Capterra Logo
Helping businesses choose better software since 1999
Viewpoint Field View

Reviews of Viewpoint Field View

4.1 (33)
advisor
Talk to a Capterra advisor for free and get results within 15 minutes.
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Pros

  • The cost and ease of use for the field individuals is very good. Mobile functionality is easy to navigate and data does sync without any major issues.

  • Very good, customer service from all departments is to a high standard. All products are very good in the construction game everyone uses them daily and it makes our work/job easier.

  • The best site Quality Assurance software for Construction sites.

  • Easy to navigate and work through. Good to share information between internal and external companies.

Cons

  • This software was not directly connected to Vista or Team. It was a stand alone product from Viewpoint.

  • The admin side and getting users into the system was a major pain for deployment.

  • Although fedback at the start its still the same 2 years later. If we leave the system in October we would have to download the data or pay for a viewing license- It's terrible.

  • Poor training, very poor drawn out support, very expensive system which underdelivers in pretty much all areas.

Showing Most Helpful

Showing 25 of 33 reviews

Sort by:
Steven M.
Inforamtion Management System Analyst
Construction, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 2, 2024

"High quality and efficient"

Pros: The software is highly intuitive, featuring a user-friendly interface that ensures ease of use. Additionally, it is fully functional offline, eliminating the need for an internet connection to operate effectively.

Cons: When splitting the project into subprojects, the dashboard data remains consistent across all subprojects, ensuring uniformity in reporting and analysis. If a form contains both tables and standalone questions, downloading the daily analysis will result in at least two separate files, making it necessary to combine these files to view the complete information for a single form.

George L. avatar
George L.
IT Manager
Construction, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
January 5, 2024

"It works as intended"

Overall: Field View is one of those products that are hard to setup, and very solid there after. We've had minimal issues have the system was setup to our liking. Most issues were either user error and rare ones that were not we delt with quickly by support. The menu structure is something that could use some work.

Pros: The main reason we use Field View is that we intent to have it connected to our other Viewpoint products for easy syncing. Everything works as it's intended. Once everything has been setup, issues are rare and most can be resolved by tweaking form that were made by Operations.

Cons: The 2 biggest cons of this product are cost and it's not easy to setup.

Reasons for Choosing Viewpoint Field View: The intent of intergration with other Viewpoint products.
Switched From: FTQ360
Reasons for Switching to Viewpoint Field View: It required a full time person to manage FTQ360, when that person left it took too much effort to have someone trained to take it over and the whole process fell apart by the time everything was figured out.
Robert L.
IT Manager
Construction, 201-500 employees
Used the software for: 2+ years
Overall Rating
2.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: Capterra
February 10, 2022

"Very Disappointed with very expensive product"

Overall: Initially we thought this platform would be perfect for us, as our partners had been using it sucessfully- there was no trial period granted but we signed up for 3 years Unlimited user. Although it has helped with our 40 or so H&S forms and Checksheets, these could have been done with another Form designer that costs 100th of the monthly cost, with mobile and tablet support feeding into Sharepoint lists etc. It's very hard to justify staying with this system when there are much better competitor products such as SnagR.

Pros: The snagging feature is the only feature worth mentioning - however the ardous calibration process to define areas before this can be used is crazy. Other competitor products do not require this long drawn out very time consuming process. Forms are very basic and do not give functionality of other forms designers eg you cannot add an image!

Cons: Poor training, very poor drawn out support, very expensive system which underdelivers in pretty much all areas. Although functional to a degree, the interface is outdated, partially converted, developments and requests are sooo slow to action by Viewpoint including the progress report which stopped working for MONTHS! - Inconsistent butons eg Delet in one screen deletes whilst in another it merely de-selects but doesnt delete. Although fedback at the start its still the same 2 years later. If we leave the system in October we would have to download the data or pay for a viewing license- It's terrible.

Reasons for Choosing Viewpoint Field View: As subcontractors to other partners using the product we were already using it - however we didn't then know that as main users the horrendous amount of admin and setup Calibrations etc that was needed by us to make it all work. Other products do not have to use calibrations. To set up Fieldview forms toook one of my IT staff literally months. To calibrate projects takes days - we;ve had to employ an extra person to do this task.
Matt K.
Project Solutions Manager
Construction, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
3.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
January 5, 2024

"Viewpoint Field View Review"

Overall: Overall our experiences were good. We were able to get more users involved in filling out and correcting issues and even doing forms on a regular basis.

Pros: Once you got past the setup the ease of use was simple. We had tons of buy in from subs and foremen on all jobs to use this product.

Cons: The admin side and getting users into the system was a major pain for deployment.

