--- title: "MyPMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MyPMS Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/2407/BookingCenter/" page_type: "product" language: "en" --- # MyPMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MyPMS ## What is MyPMS? BookingCenter is a powerful partner to grow your revenue and automate your operations. We provide three core management products: MyPMS ,a 'cloud' management system, for managing anywhere without the need for software installation; the Desktop PMS for Mac and/or Windows; and, the Channel Manager, an easy-to-use distribution tool to market your property via GDS, Pegasus, Expedia, Booking.com, SiteMinder, and thousands of other OTAs. ## What is MyPMS used for? [Reservations](https://www.capterra.com/reservations-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $350 One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MyPMS?[Manage this product listing](https://www.g2.com/products/mypms/claim_requests/new?auto=true) ## MyPMS Overview Updated August 2026 AI summary MyPMS offers small and midsize businesses a suite of tools for managing reservations, guest relationships, and property operations across hotels, resorts, and vacation rentals. Covering reservations, hospitality property management, and hotel management categories, it includes features such as group reservations, channel management, payment processing, and CRM, with optional capabilities like activities booking, promotions management, and SMS messaging. Deployment options are flexible across web and desktop platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MyPMS 4.4 (19) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $350 One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (19) Ease Of Use 4.6 (1,623) Value For Money 4.8 (16) Value For Money 4.6 (1,549) Customer Service 4.5 (19) Customer Service 4.7 (1,591) ## MyPMS alternatives [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about MyPMS Overview ### Which roles and teams benefit most from MyPMS? MyPMS is most used by hospitality owners, general managers, and property managers who need to oversee reservations, guest stays, billing, and daily operations in one system. Sales and marketing leaders use it to support occupancy goals, while executives and consultants rely on reporting and visibility to guide property performance decisions. Answer based on 19 reviews Overview ### What company size and specific industries is MyPMS built for? MyPMS is designed for independently owned hospitality businesses, including hotels, motels, inns, bed and breakfasts, and resorts. It also serves property managers, groups, and associations that manage lodging operations, making it a fit for small to mid-sized organizations in the hospitality and property management sectors. Features and Usability ### What are the key features of MyPMS? MyPMS includes channel management, property management, and SMS messaging as core features. It also offers reservations management, front desk management, housekeeping management, and maintenance management, plus built-in accounting, CRM, payment processing, online booking, GDS/OTA integration, and marketing automation. Getting Started and Support ### What training and onboarding options does MyPMS offer? MyPMS provides in-person training, live online sessions, webinars, and documentation. In-person training supports direct instruction, live online sessions and webinars provide guided remote learning, and documentation offers written reference material for users who need to review setup steps or product details later. Getting Started and Support ### What customer support options does MyPMS offer? MyPMS provides 24/7 live rep support and chat. These channels give users direct access to help at any hour through live assistance or messaging. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 5,388 Reservations reviews Capterra data shows that buyers of reservations software rank the following features as their top priorities: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) MyPMS supports **Online Booking**, which covers one of the most requested capabilities in this category. However, it does not include **Booking Management** or **Calendar Management**. Instead, it offers other features that reviewers also consider important, including **Payment Processing** (**51%**) and **Customer Support** (**46%**). These features help businesses accept payments more efficiently and respond to guest needs more quickly, allowing teams to manage reservations with less friction and provide a better customer experience. Online Booking 5.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 4.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Customer Support 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Front Desk Management 5.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests Rate Management 5.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage Reservations Management 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event MyPMS 28 features ### All Features - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Support: Provide online support for your customers through live chat or help desk functionality - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Extended Stay: Long term accommodation for guests - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Group Reservations: The ability to reserve times in groups. - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Reviews Management: Track and monitor reviews of products or services - Single Property: One location - SMS Messaging: Send messages via SMS - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - Third Party Booking: Allows bookings to be made through a third party service --- Get Advice We can help you find the software with the features you need. Features 4.4 (16) 4.4 Based on 16 reviews ## Pricing Value for money 4.8 (16) Free Trial Free Version Basic $350.00 One Time Value for money 4.8 (16) 4.8 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (19) 4.5 Based on 19 reviews ## User reviews Overall rating 4.4 Based on 19 reviews Filter by rating 5(13) 4(4) 3(0) 2(0) 1(2) Mentioned topic Sorted by most recent JC Jason C. Owner Hospitality ### "read the fine print" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 5, 2024 Make sure you read the fine print if you go with this system. They have a 30 day notice for cancellation, so you will get charged an extra month if you don't do it by the end of the previous month. Pros If you like old, legacy PMS software, this is the beast for you. Cons Cumbersome and inelastic. Not modern. VERY legacy. Reasons for choosing MyPMS We didn't know any better and should have done better research. