--- title: "ReachCX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ReachCX Software - reviews, pricing plans, popular comparisons to other Campaign Management products and more." source_url: "https://www.capterra.com/p/240729/OutReach/" page_type: "product" language: "en" --- # ReachCX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ReachCX ## What is ReachCX? A campaign planning solution that helps businesses manage contacts, create segments, maintain audit trails, and more. ## What is ReachCX used for? [Campaign Management](https://www.capterra.com/campaign-management-software/)[Sourcing](https://www.capterra.com/sourcing-software/)[Vendor Management](https://www.capterra.com/vendor-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $30 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ReachCX?[Manage this product listing](https://www.g2.com/products/idc/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ReachCX 5.0 (1) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $30 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (6,068) Value For Money 5.0 (1) Value For Money 4.3 (4,685) Customer Service 5.0 (1) Customer Service 4.4 (4,478) ## ReachCX alternatives [4.3 (127)](https://www.capterra.com/p/207701/Hibu/reviews/) Starting price $449.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [4.6 (119)](https://www.capterra.com/p/173311/Adalysis/reviews/) Starting price $126.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (62)](https://www.capterra.com/p/213461/TrueClicks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.7 (223)](https://www.capterra.com/p/156209/CHEQ-Essentials/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about ReachCX Overview ### What company size and specific industries is ReachCX built for? ReachCX is designed for organizations that operate contact centers, especially teams led by agents, managers, supervisors, specialists, consultants, directors, and customer relationship managers. The target audience spans businesses of different sizes, from smaller customer support teams to larger service operations that need contact center management tools. Features and Usability ### What are the key features of ReachCX? ReachCX includes CRM for managing customer records and interactions, plus campaign planning, channel management, and multi-campaign support for organizing outreach across multiple initiatives. These features cover customer relationship tracking and campaign coordination within a single platform. Integrations ### Which third-party tools and platforms does ReachCX integrate with? ReachCX integrates with Salesforce Sales Cloud and connects to NiCE CXone, RingCentral Engage Digital, RingCentral Engage Voice, Verizon Cloud, Verizon Connect, Verizon UCCaaS, and Vonage Contact Center. These integrations cover CRM, contact center, voice, digital engagement, and communications platforms. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does ReachCX offer? ReachCX provides live online training sessions to help teams get started. This format supports guided instruction with a trainer and can be used to walk through setup, core features, and basic workflows in a scheduled online session. Getting Started and Support ### What customer support options does ReachCX offer? ReachCX provides email/help desk, phone support, and chat. With no reviewer feedback available on support experiences, no claims can be made about response times, helpfulness, or common frustrations. The listed channels are the only support options reflected in the catalog data. ## Features AI summary Based on 4,141 Campaign Management reviews According to Capterra reviewers, these are the campaign management features buyers prioritize most when evaluating a solution: - **Email Management** (**56%** of reviewers rated this feature as critical) - **Email Marketing** (**67%**) - **Campaign Scheduling** (**58%**) ReachCX focuses on other campaign management capabilities in its feature set. The product provides tools designed to support day-to-day campaign operations and customer outreach workflows. These capabilities help businesses manage communication activities more effectively, keep campaign work organized, and give teams a central place to handle ongoing marketing tasks. Campaign Planning 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan and strategize marketing campaigns Channel Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage various distribution channels, build relations with channel partners, and track their performance Multi-Campaign 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage multiple campaigns in one system CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system ReachCX 4 features ### All Features - Campaign Planning: Plan and strategize marketing campaigns - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Multi-Campaign: Manage multiple campaigns in one system --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Basic $30.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[ NiCE CXone](https://www.capterra.com/p/134775/inContact-Call-Center-Software/)[ Vonage Contact Center](https://www.capterra.com/p/104649/ContactWorld/)[ RingCentral Engage Voice](https://www.capterra.com/p/242187/RingCentral-Engage-Voice/)[ Verizon Cloud](https://www.capterra.com/p/210423/Verizon-Cloud/)[ RingCentral Engage Digital](https://www.capterra.com/p/173380/Dimelo-Digital-platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AP Abhisek P. Associate Director Information Technology and Services ### "A useful tool to execute and track your outbound campaigns" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2022 Very helpful tool for our outbound campaigns Pros The best feature is its easy to use user interface and its campaign sequencing feature Cons One feature we would have loved to be there is ability to send text messages through Outreach platform and tracking those Switched from [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Better pricing and features in Outreach Alternatives considered [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Reasons for choosing ReachCX Better pricing and easy to use interface and must have features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.