---
title: "splose Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about splose Software - reviews, pricing plans, popular comparisons to other Massage Therapy products and more."
source_url: "https://www.capterra.com/p/240945/Splose/"
page_type: "product"
language: "en"
---

# 

 splose Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

splose

## What is splose?

When it comes to practice management, splose can handle it all and then some. Harnessing the power of automation and AI, splose offers unparalleled support for healthcare professionals writing and summarising progress notes, taking notes during sessions with smart voice-to-text, staying on top of emails, and more. Managing waitlists and scheduling has never been simpler, with intuitive tools designed to seamlessly onboard new patients, sort waitlists, and support scheduling for different appointment types, practitioners and locations at any scale. Experience smoother invoicing and billing, and use all of your favourite productivity tools with splose, through advanced integrations. Empower your business and practitioners to grow with deeper insights and reporting tools, designed to offer a clearer picture aspect of your practice – from practitioner reports, to invoicing and finance and beyond. With splose, practice management has never been easier.

## What is splose used for?

[Massage Therapy](https://www.capterra.com/massage-therapy-software/)[Speech Therapy](https://www.capterra.com/speech-therapy-software/)[Patient Case Management](https://www.capterra.com/patient-case-management-software/)

Top alternative

Featured

Overall rating

Based on 33 user reviews

Reviews sentiment

Positive

91%

Neutral

0%

Negative

9%

Starting price

A$30

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for splose?[Manage this product listing](https://www.g2.com/products/splose/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### splose

4.5 (33)

VS.

[4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting Price

A$30

Per User, Per Month

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (33)

Ease Of Use

4.5 (708)

Value For Money

4.5 (33)

Value For Money

4.2 (578)

Customer Service

4.4 (32)

Customer Service

4.3 (644)

## splose alternatives

Highest Rated

[4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (209)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)

[4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/195467/Care-Patron/)

## FAQs about splose

Overview

### Which roles and teams benefit most from splose?

splose is most used by allied health practitioners, therapy clinic owners, and directors who need to manage appointments, clinical notes, and client communication in one system. Speech pathologists, occupational therapists, counsellors, and massage therapists rely on it for daily practice workflows, while business leaders use it for billing, administration, and operational oversight.

Answer based on 33 reviews

Overview

### What company size and industries is splose built for?

splose is built for small healthcare practices, with 100% of reviewers from small businesses and 64% in Health, Wellness and Fitness. It serves physiotherapists, occupational therapists, speech language therapists, psychologists, podiatrists, exercise physiologists, dieticians, chiropractors, and massage therapists, with additional reviewer representation in Hospital & Health Care at 15% and Mental Health Care at 12%.

Answer based on 33 reviews

Features and Usability

### What are the key features of splose?

splose offers appointment scheduling, calendar sync, automated scheduling, and wait list management for booking workflows. It also includes EMR/EHR, patient records management, SOAP notes, and document templates, plus billing and invoicing, claims management, payment processing, SMS reminders, telemedicine, and role-based permissions.

Integrations

### Which third-party tools and platforms does splose integrate with?

splose integrates with Xero, Google Calendar, Stripe, Zoom Workplace, and Tyro. Reviewer mentions highlight two-way Xero syncing for invoices and reconciliations, Google Calendar appointment syncing, Stripe for client payments, and Zoom Workplace for session links. The official catalog also lists Tyro for payment processing.

Answer based on 17 reviews

Getting Started and Support

### What training and onboarding options does splose offer?

splose provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced demonstrations of key features and setup steps.

Getting Started and Support

### What customer support options does splose offer?

splose provides FAQ/Forum, a Knowledge Base, and Chat for customer support. Users often describe the support team as responsive, proactive, and helpful, especially during setup and data migration, though some report slow fixes and frustration when issues require manual work or feel dismissed.

Answer based on 8 reviews

Ease of use

### Is splose easy to use for allied health practices?

splose feels easy to use for many allied health and NDIS practices, with an interface that supports bookings, notes, invoicing, and integrations. Solo practitioners and small business teams often find daily tasks intuitive after setup, though some users describe forms, navigation, and migration from older systems as harder than expected.

Answer based on 12 reviews

## Features

AI summary

Based on 1,624 Massage Therapy reviews

Capterra reviewers point to these as the top priorities when choosing massage therapy software:

-   **Scheduling** (**72%** of reviewers rated this feature as critical)
-   **Appointment Management** (**68%**)
-   **Appointment Scheduling** (**75%**)

splose supports all three features that buyers rate most highly: **Scheduling**, **Appointment Management**, and **Appointment Scheduling**. Together, these capabilities help massage therapy businesses coordinate calendars, manage client bookings with fewer gaps or conflicts, and keep daily operations organized, allowing teams to deliver a more consistent client experience and make better use of available appointment time.

