# Zephyr Scale Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Zephyr Scale Software - reviews, pricing plans, popular comparisons to other Automated Testing products and more. Source: https://www.capterra.com/p/240810/Zephyr-Scale --- # Zephyr Scale Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zephyr Scale ## What is Zephyr Scale? Zephyr Scale is a performant test management solution inside Jira with advanced test planning, reporting, and reusability features. It’s perfect for agile and waterfall-based teams looking for more structure and reusability–at–scale features such as cross-project hierarchical test libraries, versioning, and parameters. Zephyr Scale also offers best-in-class visibility with over 70 out-of-the-box reports, and you have the option to empower your team with BDD, CI/CD, and automation integration. ## What is Zephyr Scale used for? [Automated Testing](https://www.capterra.com/automated-testing-software/)[Performance Testing](https://www.capterra.com/performance-testing-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zephyr Scale?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://smartbear.com/&name=Zephyr Scale) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zephyr Scale 4.3 (3) VS. [4.9 (138)](https://www.capterra.com/p/161589/accelQ/reviews/) Starting Price $10 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.9 (138) Value For Money 2.5 (2) Value For Money 4.9 (132) Customer Service 4.5 (2) Customer Service 4.9 (134) ## Zephyr Scale alternatives [4.2 (18)](https://www.capterra.com/p/242193/Tricentis-Tosca/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [BrowserStack](https://www.capterra.com/p/162900/BrowserStack/) [4.6 (774)](https://www.capterra.com/p/162900/BrowserStack/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162900/BrowserStack/) [TestMu AI](https://www.capterra.com/p/170732/LambdaTest/) [4.6 (545)](https://www.capterra.com/p/170732/LambdaTest/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170732/LambdaTest/) [Katalon Studio](https://www.capterra.com/p/235574/Katalon-Studio/) [4.4 (706)](https://www.capterra.com/p/235574/Katalon-Studio/reviews/) Starting price $170.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/235574/Katalon-Studio/) ## FAQs about Zephyr Scale Overview ### What company size and specific industries is Zephyr Scale built for? Zephyr Scale is designed for Agile and Waterfall teams of any company size that want to manage testing inside Jira. It is suited to software and product development groups that need test management support within their Jira workflow. Features and Usability ### What are the key features of Zephyr Scale? Zephyr Scale offers requirements-based testing, parameterized testing, and move & copy features for organizing and reusing test cases. These core features support test management workflows by linking tests to requirements, running tests with different data sets, and duplicating or relocating test assets within the project. Integrations ### Which third-party tools and platforms does Zephyr Scale integrate with? Zephyr Scale integrates with Jira and connects to Azure DevOps Server, Bamboo Cloud OTT, Bitbucket, CircleCI, CucumberStudio, Eggplant, GitLab, Jenkins, Robot, Selenium IDE, SoapUI, and Tricentis Tosca for test management and automation workflows. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Zephyr Scale offer? Zephyr Scale provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs of key features and setup steps. Getting Started and Support ### What customer support options does Zephyr Scale offer? Zephyr Scale provides Email/Help Desk and FAQ/Forum support. These channels give users a direct way to submit questions and review self-service guidance. No reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Pricing Value for money 2.5 (2) Free Trial Basic $10.00 Per User,Per Month Value for money 2.5 (2) 2.5 Based on 2 reviews ## Integrations [ Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)[ GitLab](https://www.capterra.com/p/159806/GitLab/)[ Jenkins](https://www.capterra.com/p/171026/Jenkins/)[ SoapUI](https://www.capterra.com/p/170648/SoapUI/)[ Azure DevOps Server](https://www.capterra.com/p/177262/Team-Foundation-Server/)[ CircleCI](https://www.capterra.com/p/150380/CircleCI/)[ Tricentis Tosca](https://www.capterra.com/p/242193/Tricentis-Tosca/)[ Selenium IDE](https://www.capterra.com/p/234796/Selenium-IDE/) ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(1) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SV Shivam V. Associate Analyst Information Technology and Services ### "Amazing software to perform and write Test cases and execution" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 10, 2023 Pros its an amazing software to right test cases and easily execute them as well, Helps to create test cycles very easily and is easy to understand by the new employees . Have amazing Ui which is user friendly . It makes the work very fast and efficient .Makes the work fun to do because of its fast implementation. Cons The software sometimes crashes while working which leads to loss in work and wastage of time because we have to the work all over again . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Michael B. QABRO Computer Software ### "Zephyr Scale Value Not Seen" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 January 5, 2023 It's a good tool, but way too much money for what you get. I recommend trying TestRail or another tool first. (Zephyr will cost around $15k a year for the company, but TestRail would have been $500 a year) Pros It's easy to use for someone without any experience. Reporting is easy and great. Cons Doesn't offer all the features that some of the cheaper test management tools such as TestRail. Test Cycles can be wonky when testing from JIRA. Biggest con is that you can't do individual licenses for Zephyr Scale making the product very expensive. If you install the plug-in into JIRA then you have to pay for a license for every JIRA user; which is insane when only a small part of JIRA users at most companies get use out of this too. (Zephyr will cost around $15k a year for the company, but TestRail would have been $500 a year) Reasons for choosing Zephyr Scale Management Decision Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Daniel M. Software Developer Information Technology and Services ### "Great tool for test automation management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 26, 2022 Pros It provides the missing features in Jira for test case management and execution. It allows integration with cards on Jira, and the API allows to register test automation execution evidence. It also allows importing and exporting test cases from spreadsheets. Cons I haven't missed anything inthis software until now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.