# Mosaic Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Mosaic Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/240659/Mosaic --- # Mosaic Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 6, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Mosaic ## What is Mosaic? Gratifii (ASX:GTI) is an ASX-listed technology company that enables businesses to drive customer engagement with loyalty and rewards programs. Our core product, Mosaic, is a customer enterprise engagement platform that is modular, scalable and globally portable. Gratifii helps clients design and develop loyalty and rewards programs. We have expertise in consumer engagement, content management and creation and management of loyalty ecosystems. Our services work on iOS, Android, and web browsers. ## What is Mosaic used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mosaic?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://gratifii.com&name=Mosaic) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mosaic 5.0 (1) VS. [4.9 (3,429)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price Contact vendor Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.9 (3,429) Value For Money 5.0 (1) Value For Money 4.9 (3,066) Customer Service 5.0 (1) Customer Service 4.9 (3,123) ## Mosaic alternatives [4.9 (248)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month [4.7 (96)](https://www.capterra.com/p/10002488/Owner/reviews/) Starting price $499.00 Per User, Per Month [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (190)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [ReadySTORE Gift Card and Loyalty](https://www.capterra.com/p/83219/GIFT-CARD/) [4.8 (37)](https://www.capterra.com/p/83219/GIFT-CARD/reviews/) Starting price $20000.00 Per User, Per Month [Learn More](https://www.capterra.com/p/83219/GIFT-CARD/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Client Portal 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Private online space that lets businesses securely share documents and provide information access to clients Customer Activity Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A report showing what actions customers perform Customer History 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access previous interactions or concerns to maintain customer relationships Loyalty Program 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Rewards Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Strategize and implement rewards for returning customers, employees and other members Mosaic 25 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Private online space that lets businesses securely share documents and provide information access to clients Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Track products that are for sale at a reduced price or part of coupon promotions Create and send email blasts/campaigns Tracks metrics that provide insight into how a user interacts with any interface or product Games or game-like elements to track progress and reward accomplishments Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Strategize and implement rewards for returning customers, employees and other members Send promotional campaigns or transactional messages via text messages Set up connections to third-party platforms to improve business processes Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Contact vendor for pricing Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KA Kimberly Ann Y. Customer Support Representative Wholesale ### "Mosaic Personal Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2025 I have always had a good experience with Mosaic. Even when they call in all representatives are very friendly. Pros The easy process of what it is do look up a customer and how their loan fully shows on their page. I love the layout of everything on their account. Cons There is nothing I do not like about this program. I believe this website runs perfectly and have never had issues with it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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