# splose Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is splose the right Massage Therapy solution for you? Explore 28 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/240945/Splose/reviews --- splose 4.6 (28) [View alternatives](https://www.capterra.com/p/240945/Splose/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of splose Ease of use 4.7 Customer Service 4.4 ## Pros and Cons in Reviews TS Tom S Speech and Behaviour TherapistHospital & Health Care, Self-employedUsed the software for: 1-2 years. “Splose as system works really well and covers most bases you need as a therapist, including easy client profile setups, and a good calendaar, and on the surface, good integrations“ August 21, 2025 AM Aleksandar M DirectorMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “Registered providers need to create complex forms to meet audit compliance, and while it’s great that Splose allows for this, there are several major issues that still haven’t been resolved after more than a year:“ September 2, 2025 CG Chelsea G MarketingHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 6-12 months. “User friendly, invoicing and notes are easy to use, strong NDIS support.“ November 17, 2025 AM Aleksandar M DirectorMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “I first raised this very basic error back in mid-2024, and it still hasn’t been fixed. If Splose is a skyscraper, they may be reaching new heights with integrations and AI, but unfortunately the basic foundations are full of holes, like Swiss cheese.“ September 2, 2025 AM Aleksandar M DirectorMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “Great AI and integration features with great user interface“ September 2, 2025 TS Tom S Speech and Behaviour TherapistHospital & Health Care, Self-employedUsed the software for: 1-2 years. “Splose loves to add extra costs here and there so their pricing is not really transparent at the outset.“ August 21, 2025 BG Benjamin G DirectorHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 6-12 months. “The platform is incredibly intuitive, easy to use, and saves us hours of admin every week.“ August 26, 2025 TS Tom S Speech and Behaviour TherapistHospital & Health Care, Self-employedUsed the software for: 1-2 years. “Integration flaws.“ August 21, 2025 ## Showing most helpful reviews Showing 1-25 of 28 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jeanne G. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Splose is great!" November 7, 2022 5.0 We all love it! Pros Splose is a brilliant, easy to use package. The support provided is exceptional as they are very responsive and make any reasonable changes that we request which is very different to other software we have used! Cons Not much as any improvements we have suggested have been added to the software. Review Source BG Benjamin G. Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent software" August 26, 2025 5.0 We’ve been using Splose to manage our allied health practice and it has made a world of difference. The platform is incredibly intuitive, easy to use, and saves us hours of admin every week. From client bookings and invoicing through to NDIS and aged care compliance, everything is streamlined in one place. Pros User experience and ease of use. It makes scheduling a breeze four our allied health business. I like the SMS function too. Cons Learning a new software was difficult at first, but then things became easier. SMS can be a little expensive. Switched from [Cliniko](https://www.capterra.com/p/180878/Cliniko/) We didn't like the customer interface anymore. Review Source AM Aleksandar M. Director Medical Practice Used the software for: 1-2 years ### "Splose reaching AI and integration heights however most basic features have a lot of errors and flaws and issue witwith employee data management" September 2, 2025 2.0 It’s quite good overall, but it’s becoming increasingly difficult to get in touch with staff. They’re not responding to resolve simple form issues, such as field widths and data display within fields. I first raised this very basic error back in mid-2024, and it still hasn’t been fixed. If Splose is a skyscraper, they may be reaching new heights with integrations and AI, but unfortunately the basic foundations are full of holes, like Swiss cheese. These unaddressed gaps can seriously limit users in achieving the data flow and functionality we’d like to develop. In addition, it’s not possible to store or receive alerts about basic staff data, meaning users need another software solution just to manage essentials like credentials and document expiry dates. It’s also becoming too expensive for software that isn’t running 100% flawlessly. Pros It is user friendly and very advanced software most likely top 5 in Australia. Great AI and integration features with great user interface Cons Forms are a complete mess, yet they are one of the most important aspects of this software. Registered providers need to create complex forms to meet audit compliance, and while it’s great that Splose allows for this, there are several major issues that still haven’t been resolved after more than a year: Field width limitations – Some fields have restricted widths, and if text exceeds the limit, the rest of the sentence can’t be seen. This makes the fields unusable. No ability to create reusable sets – For example, if I want to create a Risk Assessment set consisting of 20 questions, I should be able to add the set and