--- title: "IQware Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about IQware Software - reviews, pricing plans, popular comparisons to other Channel Management products and more." source_url: "https://www.capterra.com/p/2409/IQware/" page_type: "product" language: "en" --- # IQware Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) IQware ## What is IQware? IQware’s Property Management System (IQpms) is a fully featured Hospitality application developed to optimize RevPAR and completely satisfy the unique requirements of small to large Hotels, Condo-Hotels, Resorts and Multi-Property Operations. As the system is both scalable & modular, it can be configured for your unique geographical & seasonal requirements. With IQware you can choose what is best for your Business, with both cloud and on-site server environments and remote or onsite training. ## What is IQware used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)[Event Management](https://www.capterra.com/event-management-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IQware?[Manage this product listing](https://www.g2.com/products/8cb2a4f0-b7f4-4164-acd4-c82897940773/claim_requests/new?auto=true) ## IQware Overview Updated September 2026 AI summary IQware supports businesses of all sizes with vacation rental and hospitality property management, offering tools for reservations, guest communications, housekeeping, and payment processing. The platform includes calendar and channel management, marketing automation, and reporting features, and extends to optional capabilities such as multi-property support, customizable templates, and integration with third-party systems. Deployment is available via cloud or Windows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IQware 3.5 (17) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price Contact vendor Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.4 (17) Ease Of Use 4.5 (5,821) Value For Money 2.9 (11) Value For Money 4.3 (3,595) Customer Service 2.9 (13) Customer Service 4.4 (3,324) ## IQware alternatives Highest Rated [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/2409/IQware/alternatives/) ## FAQs about IQware Overview ### Which roles and teams benefit most from IQware? IQware is most used by hospitality leaders, property operations teams, and revenue-focused managers who need to coordinate reservations, guest services, and daily hotel workflows. Owners, CEOs, and finance executives use it for business oversight and performance visibility, while sales and marketing teams rely on it to manage bookings, customer relationships, and revenue opportunities. Answer based on 17 reviews Overview ### What company size and specific industries is IQware built for? IQware is designed for hospitality businesses of varying sizes, including hotels, condo-hotels, and resorts. Its scalable, modular property management system suits organizations that need flexible software for managing lodging operations and specialized guest-service requirements across these sectors. Features and Usability ### What are the key features of IQware? IQware offers property management, reservations management, and booking management for single and multi-property operations. It also includes front desk management, housekeeping management, channel management, online booking, and guest communications, plus billing and invoicing, payment processing, accounting, reporting and analytics, and access controls/permissions. Getting Started and Support ### What training and onboarding options does IQware offer? IQware provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online training support guided setup, webinars cover scheduled group instruction, and documentation and videos provide self-paced reference and walkthrough material. Getting Started and Support ### What customer support options does IQware offer? IQware provides email/help desk, FAQ/forum, a knowledge base, phone support, and 24/7 live rep assistance. These channels give users several ways to get help, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 3,980 Channel Management reviews Capterra data shows that buyers of vacation rental software rank the following features as their top priorities: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) IQware supports all three of the features reviewers rate most highly: **Calendar Management**, **Data Synchronization**, and **Reservations Management**. Together, these capabilities help businesses keep availability accurate across channels, keep property and booking data up to date, and manage reservations with fewer manual steps, allowing teams to reduce double bookings and handle day-to-day operations more efficiently. Reservations Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Online Booking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Activity Dashboard 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Contact Management 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Alerts/Notifications 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases IQware 84 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Catering Management: Manage catering operations/processes - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Extended Stay: Long term accommodation for guests - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail POS: For retailers - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Reviews Management: Track and monitor reviews of products or services - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Single Property: One location - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Website Integration: Seamlessly integrates with 3rd party websites - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 3.4 (16) 3.4 Based on 16 reviews ## Pricing Value for money 2.9 (11) [View pricing plan details](https://www.capterra.com/p/2409/IQware/pricing/) Basic Contact Vendor for Pricing It includes: - Reservations - Front Desk - Groups - Vacation Rental - Condo Management - Guest Profoiling - Point of Sale - Spa - Online Booking Engine - 3rd Party OTA / GDS Connectivity - Dynamic Pricing / Rate Management - Package Plans Value for money 2.9 (11) 2.9 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.9 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.9 (13) 2.9 Based on 13 reviews ## User reviews Overall rating 3.5 Based on 17 reviews Filter by rating 5(7) 4(3) 3(3) 