# MediaTile Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MediaTile the right Digital Signage solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/240975/MediaTile/reviews --- MediaTile 4.5 (21) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MediaTile Ease of use 4.1 Customer Service 4.8 ## Pros and Cons in Reviews SB Syed B Senior BuyerEnvironmental Services, 10,001+ employeesUsed the software for: 6-12 months. “Easy to use; customizable to regions, even to the site level; MRSS feed friendly; adjustable templates; Customizable data download time which does not affect the sites with lesser bandwidths.“ December 28, 2021 SB Syed B Senior BuyerEnvironmental Services, 10,001+ employeesUsed the software for: 6-12 months. “It was difficult to identify the units once they arrived at the site and were hooked up.“ December 28, 2021 JF JaimeLeigh F Director, Marketing and CommunicationsReal Estate, 501 - 1,000 employeesUsed the software for: 6-12 months. “We found it was very easy to integrate this platform into our existing processes and love how easy it is to add, edit, design, and schedule content.“ January 3, 2022 SM Stephanie M Marketing & Communications ManagerBuilding Materials, 51 - 200 employeesUsed the software for: 1-2 years. “It's easy to use, inexpensive (comparativly), is all wifi based so doesn't require cords ...“ January 10, 2022 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Corey J. Director of Strategic Communications Non-Profit Organization Management Used the software for: 2+ years ### "Brings Our Work To Life" December 28, 2021 4.0 We have renewed our contract multiple times and are very happy with our decisions. Great product that I’d highly recommend. Pros We installed a media tile screen in our front lobby and it allows our staff and visitors to see what is going on with our organization. It was east to install and the pricing was perfect for us as a non-profit Cons We have some issues with the platform shutting off and we only are able to notice this when we see the screen in person - would love an alert Review Source Response from Corum Digital January 4, 2022 Thanks for choosing MediaTile to bring your work to life, Corey! Our software has the capability to review live updates on your screens, remotely from the platform. Our support team will contact you to help you find this function, and to see if there is an issue with your hardware shutting down rather than the software shutting down. Either way, we are happy to help remedy your concern. DM Doug M. General Manager Automotive Used the software for: 2+ years ### "Great software!" December 28, 2021 5.0 It's been great. We have a large array of seven 55" inch Samsung's mounted vertically. The image is impressive. Pros We love the remote control aspect of this software. Our previous system required super-large formats to fit across the screens. MediaTile software simplifies all content. Cons Sometimes it stops working, however it's usually a hardware issue. Reason for choosing MediaTile Ease of use, remote access, and smaller files. Review Source Response from Corum Digital January 4, 2022 Thanks for your review and support, Doug! We're happy to hear that the issues you were experiencing with your previous software were resolved when switching over to MediaTile. Our support team will reach out to you about your hardware to see if there is anything that we can do to help. CC Chris C. CTO Marketing and Advertising Used the software for: 2+ years ### "A solid, but limited media solution" March 12, 2020 3.0 MediaTile is stable and fairly reliable, albeit in a clunky, slow fashion. It has certainly served my company's needs. But I can't say I wouldn't abandon this product for a better-performing application. Pros MediaTile works seamlessly with our remote hardware. The realtime feedback is quite useful and valuable. Cons The user experience for this product leaves much to be desired. It is not intuitive or easy to use. The automation is lacking, requiring a lot of manual activity. The software appears to be quite buggy as well. Often while updating a playlist, the software hangs and I have to do the same procedure multiple times. Review Source Response from Corum Digital March 26, 2020 Chris I would invite you to setup some time with us to review the Cons you see in our platform. I am not aware of your Organization working with us in the past year and a half, and over that time, a lot has changed. Please reach out as we also have a new Channel Manager who would be more than willing to walk you through what we have to offer. Thanks The MediaTile Team AD Antonio D. General Manager Hospitality Used the software for: 2+ years ### "Great tool for our hotel and banquet department" March 12, 2020 5.0 Positive experience. Good customer service. Pros We really enjoy using Mediatile to publish our meetings and events. When guests arrive they can immediately see where their events are located along with other helpful