--- title: "Mercer Mettl 360View Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mercer Mettl 360View Software - reviews, pricing plans, popular comparisons to other 360 Degree Feedback products and more." source_url: "https://www.capterra.com/p/240963/Mercer-Mettl-360View/" page_type: "product" language: "en" --- # Mercer Mettl 360View Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Mercer Mettl 360View ## What is Mercer Mettl 360View? Mercer | Mettl 360View is the ultimate solution for organizations seeking seamless and secure 360-degree feedback administration. The world-class cloud-based platform offers unparalleled flexibility, allowing businesses to tailor the feedback process to their unique needs with 100% customization. Mercer | Mettl 360View also simplifies the entire process, enabling hassle-free feedback gathering for all employees. With its robust security measures, organizations can trust that their data remains protected. Mercer | Mettl 360View is a secure, cloud-based platform designed to streamline the process of administering 360-degree feedback for organizations of any size. Its fully customizable features empower businesses to gather comprehensive feedback for all their employees effortlessly. ## What is Mercer Mettl 360View used for? [Talent Management](https://www.capterra.com/talent-management-software/)[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mercer Mettl 360View?[Manage this product listing](https://www.g2.com/products/mercer-mettl-360view/claim_requests/new?auto=true) ## Mercer Mettl 360View Overview Updated September 2026 AI summary Mercer Mettl 360View enables organizations of all sizes to gather and manage multi-source feedback for employee development and performance evaluation. Designed for 360 Degree Feedback and Talent Management, it offers features like customizable surveys, real-time analytics, goal tracking, anonymous feedback, and integration options. Deployment is cloud-based, supporting a range of operating systems and devices for flexible access. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mercer Mettl 360View 4.6 (19) VS. [4.9 (90)](https://www.capterra.com/p/211585/HRider/reviews/) Starting Price Contact vendor Starting Price $1.36 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (19) Ease Of Use 4.6 (5,123) Value For Money 4.6 (18) Value For Money 4.6 (4,519) Customer Service 4.7 (18) Customer Service 4.9 (4,577) ## Mercer Mettl 360View alternatives [4.6 (10,508)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (76)](https://www.capterra.com/p/106417/EchoSpan-360-Degree-Feedback/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (42)](https://www.capterra.com/p/215389/G360-Surveys/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (163)](https://www.capterra.com/p/154170/Employee-Effectiveness/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/240963/Mercer-Mettl-360View/alternatives/) ## FAQs about Mercer Mettl 360View Overview ### Which roles and teams benefit most from Mercer Mettl 360View? Mercer Mettl 360View is most used by HR leaders, learning and development teams, and business managers who need structured feedback for performance reviews, leadership assessment, and employee development. Executives and department heads use it to evaluate managers, identify skill gaps, and support succession planning and people decisions. Answer based on 19 reviews Overview ### What company size and industries is Mercer Mettl 360View built for? Mercer Mettl 360View is built primarily for small businesses, which make up 53% of reviewers, especially in Information Technology and Services at 37%. It also serves enterprises at 32% and midsize businesses at 16%, with additional use in Writing and Editing at 11% and Computer Software at 5%, often for talent management. Answer based on 19 reviews Features and Usability ### What are the key features of Mercer Mettl 360View? Mercer Mettl 360View includes 360 degree feedback, anonymous feedback, self assessment, peer appraisals, and performance review management. It also offers goal setting/tracking, continuous feedback, pulse surveys, customizable forms, customizable reports, workflow management, real-time data, reporting/analytics, and a self service portal for performance and engagement processes. Getting Started and Support ### What training and onboarding options does Mercer Mettl 360View offer? Mercer Mettl 360View provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Mercer Mettl 360View offer? Mercer Mettl 360View provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback on support quality is available, so user experience with response speed, helpfulness, or frustration points cannot be described from the catalog data. ## Features AI summary Based on 1,308 360 Degree Feedback reviews Capterra reviewers point to the following as the top priorities when choosing 360 Degree Feedback software: - **Customizable Questions** (**53%** of reviewers rated this feature as critical) - **Performance Review Management** (**47%**) - **Performance Management** (**44%**) Mercer Mettl 360View supports all three of the features buyers rate highest: **Customizable Questions**, **Performance Review Management**, and **Performance Management**. Together, these capabilities help businesses tailor feedback programs to their evaluation needs, manage review cycles more efficiently, and connect feedback insights to broader performance