Scheduling

4.8 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Appointment Management

4.9 (17)

47.06% of 17 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Online Booking

4.6 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Booking Management

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Calendar Management

4.8 (10)

40.00% of 10 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Appointment Scheduling

4.9 (12)

50.00% of 12 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

splose 131 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Indicator: Indication whether a resource is available or protected from allocation
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs
- Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
- Case Notes: Access and track notes regarding case activities and updates within case files
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Chat/Messaging: Communicate using direct chat or messages within the system
- Claims Management: Process of submitting and following up on claims with insurance companies
- Class Scheduling: Schedule in-person or online classes
- Client Management: Manage contact details and communication with clients
- Clinical Assessment Tool: Tools to aid in the collection of information to determine a person's problems and symptoms.
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities
- Credit Card Processing: Accept and process credit card transactions
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Debit/Credit Card Processing: Accept and process credit/debit card transactions
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- EMR/EHR: Create and securely store digital patient records
- Event Scheduling: Plan an event's time and location
- For Chiropractors: Serves chiropractic practices
- For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation
- For Nursing Homes: Specifically for nursing homes
- For Occupational Therapists: Designed for the use of occupational therapists
- For Physical Therapy: Designed specifically for physical therapy practices
- For Speech Therapists: Designed for the use of speech therapists
- Forms Management: Store, manage and track all forms in a centralized location
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Healthcare Compliance: Compliant with healthcare rules and regulations around the world
- Historical Reporting: Information, data and reports that are being tracked over time
- Home Health Care Management: Manage the care, assistance, or services that take place in patient's home
- In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee
- Incident Management: Manage and track all disruptions and incidents
- Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc.
- Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Live Chat: Ability to chat online in real time
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Medical Billing: Manage billing and payments for a healthcare provider
- Medical History Records: Records of patients' medical history
- Medication History: Access to patient medication history data
- Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems
- Multi-Location: Manage and support multiple locations
- Multi-Physician: Supports practices with multiple healthcare professionals
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- No-Show Tracking: Track and monitor patient no-show rates
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Forms: Create new forms and/or use ready-made online form templates
- Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more
- Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health.
- Patient Intake: Patients can register for appointments in advance online
- Patient Management: Managing and tracking patient health, progress, communication, and treatment plans
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Payment Processing: Accept, record, and reconcile financial transactions
- Physician Management: Track and organize physician schedules and pertinent information
- Physician Scheduling: Manage physician availability and schedules
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Progress Notes: Customizable notes that help healthcare professionals document and track patient progress
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Records Management: Ability to record, store, update, and retrieve information
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Referral Tracking: Log and store the source of contacts/leads
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Rescheduling: Manage the rescheduling of appointments
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- SMS Messaging: Send messages via SMS
- SMS Reminders: Reminders sent via SMS/text message
- SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)
- Spend Management: Track the amount of money spent on a certain product or with a certain supplier
- Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll
- Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly
- Telemedicine: Meet with patients remotely
- Teletherapy: Provide online therapy to patients/clients through secure video sessions
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Therapy Notes: Tools to help therapists document, record, and recall patient encounters
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time Tracking by Client: Track time worked per client
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system
- Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Wait List Management: Record, update and manage waiting lists
- Website Integration: Seamlessly integrates with 3rd party websites
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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We can help you find the software with the features you need.

Features

4.4 (33)

4.4

Based on 33 reviews

## Pricing

Value for money

4.5 (33)

Free Trial

splose

A$30.00

Per User,Per Month

splose AI

A$30.00

Per User,Per Month

Value for money

4.5 (33)

4.5

Based on 33 reviews

## Integrations

[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Tyro](https://www.capterra.com/p/276854/Tyro-Payments/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (32)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (32)

4.4

Based on 32 reviews

## User reviews

Overall rating

4.5

Based on 33 reviews

Filter by rating

5(25)

4(5)

3(0)

2(2)

1(1)

Mentioned topic

Sorted by most recent

BO

Bonnie O.

Occupational Therapist

Health, Wellness and Fitness

### "Love it <3"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2026

Ever since my first trial of Splose i have found it really easy to use. I can easily find an answer to questions and if not the support that is offered is always timely and super helpful. Splose works really well for all my small practice/business related needs and i love that if i submit an ideas or update request that this is acted on!

