# Haystack Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Haystack Software - reviews, pricing plans, popular comparisons to other Team Communication products and more.

Source: https://www.capterra.com/p/240651/Haystack

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# 

 Haystack Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Haystack

## What is Haystack?

Haystack is a modern digital HQ that empowers employees with access to the people, resources, and knowledge they need to do the best work of their career. Unlike traditional intranets, Haystack is fast, intuitive, and engaging to use. With dozens of integrations, no-code customization, smart search, and beautiful custom-branded mobile apps, Haystack keeps employees connected to your organization, no matter where their work takes them.

## What is Haystack used for?

[Intranet](https://www.capterra.com/intranet-software/)[Team Communication](https://www.capterra.com/team-communication-software/)[Remote Work](https://www.capterra.com/remote-work-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Haystack alternatives

[4.8 (117)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (5,135)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (131)](https://www.capterra.com/p/173179/Blink/reviews/)

Starting price

$4.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

[4.4 (5,422)](https://www.capterra.com/p/1167/SharePoint/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/1167/SharePoint/)

[View all alternatives](https://www.capterra.com/p/240651/Haystack/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Activity/News Feed

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Continuous profile-based stream of news and activity

Content Management

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Document Management

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Mobile Access

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Calendar Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Haystack 51 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Continuous profile-based stream of news and activity

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Allows users to publish blogs on social site

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Electronic storage of staff/employee contact information and job status in a centralized repository

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

A list of events with their respective dates

Create, save, and store files

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Manage and support multiple languages

Create and design org charts that include an organization's structure information, contact information, illustrations, and more

Adjust communications based on previous interactions or personal preferences

Create, manage, and track policies and procedures within an organization

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation

An informational database that allows users to add, delete, or revise content

Create, design and manage workflows for repetitive tasks

Features

4.7 (3)

4.7

Based on 3 reviews

## Pricing

Value for money

4.7 (3)

### Starting price

Free trial  
not available

Value for money

4.7 (3)

4.7

Based on 3 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Confluence](https://www.capterra.com/p/136446/Confluence/)

## Support, customer service and training options

Customer Service

4.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (3)

4.3

Based on 3 reviews

## User reviews

Overall rating

4.3

Based on 3 reviews

Filter by rating

5(2)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KA

Kyle A.

Army Officer

Military

### " The best Intranet tool I've ever used!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2024

Our company didn't have a good place to build community forums. We'd tried Facebook groups and chat channels, but Haystack makes this much more manageable and gives visibility to leadership.

Pros

Haystack is user-friendly and easy to Navigate. Since our company migrated to Haystack from a different intranet tool, we've had better employee engagement. Implementation and onboarding was super slick. Usually onboarding new tool can be faced with a lot of pushback, but with Haystack, everyone at our company was delighted by the experience. We really enjoy how the tool is easy to search and promotes community.

Cons

With any tool like this, ease of branding can become an issue. There were a lot of moving pieces here to keep the look and feel on brand for our company, but in the end we achieved a much better Intranet experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

Jackson D.

Managing Director

Real Estate

### "Haystack Transformed Our Frontline Ops"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 13, 2024

Overall, our experience with Haystack has been exceptional. It has revolutionized our internal operations, making communication and collaboration more efficient and effective. Our frontline employees, who were initially hesitant about the change, now appreciate how much easier their daily tasks have become. Haystack has truly been a night-and-day difference from SharePoint. We couldn't be happier with our decision to switch.

Pros

The intuitive interface and seamless integration have been game-changers for us. Migrating from SharePoint to Haystack was smooth and effortless, and our frontline users adapted quickly. The internal communications feature keeps everyone in the loop, and the employee directory has made finding the right contacts so much easier. Haystack’s event management and knowledge management tools have significantly improved our workflow and collaboration. The support team is also incredibly responsive and helpful.

Cons

There is a slight learning curve initially for some of our less tech-savvy employees, but the available training resources helped them get up to speed quickly.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Upkeep costs with our in house developers became too much of a cost to ignore. Haystack is no-code for the most part and the pricing made sense compared to what we had been spending.

Alternatives considered

[Workvivo](https://www.capterra.com/p/201794/Workvivo/)

[Axero](https://www.capterra.com/p/129326/Axero/)

[Happeo](https://www.capterra.com/p/176777/Happeo/)

[Simpplr](https://www.capterra.com/p/168748/Simpplr/)

Reasons for choosing Haystack

Product, pricing, support in that order.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Anthony M.

Desktop Support Engineer

Information Technology and Services

### "Perfect for large businesess"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

June 7, 2023

Pros

Not only it's easy to deploy, but you can integrate it with a number of tools.

Cons

The pricing plans could be something to question.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)