# Engage 365 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Engage 365 the right Customer Loyalty solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/240901/Engage-365/reviews --- Engage 365 4.1 (8) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2025 # Reviews of Engage 365 Ease of use 3.9 Customer Service 4.0 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SSA Saiqa Saiqa A. Managing Director Real Estate Used the software for: 1-2 years ### "Great, highly customizable solution." March 12, 2022 5.0 The product is great. It has a simple and clean interface, which made usability quite intuitive. Beyond the product, a special mention to the Yegertek team for running some educational workshops with us to assist us in creating the right roadmap for our requirements. A great solution often requires a great support team to bring out the true potential of the endeavor. Pros Product was easy to use, highly dynamic and customizable. Furthermore, the solution had integration capability with numerous third party tools. Cons At times product had far too many features that we didn’t require. That way, it is sort of a good problem to have. I would recommend users to define their feature list, so that tools that aren’t required can be disabled. Review Source Response from Yegertek March 15, 2022 Thank you, Saiqa! It is always a pleasure to have happy customer feedback. AS Ahid S. Director Building Materials Used the software for: 1-2 years ### "Solid solution for those looking to take their customer engagement to next level. " March 12, 2022 5.0 Great over all experience with the product and the company. Unlike previous technology providers that we have worked with, this project was undertaken with true care and intention of our well being. No where in the process did we feel like we were dealing with vendors, engagement seemed more like a well structured partnership. With regard to the product, it was well structured and the full functionality of the software was rolled out in phases. Pros Seamless integration into our current infrastructure. Great set of functions that come with the solution. Furthermore, \[SENSITIVE CONTENT\] actively consulted on new features that could be added, or integrations that could further enhance the way we collect and manage various data points. Cons System took some time for us to be able to easily navigate. \[SENSITIVE CONTENT\] assisted us by hand holding us through out the handover and actively conducted training sessions with our team. Reason for choosing Engage 365 Great price, great product, and great service - all ingredients for a long term relationship. Review Source Response from Yegertek March 15, 2022 Wow! Thanks a lot, Ahid for your excellent review! You've made our day!! fA faisal A. Customer Accounts Officer Construction Used the software for: 1-2 years ### "El-Khayyat Review" May 11, 2022 3.0 So far, we are waiting for positive results from the program, but so far all indications are positive for the future Pros Can be modified and improved in addition to a cooperative team Cons All modifications to the program take a long time and very high cost Review Source AS Akif S. CEO Real Estate Used the software for: 1-2 years ### "Highly recommend Engage365" March 1, 2022 5.0 We have improved overall customer loyalty and employee loyalt Pros Earns and Burns Rules, Referral Managements, Event based points allocation, Promotion Engine for loyalty Cons Didnt have many issues as most of it was easy to use Reason for choosing Engage 365 The team was knwoeldgable, understood our business problem and the solution was easy to use. Review Source Response from Yegertek March 3, 2022 Thanks for your kind words, Akif! Very pleased to hear that Engage365 gave you and your team a good customer loyalty experience. We will keep working to bring innovative solutions your team can rely on. Thanks again! KR Kerstin R. Chief of Programmes Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Engage 365 - an extensive loyalty system" March 4, 2022 4.0 we have introduced the Circle loyalty scheme as a USP over our ride hailing product which is currently the only one in Malta Pros The software offers numerous features and possibilities for promotions Cons Tracking of such promotions but this could be due to lack of practice and system knowledge. Training was provided in general and perhaps better use and focus on the available querying possibilities would have helped Reason for choosing Engage 365 It met all our requirements at the time Review Source Response from Yegertek March 15, 2022 Thank you for your review, Kerstin. We look forward to continuing your Circle Loyalty strategy journey with you and supporting you with anything on Loyalty strategy you need along the way! ASM Anwar Sadhath M. IT Manager Retail Used the software for: 1-2 years ### "Good One" March 7, 2022 4.0 Overall it's a good software, needs to improve in terms of supporting the customer to adapt new changes quickly. Pros I am happy about the support. Hope you understand there is a gap in support and the same was managed. Cons It takes a very long time for a change management. Reason for choosing Engage 365 Based on the implementation done by you in the relevant retail section. Review Source Response from Yegertek March 15, 2022 Hello Anwar, Thank you for all your comments and the time you have spent on this review. In Yegertek we appreciate our users' valuable feedback. In regards to your concern about customer support, the Yegertek team is constantly trying to provide you with the best of customer support and experience and our Customer Support team will connect with you to resolve your issue. MA Marta A. Brand Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Engage 365 Review" March 17, 2022 3.0 Pros I mostly use Engage for loyalty management, referrals and promotions, and Engage365 offers a quite wide selection of features and criteria that can help personalizing loyalty and promotional initiatives, based on the business' needs. Cons The interface is not the most user-friendly and the way promotions are set allows for oversights that might end up being costly. Review Source CR Carlotta R. Business Analyst Information Technology and Services Used the software for: 6-12 months ### "Good and reliable" March 17, 2022 4.0 Pros It's very customable, you can add all sort of features to meet your needs Cons Sometimes it's not the best user friendly experience, it's better to have someone who's already familiar with it who can help you Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.