# Haystack Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Haystack Software - reviews, pricing plans, popular comparisons to other Team Communication products and more. Source: https://www.capterra.com/p/240651/Haystack --- # Haystack Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Haystack ## What is Haystack? Haystack is a modern digital HQ that empowers employees with access to the people, resources, and knowledge they need to do the best work of their career. Unlike traditional intranets, Haystack is fast, intuitive, and engaging to use. With dozens of integrations, no-code customization, smart search, and beautiful custom-branded mobile apps, Haystack keeps employees connected to your organization, no matter where their work takes them. ## What is Haystack used for? [Intranet](https://www.capterra.com/intranet-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[Remote Work](https://www.capterra.com/remote-work-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Haystack alternatives [4.5 (88)](https://www.capterra.com/p/129326/Axero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (5,254)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (132)](https://www.capterra.com/p/173179/Blink/reviews/) Starting price $4.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (117)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/240651/Haystack/alternatives/) ## FAQs about Haystack Overview ### What company size and specific industries is Haystack built for? Haystack is designed for small, midsize, and large organizations that want a central digital hub for employees. It is not limited to a specific industry and suits companies across sectors that need easy access to people, resources, and internal knowledge. Features and Usability ### What are the key features of Haystack? Haystack offers employee portals, employee profiles, and an employee database for internal directory management, plus knowledge base management, document storage, and content management for shared resources. It also includes communication tools such as @mentions, discussions, comments, alerts, and real-time notifications, along with access controls, single sign-on, and workflow management. Integrations ### Which third-party tools and platforms does Haystack integrate with? Haystack connects natively to Airtable, Confluence, Dropbox Business, Gmail, Google Chat, Google Drive, Jira, Microsoft Outlook, Microsoft Teams, Slack, Tableau, Twilio, and Vimeo. It also integrates with Google Chrome, Jotform, Loom, Microsoft Entra ID, Okta, OneDrive, OneLogin, and Google Chat for communication, identity, and productivity workflows. Getting Started and Support ### What training and onboarding options does Haystack offer? Haystack provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual self-paced guidance for teams getting started. Getting Started and Support ### What customer support options does Haystack offer? Haystack provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. No reviewer feedback about support experience is available, so no claims can be made about response times, helpfulness, or common frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Activity/News Feed 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Continuous profile-based stream of news and activity Content Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Document Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Mobile Access 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Calendar Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Haystack 51 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Allows users to publish blogs on social site Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Electronic storage of staff/employee contact information and job status in a centralized repository Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics A list of events with their respective dates Create, save, and store files Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Manage and support multiple languages Create and design org charts that include an organization's structure information, contact information, illustrations, and more Adjust communications based on previous interactions or personal preferences Create, manage, and track policies and procedures within an organization Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Search and filter data across systems to locate required information by entering keywords or certain criteria Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Set up connections to third-party platforms to improve business processes Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation An informational database that allows users to add, delete, or revise content Create, design and manage workflows for repetitive tasks Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 4.7 (3) Value for money 4.7 (3) 4.7 Based on 3 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Confluence](https://www.capterra.com/p/136446/Confluence/) ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(2) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent KA Kyle A. Army Officer Military ### " The best Intranet tool I've ever used!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2024 Our company didn't have a good place to build community forums. We'd tried Facebook groups and chat channels, but Haystack makes this much more manageable and gives visibility to leadership. Pros Haystack is user-friendly and easy to Navigate. Since our company migrated to Haystack from a different intranet tool, we've had better employee engagement. Implementation and onboarding was super slick. Usually onboarding new tool can be faced with a lot of pushback, but with Haystack, everyone at our company was delighted by the experience. We really enjoy how the tool is easy to search and promotes community. Cons With any tool like this, ease of branding can become an issue. There were a lot of moving pieces here to keep the look and feel on brand for our company, but in the end we achieved a much better Intranet experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Jackson D. Managing Director Real Estate ### "Haystack Transformed Our Frontline Ops" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2024 Overall, our experience with Haystack has been exceptional. It has revolutionized our internal operations, making communication and collaboration more efficient and effective. Our frontline employees, who were initially hesitant about the change, now appreciate how much easier their daily tasks have become. Haystack has truly been a night-and-day difference from SharePoint. We couldn't be happier with our decision to switch. Pros The intuitive interface and seamless integration have been game-changers for us. Migrating from SharePoint to Haystack was smooth and effortless, and our frontline users adapted quickly. The internal communications feature keeps everyone in the loop, and the employee directory has made finding the right contacts so much easier. Haystack’s event management and knowledge management tools have significantly improved our workflow and collaboration. The support team is also incredibly responsive and helpful. Cons There is a slight learning curve initially for some of our less tech-savvy employees, but the available training resources helped them get up to speed quickly. Switched from [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Upkeep costs with our in house developers became too much of a cost to ignore. Haystack is no-code for the most part and the pricing made sense compared to what we had been spending. Alternatives considered [Workvivo](https://www.capterra.com/p/201794/Workvivo/) [Axero](https://www.capterra.com/p/129326/Axero/) [Happeo](https://www.capterra.com/p/176777/Happeo/) [Simpplr](https://www.capterra.com/p/168748/Simpplr/) Reasons for choosing Haystack Product, pricing, support in that order. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Anthony M. Desktop Support Engineer Information Technology and Services ### "Perfect for large businesess" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 June 7, 2023 Pros Not only it's easy to deploy, but you can integrate it with a number of tools. Cons The pricing plans could be something to question. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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