---
title: "ManageEngine Remote Access Plus Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ManageEngine Remote Access Plus Software - reviews, pricing plans, popular comparisons to other Remote Support products and more."
source_url: "https://www.capterra.com/p/241075/ManageEngine-Remote-Access-Plus/"
page_type: "product"
language: "en"
---

# 

 ManageEngine Remote Access Plus Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ManageEngine Remote Access Plus

## What is ManageEngine Remote Access Plus?

Remote Access Plus is a secure and comprehensive enterprise remote support solution that helps system administrators and IT help desk technicians in troubleshoot Windows, Mac and Linux computers from a central location. Powerfully built tools like advanced remote desktop sharing, remote command prompt, registry, Wake on LAN, remote shutdown, file manager and more enables elite remote assistance and considerably reduces troubleshooting time from days to minutes.

## What is ManageEngine Remote Access Plus used for?

[Remote Support](https://www.capterra.com/remote-support-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/)[IT Management](https://www.capterra.com/it-management-software/)

Recognitions

Shortlist

Best ease of use

Best value for money

Overall rating

Based on 65 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$75

Flat Rate, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Remote Support / 2026
-   Remote Desktop / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Collaboration / 2025
-   File Sharing / 2025
-   IT Management / 2025
-   Remote Desktop / 2025
-   Remote Support / 2025
-   Server Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Collaboration / 2025
-   File Sharing / 2025
-   IT Management / 2025
-   Remote Desktop / 2025
-   Remote Support / 2025

Rating Breakdown

4.6

+−

Features4.7

Value for Money4.6

Ease of Use4.7

Customer Service4.5

Rating Breakdown

4.6

Features4.7

Value for Money4.6

Ease of Use4.7

Customer Service4.5

## ManageEngine Remote Access Plus Reviewers Verdict

Updated September 2026

AI summary

-   ManageEngine Remote Access Plus fits IT support teams and administrators who need efficient remote troubleshooting for distributed users.
-   Its main advantage is reliable, easy-to-use remote access with strong client support and straightforward setup.
-   Day to day, it helps teams resolve technical issues faster and minimize on-site visits through centralized management tools.
-   Buyers may need to accept some trade-offs with dashboard analytics and Wake-on-LAN features, which some users find limited or slow.
-   It works best for small to midsize organizations prioritizing remote support, but may be less ideal for those needing advanced dashboard capabilities.

## ManageEngine Remote Access Plus alternatives

Highest Rated

[4.7 (24,198)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (456)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/)

Starting price

$29.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (1,901)](https://www.capterra.com/p/147830/ScreenConnect/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/241075/ManageEngine-Remote-Access-Plus/alternatives/)

## FAQs about ManageEngine Remote Access Plus

Overview

### What problems does ManageEngine Remote Access Plus solve?

ManageEngine Remote Access Plus solves slow, hands-on IT support, scattered endpoint administration, and user downtime by giving technicians centralized remote control, unattended access, file transfer, service management, and troubleshooting tools. IT administrators, help desk teams, system engineers, and internal support staff benefit most, especially in distributed, domain-based, or security-conscious environments.

Answer based on 41 reviews

Overview

### Which roles and teams benefit most from ManageEngine Remote Access Plus?

ManageEngine Remote Access Plus is most used by IT managers, administrators, network engineers, and infrastructure leaders who need to remotely troubleshoot devices, deploy support, and reduce downtime. Operations managers and executives also benefit from centralized visibility, faster issue resolution, and reliable remote access that helps keep distributed teams and business systems running smoothly.

Answer based on 65 reviews

Overview

### What company size and industries is ManageEngine Remote Access Plus built for?

ManageEngine Remote Access Plus is built primarily for small businesses, which make up 58% of reviewers, and it is used most in Information Technology and Services at 15%. It also serves midsize businesses at 23% and enterprises at 18%, with additional adoption in electrical/electronic manufacturing at 6% and automotive at 5%.

Answer based on 65 reviews

Features and Usability

### What are the key features of ManageEngine Remote Access Plus?

ManageEngine Remote Access Plus includes core remote access and unattended access, plus differentiated agent deployment through Active Directory, session recording, and role-based permissions. Reviewers also highlight file transfer, remote troubleshooting tools such as command prompt and service management, and machine reporting for centralized endpoint support.

