# Page 2 | ManageEngine Remote Access Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ManageEngine Remote Access Plus the right Remote Desktop solution for you? Explore 58 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/241075/ManageEngine-Remote-Access-Plus/reviews --- ManageEngine Remote Access Plus 4.7 (58) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of ManageEngine Remote Access Plus ## Showing most helpful reviews Showing 26-50 of 58 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RS Roberto S. Support and Services Food Production Used the software for: 1-2 years ### "Remote Access Plus" December 4, 2024 5.0 In general, it is a great tool for the IT support engineer Pros The easy way to connect to give support to the users Cons It will be great to have more reports about the connections Review Source José Manuel D. Lic. Informática Computer Networking Used the software for: 1-2 years ### "Remote Access Plus the solution that makes IT support easier" July 27, 2024 5.0 My experience implementing Remote Access has been the best since it is a tool with various options and easy to implement. The best thing is that it allows you to record all support sessions and it helps a lot as evidence. Pros The ease of use and the number of available modules it has to be able to provide correct remote support. Cons What I liked least was that it doesn't have as many reports on the available machines. Review Source DS Dione S. IT Analyst Textiles Used the software for: I used a free trial ### "Very Good Software" December 17, 2024 4.0 Pros I like the agent integration with Active Directory to easy deployment via GPO. I like the web interface, and I especially like the performance and features of the tool. Cons My only request is to have a desktop client. The web interface is great, but a desktop client would be really nice. Review Source OG Ozgur G. Hidden Automotive Used the software for: Less than 6 months ### "Without Doubt Can be used." February 4, 2025 5.0 I'm fully satisfied. It's a great solution for our needs. Pros Easy to use, cost effective, secure remote access solution. Cons typical cloud based remote access solution may be open for unexpected vulnerabilities. nothing special. Review Source MFFE Mohamed Fareed Fathy E. Clinics IT Manager Hospital & Health Care Used the software for: 6-12 months ### "Remote access Plus - 5 Stars Remote Support Program" August 15, 2024 5.0 As IT we are using it daily to support end users this is reduce the cost and time of going to branches. Pros File Transfer, Mange the remote Easly, Chat useful advantages. Cons Easy use, Easy Deployment on end point PCs, Easy to make inventory to your IT devices. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) cost effective & security of ManageEngine services Review Source DL Dawn L. Support Technician Information Services Used the software for: I used a free trial ### "ManageEngine Remote Access Plus does the Job" July 12, 2024 5.0 Overall the experience has been great. I like the product and would like to continue to use it Pros unattended remote access is very helpful when the user can't download other products software in order for remote support. With this product you preinstall it and can remote in just fine Cons As a small business I with there was a free version that allows for use, not just the trial. Review Source SK Sanjay K. IT Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "All solutions one roof " July 12, 2024 5.0 Pros Admin tool are good inventory management Review Source Mike C. Director Computer Networking Used the software for: I used a free trial ### "ManageEngine Remote Access Plus trial experience" June 2, 2024 5.0 Pros I find ManageEngine Remote Access Plus quite a system that I'm looking for, have the tools I need. Cons Maybe at the home screen can put more abit on the registered devices, with some dashboard analytical kind. Review Source PK Prasant K. Technical Project Manager Pharmaceuticals Used the software for: I used a free trial ### "Ease your effort for remote access of sytems and Server" June 4, 2024 5.0 Pros Easy and simple setup, and troubleshoot options for System engineers and support analyst. Works on different OS versions and with low bandwidth requirement. Auto-reconnect and smooth unattended access. remote share or screenshare options, with file transfer feature. Conducting POC as of now but really prominent tool for IT management and support. Cons No Cons identified as such, licensing model can be more flexible like A-la-carte. Review Source WA Wander A. Coordinador de Servicios y Operaciones Medical Devices Used the software for: 6-12 months ### "Excelente herramienta para asistencia remota a usuarios." August 11, 2023 5.0 De momento mi experiencia con la herramienta es muy positiva al ser la herramienta tan fácil de usar y tan completa no he necesitado usar otra aplicación. Pros Lo mas interesante encontrado en la herramienta es que fue fácil la configuración y es muy completa para dar asistencia remota a usuarios. Cons Lo menos agradable de la herramienta es que depende de un servidor dentro de la localidad no funciona en la nube. También el agente de la misma solo funciona a nivel local en la red. Reason for choosing ManageEngine Remote Access Plus Principalmente por su precio. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Porque probé la herramienta y fue mas completa que las otras. Además del precio. Review Source VR Verified Reviewer Recruiter Telecommunications Used the software for: 1-2 years ### "Amazing Remote Desktop Manager! " November 22, 2022 4.0 It makes diagnosing remote workstation problems a breeze.It's cost-effective compared to sending technicians physically to different remote workers. Pros I like how it has a variety of remote working tools to resolve any issues that crop up.I like how easy it is to connect between computers on the same network.I like how easy it is to collaborate with fellow technicians and manage an issue using this software.I like how affordable the software is. I enjoy how the learning curve is not so steep for someone tech survey. I enjoy how you can wake systems connected within a LAN.I like how it has an announcement feature whereby people in the company can get notifications in case you are planning on doing maintenance to the systems at a particular time. Cons It can be a bit hard to learn for someone who is not tech survey. If you have more than 10 computers, you need to get a paid version. Reason for choosing ManageEngine Remote Access Plus It looked cost-effective. Review Source ST Shreedhar T. Inventory manager Warehousing Used the software for: 2+ years ### "Resolve issue faster with it's extraordinary features" February 16, 2023 5.0 It is one of the most advanced solution to remotely support users. Pros We are logistics company and we have our own inhouse ERP for inventory.As a inventory