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 9, 2024 As the the son of a hotelier we spent 14 years supporting, you were recently given this hotel property.  Publicizing your anger about our 30-day termination contract seems spiteful. Nearly every PMS competitor of ours has a 1-year term contract, thus most think our 30-day term is quite generous.  Sorry this annoyed you, but negatively reviewing like this is a poor way to re-pay 14 years of partnership to your parents.  MS moses S. CEO Animation ### "clubultimatecommission" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2023 Benefits: are feed back Pros Features are most important is the realist Humanpals lip sink is on queue. must follow the video instruction to use which are EASY TO use. Integration into my business is easy. Cons improvements only if you do not follow instructions. aspects follow instructions. Integration w/my business is simple. Reasons for choosing MyPMS I followed the instruction to do so. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Stan B. Mgr Hospitality ### "Easy to use. Great customer support " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 28, 2022 Pros Software is easy to train staff on its use Cons Setting up promos Also, wish system knew if a room was only open for 1 or 2 nights, that instead of the reg minimum of 4 nights, it allows a 2 night booking Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD Ramesh D. Owner Hospitality ### "Really great Property management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2022 Very good software Pros Simple and Easy to operate for a full service hotel without fuss. generates all the reports in a moment. Cons Nothing, everything seems perfect to me for my purpose. Reasons for choosing MyPMS I did not even look for anything else. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM shelley M. owner Hospitality ### "Booking Center Rocks!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2022 Everything with Booking Center has been wonderful from start to current. The process to transition, learn the new product, and continue to receive improvements has been great. We actually consider them to be friends even if we've never met them in person! Pros Booking Center checked all the boxes for what we needed in Property Management Software. It allows us to manage each room individually, but to sell the rooms by room-type so easier to arrange guests into the appropriate date and room. We've been in the Bed & Breakfast, Boutique Hotel, Short Term Vacation Rental business for 22 years and depend entirely on Booking Center. Cons We are so happy with Booking Center. If we ever have an issue or a wish-list for capability, they listen to our needs and make it happen. They built some extra reporting function for us and we use it daily. Reasons for choosing MyPMS Booking Center had all the capability we were looking for and it was so affordable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 18, 2022 Thanks for the great feedback, Shelley. SW Stephanie W. Owner Hospitality ### "Steinhatchee Landing loves Booking Center" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2022 We love Booking Center. From reservations to technical support, they are the best! Pros This software is the easiest to use and train. Technical support is always there when you need assistance. Cons There is nothing we do not like about this software and the company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 1, 2022 Thanks for the kind words, and your support over the years (20 years our customer!) RE Richard E. Director of Sales & Marketing Hospitality ### "Booking Center " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2022 Excellent service, easy to use. Price correctly, the most user-friendly available. Pros Great and easy system to work with, cloud system with easy access. Cons The connection with SynXis is not always perfect, however, the team is always ready to work to reactivate any connection issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 1, 2022 I wish the SynXis/Sabre interface was always working - unfortunately, it has occasional 'hiccups'. Thanks for your support. HM Herve M. General Manager Hospitality ### "Great Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2022 Pros I'm used to how this is setup both in the back end and front end. I'm an Opera user and its very easy to transition from Opera to BookingCenter, without having to pay for the steep price of Opera. I like that it is online so I can access the system from wherever. I also like that I can customize it and it contains a lot of data fields so that I can really measure everything that we need. Cons The booking engine can use some improvement. Would be great if there was more options for payment processing but this can be covered with email invoicing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MZ Monserrat Z. Property manager Hospitality ### "From San Angel Suites" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 3, 2022 Pros It's very easy to use and don't use to have problems to manage it. Cons Sometimes is complicated find customer service to fix troubles Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MK Mike K. Director, Workforce Housing Hospitality ### "Excellent Product and Service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2019 Pros Excellent suite of products and services that fit our needs. From their numerous channel connections and easy to use tools, this is a premier PMS product on the market today. We have lots of corporate clients and utilize a lot of Direct Bill features. One of the few out there that has this fully functional and friendly to use functionality. Cons No dislikes. there are a few minor enhancement we would like to see. We have 200 units and there are a few small changes we have recommended. Reasons for choosing MyPMS Booking Center was the most responsive and had the willingness and ability to apply some needed customization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/2407/BookingCenter/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.