Answer based on 41 reviews

Pricing

### How much does it cost and what fees or limitations are included?

ManageEngine Remote Access Plus starts at $10/month for the Standard cloud plan, with Professional cloud at 15/month, plus on-premises Standard and Professional plans at 75/year and 95/year. A free version and free trial are available. Reviewers often call it affordable, though some mention a learning curve and less flexible licensing.

Answer based on 18 reviews

Integrations

### Which third-party tools and platforms does ManageEngine Remote Access Plus integrate with?

ManageEngine Remote Access Plus integrates with ManageEngine ServiceDesk Plus for IT service management workflows. The catalog lists this as its official integration, connecting remote support activity with service desk operations in a single ManageEngine environment.

Answer based on 4 reviews

Getting Started and Support

### What training and onboarding options does ManageEngine Remote Access Plus offer?

ManageEngine Remote Access Plus provides in-person training, live online sessions, documentation, and videos. In-person training supports direct instruction, live online sessions allow guided remote learning, documentation offers written reference material, and videos provide visual walkthroughs for users reviewing setup and features.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does ManageEngine Remote Access Plus offer, and how do users rate the experience?

ManageEngine Remote Access Plus offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support positively, calling it competent and helpful, with some saying requests were accepted for the product roadmap. Many did not need to contact support often because the software worked reliably and was easy to use.

Answer based on 15 reviews

Bugs and issues

### Does it have bugs or connection issues?

ManageEngine Remote Access Plus works reliably for many IT support teams, but some connection and interface issues still come up. Help desk staff often mention easy remote control and troubleshooting tools, while some users report browser lag, slower performance outside the LAN, Linux compatibility gaps, and setup friction in certain network environments.

Answer based on 19 reviews

## Features

AI summary

Based on 6,383 Remote Support reviews

Capterra reviewers point to these as the top priorities when choosing remote support software:

-   **Remote Access/Control** (**61%** of reviewers rated this feature as critical)
-   **Access Controls/Permissions** (**44%**)
-   **Unattended Access** (**50%**)

ManageEngine Remote Access Plus supports all three features buyers rate most highly: **Remote Access/Control**, **Access Controls/Permissions**, and **Unattended Access**. This means teams can connect to devices directly, manage user access with the right permission settings, and reach unattended endpoints when no user is present, helping businesses resolve issues faster, maintain security standards, and support distributed systems more efficiently.

Remote Access/Control

4.8 (38)

86.84% of 38 reviewers that rated this feature as important or highly important

Access work applications remotely, for when working away from the office and/or traveling

Access Controls/Permissions

4.9 (20)

70.00% of 20 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Unattended Access

4.8 (11)

45.45% of 11 reviewers that rated this feature as important or highly important

Manage computers located anywhere without the remote customer present at the other end

Screen Sharing

4.5 (22)

77.27% of 22 reviewers that rated this feature as important or highly important

Digitally share screen view with others

Troubleshooting

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Take actions to troubleshoot issues for networks, devices, etc.

Real-Time Chat

4.4 (18)

38.89% of 18 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with customers, users, etc.

ManageEngine Remote Access Plus 47 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Active Directory Integration: Integrates with Active Directory
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Authentication: Verify the identity of users/devices to enable secure access
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Customizable Branding: Add customized logos and colors to align with company branding
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- File Management: Create, save, and store files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Transfer: Move files across different systems or networks
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines
- IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more
- Live Chat: Ability to chat online in real time
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Network Analysis: Run tests on a network to find the root cause of network issues
- Network Monitoring: Tracks and makes accessible data on the health of servers and other network components.
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Reporting: Active reporting of data and metrics
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
- Remote Update/Installation: Deploy updates or install new software remotely
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Screen Recording: Record and save a video file of what is happening on a computer screen
- Screen Sharing: Digitally share screen view with others
- Session Recording: Record active support and chat sessions for auditing and training
- Session Transfer: Transfer a support session to another team member
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc.
- Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user
- Two-Way Audio & Video: Presenter can see and hear participants and vice versa
- Unattended Access: Manage computers located anywhere without the remote customer present at the other end
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Video Support: Supports various video file formats

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (65)

4.7

Based on 65 reviews

## Pricing

Value for money

4.6 (57)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/241075/ManageEngine-Remote-Access-Plus/pricing/)

Standard Edition (On-Premises)

$75.00

Flat Rate,Per Year

It includes:

-   Advanced Remote Control
-   Device Manager
-   Event Viewer
-   Remote File Manager
-   Remote Task Manager

Professional (On-premise)

$95.00

Flat Rate,Per Year

It includes:

