Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Haystack is a modern digital HQ that empowers employees with access to the people, resources, and knowledge they need to do the best work of their career. Unlike traditional intranets, Haystack is fast, intuitive, and engaging to use. With dozens of integrations, no-code customization, smart search, and beautiful custom-branded mobile apps, Haystack keeps employees connected to your organization, no matter where their work takes them.
Provider
Haystack
Located In
United States
Open API
Yes
Deployment
Cloud, SaaS, Web-Based, On-Premise Linux, On-Premise Windows
Mobile Apps
Android, iOS
Training
Documentation, Videos, Live Online, In Person, Webinars
Support
Email/Help Desk, Knowledge Base, FAQs/Forum, Chat
Haystack is a modern digital HQ that empowers employees with access to the people, resources, and knowledge they need to do the best work of their career.
Content Source: Haystack
Based on other buyer's searches, these are the products that could be a good fit for you.
A product’s price can vary greatly based on features needed, support or training required, and customization requests. Some vendors want a chance to talk to you before being ruled out for pricing. When you find a product that fits your needs, you should talk to the vendor to figure out what they can offer.
Haystack Reviews
" The best Intranet tool I've ever used!"
Overall: Our company didn't have a good place to build community forums. We'd tried Facebook groups and chat channels, but Haystack makes this much more manageable and gives visibility to leadership.
Pros: Haystack is user-friendly and easy to Navigate. Since our company migrated to Haystack from a different intranet tool, we've had better employee engagement. Implementation and onboarding was super slick. Usually onboarding new tool can be faced with a lot of pushback, but with Haystack, everyone at our company was delighted by the experience. We really enjoy how the tool is easy to search and promotes community.
Cons: With any tool like this, ease of branding can become an issue. There were a lot of moving pieces here to keep the look and feel on brand for our company, but in the end we achieved a much better Intranet experience.
"Haystack Transformed Our Frontline Ops"
Overall: Overall, our experience with Haystack has been exceptional. It has revolutionized our internal operations, making communication and collaboration more efficient and effective. Our frontline employees, who were initially hesitant about the change, now appreciate how much easier their daily tasks have become. Haystack has truly been a night-and-day difference from SharePoint. We couldn't be happier with our decision to switch.
Pros: The intuitive interface and seamless integration have been game-changers for us. Migrating from SharePoint to Haystack was smooth and effortless, and our frontline users adapted quickly. The internal communications feature keeps everyone in the loop, and the employee directory has made finding the right contacts so much easier. Haystack’s event management and knowledge management tools have significantly improved our workflow and collaboration. The support team is also incredibly responsive and helpful.
Cons: There is a slight learning curve initially for some of our less tech-savvy employees, but the available training resources helped them get up to speed quickly.
"Perfect for large businesess"
Pros: Not only it's easy to deploy, but you can integrate it with a number of tools.
Cons: The pricing plans could be something to question.