Pros

Super functional and also aesthetically pleasing!! As someone that sucks with IT stuff i love how easy it is to request support, and how quickly its given! Value for money is awesome too.

Cons

When clicking on participants/clients, i would prefer if they automatically opened in a new window. It can also be difficult to track funding within periods if changes have been made to funding after cases have been created.

Alternatives considered

[Lumary Care Management](https://www.capterra.com/p/215880/LUMARY-CARE-MANAGEMENT/)

[Cliniko](https://www.capterra.com/p/180878/Cliniko/)

Reasons for choosing splose

Cost and suitability and the fact i find it really aesthetically pleasing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Jowenda Kate J.

Accounts and Billing Officer

Health, Wellness and Fitness

### "Great Tool for Accounts and Billing Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2026

I absolutely love splose! I’ve been using it for over a year now, personally in my role as an accounts and billing officer. It makes managing our accounts, billing, and day-to-day tasks so much more convenient and organised. The helpline is also active, responsive, and always helpful whenever I need assistance. Overall, it’s been a great experience, and I’d definitely recommend splose to other businesses and accounting professionals.

Pros

The convenience and ease of managing accounts and billing in one place. It saves me time, keeps everything organised, and makes my day-to-day work much more efficient. I also really appreciate how responsive and helpful the support team is whenever I need assistance.

Cons

The only downside is that there are still a few features and processes that could be improved or made more customisable. However, overall, my experience with Splose has been very positive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KB

Karen B.

PACFA Registered Clinical Counsellor

Mental Health Care

### "A helpful tool for my business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 27, 2026

I'm happy with my choice to move to Splose and have seen significant improvements over the years. Aside from the scheduling limitations above, I find Splose easy to use and a time-saving, efficient asset for my counselling, coaching and supervision business.

Pros

Timezone support for international clients, signable forms, waitlist feature, embeddable waitlist and referral forms, automated emails for different services, QuickBooks integration, and a very responsive help desk (both human & AI).

Cons

The online booking form's time-slot settings apply globally. You can't restrict a service type to specific times of day within one form. You can work around this with separate forms per service/location, but not with a single master form.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Dual sync Xero integration, although I'm now using the more affordable QuickBooks system, which also integrates. Also, it's an Australian startup.

Alternatives considered

[Halaxy](https://www.capterra.com/p/10039995/Halaxy/)

Reasons for choosing splose

While Halaxy is "free", I have found it to be cumbersome and confusing in comparison to Splose.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BM

Bree M.

Occupational Therapist

Health, Wellness and Fitness

### "Amazing Client Management Software for NDIS Businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 27, 2026

Pros

I really like the value for money that Splose offers. The customer service is amazing—always responsive, helpful, and quick to resolve any issues. It also works really well with NDIS requirements, which makes managing clients and day-to-day administration much easier.

Cons

Some of the branding and customisation options could be improved. In particular, there are some challenges when choosing colours and styling for forms, which can make it difficult to fully align them with our branding.

Switched from

[Halaxy](https://www.capterra.com/p/10039995/Halaxy/)

It was clunky and not as NDIS compatible as splose.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OD

Oliver D.

Director

Apparel & Fashion

### "Disappointing "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 19, 2026

Super far far far below average really did not like it do better for basic tech products like a form filler

Pros

As the end user the Layout was nice and everything is where it should be I suppose. It’s a somewhat usable product”

Cons

As the ends user actually filling out a form using this product I must say in 2026 having a product like a form filler that you can use some parts like text boxes on a phone but dropdowns and check boxes and the “SAVE NOW” button not working is actually crazy. Like almost every person on this earth has a mobile phone so why would u not make the software mobile friendly?!?!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CG

Chelsea G.

Marketing

Health, Wellness and Fitness

### "Good Platform for NDIS "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 17, 2025

Splose is a good option for businesses who use NDIS, it has lots of integrations with other software which make it easy to use.

Pros

User friendly, invoicing and notes are easy to use, strong NDIS support. Forms are easy to customise.

Cons

Splose is still releasing updates, so pain points are still popping up, and slowly being resolved. Reporting isn’t as advanced as previous platforms and costs can jump.

Switched from

[Cliniko](https://www.capterra.com/p/180878/Cliniko/)

Requiring some additional features offered in Splose.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Aleksandar M.