-   Advanced Remote Control
-   Device Manager
-   Event Viewer
-   Remote File Manager
-   Remote Task Manager

Standard (Cloud)

$10.00

Flat Rate,Per Month

It includes:

-   Advanced Remote Control
-   Device Manager
-   Event Viewer
-   Remote File Manager
-   Remote Task Manager

Professional (cloud)

$15.00

Flat Rate,Per Month

It includes:

-   Advanced Remote Control
-   Device Manager
-   Event Viewer
-   Remote File Manager
-   Remote Task Manager

Value for money

4.6 (57)

4.6

Based on 57 reviews

## Integrations

[

ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (57)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (57)

4.5

Based on 57 reviews

## User reviews

Overall rating

4.6

Based on 65 reviews

Filter by rating

5(45)

4(17)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LM

Lance M.

Independent Consultant

Information Technology and Services

### "Good remote access tool for my needs"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 1, 2026

I manage a handful of computers as a sole proprietor, and overall, this tool effectively accomplishes the job when I need to remotely access a device for troubleshooting or remediation.

Pros

The setup and ease of use of the platform were straightforward from an operational perspective. I used both the agent download file and could also direct an end user to the download link, and they could install the file. The remote access streamed without issue. I run a small shop and this was perfect for that need.

Cons

The UI is a bit too simplistic. I should be able to see all the endpoints managed from the first login, but it takes a few clicks to get where I need to go.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Daniel M.

CEO

Computer & Network Security

### "Reliable and Easy-to-Use Remote Access Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 19, 2026

My overall experience has been very positive. I have been using Remote Access Plus for about a month and it has made remote computer management and support much more convenient. The system is easy to deploy, remote connections are reliable, and the available management and automation tools help save time on repetitive tasks. I have not had to contact customer support frequently because the software has worked well so far. Considering the functionality offered, I think the product provides very good value for money. I am satisfied with my experience and plan to continue using it.

Pros

I have been using ManageEngine Remote Access Plus for about a month and so far I am very satisfied with it. The software is easy to use, the interface is clear, and setting up remote access to computers was straightforward. Remote connections are generally fast and stable, which makes everyday IT support much easier. I also like that the platform offers useful automation and management features in addition to standard remote access. It provides good value for money, especially when managing multiple computers from one place.

Cons

So far I have not experienced any major problems. Occasionally, establishing a remote connection can take a little longer than expected, but it has not been a significant issue in daily use. Some of the more advanced options require a little time to understand and configure properly, but the basic remote access functionality is very intuitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Rodrigo F.

IT especialist

Financial Services

### "RAP it is a Great system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 31, 2026

I have a lot to thank for this system. All the computers that I access, can I see a lot of things to help me and user instantanly.

Pros

It is very easy to use and helps my users. I have a lot of tools to do my job and help users with their issues.

Cons

I don't have any cons about RAP. I only have pros. It a very helper system and make my job and day easIt'sy.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

GP

Gianluca P.

Senior Application Consultant

Information Technology and Services

### "Remote Access Plus, Ease of Use."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 9, 2026

Ottima esperienza ed è un tool che consiglierei a chi ha l'esigenza di gestire remotamente dei devices. Anche il Supporto è molto competente.

Pros

La facilità dell'installazione e configurazione, la semplicità nell'installare automaticamente l'agent sui devices oltre ai tools che si possono usare durante la connessione remota.

Cons

Il dover installare manualmente gli agent sui devices in WAN ed. attualmente, l'impossibilità di gestire devices IOS. Per il resto non abbiamo ancora riscontrato particolari problemi.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

JS

Jaya S.

IT Security

Insurance

### "Remote Access Saving Times"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 5, 2026

ManageEngine Remote Access Plus is a solid, cost‑effective solution for day‑to‑day remote IT support and administration

Pros

it’s a solid, cost‑effective solution for centralized remote troubleshooting and system administration.

Cons

it may feel limited for teams needing highly polished UX, deep automation, or cross‑platform parity.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Wayne H.

IT Manager

Electrical/Electronic Manufacturing

### "Well priced and very functional Remote Control solution."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 15, 2026

Overall good experience and a damn sight cheaper than many other competitors. ManageEngine are a long established and reputable company which shows in the quality of the product.

Pros

Price and functionality are excellent value for money compared to competitors, it is exceptionally easy to use and roll out. Remote access, once connection is established is smooth and fully functional

Cons

Occasionally, for no discernible reason, an agent will fail to respond. Closing the browser and opening it again usually resolves this so maybe cookie handling?

