# IQware Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about IQware Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more.

Source: https://www.capterra.com/p/2409/IQware

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# 

 IQware Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

IQware

## What is IQware?

IQware’s Property Management System (IQpms) is a fully featured Hospitality application developed to optimize RevPAR and completely satisfy the unique requirements of small to large Hotels, Condo-Hotels, Resorts and Multi-Property Operations. As the system is both scalable & modular, it can be configured for your unique geographical & seasonal requirements. With IQware you can choose what is best for your Business, with both cloud and on-site server environments and remote or onsite training.

## What is IQware used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)

Top alternative

Featured

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for IQware?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.iqwareinc.com&name=IQware)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### IQware

3.5 (16)

VS.

[4.6 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

Contact vendor

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (16)

Ease Of Use

4.6 (13,334)

Value For Money

2.7 (10)

Value For Money

4.5 (10,094)

Customer Service

2.8 (12)

Customer Service

4.5 (9,887)

## IQware alternatives

Highest Rated

[4.8 (1,540)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (467)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.8 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (217)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/2409/IQware/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Contact Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Front Desk Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Check guests in and out, issue key cards, schedule wake up calls, or other requests

GDS/OTA Integration

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Global distribution system used by online travel agencies to track availability and manage reservations

Online Booking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

IQware 84 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Setting up the amount/charge for per hour of work by a company or professional

Create, update, and manage bookings, itineraries, and reservations

Accounting functionality within the system, not requiring integration with third-party tools

Track and manage schedules and meetings via an integrated calendar

Manage catering operations/processes

Manage various distribution channels, build relations with channel partners, and track their performance

Tracking, calculating, and paying commissions and earnings to employees

Manage, organize, and store contact information

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Provide online support for your customers through live chat or help desk functionality

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Long term accommodation for guests

Designed for vacation rentals

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Communicate with guests directly within the system

Capture guest experience at a granular level and utilize data to deliver tailored services

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage, maintain and track the performance of assets and equipment

Automate workflows and trigger campaigns based on customer actions

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

Manage and support multiple locations

More than one location

Book meetings and appointments through a website or digital platform

Report showing financial balance at the beginning and the end of the period, along with activity

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Track and manage the profit margin between the cost of a product and its selling price.

Design, communicate, and distribute incentives to perform a specific action

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Track/optimize rates in relation to usage

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

For retailers

Monitor sales and make necessary adjustment in order to increase demand and revenue

Track and monitor reviews of products or services

Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

One location

Manage operations/processes associated with spas and other hotel activities

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Seamlessly integrates with 3rd party websites

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

3.3 (15)

3.3

Based on 15 reviews

## Pricing

Value for money

2.7 (10)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

[View all Pricing Plans](https://www.capterra.com/p/2409/IQware/pricing/)

Value for money

2.7 (10)

2.7

Based on 10 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

2.8 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.8 (12)

2.8

Based on 12 reviews

## User reviews

Overall rating

3.5

Based on 16 reviews

Filter by rating

5(7)

4(2)

3(3)

2(0)

1(4)

Mentioned topic

Sorted by most recent

SP

Sarah P.

Owner

Cosmetics

### "IQware Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 3, 2024

I would give IQware a two thumbs up in my book.

Pros

It is easy to use and had a lot of options.

Cons

The software tends to be a little laggy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LH

Lauren H.

Construction Coordinator

Construction

### "IQware is Great for Front Desk Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2023

I have had no problems with this software. The staff working the front desk seem to be able to use it with ease, and it organizes our day so we are fully aware of who is coming and going at the property.

Pros

I liked the reports, night audit, and the way it displayed arrivals and departures. The software is fairly easy to use once you get the hang of it.

Cons

The hardest thing to get right is when we have to adjust the rates for some reason. If we have to issue a refund or discount, it can get tricky. There is always a way to get it to work though, you just have to manually calculate it and enter it in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

ANDRE M.

manager

Hospitality

### "fortement déconseillé"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 5, 2020

Un système sans support

Pros

Je vous suggère de ne pas utiliser le programme, choisissez un autre le service à la clientèle est vraiment pas bon, ca fait plus de deux mois que je demande de l'aide et problème toujours pas régler, l'été passé on a passer notre été a fonctionner à l'aveugle, la société place le client très loin de sa chaîne d'importance

Cons

le service à la clientèle attention de lire toutes les petits caractères ils sont pas honnete.

Reasons for choosing IQware

il serait grandement temps d'envisager un autre logiciel avec un bon service à la clientèle, ca fait environ 1 mois que je ne peux pas louer et pas presser iqware

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

Kim M.

Senior Sales

Hospitality

### "Very Versatile"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 12, 2019

Positive experience overall. The ease and versatility out weigh the cons for sure!

Pros

I can manage and also inquire into many different aspects of business from one place. Plus as a wonderful customer service tool I can look up data for up to 10 years ago.

Cons

If there are too many users on or if there is unusually high volume at one time the software will run extremely slow or even crash.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RD

Rob D.

Resort Manager

Hospitality

### "DO NOT WASTE YOUR TIME ON THIS PRODUCT! "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 25, 2019

Pros

Ease of use, cost, and familiarity with the product.

Cons

let me start by saying I have used this software for over 10 years and its just gone straight down hill. Support is as dreadful as stated. Stats are off like other reviews have stated, they cant figure out how to fix them. When they tell you its been escalated to R&D you can pretty much guarantee that you will never hear from anyone again. We have been sending emails and contacting every member of their team right on down the line and no body responds. They are extremely unprofessional. Do yourself a favor and move on.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WJ

Will J.

Director of Sales, Marketing, and Revenue

Hospitality

### "Strongly recommend you do not use this product"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 14, 2019

We don't have any accurate revenue reports in the PMS, and if not for our own external record keeping, we would have no idea how we are performing. We currently have 21 open support tickets, dating back to February. As a team we have to develop our own work-arounds to technical issues, because there is very little chance that support will have a solution. At best, they will send it to R&D and you will never hear from them again.

Pros

I don't like anything about it. But the consensus in the industry is that no one really loves their PMS, and while we explore alternatives and seek feedback from other hotels, we have decided it's "better the devil you know" than to move to another PMS that is equally poor.

Cons

Customer support will ignore you completely.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Mike D.

General Manager

Hospitality

### "IQWare runs our entire operation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 13, 2019

We use IQWare to run our entire resort operation. Reservations, inventory, homeowner management, work orders and everything in between.

Pros

Easy to input reservations and get correct pricing. Back end of software is good for homeowner invoicing and commission paying.

Cons

Most of the pieces and parts that I feel like we are missing are available in additional modules or add ons that we have not purchased.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GV

Gene V.

CEO

Hospitality

### "Great Hospitality Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 12, 2019

Great service!!

Pros

Easy to use, easy to train, great support.

Cons

great product there are really no cons to the software or support

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Jacob S.

President

Hospitality

### "Great Product and Value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 19, 2019

I have been a customer a long time and I think IQWare provides a great overall value and product.

Pros

IQWare is a well designed product for everyday use in both Property Management business models and Hotels. We use this product anywhere from making a reservation to sending out Revenue Statements to individual property owners.

Cons

From time to time it take a considerable amount of time to fix issues with Support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

David C.

Operations Manager

Hospitality

### "Multi property user"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 18, 2019

Pros

Complex enough to handle our needs of multi property portfolio

Cons

Support resolution takes longer than expected.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/2409/IQware/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)