goals, allowing teams to make more informed development and appraisal decisions. Performance Review Management 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create, fill out, and send performance reviews to individual employees Reporting/Analytics 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Surveys & Feedback 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Anonymous Feedback 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Allow reviewers to provide anonymous feedback to encourage honest conversations Continuous Feedback 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times Customizable Templates 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Mercer Mettl 360View 41 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Assessment Management: Creation, administration, and evaluation of assessments or tests - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Email Reminders: Reminders sent via email - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Succession Planning: Planning, tracking and developing internal talent for future key position filling - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Training Management: Track employee/learner's progression through training programs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (19) 4.5 Based on 19 reviews ## Pricing Value for money 4.6 (18) ### Starting price Free trial available Value for money 4.6 (18) 4.6 Based on 18 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (18) 4.7 Based on 18 reviews ## User reviews Overall rating 4.6 Based on 19 reviews Filter by rating 5(12) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Trupti O. AVP HR Marketing and Advertising ### "Mettle Mettl" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2021 Pros It's user friendly and helps read the analytics to the core. Cons We are happy with the part of the product we are using. Nothing as of now. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VJ Vaishnavi J. General Manager - HR & Admin Industrial Automation ### "Excellent Product Features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2021 I have not used 360 degree feedback so far and will be using it in our PMS cycle this year Pros User Friendly.... Easy to customise.... Quick implementation Cons No comments.... So far I did not find any Cons.... If I find any, will update Reasons for choosing Mercer Mettl 360View No comments Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DT Durgesh T. Civil engineer Construction ### "A good product" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2021 Great Pros It provides better understanding of progress of the team and organization, Cons UI can be improved for time efficient usage Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. UP Uday P. Manager Information Technology and Services ### "Awesome tool for 360 feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2021 Pros Best thing of this tool is that it can be used for l&d, appraisal and leader hiring Cons Interface can be improved. Its little complicated Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Arachana S. Head Design ### "Best Employee Feedback Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2021 Pros The customizable features are very useful with the inbuilt templates Cons UI can be improved however its very simple Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SG Sony G. CEO Computer Software ### "Mercer Mettl" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 6, 2021 We have been using Mercer Mettl for Talent Management and have found it to be very useful both for the technical and psychometric assessment of the candidates. Pros Talent Management - Technical Assessment & Psychometric Assessment Cons Some areas of the product are not so intuitive Reasons for choosing Mercer Mettl 360View The onboarding experience was very smooth and professional. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SO Srinivas O. Director Information Technology and Services ### "One stop shop" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 October 6, 2021 Pros Assessments , reporting, scheduling , security. Cons More coding questions. Need to to have more IDEs and also auto syntax option to be enabled. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DC Divyanshu C. Senior Associate Information Technology and Services ### "Decent software with scope to improve" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 6, 2021 Pros UI is simple and easy to use provides good features for reviews Cons Flexibility in the software to add custom text box etc. could be done Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MS Manas S. Head HR Financial Services ### "Review of 360 View" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 6, 2021 It was a fantastic experience Pros Ease of use, availbility of reports, easy update of progress Cons Nothing as such. All the features were sharp and easy to understand Reasons for choosing Mercer Mettl 360View Not Applicable Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VB vasundhara B. Assistant Manager Human Resources ### "Good Interface" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2021 good experience Pros interface is user friendly easy to understand Cons nothing as such looks good overall did not face issue Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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