# Cents Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Cents the right Point of Sale solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/241159/Cents/reviews --- Cents 4.8 (13) [View alternatives](https://www.capterra.com/p/241159/Cents/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Cents Ease of use 4.8 Customer Service 4.8 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Growth marketing Computer Software Used the software for: 6-12 months ### "Love cents!" May 20, 2022 5.0 Pros Ease of use, customer support, they actually care about my business Cons Some growing pains and glitches, but overall amazing daily Review Source FR Felix R. owner - manager Textiles Used the software for: 2+ years ### "what we needed!" July 12, 2024 5.0 overall a great experience, we grow up together. Pros customer support, ability to share or bring up ideas and getting heard, ease of use for employees and customers Cons Cents is a software, you use what you need, you don't need to use all functions. Switched from [Cash Register Express](https://www.capterra.com/p/12601/Cash-Register-Express/) needed a PUD part (scheduling, routing, payment) Review Source FD Francis D. Laundromat Owner Commercial Real Estate Used the software for: 1-2 years ### "Improvements for Cents" March 26, 2024 4.0 Good, because of customer service and \[sensitive content hidden\]. The POS needs to be more dependable. Pros Daily summary of Sales to Owner. Great customer service and team to help with issues. Cons Format for reporting does not allow seamless upload in Quickbooks. POS is not reliable. Fees are high for delivery through Uber/Lyft. Review Source JW Jason W. Owner Retail Used the software for: 1-2 years ### "Review from Jason Worme" January 9, 2024 5.0 Outstanding company who are easy to work with and have amazing customer service. This product has already changed my business and I can see that this team will continue to delivery features that will allow me to grow my business further. Pros Intuitive and easy to use right out of the box, my staff and customers love it. Cons Some customers are annoyed by the amount of automated sms they receive, I would like the ability for our customers (ow owners) to reduce the volume of messages. Alternatives considered [Curbside Laundries](https://www.capterra.com/p/207505/Curbside-Laundries/)[CleanCloud](https://www.capterra.com/p/133390/CleanCloud/) Reason for choosing Cents I liked the fact that they had a vision to have the whole laundry store operate with one system, we have recently purchased Cents Connect in our second store and love that ability to have the whole store connected. Review Source AS Amanda S. Owner Retail Used the software for: 1-2 years ### "Always Improving" January 29, 2024 4.0 Pros I appreciate the simple user interface with Cents. I also appreciate that they are continuing to build out their product and their customer service is very accessible and responsive. Cons Cents is still a new company that is a tech company that entered the laundry industry. When releasing their features, sometimes it is clear that it is a tech company and not a laundry company, however they do provide opportunity for feedback and are continuing to iterate with each update. Additionally, because the company is still building, there are features that are still on the roadmap but not yet available that require workarounds. Alternatives considered [Curbside Laundries](https://www.capterra.com/p/207505/Curbside-Laundries/)[CleanCloud](https://www.capterra.com/p/133390/CleanCloud/) Reason for choosing Cents We chose Cents because of the accountability to investors so we knew the product would need to be continually improved and built up. Review Source KS Kacey S. Owner Consumer Services Used the software for: 1-2 years ### "Best Choice We Ever Made Was Switching To Cents" February 12, 2024 5.0 Fabulous! If you want the best all in one system for Laundry & Dry Cleaning, Cents is definitely it! They are always evolving for the better and making ground breaking strides in this industry. Pros 1) POS & inventory tracking all in one system 2) Ability to track employee productivity, time cards, and tips 3) Easy custom reporting for bookkeeping, accounting 4) Easy invoicing for commercial accounts 5) Integrated PUD system 6) Remote access for handling problems from anywhere 7) Awesome customer support anytime 8) Account manager checks in frequently to provide updates and help with any issues 9) THEY LISTEN! Anytime we have had a suggestion to make Cents better for our needs, it has always been placed into review and the system updated to accommodate. Cents is always evolving for the better! THAT'S DAMN GOOD CUSTOMER SERVICE! Cons Start up and monthly fees may SEEM steeper than other companies, but for all it does and the amount of revenue that has increased because of switching to Cents, it really isn't! We really don't have to much to complain about. Reason for choosing Cents I scheduled demos with a few companies with a list of must haves that met our specific needs. Cents is the only one who came close to what we were looking for and I'm so glad we made the switch! Switched from [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) Spot sucks. No customer service. System was hard to work with. OUTDATED! Review Source BB Bolor B. Manager Consumer Services Used the software for: 6-12 months ### "Strong Product with Amazing Support" July 2, 2024 5.0 Pros Their friendly team made us feel like they are part of our team too. Anytime we have issue, I text or call their team and get response or solution right away. That kind of customer service is rare. They recently created Cents Community where we can share our experiences, tips and tricks so that we can all grow together in this business. Cons Me and our team are 100% happy with the software and the tools. Any feature we request or ask are in the process of developing, so we're happy growing with Cents. Review Source KC Kelly C. Administrative Assistant Consumer Services Used the software for: 6-12 months ### "Cents make life easier" April 18, 2024 5.0 Cents made it so easy for us to get our new business up and running. They took all the guess work and headache out of it. Pros I love that we have a rep that checks in with us monthly to make sure everything is working properly. And I love that there is a cents community forum that we can communicate with other users as well as the Cents team and grow together. Cons Honestly, of all the things Cents has to offer there are 2 things it's lacking that we need. 1. The ability to sell gift cards. 2. The ability to delete products and services you no longer offer. Review Source SS Steven S. Business Manager Hospitality Used the software for: Less than 6 months ### "New Operater" May 17, 2024 5.0 It has served our needs well so far. Everything is very intuitive and works well together. Pros I like that we have a success manager who helps us make sure we are using it and acquiring customers successfully. Cons That I cannot input cash or check customers, as we have a lot of seniors who don't like using cards. Review Source CQ Cleo Q. Owner Retail Used the software for: 1-2 years ### "Growing Together!" February 3, 2024 5.0 Pros Ease of use. Very intuitive. The backbone of the company that has products and features in the pipeline designed for laundry operators to ease daily operational and management. Cons Not really a cons but a comment because the company is so young and still growing and learning just like the laundry industry in the modern era trying to solve and provide solutions to operators as well as to the consumers. Review Source DS Drew S. Owner Consumer Services Used the software for: 1-2 years ### "The software I needed to scale" January 17, 2024 5.0 The team is 5 star and the software is built beautifully! Pros Customer management was the biggest pro for us. We manage a few hundred recurring orders weekly and the cents system allowed us to continue to grow without feeling the workload. Cons The biggest obstacle we've had to overcome is a lack of a calendar view of our orders for visual management. Review Source JA Jose A. Owner Consumer Services Used the software for: 6-12 months ### "Cent is the one stop shop " January 17, 2024 5.0 Very pleased with the whole team. Especially Zariyah M. She need so helpful with me. Pros Love how vent can help manage my whole laundromat. Cents was very patient with me during my retool of my laundromat. I had to keep delaying when I was going to start using it. Cons Right now I want to be able to have locker integration Review Source TM Tyler M. Founder and Ceo Consumer Services Used the software for: Less than 6 months ### "Navigating Cents" January 22, 2024 5.0 Pros Very usre friendly and also leadership cares. Cons Nothing really. Have not ran into something yet, Review Source Similar Products Featured ## Related categories [Dry Cleaning](https://www.capterra.com/dry-cleaning-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.