information. Cons Integration and design was somewhat challenging, but the final product was customized to our property. Alternatives considered [JANUS VIZIA](https://www.capterra.com/p/79387/JANUS-VIZIA/) Reason for choosing MediaTile Price and functionality Switched from [Intello](https://www.capterra.com/p/172255/Intello/) Intello Impact system no longer supported Review Source Response from Corum Digital September 29, 2020 Antonio Thank you for the review. Very nice comments . I would invite you to work further with our Support Team to see what more dynamic functions we may be able to help you out with. We often help our Customers grow into our software - not out of it! The MediaTile Team DB Doug B. Conf Tech Spec Medical Devices Used the software for: 2+ years ### "Media Tile" January 4, 2022 5.0 Pros What makes this standout is the ease of use. It basically a plug and play, they have your content loaded and ready to go when you plug it in. Cons the only con I can think of is the amount of lead time needed to get one. I had a wait of 2+ months. Only once, all of the others I have ordered have showed up rather quickly. Review Source Response from Corum Digital January 6, 2022 Thanks for your review, Doug! We're happy to hear you're finding the MediaTile platform so easy to use. GH Gabriela H. Communications Manager Medical Devices Used the software for: 1-2 years ### "BSC in Costa Rica" January 6, 2022 4.0 The benefit is to have the information digitally but the sometime not to have a rep to help us in the country could be challenging. Pros It is user friendly and you can manage it directly Cons We have issues with the updating and displaying of the signages Review Source Response from Corum Digital January 11, 2022 Thanks so much for your review, Gabriela! We're happy to hear you're finding the platform user friendly. If you have any issues updating your signage, our support team is available for extended hours to accommodate clients in different time zones: Monday to Friday from 9am to 9pm EST (or 8am to 8pm CST for Costa Rica). BH Bonnie H. Internal Communications Logistics and Supply Chain Used the software for: 2+ years ### "Boost Your Internal Communications In A Flash!" March 10, 2022 5.0 We have been with Media Tile for a really long time. That says it all. Pros Posting is at your fingertips and can do it from anywhere. The Customer Focus with the team is top notch. There is no Robot or ticket for problem solving--there are real human beings available at very good hours. Cons You need to use it a lot to be able to use all the bells and whistles. There is plenty you can do with this solution-which is great! Reason for choosing MediaTile Customer Focus for sure! And price was great, very competitive. Local vendor-#supportlocal and they had experience on a national level. Review Source Response from Corum Digital March 11, 2022 Thank you so much for your review and continued support, Bonnie! SD Sandra D. Ceo Hospital & Health Care Used the software for: 1-2 years ### "Great product with excellent customer service " January 6, 2022 5.0 Overall amazing friendly customer service. The product works great. From the start to finish the intire process was smooth. Thank you media tile! Pros It’s easy to use remotely from anywhere. The Graf is are clean and crisp. Cons Nothing, it works well for what I’m using it for. Reason for choosing MediaTile Customer service Review Source Response from Corum Digital January 11, 2022 Thanks so much for your review and continued support, Sandra! SB Syed B. Senior Buyer Environmental Services Used the software for: 6-12 months ### "Professional Team and Ease of Content Management" December 28, 2021 5.0 Very good. The sales and customer services teams are professional and always available to help. Pros Easy to use; customizable to regions, even to the site level; MRSS feed friendly; adjustable templates; Customizable data download time which does not affect the sites with lesser bandwidths. Cons It was difficult to identify the units once they arrived at the site and were hooked up. Reason for choosing MediaTile Ease of use and price. Review Source Response from Corum Digital January 4, 2022 We're happy to hear you're enjoying the MediaTile platform, Syed! Our support team is always available if you have any questions about identifying your hardware. Thanks for your continued support. JR Jeremy R. Communications Designer Graphic Design Used the software for: 1-2 years ### "The Arbutus Club" March 24, 2020 2.0 Pros The wireframe functions are easy to use. Cons The features and ability to customize in the software or platform. Alternatives considered [Poppulo Digital Signage](https://www.capterra.com/p/230791/FWi/) Review Source Response from Corum Digital March 26, 2020 Jeremy - Thank you for your feedback. I know your CFO reached out to us last week as he'd like to come and visit our showroom, and your Business Development Manager. We'll be sure to discuss