Director

Medical Practice

### "Splose reaching AI and integration heights however most basic features have a lot of errors and flaws and issue witwith employee data management"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

September 2, 2025

It’s quite good overall, but it’s becoming increasingly difficult to get in touch with staff. They’re not responding to resolve simple form issues, such as field widths and data display within fields. I first raised this very basic error back in mid-2024, and it still hasn’t been fixed. If Splose is a skyscraper, they may be reaching new heights with integrations and AI, but unfortunately the basic foundations are full of holes, like Swiss cheese. These unaddressed gaps can seriously limit users in achieving the data flow and functionality we’d like to develop. In addition, it’s not possible to store or receive alerts about basic staff data, meaning users need another software solution just to manage essentials like credentials and document expiry dates. It’s also becoming too expensive for software that isn’t running 100% flawlessly.

Pros

It is user friendly and very advanced software most likely top 5 in Australia. Great AI and integration features with great user interface

Cons

Forms are a complete mess, yet they are one of the most important aspects of this software. Registered providers need to create complex forms to meet audit compliance, and while it’s great that Splose allows for this, there are several major issues that still haven’t been resolved after more than a year: Field width limitations – Some fields have restricted widths, and if text exceeds the limit, the rest of the sentence can’t be seen. This makes the fields unusable. No ability to create reusable sets – For example, if I want to create a Risk Assessment set consisting of 20 questions, I should be able to add the set and have all questions automatically populate. Currently, this isn’t possible. Inability to edit existing data sets – Some existing sets are inconsistent or missing important information. For example, there are differences in areas such as emergency contact and guardian details, DVA information is not complete, or NDIS Support Coordinator and Plan Manager Details are not well documented. Embeddable form layout – A simplified step-through layout would be far better than the current “infinite A-frame” integration form, which displays differently on various devices. A step-through design would also make it much easier for clients with disabilities to use and complete. Also ability do create sets and modify data and order of custom fields in the library so is easier to locate fields. Same for dashboard Beyond forms, there are also significant gaps in practice management features: Staff data management – There is no dedicated place to record staff qualifications and certifications. Both workers and administrators need alerts for critical dates, such as when Blue or Yellow Cards are due, when car registration or insurance is expiring, or when a first aid certificate needs renewal. This functionality is a must-have. Worker app – Many practices have staff out on the road conducting home visits. A mobile app with the ability to track kilometres, sign in/out, or use geofencing is essential.

Alternatives considered

[Nookal](https://www.capterra.com/p/190479/Nookal/)

Reasons for choosing splose

Forms and then discovered that forms don't work well and they cant be deployed to colect employee data :(

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BG

Benjamin G.

Director

Health, Wellness and Fitness

### "Excellent software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 26, 2025

We’ve been using Splose to manage our allied health practice and it has made a world of difference. The platform is incredibly intuitive, easy to use, and saves us hours of admin every week. From client bookings and invoicing through to NDIS and aged care compliance, everything is streamlined in one place.

Pros

User experience and ease of use. It makes scheduling a breeze four our allied health business. I like the SMS function too.

Cons

Learning a new software was difficult at first, but then things became easier. SMS can be a little expensive.

Switched from

[Cliniko](https://www.capterra.com/p/180878/Cliniko/)

We didn't like the customer interface anymore.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TS

Tom S.

Speech and Behaviour Therapist

Hospital & Health Care

### "Splose, shiny on the outside, but not as good as it seems"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

August 21, 2025

Overall I'm sticking with Splose because I'm in too deep for now, but as soon as I have the energy I think I'll move away due the poor customer service and hidden costs.

Pros

Splose as system works really well and covers most bases you need as a therapist, including easy client profile setups, and a good calendaar, and on the surface, good integrations

Cons

Splose has a number of flaws. 1: in-app purchase structure - Splose loves to add extra costs here and there so their pricing is not really transparent at the outset. 2. Integration flaws. Everything works fine until it doesn't, then Splose support says fix it manually and do it yourself, and doesn't offer any compensation for your time, or appology for the strucutral errors (i.e. me spending an hour talking to splose an re-reconciling invoices that haven't synced properly between Xero and Splose). 3. Lack of therapist centred feature expansion and willingness for feedback. Despite often spamming me with emails about wanting feedback, Splose employees are always really unwilling and dismissive to take any on. I would love to see features such as auto-including notes on files, and then being able to auto record time for notes such taht you're not having to add individual notes into your calendar ad nauseum.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Dan M.

Director

Hospital & Health Care

### "Good choice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 23, 2024

Pros

Solid practice management software for NDIS providers.

Cons

No ability to drag and drop gmails into participant files/progress notes to demonstrate billable work.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/240945/Splose/reviews/)

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