responsive, flexible, easy to deal with. Thoroughly recommend this company.

Pros

The improved productivity and the reduction in my costs! And the adaptability to suit my needs.

Cons

Still waiting to find a negative

Review Source

Response from Phoenix Solutions

February 3, 2017

We love to make our customers happy. Thanks!

CB

Chris B.  
Marketing  
Marketing and Advertising  
Used the software for: 6-12 months

### "Very happy with the service Magacall provide."

December 7, 2016

5.0

I´ve been using Megacall for a year now and have not had any issues. I had a few questions to start with which Victoria was very helpful in answering my questions in a swift and professional manner. Thank you Megacall.

Pros

Easy to use

Cons

No bad comments

Review Source

Response from Phoenix Solutions

December 16, 2016

Thanks a lot!! Happy to work with you

XF

Xavier F.  
  
  
Used the software for:

### "Amazing Service"

December 15, 2016

5.0

Really useful for our company. We are a travel agency and we use this system to talk all over the world with our international partners and clients.

Review Source

Response from Phoenix Solutions

December 16, 2016

Thanks a lot!

xF

xavier F.  
Travel Designer  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Amazing quality and support"

December 13, 2016

5.0

We use this system in our company for international calls and for us it is a really good solution to save money.

Review Source

Response from Phoenix Solutions

December 16, 2016

Many thanks!!

TA

Toni A.  
  
  
Used the software for:

### "The best phone call system ever"

January 30, 2017

5.0

For a medium company this system is so good, and the price is even better. We are conected all over the word with this system and it works exellente !!

Review Source

Response from Phoenix Solutions

January 30, 2017

Thanks!!

JP

Juan P.  
Responsable de Departamento  
Information Services  
Used the software for: 2+ years

### "EMPRESA MUY RECOMENDABLE"

September 25, 2020

5.0

Muy positiva

Pros

Se adaptan a todas las peticiones solicitadas en cuanto a lo que se requiere los servicios que se realizan

Cons

Nada que indicar en este áspecto y entiendo que no lo va a ver

Review Source

Response from Phoenix Solutions

September 29, 2020

Thank you very much for your review Juan! It makes us so happy :)

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