2(0) 1(4) Mentioned topic Sorted by most recent TK Tim K. Draftsman Utilities ### "Go into 2027 strong" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 8, 2026 As of now, in 2026, IQware is ok. Cant afford to get complacent. it works, that simple, but needs to evolve with the times, and I'm confident it will. Pros IQware offers seriously robust, customizable features that really is second to none once you get the hang of it. Cons Time. It takes time to get skilled with this software. There is a STEEP learning curve, and at the same time some features are outdated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Sarah P. Owner Cosmetics ### "IQware Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 3, 2024 I would give IQware a two thumbs up in my book. Pros It is easy to use and had a lot of options. Cons The software tends to be a little laggy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LH Lauren H. Construction Coordinator Construction ### "IQware is Great for Front Desk Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2023 I have had no problems with this software. The staff working the front desk seem to be able to use it with ease, and it organizes our day so we are fully aware of who is coming and going at the property. Pros I liked the reports, night audit, and the way it displayed arrivals and departures. The software is fairly easy to use once you get the hang of it. Cons The hardest thing to get right is when we have to adjust the rates for some reason. If we have to issue a refund or discount, it can get tricky. There is always a way to get it to work though, you just have to manually calculate it and enter it in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM ANDRE M. manager Hospitality ### "fortement déconseillé" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 5, 2020 Un système sans support Pros Je vous suggère de ne pas utiliser le programme, choisissez un autre le service à la clientèle est vraiment pas bon, ca fait plus de deux mois que je demande de l'aide et problème toujours pas régler, l'été passé on a passer notre été a fonctionner à l'aveugle, la société place le client très loin de sa chaîne d'importance Cons le service à la clientèle attention de lire toutes les petits caractères ils sont pas honnete. Reasons for choosing IQware il serait grandement temps d'envisager un autre logiciel avec un bon service à la clientèle, ca fait environ 1 mois que je ne peux pas louer et pas presser iqware Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kim M. Senior Sales Hospitality ### "Very Versatile" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 12, 2019 Positive experience overall. The ease and versatility out weigh the cons for sure! Pros I can manage and also inquire into many different aspects of business from one place. Plus as a wonderful customer service tool I can look up data for up to 10 years ago. Cons If there are too many users on or if there is unusually high volume at one time the software will run extremely slow or even crash. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RD Rob D. Resort Manager Hospitality ### "DO NOT WASTE YOUR TIME ON THIS PRODUCT! " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 25, 2019 Pros Ease of use, cost, and familiarity with the product. Cons let me start by saying I have used this software for over 10 years and its just gone straight down hill. Support is as dreadful as stated. Stats are off like other reviews have stated, they cant figure out how to fix them. When they tell you its been escalated to R&D you can pretty much guarantee that you will never hear from anyone again. We have been sending emails and contacting every member of their team right on down the line and no body responds. They are extremely unprofessional. Do yourself a favor and move on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WJ Will J. Director of Sales, Marketing, and Revenue Hospitality ### "Strongly recommend you do not use this product" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 14, 2019 We don't have any accurate revenue reports in the PMS, and if not for our own external record keeping, we would have no idea how we are performing. We currently have 21 open support tickets, dating back to February. As a team we have to develop our own work-arounds to technical issues, because there is very little chance that support will have a solution. At best, they will send it to R&D and you will never hear from them again. Pros I don't like anything about it. But the consensus in the industry is that no one really loves their PMS, and while we explore alternatives and seek feedback from other hotels, we have decided it's "better the devil you know" than to move to another PMS that is equally poor. Cons Customer support will ignore you completely. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Mike D. General Manager Hospitality ### "IQWare runs our entire operation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 August 13, 2019 We use IQWare to run our entire resort operation. Reservations, inventory, homeowner management, work orders and everything in between. Pros Easy to input reservations and get correct pricing. Back end of software is good for homeowner invoicing and commission paying. Cons Most of the pieces and parts that I feel like we are missing are available in additional modules or add ons that we have not purchased. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GV Gene V. CEO Hospitality ### "Great Hospitality Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2019 Great service!! Pros Easy to use, easy to train, great support. Cons great product there are really no cons to the software or support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jacob S. President Hospitality ### "Great Product and Value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 19, 2019 I have been a customer a long time and I think IQWare provides a great overall value and product. Pros IQWare is a well designed product for everyday use in both Property Management business models and Hotels. We use this product anywhere from making a reservation to sending out Revenue Statements to individual property owners. Cons From time to time it take a considerable amount of time to fix issues with Support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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