# Page 3 | ManageEngine Remote Access Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is ManageEngine Remote Access Plus the right Remote Desktop solution for you? Explore 58 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/241075/ManageEngine-Remote-Access-Plus/reviews --- ManageEngine Remote Access Plus 4.7 (58) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of ManageEngine Remote Access Plus ## Showing most helpful reviews Showing 51-58 of 58 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CZ Cristina Z. it specialist Information Technology and Services Used the software for: Less than 6 months ### "ManageEngine Remote Access Plus" February 27, 2023 5.0 Pros The reason for selecting this software was its HIPAA compliance, which is met for this remote desktop manager. A classic tool for managing, connecting devices and troubleshooting. I like the live chat and video option for quick problem management. Cloud deployment without issue, we did not use the on premise solution. Communication with the client without any problems. Ensuring constant monitoring of applications, processes and services. Another advantage for me is the very friendly price. Installation of the small agent is easy and also very fast. Cons Sometimes the connection session takes longer, but nothing dramatic. I am happy with the software and have nothing to complain about. Review Source ML Mike L. IT Director Consumer Goods Used the software for: Less than 6 months ### "Good Product for the price" June 18, 2021 4.0 Pros Speed to implementation with AD and intégration with Servicedesk Plus cloud Cons Nothing to expected with the solution realy easy to use Reason for choosing ManageEngine Remote Access Plus I use with service desk plus cloud Review Source BF Bill F. Me. Philanthropy Used the software for: I used a free trial ### "Good product, but a bit deceptive about the free-level licensing" March 29, 2021 4.0 I was happy until I realized it really wouldn't work for a small implementation solution. Now I'll be looking for an alternative. Pros Pretty easy agent install. Lots of flexibility. The functionality is good for a web-based front-end tool, and I like the multi-monitor support. Cons The key to the product is in its title. Remote Access. However, if I can't access an agent system unless it's behind a distribution server (what they call roaming), it very much limits its utility for a small environment with a few systems to access, each on different networks. I'd rather do without some of the extended features... But that's the trick to get you to upgrade. The most basic function won't work on roaming systems unless you are paying for the highest edition... Review Source AD Alysha D. IT Administrator Construction Used the software for: I used a free trial ### "Great Value for Product " June 1, 2021 5.0 The application has dramatically improved our organization and IT support of tablet devices across our company. Pros I was drawn to the product due to the trial and price and impressed by the extent of the features. Cons No negative feedback at this time. Enrollment and set up was straightforward. Review Source MA Mike A. IT Manager Real Estate Used the software for: I used a free trial ### "ManageEngine A+++" April 8, 2021 5.0 Pros Implementation was easy and straight forward. Cons No issues at this time. If I had to pick something, it took more time than I had expected to get the Geo-tracking enabled/configured. Review Source BS Balaji S. Technical HOD Animation Used the software for: I used a free trial ### "Good" May 1, 2021 3.0 We are a small team, Due to the covid pandemic all of sudden govt has announced lockdown, I tried different software but within 3 to 5 hours. I'm able to set up an 8 artist system with cloud sync. Pros within 3 to 5 hours. I'm able to set up an 8 artist system with cloud sync. Cons Remote desktop is unable to connect few connections. Review Source PK Praveen K. Data Analyst Computer Software Used the software for: Less than 6 months ### "Remote Access Plus" February 6, 2020 3.0 Pros Ease to use and really helpful to monitor wider team. Cons There is nothing in too of my mind I can complain about Review Source AS Anna S. Commerical Lines Account Manager Insurance Used the software for: Less than 6 months ### "Perfect remote access software" August 5, 2020 5.0 Pros Perfect solution for troubleshooting any desktop computer remotely. Cons Interface is old fashion, could be a bettter ui/ux experience. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.