manager i have to take remote access of user's system frequently to resolve ERP related issues.Manageengine remote access plus is helping me to resolve user's issue by taking remote access of his system. Along with common features like screen sharing, chatting, File sharing it also provides advanced features like start or stop services from my laptop which helps me to troubleshoot and resolve issue faster. Cons I am using it since last 3 to 4 years and I didn't faced any issue with it. Review Source AJM Alex Jonathan M. CEO Information Technology and Services Used the software for: I used a free trial ### "the remote support solution that my company needs" December 13, 2022 5.0 Pros I like it because it is easy to use, it is stable, and it has a web interface, the client is also light. Cons I haven't found anything I don't like, I think it has everything I need. Review Source vS vikas S. Manager Education Management Used the software for: Less than 6 months ### "Review ManageEngine Remote Access Plus" March 2, 2023 5.0 ManageEngine Remote Access Plus is user-friendly and offers an intuitive interface, making it easy to navigate and use. It also provides robust security features to protect sensitive data and ensure compliance with industry standards. Pros Improved productivity: IT professionals can remotely manage and monitor multiple computers and servers simultaneously, allowing them to be more productive and manage their time more effectively. Cons Compatibility issues: Remote access software may have compatibility issues with certain operating systems, hardware configurations, or network environments, which may limit its usability.User error: Remote access software requires users to have the appropriate technical knowledge and skills to operate it effectively, and user error can result in data loss or other issues. Review Source JV Jorge V. Analista de sistemas Computer Software Used the software for: I used a free trial ### "A great experience" March 4, 2022 5.0 Pros The software is everything I was looking for, an easy-to-use software that allows remote control of the computer unattended. Cons I have no cons is excellent. Low prices and stable system Review Source Arti Y. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Remote Access Plus for my Advertising Agency - KUDO Advertising" October 23, 2022 5.0 I would recommend this software to anyone who runs a remote team for their business. It helps you easily manage your team and documents that need to be worked on, so the team can easily co-operate with each other. Pros What i liked most about the software is its onboarding process and guides. The integration for my company through these was easy and made it easy for us at KUDO Advertising to realize our goals of having a remote access software. Cons The integration to my business was easy and I find the software fits my needs. User experience can be improved its little bit old-school. Reason for choosing ManageEngine Remote Access Plus A mentor of mine recommended and i trusted them. Review Source NH Nelson H. Systems Administrator Retail Used the software for: 1-2 years ### "Great Management and Remote Support without breaking the budget for small business" October 7, 2022 5.0 Pros We enjoy the ease of use and access. Logging into the control panel is so easy and takes seconds. This allows us to quickly handle IT issues within seconds rather than minutes using other alternatives. Cons I don't have many cons to state. I believe that if I had a gripe about anything, it would be the lack of UI control. However, that would likely be more or less my own personal desire and not a needed feature. Review Source Thomas V. IT Director Logistics and Supply Chain Used the software for: I used a free trial ### "Very good at what it does" March 24, 2023 5.0 Remote administration Pros Does exactly what I need it to and the price per seat is reasonable Cons Deploying at first I had issues but was able to push past and resolve them. Review Source TB Tomaso B. IT Manager Automotive Used the software for: 6-12 months ### "Excellent software" July 6, 2022 5.0 Pros It's an easy-to-use product, many feature are embeddeed and it really help daily operation. Cons Agent distribution is easy, but sometimes is difficult to understand what is not working and how to perform troubleshooting. Review Source VA Vipul A. It head Information Technology and Services Used the software for: Less than 6 months ### "Lovely SOfftware" November 27, 2022 5.0 Pros Remote support feature is the best feature Cons Wake on lan i dont fine much usefull for me Review Source Shawn T. Desktop Engineer Environmental Services Used the software for: I used a free trial ### "Great Product" February 28, 2022 5.0 Great so far, I am looking to purchasing for my company. Pros It is very easy to use when assisting users. Can easily install and shows up in the Management console instantly. Cons Does have a pitfall of it being a tad laggy in the browser. Reason for choosing ManageEngine Remote Access Plus None Review Source FM Filippo M. IT Publishing Used the software for: Less than 6 months ### "ManageEngine Accesso remoto Plus" October 12, 2023 5.0 Pros the fact that I can wake up PCs from the dashboard with a single click Cons for the moment nothing will be seen briefly Alternatives considered [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) Review Source LP Leonardo P. CEO Computer & Network Security Used the software for: I used a free trial ### "Ideal for support" December 7, 2023 4.0 Pros Always available, easy to use, branding, Cons Not working on Linux, Sometimes works weird when connecting more than one person Review Source fA fazal A. Implementation & Support Specialist Information Technology and Services Used the software for: 6-12 months ### "A normal remote support tool" January 22, 2021 4.0 Pros I used this tool to provide remote assistance to our users who were facing issues with software and hardware. It's secure and we can send/receive documents. We can also add devices to our favorites and stop/resume and transition between different sessions without any issues. Cons compared to other remote tools, ManageEngine is doing a great job and it has more features with 0 cons. Review Source bC barry C. web develioper Information Technology and Services Used the software for: I used a free trial ### "so easy and cheap !!" February 9, 2021 5.0 Literally used the free trial for 30min and then signed up for the pro subscription. its so easy to use beets the pants of teamviwer Pros Been using this remote access plus for like 30min and love it its so cheap costs be around £7 to manage 15 of my clients computers Cons cant find any literally so easy to use straight away Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) cost and features Review Source Talk to a Capterra advisor for free and get results within 15 minutes.