Switched from

[Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/)

Price, Datto was costing more per month than RAP is for a year

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EZ

Elie Z.

IT manager

Electrical/Electronic Manufacturing

### "Good overall remote access tool for IT support"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

April 5, 2026

we use this tool for IT support and IT is a good system and easy to use. the only issue i have with it is that it is not direct connection.

Pros

Great Value for Money I've checked more than a few remote access on premises application and ManageEngine Remote Access Plus had the best Value for Money! Very Ease of Use, I've installed and configured every possible configuration and didn't have any issues.

Cons

had some Connection Issues, the application does not connect directly to the wanted client, the connection is throw the Server and need the server to have access to all vlans on the network. on slow connection the connection doesn't always work.

Switched from

[Dameware Mini Remote Control](https://www.capterra.com/p/10008984/Dameware-Mini-Remote-Control/)

had to repurchase the license instead of renewing license because of license change and the price was not Good

Alternatives considered

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Reasons for choosing ManageEngine Remote Access Plus

ManageEngine Remote Access Plus is available as an on premises installation

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

HM

Hikmat M.

IT Network Administrator

Newspapers

### "Reliable remote administration tool for enterprise IT support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 10, 2026

Overall, my experience with Remote Access Plus has been very positive. It is a powerful and practical tool for IT administrators who manage many computers in a corporate environment. The software provides fast remote troubleshooting, monitoring, and system management from a single console. Deployment and maintenance are simple, and the platform works reliably in a Windows domain infrastructure. It significantly reduces the time required to support users and maintain systems.

Pros

Remote Access Plus is very reliable and easy to use for daily IT administration. The interface is clear and allows quick remote access to computers without complex configuration. I especially like the integrated tools such as remote desktop, file transfer, command prompt, and system manager, which help resolve issues without interrupting users. Deployment in a domain environment was straightforward, and the performance of remote sessions is stable even over slower network connections.

Cons

The web interface sometimes feels slightly outdated and some advanced settings are spread across different sections, which can take time to find. In addition, documentation for certain enterprise scenarios could be more detailed. However, these are relatively minor issues and do not affect the overall functionality.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

mohamed F.

IT admin

Automotive

### "RDP-Manage Engine"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

January 27, 2026

better,Windows Remote Desktop (RDP), macOS Screen Sharing, Linux VNC/SSH,Technicians can fix problems on user machines without being physically present.

Pros

its cost effective, asset management and Working from Anywhere: Access your office computer from home, a café, or while traveling. Accessing Specialized Software: Use high-powered or licensed software installed on a remote workstation.

Cons

slowness,Server Administration: Manage headless servers (like in data centers) from a single location. Collaboration & Training: Share your screen with a colleague or guide them through a process.

Alternatives considered

[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)

Reasons for choosing ManageEngine Remote Access Plus

anydesk, teamviewer, ultraviewer,Splashtop, Chrome Remote Desktop

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

GC

Gabriel C.

IT infrastructure leader

Health, Wellness and Fitness

### "Remote Access Plus its a good alternative to traditional APPS"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 8, 2026

In our organization, we use RAP for remote technical support to internal clients and to control remote access for external providers, who previously used TeamViewer and AnyDesk without oversight. Having RAP on an on-premises server gives us greater control over users and an additional layer of security, It also allows us to perform various functions without having to access the user's endpoint, thus avoiding interrupting their work

Pros

Remote Access Plus connections works well within the LAN, but it's a bit slower outside of it. Its ease of connection, is a plus. You can access the CMD and perform tests without disturbing the user, or review the underlying services. The product's price isn't high and it offers interesting functionality, and if you want to go further, Manageengine offers alternatives with more options.

Cons

It is not very suitable for connection through the APP, and consumes too much RAM during the connection, sometimes even causing the endpoint to freeze.

Alternatives considered

[AnyViewer](https://www.capterra.com/p/276751/AnyViewer/)

[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)

[Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/)

Reasons for choosing ManageEngine Remote Access Plus

better cost-benefit ratio, compared to other alternatives on the market

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

[View all Reviews](https://www.capterra.com/p/241075/ManageEngine-Remote-Access-Plus/reviews/)

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Popular comparisons

[TeamViewer ONE vs ManageEngine Remote Access Plus](https://www.capterra.com/compare/194565-241075/TeamViewer-vs-ManageEngine-Remote-Access-Plus)