Image Technology Systems

Visual Matrix PMS


3 / 5
2 reviews


Average Ratings

2 Reviews

  • 3 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Image Technology Systems
  • www.visualmatrixpms.com/
  • United States

About Visual Matrix PMS

Visual Matrix offers an innovative and powerful Windows-based property management system, bridging hospitality software and affordability. VisualMatrix Property Management System allows your staff to promote and cross sell rooms at affiliated properties. The corporate office can fully access the system from a remote location. The solution also provides multiple, detailed reports.


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Visual Matrix PMS Features

  • Built-in Accounting
  • Catering
  • CRM
  • Employee Management
  • Extended Stay
  • GDS/OTA Integration
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Single Property
  • Vacation Rental

Visual Matrix PMS Reviews Recently Reviewed!


This PMS will just kill your business

Apr 28, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Comparing to our previous PMS, (small brand), VM cost much more, but I really didn't see any advantages.

Cons: As PMS, it doesn't reliably sync with channel manager. You have to call service line every single day.

They not base in Australia, so you have to rely on online training or phone call, and you may need to hold the line for an hour to get your urgent issue fixed. Terrible service and terrible software.

Efficient and Prompt

Oct 18, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: I was researching software to better our business regarding scheduling for meeting space but that also incorporated the needs of other departments as well such as inventory, spa, restaurant etc. As soon as I placed an inquiry a great representative called and asked questions regarding my needs and then suggested items based off my business needs.

Pros: First, immediately after I placed the inquiry I was contacted by a customer representative. He was very thorough and asked all the right questions to better assist my needs.

Cons: Because we are a small business, cost means everything. Some programs are expensive. But I received a good list.

Recommendations to other buyers: Overall, they were effecent, thorough and prompt. I would highly recommend them.