have all questions automatically populate. Currently, this isn’t possible. Inability to edit existing data sets – Some existing sets are inconsistent or missing important information. For example, there are differences in areas such as emergency contact and guardian details, DVA information is not complete, or NDIS Support Coordinator and Plan Manager Details are not well documented. Embeddable form layout – A simplified step-through layout would be far better than the current “infinite A-frame” integration form, which displays differently on various devices. A step-through design would also make it much easier for clients with disabilities to use and complete. Also ability do create sets and modify data and order of custom fields in the library so is easier to locate fields. Same for dashboard Beyond forms, there are also significant gaps in practice management features: Staff data management – There is no dedicated place to record staff qualifications and certifications. Both workers and administrators need alerts for critical dates, such as when Blue or Yellow Cards are due, when car registration or insurance is expiring, or when a first aid certificate needs renewal. This functionality is a must-have. Worker app – Many practices have staff out on the road conducting home visits. A mobile app with the ability to track kilometres, sign in/out, or use geofencing is essential. Alternatives considered [Nookal](https://www.capterra.com/p/190479/Nookal/) Reason for choosing splose Forms and then discovered that forms don't work well and they cant be deployed to colect employee data :( Review Source CG Chelsea G. Marketing Health, Wellness and Fitness Used the software for: 6-12 months ### "Good Platform for NDIS " November 17, 2025 4.0 Splose is a good option for businesses who use NDIS, it has lots of integrations with other software which make it easy to use. Pros User friendly, invoicing and notes are easy to use, strong NDIS support. Forms are easy to customise. Cons Splose is still releasing updates, so pain points are still popping up, and slowly being resolved. Reporting isn’t as advanced as previous platforms and costs can jump. Switched from [Cliniko](https://www.capterra.com/p/180878/Cliniko/) Requiring some additional features offered in Splose. Review Source CH Cody H. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Combined Clinics Australia + Splose" June 8, 2022 5.0 Splose has far exceeded any practice management software that I have ever used. I have been with them since the very beginning and I feel like the have the customer's needs at the forefront of everything they do. Splose has been able to adapt and grow along the growth of my business and I couldn't be happier. Pros Splose contains everything I need to run my healthcare business: online booking, reminders, invoicing, SOAP note and other patient file data, scheduling, online forms, plan management, business analytics. And the support is the best I have ever experienced. Cons The only thing I wish is that it was around when I first started my clinic many years ago. It would have saved a lot of headaches dealing with other software companies. Switched from [Cliniko](https://www.capterra.com/p/180878/Cliniko/) Cliniko reached a certain point and no new features were being release and improved. I reached out to them with some ideas on how it could help my business function better and it fell on deaf ears. Review Source MS Mark S. Myotherapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Finally software that fits my needs" June 22, 2022 5.0 I have been using Splose for about 2 years now and there have been so many updates (especially considering the pandemic). The team are really open to ideas and requests and are continually improving the product. Pros Not only is the software easy to use, but the team are so quick to make additions or fixes to things to suits what my business needs. That's sooo rare in this space. Cons Would love more widgets on the dashboard Alternatives considered [Cliniko](https://www.capterra.com/p/180878/Cliniko/) Reason for choosing splose Price point, features and usability. Switched from [Timely](https://www.capterra.com/p/142756/Timely/) Timely increased their prices while reducing the features and it became untenable to use. They decided to make their software for "salons" without any communication with their long time users. Luckily, I stumbled upon Splose which has a better online booking system, more features and features that are useful to my Myotherapy clinic Review Source RD Ramona D. Owner and Remedial Massage Therapist Alternative Medicine Used the software for: Less than 6 months ### "Everything I need in one place" June 8, 2022 5.0 Using Splose makes my data management and workflow so much easier than before. I plan to grow my business to include more staff and I’m confident I can take it forward with Splose - it can grow to accommodate my needs. The team are very responsive to questions and quick and clear with explanations. Great customer service! Pros I love that client info is linked across appointments, online bookings, invoicing, progress notes, health history, you name it. Previously I had to use different systems alongside each other but this is fully integrated. Love it! Cons There are some repetitive actions during set up of services and practitioners however this is understandable during setup. It would have been good to know about these requirements while initiating set up rather than finding out through trial/error. Alternatives considered [Cliniko](https://www.capterra.com/p/180878/Cliniko/) Reason for choosing splose Ease of use. User interface. Integrations. Local business in South Australia. Built for Massage Therapists and Allied Health so likely to maintain according to industry standards and changes. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Square was adding extra fees for multiple locations. It didn’t satisfy my record keeping and invoicing needs and wouldn’t grow with my business. Review Source LP Loren P. Remedial Massage Therapit Health, Wellness and Fitness Used the software for: 1-2 years ### "Highly Recommend " June 21, 2022 5.0 Pros As busy sole trader Splose integrated smoothly from the previous system, being easy to navigate it has helped me to manage my business quickly and easily. I love that is is reliable and gives the ability to access my calendar and notes anywhere, anytime I can make changes easily and quickly, it's also great for recording client notes. Cons Hard to think of an issue I would worry about and if I have had any the tech support has been brilliant. Alternatives considered [Timely](https://www.capterra.com/p/142756/Timely/) Switched from [Gensolve Practice Manager](https://www.capterra.com/p/194519/Gensolve-Practice-Manager/) Cost and being able to access from my phone and from a mac. Review Source RK Richard K. Remedial Massage Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Great Platform to Use" June 16, 2022 5.0 Pros Everything has been reasonably easy. Lots of settings available for things like multiple locations and practitioners, appointments and scheduling are a breeze, SOAP notes are fully customisable. Cons The amount of settings makes initial set up a little complicated when setting up locations, practitioners, services etc. no more than any other platform and easier than many. Alternatives considered [Zanda](https://www.capterra.com/p/180530/Power-Diary/)[Cliniko](https://www.capterra.com/p/180878/Cliniko/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Switched from [Cliniko](https://www.capterra.com/p/180878/Cliniko/) Cost and switching to an Australian owned company. Review Source TS Tom S. Speech and Behaviour Therapist Hospital & Health Care Used the software for: 1-2 years ### "Splose, shiny on the outside, but not as good as it seems" August 21, 2025 2.0 Overall I'm sticking with Splose because I'm in too deep for now, but as soon as I have the energy I think I'll move away due the poor customer service and hidden costs. Pros Splose as system works really well and covers most bases you need as a therapist, including easy client profile setups, and a good calendaar, and on the surface, good integrations Cons Splose has a number of flaws. 1: in-app purchase structure - Splose loves to add extra costs here and there so their pricing is not really transparent at the outset. 2. Integration flaws. Everything works fine until it doesn't, then Splose support says fix it manually and do it yourself, and doesn't offer any compensation for your time, or appology for the strucutral errors (i.e. me spending an hour talking to splose an re-reconciling invoices that haven't synced properly between Xero and Splose). 3. Lack of therapist centred feature expansion and willingness for feedback. Despite often spamming me with emails about wanting feedback, Splose employees are always really unwilling and dismissive to take any on. I would love to see features such as auto-including notes on files, and then being able to auto record time for notes such taht you're not having to add individual notes into your calendar ad nauseum. Review Source CJ Chantal J. Trauma Therapist and Counsellor Mental Health Care Used the software for: Less than 6 months ### "Splose is a great client management system at an affordable price" July 14, 2022 4.0 The transition from my previous software was a bit oblique in the comms around what I could do and how it would work. It ended up being very difficult to happen on some fronts which meant I lost some information and had to spend a lot of time working out how to transfer all the patient notes. Trying to get clear responses or any at all didn't happen a lot of the time, so I felt a little alone in that process. My sense was that they were a bit understaffed or overworked, but it would have been helpful to understand why I was not getting better responsiveness. Made me nervous that perhaps what I was buying into was not as good as what was claimed. However, now that I am here I am MUCH happier with the software: its ease of use, the set up and formatting all suit me much better. The yearly price of $264 is a big improvement on my previous client portal and makes more sense for what I am receiving and my use. It is also more affordable for a sole practitioner like myself. Pros I find there is mostly an intuitive, easy to use nature to this program. The colour coding and graphics make it feel friendly and professional. It feels made (mostly) for my kind of work so I don't feel I am constantly navigating clunky software or software more suited to a different profession. It has a lot of features but is straightforward and so I don't feel like I am paying for a lot I don't use or trying to make it work for me. The integration with zoom has been great. I also really like that I can track invoices and payments and use the reports function for my taxes and tracking how my business is going financially. And I like how it looks. And when you spend a lot of time a day using software that actually matters. Cons I have found invoicing for products a little messy to make it work well on the invoice itself and hard to set up. Integrating with my google calendar has been a little tricky because it downloads client addresses onto my google calendar which doesn't feel good for patient privacy. I would like a feature that allowed me to make non-client appointments in the calendar. At the moment I add a "busy" time and then add a note for what that is, but on my google calendar that only transfers as "not available block". Reason for choosing splose Cost, simplicity, ease of use. Review Source JK Jackie K. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Splose is perfect for allied health practitioners." June 16, 2022 5.0 I joined Splose very early, and so have seen many changes. The overall experience has been excellent. Excellent support and customer assistance, timely notifications as a user, reasonable costs. It seems to capture the market well. It has an excellent booking and calendar system, but so much more than that, with soap notes, reminders, customisable forms, integration with other apps and so much more. Perfect for the allied health market. Pros It had everything I needed. Customer management, bookings, reminder emails and SMS, and most importantly, clinical notes and record keeping. Cons My least liked feature is that the back end is still a little clunky, but I know that they're working on that and it will improve with a little more time. Reason for choosing splose Splose had everything I wanted for a reasonable cost. No other booking system or CRM could meet all my needs. Review Source JL Jordan L. Remedial Massage Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Fantastic Health Practitioner Software" June 8, 2022 5.0 Great product and customer service - the Splose administrators are always willing to help when you send them a message and are responsive to feedback Pros Splose runs very smoothly with ease of access and takes care of all your needs as a practitioner - it’s like your own personal receptionist! Fully customisable bookings, text reminder messages for your clients, billing, clinical notes and can be integrated with other softwares such as Xero Cons Once a clinical note has been entered it seems there is no way of modifying it or entering any additional information. Review Source CB Clifton B. Counsellor Mental Health Care Used the software for: 1-2 years ### "Splose - highly recommended" July 25, 2022 5.0 Fantastic experience. Customer service are responsive and open to the needs of their own clients. I love knowing my client information is safe and secure. As a small business owner, Splose allows me to keep confidential information, schedule appointments, manage invoicing and payments and much much more all in one place. Pros Intuitive software that is regularly updated with even better, easier to use features. Customisable forms that are easy to develop and send to clients, create letters, and other templates including record keeping. Banking industry level of security with servers located in Australia, to protect confidential records to the utmost ability within Australian privacy regulations. Clean look, sensible layout, I love the dashboard to check in and see where everything is at throughout the day. Cons Nothing. I've used many client management software systems previously, and this is the best I've come across. Reason for choosing splose Neither PowerDiary or Halaxy could not provide me with satisfactory answers regarding the safety and security of client information, in terms of meeting Australian standards! Review Source KG Kyleigh G. Speech Pathologist Hospital & Health Care Used the software for: 1-2 years ### "The best I’ve ever used!" June 8, 2022 5.0 Intuitive, modern, and easy to use! Pros Everything had worked seamlessly for me and I appreciate the ease in which my clients can fill in documents and provide theirs just using their phones. Paperwork is no one’s friend and Splose minimises paper work as well as actual paper! I don’t handle any paper reports anymore. Cons Scheduling - sometimes I’ll pick the wrong option from the drop down and I can’t undo the action (say if I’ve scheduled a client in for 12 sessions, it will email them the paperwork 12 times if I’ve picked the wrong option). Review Source KL Kim L. Speech Pathologist Health, Wellness and Fitness Used the software for: 6-12 months ### "A great Allied Health Client Management Software solution" June 8, 2022 5.0 I've been very pleased with my decision to switch to splose. The team is incredibly responsive and the actual product suits my needs better than any other I have tried (which is several) Pros It's intuitive to use, able to be very personalised and the customer support is exceptional Cons The billing structure is simple and upfront which is great, but doesn't have adjustments for types of employees (e.g. ones that do 80 appointments per month vs 1 appointment per month). I'd also love to see a waitlist function - but i believe this is coming. Review Source RM Rebekah M. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "A software that is growing with my practice" June 9, 2022 4.0 Pros I love the cases function - can set it up to manage cases, this was what first attracted me to the software. The Splose team are responsive to requests and continue to develop the product in response to feedback. I like the custom notes I can make and the body charts are excellent as well. Two-way Xero integration. Integrates with various apps including Lantern Pay, Stripe and Mail chimp. Cons Sometimes the features I like aren't quite there but are in other software simply because it is a younger software. However they are continuing to develop in response to feedback and are a responsive team which I really like. Review Source NC Nick C. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "User friendly allied Health software" June 7, 2022 5.0 migration of data from old system when easy and smooth, customer support is excellent and very customer focused. Overall we have had a great experience with Splose compared to previous software. Pros integrates well with Xero and other software programs, great reporting and very user friendly. Cons multi clinic groups still needs some development to integrate all programs. Reason for choosing splose cost, functions and support provided especially with data migration Review Source AJ Allira J. Director and Speech Pathologist Health, Wellness and Fitness Used the software for: 6-12 months ### "SPLOSE is well worth the cost" June 23, 2022 5.0 I really like that it integrates seamlessly with other software such as xero, medipass and zoom. Pros I really like how simple and easy to use this software is. I can train staff in less than an hour. Everything about it makes running a business much easier and it makes more time for me to see more clients. Cons SPLOSE is constantly evolving and improving. So it is not really a con. Anything that we recommend, we find our feedback is taken onboard by the development team. Alternatives considered [Cliniko](https://www.capterra.com/p/180878/Cliniko/) Reason for choosing splose cost, functionality and ease of use. Review Source SJ Sally J. Business Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "A wonderful Australian product and service based business" June 20, 2022 5.0 The service has been exceptional. When I have recommended Splose to friends, most of them have also signed on - it's a no brainer, this is an exceptional product! Pros I love that this is a local product, I feel good about supporting my peers Cons I don't like that the software doesn't integrate with my apple calendar, I have to double handle my diaries - hopefully soon they will integrate allowing more ease in my scheduling! Alternatives considered [Zanda](https://www.capterra.com/p/180530/Power-Diary/)[Timely](https://www.capterra.com/p/142756/Timely/)[Fresha](https://www.capterra.com/p/142138/Shedul-com/) Reason for choosing splose Local products and local service Switched from [Timely](https://www.capterra.com/p/142756/Timely/) 2020 Review Source DM Dan M. Director Hospital & Health Care Used the software for: 1-2 years ### "Good choice" February 23, 2024 5.0 Pros Solid practice management software for NDIS providers. Cons No ability to drag and drop gmails into participant files/progress notes to demonstrate billable work. Review Source TR Tess R. Private Practitioner Mental Health Care Used the software for: 1-2 years ### "Would never go back to how I use to run my practice!!" June 7, 2022 5.0 Brilliant! Pros I can rest easy - everything I need to run my busy practice in one place and at my fingertips. It’s Aussie health friendly, as are the support team. Cons There are always glitches as digital worlds grow and refine - they are minor inconveniences in the aim of getting better services. Reason for choosing splose Aussie Onboarding sssistance Introductory Time to explore n be sure Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) More comprehensive practice program - Aussie Review Source AC Adam C. CFO Hospital & Health Care Used the software for: 1-2 years ### "Best in class. A must for all NDIS providers " October 9, 2022 5.0 Found the customer support team to be really proactive and feature releases have been amazing. Pros Saves so much time for therapists and admin team. Cons None. We found splose to cover all bases Switched from [Cliniko](https://www.capterra.com/p/180878/Cliniko/) Functionality for an NDIS specific requirements Review Source AM Ashleigh M. Speech pathologist Hospital & Health Care Used the software for: 1-2 years ### "Splose" June 8, 2022 5.0 Great to use for a sole trader in the health field. Used to be very responsive to messages and quick to help, now less responsive Pros Easy to use, easy to set up, use daily and nil major issues Cons Would be good to be able to easily create service agreements, a bit difficult to edit layout of invoices, can be difficult to set up forms initially, would be good t be able to delete multiple files at once Review Source MG Michelle G. Health Practitioner Health, Wellness and Fitness Used the software for: 1-2 years ### "As a sole trader in the health industry this product saves me time" June 17, 2022 5.0 My overall experience is very positive Pros I struggle with a lot of technology things but when it came to setting up Splose for my business i was able to do it myself and customize it. The team were very patient and helpful. I love the product and has everything i need for my business Cons Nothing really most of my issues have been user issues hahahah Reason for choosing splose After chatting with \[SENSITIVE CONTENT\] he answered all my questions and made it an easy change over for me Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.