your concerns at that time. Our support lines are always open to you should you require immediate assistance. RM Roxanne M. Director of Sales Hospitality Used the software for: 2+ years ### "Needs to be more user-friendly" March 12, 2020 4.0 It gets the job done but could be faster and more user-friendly. Pros The product is quite easy to use however customization seems to be an area for improvement. Cons It's glitchy. Sometimes old information will show up or images become distorted. Review Source Response from Corum Digital March 26, 2020 Roxanne Thank you for your feedback, we love hearing from our clients. We will take your suggestions into consideration. That said, I am sure with a call into our Support Team, by setting up some additional training time, we can probably help you navigate a little easier. Our Team is there at no additional cost to you, and our goal is always to help our Clients utilize the software with ease. Thanks again The MediaTile Team JZ James Z. IT Technology Architect Utilities Used the software for: 1-2 years ### "Excellent overall" January 4, 2022 5.0 Excellent. Implementation was simple, support is very responsive and efficient Pros The software is easy to use, manages all our devices, and it allows our content admins to easily develop and maintain their display content Cons Distinguishing roles can be a little easier Reason for choosing MediaTile Best overall look and feel and simple to use Review Source Response from Corum Digital January 6, 2022 We're glad you find our MediaTile platform so easy and convenient to use. Our support team is made up of our software developers, so any improvement suggestions you pass along to them are considered in the updates of our platform. Our team will reach out for any feedback you might have on our current distinguishing roles functionality. Thanks so much for your review, James! LK Lisa K. Retail Consultant Retail Used the software for: 1-2 years ### "Good System needs updates" March 12, 2020 4.0 I've had to make my own templates in other menu software from MustHaveMenus and then I upload png files of the menus to keep them clean. The Content Designer feature is there but designing in it vs other mac based software is not easy as it's hare to see and build small details and alignment. Limited fonts. Pros The mediatile system is fairly easy to learn and flexible. The customer support is excellent and very helpful as it's in person by phone and often I get to talk to the same person who know's my clients stores well and goes above and beyond with friendly helpful support. Cons The software is too much like an open code. There are no menu templates to grab and modify to your clients needs so you really are doing all the design your self which can become expensive. Templates save time and money and in retail they are essential. Review Source Response from Corum Digital March 26, 2020 Lisa Thank you for your feedback, we love hearing from our clients. We will take your suggestions and run with them, as what you touched on, we have already been working on for some time. We do know that efficiency is key in business, and working on some out of the box templates is high on our priority list. Thanks again for sharing your review. The MediaTile Team DA Dave A. design Medical Devices Used the software for: 2+ years ### "MT for BSC Quincy" January 4, 2022 5.0 Good Pros Ease of use and dynamic playlists is key to usage Cons Placement of function not always intuitive. But change is good :) Reason for choosing MediaTile n/a Review Source Response from Corum Digital January 6, 2022 Thank you for your review and continued support, Dave! We're so glad you're enjoying our dynamic playlist functionality. We're always adding new features and improving our platform based on our clients' feedback; if you have any suggestions for where our functions can be placed to make them more intuitive, our support team would love to hear from you! SM Stephanie M. Marketing & Communications Manager Building Materials Used the software for: 1-2 years ### "Easy to use and great customer service" January 10, 2022 5.0 I started using MediaTile in the early 2000s and have been recommending it ever since. The cloud-based interface means updates can happen anywhere at any time; going through wifi vs being hardlined in gives me more options in multi-campus systems; the customer support is top-notch ... what's not to like? Pros It's easy to use, inexpensive (comparativly), is all wifi based so doesn't require cords ... it's great! Cons I'd love some free content to supplement my own. Reason for choosing MediaTile I was familiar with it and the price point was incredible. Review Source Response from Corum Digital January 11, 2022 Thank you so much for your review, continued support and kind referrals, Stephanie! GR Greg R. GM/COO Recreational Facilities and Services Used the software for: 1-2 years ### "Feature rich, good quality but not easily learned" March 17, 