Alternatives Considered: Procore and Oracle Primavera Cloud
Reasons for Choosing Viewpoint Field View: Cost wise it was the best out of the options, it was middle road compared to functionality, losing out to Procore due to the fact that Field View was packaged with Team because you weren't able to do all project management items inside one application.
Switched From: Oracle Primavera Cloud
Reasons for Switching to Viewpoint Field View: Latista (this is what it used to be) was bought out and the product was being discontinued.
Joe S.
Project Solutions Manager
Construction, 501-1,000 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
3.0
Features
2.0
Value for Money
3.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
January 5, 2024

"Viewpoint Field View"

Overall: We do not use it anymore. We evaluated and are using Autodesk Build now.

Pros: Our field users liked the product and it worked well.

Cons: The setup of users is a pain. This software was not directly connected to Vista or Team. It was a stand alone product from Viewpoint. Could not right RFI's in Field View. Had to do this in Team.

Switched From: Oracle Primavera Cloud
Reasons for Switching to Viewpoint Field View: Latista went out of business, got purchased by Oracle so it forced us to make a switch.
Joe F.
Design Delivery manager
Civil Engineering, 51-200 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
1.0
Customer Service
5.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
1/10
Reviewer Source
Source: Capterra
January 5, 2024

"Fieldview Review"

Overall: Very difficult to set-up, create forms etc, Assistance was sought few years ago and was offered at price to expensive to company. It now looks like company is moving to Synchro but it my not be too late to reign in if creation of forms for 'Quality Checks' could be mobilised.

Pros: Emails data, outputs and reports to Viewpoint - reducing admin around records

Cons: Horrific Set-up time and difficulty levels.

Alternatives Considered: SYNCHRO
Reasons for Choosing Viewpoint Field View: We did not - it is the opposite. We have had Fieldview for years and looks like moving to Synchro
Jake J.
Quality Manager
Construction, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 10, 2024

"outstanding product "

Overall: very good, customer service from all departments is to a high standard. all products are very good in the construction game everyone uses them daily and it makes our work/job easier

Pros: i like the high level of customer service we get if something needs sorting or we need help. the constant development of the products with all the updates and releases making all the small changes that make huge different

Cons: when im working fast on ipad it crashes sometimes

Sarah B.
Finance Director
Construction, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
February 16, 2024

"Returned customer"

Pros: We have used Fieldview for over 5 years in the industry, noticing more and more taking on this software. It is easy to use alongside other users, sharing fields and forms. It's user friendly for workers out on the field.

Cons: not able to remove users that appear on the distribution list when allocated to the project at any capacity, creating a long list to go through each time.

Lindsay M.
Project Engineer
Construction, 201-500 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
1.0
Features
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
January 5, 2024

"Functional but needs improvement "

Overall: Our company implemented field view for Punchlist and Quality Management first. From there it was expanded to forms like time and material sheets for subcontractors. We also used it as a notification / request system to the project owner in some instances. We took several forms required by the owner and digitized them in FieldView to create more automated processes. Overall we have found that the system has some of the features we need but simply not enough ability to be customized completely.

Pros: Punchlists, forms with workflows, integrated photos

Cons: Customization of tasks and forms were limited and challenging to figure out. Notification settings can’t be modified -I.e sends at 2am only 1x

Reasons for Choosing Viewpoint Field View: We chose Field View because it was software we were already using (ViewPoint) and we were looking for process improvements.
Wei Hong T.
BIM Engineer
Civil Engineering, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 5, 2024

"Construction software solutions"

Pros: mobile functionality, enabling on-site data capture and real-time collaboration

Cons: While customization is a strength, complex configurations might be challenging for some users

Ziggy V.
Project Manager
Construction, 51-200 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
3.0
Features
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
January 11, 2024

"PC compatible "

Overall: I think Field View Relies to heavily on battery and Internet. Field View desperately needs full functionality on PC.

Pros: Less paperwork. Easily accessible for all parties

Cons: Field view, full functionality can only be using in tablet form. Not all documentation in construction across all parties use field view meaning alot of information required for our field view documents is on the PC making the process long winded and tedious as the tablet needs to be connected to the PC allow for transfers. If field view had full functionality on PC it would make the hole experience a lot smoother. Also having the ability to print a blank document from Field View would be beneficial. Over the year we've had a couple of experience where the tablet has run out of juice during a safe start. And a couple of times where the Internet in the area is not good or has gone down, this will not allow Field View to open as the tablet requires a sync before opening. Again not good during a safe start or during a QA check with the client.

