# MyPMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MyPMS Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/2407/BookingCenter

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# 

 MyPMS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

MyPMS

## What is MyPMS?

BookingCenter is a powerful partner to grow your revenue and automate your operations. We provide three core management products: MyPMS ,a 'cloud' management system, for managing anywhere without the need for software installation; the Desktop PMS for Mac and/or Windows; and, the Channel Manager, an easy-to-use distribution tool to market your property via GDS, Pegasus, Expedia, Booking.com, SiteMinder, and thousands of other OTAs.

## What is MyPMS used for?

[Reservations](https://www.capterra.com/reservations-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$350

One Time

Free trial  
available

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Do you work for MyPMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bookingcenter.com&name=MyPMS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MyPMS

4.4 (19)

VS.

[4.4 (461)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting Price

$350

One Time

Starting Price

$23

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (19)

Ease Of Use

4.4 (461)

Value For Money

4.8 (16)

Value For Money

4.2 (441)

Customer Service

4.5 (19)

Customer Service

4.3 (448)

## MyPMS alternatives

Highest Rated

[4.9 (120)](https://www.capterra.com/p/182891/ThinkReservations/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.8 (427)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Front Desk Management

5.0 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Online Booking

5.0 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Rate Management

5.0 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Track/optimize rates in relation to usage

Reservations Management

5.0 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Payment Processing

4.2 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Customer Support

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

MyPMS 27 features

Allows businesses to offer customers reservations for a variety of activities.

Keep notes on the specifics of a reservation including customer information and special requests

Accounting functionality within the system, not requiring integration with third-party tools

Manage various distribution channels, build relations with channel partners, and track their performance

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Provide online support for your customers through live chat or help desk functionality

Track employee schedules, availability, and performance across projects and tasks

Long term accommodation for guests

Designed for vacation rentals

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

The ability to reserve times in groups.

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Manage, maintain and track the performance of assets and equipment

Automate workflows and trigger campaigns based on customer actions

More than one location

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Track/optimize rates in relation to usage

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Track and monitor reviews of products or services

One location

Send messages via SMS

Manage operations/processes associated with spas and other hotel activities

Allows bookings to be made through a third party service

Get Advice

We can help you find the software with the features you need.

Features

4.4 (16)

4.4

Based on 16 reviews

## Pricing

Value for money

4.8 (16)

Free Trial

Free Version

Basic

$350.00

One Time

Value for money

4.8 (16)

4.8

Based on 16 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (19)

4.5

Based on 19 reviews

## User reviews

Overall rating

4.4

Based on 19 reviews

Filter by rating

5(13)

4(4)

3(0)

2(0)

1(2)

Mentioned topic

Sorted by most recent

JC

Jason C.

Owner

Hospitality

### "read the fine print"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 5, 2024

Make sure you read the fine print if you go with this system. They have a 30 day notice for cancellation, so you will get charged an extra month if you don't do it by the end of the previous month.

Pros

If you like old, legacy PMS software, this is the beast for you.

Cons

Cumbersome and inelastic. Not modern. VERY legacy.

Reasons for choosing MyPMS

We didn't know any better and should have done better research.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 9, 2024

As the the son of a hotelier we spent 14 years supporting, you were recently given this hotel property.  Publicizing your anger about our 30-day termination contract seems spiteful. Nearly every PMS competitor of ours has a 1-year term contract, thus most think our 30-day term is quite generous.  Sorry this annoyed you, but negatively reviewing like this is a poor way to re-pay 14 years of partnership to your parents. 

MS

moses s.

CEO

Animation

### "clubultimatecommission"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 26, 2023

Benefits: are feed back

Pros

Features are most important is the realist Humanpals lip sink is on queue. must follow the video instruction to use which are EASY TO use. Integration into my business is easy.

Cons

improvements only if you do not follow instructions. aspects follow instructions. Integration w/my business is simple.

Reasons for choosing MyPMS

I followed the instruction to do so.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Stan B.

Mgr

Hospitality

### "Easy to use. Great customer support "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 28, 2022

Pros

Software is easy to train staff on its use

Cons

Setting up promos Also, wish system knew if a room was only open for 1 or 2 nights, that instead of the reg minimum of 4 nights, it allows a 2 night booking

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RD

Ramesh D.

Owner

Hospitality

### "Really great Property management software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2022

Very good software

Pros

Simple and Easy to operate for a full service hotel without fuss. generates all the reports in a moment.

Cons

Nothing, everything seems perfect to me for my purpose.

Reasons for choosing MyPMS

I did not even look for anything else.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

shelley m.

owner

Hospitality

### "Booking Center Rocks!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 10, 2022

Everything with Booking Center has been wonderful from start to current. The process to transition, learn the new product, and continue to receive improvements has been great. We actually consider them to be friends even if we've never met them in person!

Pros

Booking Center checked all the boxes for what we needed in Property Management Software. It allows us to manage each room individually, but to sell the rooms by room-type so easier to arrange guests into the appropriate date and room. We've been in the Bed & Breakfast, Boutique Hotel, Short Term Vacation Rental business for 22 years and depend entirely on Booking Center.

Cons

We are so happy with Booking Center. If we ever have an issue or a wish-list for capability, they listen to our needs and make it happen. They built some extra reporting function for us and we use it daily.

Reasons for choosing MyPMS

Booking Center had all the capability we were looking for and it was so affordable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 18, 2022

Thanks for the great feedback, Shelley.

SW

Stephanie W.

Owner

Hospitality

### "Steinhatchee Landing loves Booking Center"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 7, 2022

We love Booking Center. From reservations to technical support, they are the best!

Pros

This software is the easiest to use and train. Technical support is always there when you need assistance.

Cons

There is nothing we do not like about this software and the company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 1, 2022

Thanks for the kind words, and your support over the years (20 years our customer!)

RE

Richard E.

Director of Sales & Marketing

Hospitality

### "Booking Center "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 5, 2022

Excellent service, easy to use. Price correctly, the most user-friendly available.

Pros

Great and easy system to work with, cloud system with easy access.

Cons

The connection with SynXis is not always perfect, however, the team is always ready to work to reactivate any connection issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 1, 2022

I wish the SynXis/Sabre interface was always working - unfortunately, it has occasional 'hiccups'. Thanks for your support.

HM

Herve M.

General Manager

Hospitality

### "Great Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 5, 2022

Pros

I'm used to how this is setup both in the back end and front end. I'm an Opera user and its very easy to transition from Opera to BookingCenter, without having to pay for the steep price of Opera. I like that it is online so I can access the system from wherever. I also like that I can customize it and it contains a lot of data fields so that I can really measure everything that we need.

Cons

The booking engine can use some improvement. Would be great if there was more options for payment processing but this can be covered with email invoicing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MZ

Monserrat Z.

Property manager

Hospitality

### "From San Angel Suites"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 3, 2022

Pros

It's very easy to use and don't use to have problems to manage it.

Cons

Sometimes is complicated find customer service to fix troubles

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MK

Mike K.

Director, Workforce Housing

Hospitality

### "Excellent Product and Service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2019

Pros

Excellent suite of products and services that fit our needs. From their numerous channel connections and easy to use tools, this is a premier PMS product on the market today. We have lots of corporate clients and utilize a lot of Direct Bill features. One of the few out there that has this fully functional and friendly to use functionality.

Cons

No dislikes. there are a few minor enhancement we would like to see. We have 200 units and there are a few small changes we have recommended.

Reasons for choosing MyPMS

Booking Center was the most responsive and had the willingness and ability to apply some needed customization.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/2407/BookingCenter/reviews/)

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