2020 4.0 Pros Many good features with good support provided. Cons There are limitations with respect to sizing of photos, the user interface is not intuitive and does not respond well to french accents. Review Source Response from Corum Digital March 26, 2020 Greg, Thank you for your feedback, we love hearing from our clients. We will take your suggestions into consideration. Also, please note, our Support Team is always available at no cost and will spend as much time with you to find ways to accomplish what you need - including sizing of photos, or any other items you have found challenging. Just reach out. The MediaTile Team JL Jacqueline L. Marketing Manager Banking Used the software for: 2+ years ### "Love MediaTile!" March 17, 2020 5.0 Pros The platform is very user friendly; we're able to push out new content without any issues or wait time! The support we receive whenever we do have an issue is great! Cons Other (comparable) platforms offer stock photos, video, and software capable of editing those stock images to further customize them. I think that would be a great feature for mediatile to offer. Review Source Response from Corum Digital March 26, 2020 Hi Jacqueline Thank you for taking the time to fill out a review. We appreciate all feedback and with a very engaged Support/Developer Team, we take each comment into consideration to build the most robust and user platform for our Clients. I would invite you to stay connected and remember our Support Team is always there at no additional cost to you The MediaTile Team DG Danielle G. Director, Leadership Giving Fund-Raising Used the software for: 1-2 years ### "MediaTile - great features" December 29, 2021 5.0 From our initial investigation for an easy to use, cost effective tool the experience was great. The team was experienced and ensured that our needs were being met. Pros Media Tile displays are easy to use and allow us to easily change the content from anywhere. Cons The yearly subscription fee could be less expensive. Review Source Response from Corum Digital January 4, 2022 Thanks so much for your review and continued support, Danielle! We're glad you enjoy the remote power of our platform and the support you've received from our team. We appreciate your feedback. As we are a scalable and secure Enterprise platform, we have priced our platform as reasonably as possible to be able to account for all of the included services you get such as in-house software updates, and free, ongoing technical support and training. JF JaimeLeigh F. Director, Marketing and Communications Real Estate Used the software for: 6-12 months ### "Strong Product with Solid Ease of Use" January 3, 2022 5.0 Pros We found it was very easy to integrate this platform into our existing processes and love how easy it is to add, edit, design, and schedule content. Cons We wish there was better support for a directory feature. Review Source Response from Corum Digital January 5, 2022 Our support team is completely made up of the same software developers that created and update the MediaTile platform. They have worked very hard to create the most effective platform for our clients, and we're happy to hear how easy you are finding MediaTile to use. Our developers will reach out to you for feedback on what directory features we can work on to help make the platform even better. Thank you for your support and review, Jaime Leigh! SS Sandy S. HR Generalist Mining & Metals Used the software for: Less than 6 months ### "Great for employee communications!" March 17, 2020 4.0 Great customer service! Pros Enjoy creating templates with different playlists and customizing the information as required. The scheduling feature is also helpful so you can pre-plan when to show certain content. Cons It would be helpful if PDF documents were made available to display. The speed of RSS feeds should be controllable. Reason for choosing MediaTile Customer service and office location. We wanted a program that we could utilize to integrate our own content. Review Source Response from Corum Digital March 26, 2020 Sandy Thank you for your feedback, we love hearing from our clients. We will take your suggestions into consideration. Our Support Team is always available at no cost and will spend as much time with you as you need - if you find some time, please reach out to the Support Team and they can show a few ways you may be able to accomplish what you are trying to do with PDFs. Often there are workarounds. The MediaTile Team VR Verified Reviewer Director of Marketing & IT Operations Automotive Used the software for: I used a free trial ### "Review" December 23, 2021 5.0 Good. Pros Ease of use during my trial period. No issues to report. Cons Nothing I can point out. All seemed fine during my trial. Review Source Response from Corum Digital December 28, 2021 Thanks for your review! We're looking forward to continuing to work together. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.