Ahmed W.
Project Manager
Construction, 1-10 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
January 10, 2024

"A good software to use in the construction field. "

Pros: - Ease of Use. - Easy to track. - Storage of documents. - Good notification system.

Cons: - Multiple log in pages. - Quick enforced automatics log off. - Not working on some sites. - Help line takes long.

Kathleen L.
Office administrator
Electrical/Electronic Manufacturing, 11-50 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Features
3.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
January 10, 2024

"Viewpoint review"

Pros: Easy to read and manage between tasks. I use this app daily for work.

Cons: Freezes frequently. Gets hung up, many times items and time entered do not stay and need to be re-entered.

Thomas E.
Project Manager
Utilities, 10,001+ employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
2.0
Customer Service
5.0
Features
3.0
Likelihood to Recommend
4/10
Reviewer Source
Source: Capterra
January 10, 2024

"Performs but not particularly user friendly"

Pros: Relatively simple to use. Once know way around can be simple

Cons: Syncing poor, notifications excessive and not necessarily always relevant. Adding snags long winded and cumbersome

Sandy F.
Sys engineer
Computer Software, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
2.0
Customer Service
5.0
Features
3.0
Value for Money
2.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
March 25, 2022

"Great for field reporting"

Overall: Difficult learning curve and not an easy ‘sell’ to the users initially but it does help field reporting

Pros: App works essentially offline which is good for our sites where comms is an issue

Cons: Unable to customise the output reports from the default format

Alternatives Considered: Microsoft SharePoint
thomas C.
Sub Agent
Electrical/Electronic Manufacturing, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
January 5, 2024

"Viewpoint review"

Pros: Easy to access and load into the different files.

Cons: The search bar doesnt search the required documents.

Conrad C.
Applications Specialist
Construction, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 11, 2022

"Quality and Health and Safety records at the touch of a finger while out of the office"

Overall: As a tool is has the features we need to manage the critical quality and safety information to deliver a project.

Pros: The ability to work with the application in blind spots offline and sync when a connection is available suing any of the mobile devices we have at our disposal.

Cons: Getting Subcontractors to buy into using it.

Nikisha D.
document controller
Construction, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
February 18, 2022

"Galostar "

Overall: It works for us as a business

Pros: Helpdesk is very helpful Training is very informative

Cons: It was very difficult to understand initially. Also the fact there are two versions old and new. Its also the fact that you cant get the same views on tablets as on a PC.

Matt E.
Small Works project Co-Ordinator
Civil Engineering, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 10, 2022

"Viewpoint Field View review Feb 2022"

Overall: brilliant piece of software, use daily and is very easy to understand the basics with little to no training needed. upload times need looking at as sometimes it takes 10+ mins to upload one PDF

Pros: very easy to switch from project to project, new users can be added quickly. frequent updates keep it fresh

Cons: uploading drawings/ pdf can take a long time, replacing drawings/ pdf takes even longer

Reasons for Switching to Viewpoint Field View: far easier to use and more cost effective
anthony C.
mechanical engineer
Construction, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Features
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
November 24, 2022

"Feedback review from RLUH "

Pros: Easy to navigate and work through. Good to share information between internal and external companies

Cons: Sync times where long but that could be network issue rather than programme

Aaron W.
Senior Building Services Manager
Electrical/Electronic Manufacturing, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
January 13, 2022

"Task and Form Management "

Pros: The system is user-friendly, for administrators and users

Cons: Not being able to schedule tasks, or have reoccurring tasks. Task scheduling to allow reoccurring tasks would be really useful for asset management

Kartar D.
Quality assurance
Construction, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 24, 2022

"Fieldview in construction "

Pros: simple use of forms project set up and processes status of forms viewed under reports

Cons: can take a while to learn setting up project processes integration into new fieldview

Eddie W.
Senior Project Manager
Construction, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
January 10, 2024

"Viewpoint Field View is an economical but not very robust field management tool"

Pros: The cost and ease of use for the field individuals is very good. Mobile functionality is easy to navigate and data does sync without any major issues.

Cons: Set up process is a bit difficult for the limited functionality of the tool. The lack of integration with Viewpoint Teams is also a detriment.

Verified Reviewer
Package Manager
Construction, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 2, 2022

"Fieldview Snagging"

Pros: excellent product, simple to use, with all drawings on the system.

Cons: the re-syncing time of the software on the tablet takes time to happen.

Younas M.
Site Engineer
Civil Engineering, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
January 18, 2024

"Fieldview "

Pros: Really useful tool to help comply with all the requirements of clients and specifications. Once set up, it will help with all the snagging and tasks

Cons: You have to use Fieldview classic to edit or make some changes to the forms which isn't set out the best way and can be confusing.