# Fieldbook Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Fieldbook the right Inspection solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/240730/Fieldbook/reviews --- Fieldbook 4 (10) [View alternatives](https://www.capterra.com/p/240730/Fieldbook/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Fieldbook Ease of use 4.2 Customer Service 4.0 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PM Patrick M. Resident Engineer Construction Used the software for: Less than 6 months ### "Field User review" January 4, 2022 4.0 It has been very successful for the documentation of our project and provides an archivable format that some of our clients require for documentation of their projects. it is a good product and as I become more of a power user of the software I am encouraged that it will continue to provide a reliable database of the work that has been performed. Pros It provides a reliable and efficient database of our inspection observations for the project. It allows real-time observations to be shared with many people that are not available to be on-site and provides for a secure record of the observations that can be shared outside of the headlight platform as well.(PDF) Cons I am not fond of using Apple products which unfortunately is the platform that we use the software on. Review Source JC Justin C. Project manager Civil Engineering Used the software for: 6-12 months ### "Montlake sr520 project " December 28, 2021 5.0 The ease of the program made it very easy for inspectors to use and submit field reports in a timely manner with minimal revising needed. Pros This product is very user friendly, especially after training was implemented. A basic knowledge of basic IOS functions was beneficial but most users find it very easy to use. I like the mobility and tracking that this offers. It made the inspection process very easy in terms of reporting. Cons When i used it i found the granting of permissions and the ability of any user to change or edit certain aspects of the feild software was too easy and should be limited to administrators. Addition of tags without control makes this search and drop doen boxes a little muddy when searching for tags. Reason for choosing Fieldbook n/a Review Source RY Ryslan Y. Construction Engineer Civil Engineering Used the software for: 1-2 years ### "Headlight Fieldbook - Complete Failure and Waste of Time" March 17, 2022 1.0 Very slow to respond, does not sync media files, sometimes it attempts to sync everyones data as your own. Great idea, but very slow and glitchy app. Works ok on the laptop. Pros Wasting my time with glitchy architecture. Cons Very slow to respond, does not sync media files, sometimes it attempts to sync everyones data as your own. Review Source Response from HeadLight Technologies March 22, 2022 Hi Ryslan, thanks for sharing your feedback. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention. I can see that our customer success team has been working with you over email on a resolution. In addition, we've reached out via the phone to step up our response and provided you with direct contact to walk you through the process. We are looking forward to making this right and value that your organization has been a user of our products for nearly 3 years. MK Matthew K. Construction Engineer Construction Used the software for: 6-12 months ### "Illinois Tollway Field Inspection" January 3, 2022 5.0 Overall, I greatly enjoy Fieldbook and would recommend to others. It is easy to use and a great way to keep accurate record of what occurs in the field. Pros I like the ease of use of this software. It is very user friendly and rather self explanatory. When new inspectors arrived at our job, it is rather easy to get them on board and using the program. Cons The biggest issue we have encountered is integrating fieldbook with Tollway's software of e-builder. Programmers are currently working on fixing integration issues. Review Source JB Jason B. Director of Project Controls Construction Used the software for: 1-2 years ### "Headlight Is Critical to Our Operations" January 4, 2022 5.0 We utilize Headlight for all day-to-day progress tracking. Additionally, I use it for cost and quantity tracking and reporting for a client that is heavily unit-priced based. While there are areas for improvement and advancement, it is an excellent system that has proven critical to our mission. Pros I think this is an excellent software platform for field use and tracking. The staff is top-notch and always helpful. Cons There are some features that seem to be challenged. I review the dashboard regularly, but it still has not caught up to baseline status. Review Source CW Clayton W. Construction Manager Civil Engineering Used the software for: 1-2 years ### "Use of headlight is generally positive. " January 4, 2022 3.0 keeps daily record of project Pros can be used on ipad in truck in the field. easy to learn Cons transfer of data, photos, reports to other storage location Review Source JO Jason O. Senior Inspector Civil Engineering Used the software for: Less than 6 months ### "Headlight LADOTD" August 9, 2022 4.0 Way better than site manager. Should’ve had it years ago. Pros Coloning features makes reporting fast and easy Cons Could have more forms for for example density form for data. Review Source Response from HeadLight Technologies August 22, 2022 Hi Jason, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We have some exciting things in development, so keep an eye for things like new forms coming soon! Thanks, Stephanie BS Brady S. Civil Engineer Civil Engineering Used the software for: Less than 6 months ### "My Review" January 6, 2022 5.0 The product is nice. Customer service is awful. Pros Ability to produce reports on-site. I hated having to remember what I did the previous day when producing reports. Cons Customer service is awful. I am unable to receive responses to emails and phone calls when I run into an issue. Review Source Response from HeadLight Technologies June 16, 2022 Hi Brady, Thank you for your feedback. We apologize for your poor customer experience when reaching out to our support team. We will reach out to you directly to resolve this misalignment. JI John I. Inspector Civil Engineering Used the software for: 6-12 months ### "Fieldbook" December 28, 2021 4.0 Pros Makes day to day inspecting easier. Allows everything to be done in one spot Cons Still has issues with certain glitches. Very close to being perfect with a few minor tweaks Review Source BC Brendon C. Technical Marketing Manager Construction Used the software for: 1-2 years ### "OK Review" January 6, 2022 4.0 Only problem I have had is I deleted all of my contents accidentally one day last year and was unable to retrieve them. Pros Ease of useful features and it is great at keeping record of projects for project management. Cons A hold in your hand reference manual would be nice Review Source Response from HeadLight Technologies January 10, 2022 Hi Brendon, Thanks for your feedback! The HeadLight Fieldbook manual called "Academy" is built into the App. Academy courses are broken into micro tutorials; each tutorial is designed to take a few minutes to complete and typically includes text, images, and animations. Customer data integrity is a top concern of our team; that's why your data is backed up to the cloud every few minutes while using the App. I know it has been a while since you had the issue, but please reach out to support@headlight.com so we can research the issue. 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