--- title: "Ozonetel Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ozonetel Software - reviews, pricing plans, popular comparisons to other Contact Center products and more." source_url: "https://www.capterra.com/p/241112/Ozonetel/" page_type: "product" language: "en" --- # Ozonetel Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Ozonetel ## What is Ozonetel? Ozonetel is a cloud-based call center software that provides features like auto dialers, IVR, call routing, omnichannel capabilities, and AI-powered analytics. The software aims to help businesses optimize their customer interactions across voice, digital messaging, and social channels. ## What is Ozonetel used for? [Contact Center](https://www.capterra.com/contact-center-software/)[Customer Support](https://www.capterra.com/customer-support-software/)[IVR](https://www.capterra.com/ivr-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ozonetel?[Manage this product listing](https://www.g2.com/products/ozonetel/claim_requests/new?auto=true) ## Ozonetel Overview Updated September 2026 AI summary Ozonetel provides cloud-based contact center software designed for small businesses seeking to manage and direct customer calls efficiently. It supports core functions such as call routing, caller ID, call center management, and automatic call distribution, with the option to deploy IVR for self-service interactions. The platform is accessible via web and SaaS deployment, fitting teams needing flexible, scalable call handling. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ozonetel 5.0 (2) VS. [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price Contact vendor Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.5 (3,420) Value For Money 4.0 (2) Value For Money 4.4 (2,806) Customer Service 4.0 (2) Customer Service 4.5 (2,990) ## Ozonetel alternatives [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Weave](https://www.capterra.com/p/141842/Weave/) [4.3 (673)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141842/Weave/) ## Features AI summary Based on 1,302 Contact Center reviews Capterra reviewers point to the following as the features buyers value most when comparing Contact Center software: - **Caller ID** (**46%** of reviewers rated this feature as critical) - **Call Center Management** (**48%**) - **Automatic Call Distribution** (**52%**) Ozonetel offers other Contact Center capabilities that reviewers also consider important, including **Call Routing** (**51%**). This feature helps businesses direct incoming calls to the right agents or teams more efficiently, reducing wait times and providing teams with a better way to handle customer interactions at scale. Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 4.0 (2) ### Starting price Free trial available Value for money 4.0 (2) 4.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Sunil K. Program Manager Retail ### "One of the best Cloud Telephony" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 15, 2023 Pros The team is very nimble to accommodate any reasonable customizations. The purely cloud solution eliminates the need for on-prem installation or maintenance. One of the best call routing solutions that can be integrated with your CRM to identify the customer, classify them and route them to the right team. Cons Both the platform and the team are robust to customize any changes needed for the business. So far haven't seen any limitations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Bala S. Customer support exeutive Health, Wellness and Fitness ### "A User friendly calling application" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 27, 2022 Pros Easily accessible, Friendly layout. All options are clearly visible. Cons None as such which needs improvement, the application is fine as of now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.