# symplr Workforce Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is symplr Workforce the right Workforce Management solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/241148/symplr-Workforce/reviews

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symplr Workforce

4.1 (13)

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Last updated March 13th, 2026

# Reviews of symplr Workforce

Ease of use

4.2

Customer Service

4.0

## Showing most helpful reviews

Showing 1-13 of 13 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Diagnostic Medical Sonographer  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy organization"

July 1, 2020

5.0

Pros

This software is easy to use and very easy to learn or teach. Custom service is very knowledgeable when issues arise and they solve problems quickly.

Cons

I like everything about this software itself, I just don’t like to combine it with the other systems our hospital uses as it is hard to switch between them sometimes.

Review Source

JE

Jordan E.  
HR  
Human Resources  
Used the software for: 6-12 months

### "Powerful Scheduling system "

March 5, 2026

4.0

Overall my experience has been positive. Once users become familiar with the systems, it comes a valuable tool for workforce management and scheduling. It helps improve visibility into staffing needs and supports better coordination between departments.

Pros

I found Symplr Workforce helpful for managing scheduling and workforce operations in a healthcare environment. It allows managers to easily view staffing levels, approve time off request and coverage across departments. The time tracking tools make it easier to identify gaps and fill shifts without having to rely on multiple systems. I think this platform overall is efficient.

Cons

This system is very complex for new users, especially when navigating the different modules. Some features are not as intuitive as they could be, which means there can be a learning curve when getting started. Reporting and customization options can also take some time to figure out and certain workflows require several steps that could potentially be simplified

Review Source

EC

Elisabeth C.  
RN  
Medical Practice  
Used the software for: 2+ years

### "Total Junk"

May 7, 2018

1.0

If you're going to design a system that sporadically has many users, you need to build it with enough server support.

Pros

Scheduling from home is nice. Being able to access my schedule from almost anywhere is also nice.

Cons

Doesn't work when needed. Most of the nurses at the hospital put their schedule in at 7 am on a certain Monday. We aren't even a large hospital and more often than not, the scheduler doesn't work. We get errors like "The requested service is temporarily unavailable. It is either overloaded or under maintenance. Please try later." or "Unable to load user." or "Unable to load (put just about anything here)" or "Waiting for response from server ."

Review Source

AS

Ashley S.  
Social Worker  
Hospital & Health Care  
Used the software for: 2+ years

### "Time off made easy"

November 13, 2024

5.0

I use it anytime I want to check my PTO and/or use PTO. It's an easy platform to navigate.

Pros

One stop shop for time/ attendance, staffing and scheduling. It's quick and easy to use PTO/sick time when you need to take off work. I like that it keeps all your past PTO days so you can keep track of when you requested off already.

Cons

Has some functions that I don't need/use such as having to clock in and out. Since I am salary all I use the platform for is keeping track of my PTO.

Review Source

JJ

Jody J.  
R.N.  
Hospital & Health Care  
Used the software for: 2+ years

### "Scheduling on the go "

January 27, 2022

5.0

Overall really like the product and would recommend.

Pros

The software is both user-friendly and has an excellent app or on the go access. The data management, employee information and license review works well and reduces administrative time.

Cons

Some of the reports are tricky to pull up and cumbersome to read.

Review Source

AS

Ashley S.  
Social Worker  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy to navigate!"

November 22, 2023

5.0

Pros

It's what we use for our payroll and PTO. I like how it's easy to use and you can see all the days you requested off and how much PTO you have left. Shows the accrual rates of your PTO which is helpful. All I have to do is click one button to sign off on my time sheets.

Cons

There is nothing I don't like about it. Our company switched from using a different platform and this one has been a lot easier to navigate!

Review Source

CL

Chad L.  
HR Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Overall a good product"

May 18, 2017

4.0

Pros

GE's Customer Service is outstanding. Response time is very good. Overall, the program does what it is meant to do effectively. Fairly easy to customize to employer specifics as well.

Cons

Overall feel of the program seems outdated. GE has updated the platform but still seems like it is more of a quick fix rather than an improvement.

Review Source

MK

Morgan K.  
Scheduling supervisor  
Medical Practice  
Used the software for: 2+ years

### "Centricity Review"

January 10, 2020

4.0

Pros

I like that it’s user friendly and easy to use. I like that we can build an outside software and patients’ medical information migrates well between both softwares.

Cons

At this time I can’t think of a con. I love centricity.

Review Source

VR

Verified Reviewer  
Registered Nurse  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use"

April 30, 2018

4.0

Pros

I like that the software is straightforward and simple to use. It is no frills but accomplishes everything you want a scheduling software to accomplish. I mainly use it for requesting time off, keeping track of my schedule and tracking benefits like PTO.

Cons

I feel like you kind of have to search a bit to find what you want and the layout could really use an update. It's not organized well so I find my self always searching for what I want.

Review Source

Dan B.  
analyst  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Transparent time tracking tool"

July 29, 2019

5.0

Pros

It allows for a breakdown of different types of time being logged (on call, normal, overtime, etc). Users can enter PTO and it will automatically deduct from PTO system.

Cons

Adding multiple dates and once is not he the most intuitive feature.

Review Source

RG

ROSEMARY G.  
MEDICAL RECEPTIONIST  
Medical Practice  
Used the software for: 2+ years

### "SUPER CENTRICITY"

March 13, 2018

5.0

Pros

GREAT PROGRAM! THIS PROGRAM HAS FUNCTIONS THAT MAKE IT VERY EASY TO DO THE WORK YOU NEED AT EASE! CONTROL BUTTONS ARE A GREAT FEATURE!

Cons

THE CONS ABOUT THIS PROGRAM IS THE QUICK KEYS CAN BE BETTER SET UP SO THAT YOU GET MORE USE OUT OF THEM.

Review Source

CT

Claudine T.  
Facilitator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy to use Time & Attendance"

February 17, 2022

5.0

I find it easy to use for both colleagues and managers.

Pros

I like that the colleagues can take a bigger role in their timecards

Cons

So far, I have not run into any problems.

Review Source

JF

James F.  
Cardiac sonographer  
Medical Practice  
Used the software for: 2+ years

### "Absolutely a total clunker if a program, and is like something from the 1980’s. Incredibly user unfriendly and obtuse. In no circumstances would I recommend this terrible product to anyone!"

March 14, 2018

1.0

Avoid at all cost, unless you currently enjoy playing Pac-Man on your 386.

Pros

It brings back feelings of nostalgia for dial-up Internet and “Pong.” I wish it could be displayed on a monochrome monitor to complete the user experience.

Cons

Calandar starts off in March 2016, requiring time-wasting steps to reach a current schedule. Appalling user un-friendly, with a decidedly outmoded and clunky operating style. The absolute worst support U have seen for any current software system.

Review Source

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