--- title: "Archie Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Archie the right Meeting Room Booking System solution for you? Explore 90 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/241184/Archie/reviews/" page_type: "reviews" language: "en" --- Archie 4.8 (90) [View alternatives](https://www.capterra.com/p/241184/Archie/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of Archie Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews NATALIIA P Human Resources ManagerReal Estate, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Members can book resources themselves which reduces a lot of manual scheduling for our team, simplifies how we charge them and all that, even for something as simple as printing credits or other add-on services we offer“ March 14, 2026 Amy W Human Resources ManagerReal Estate, 10,001+ employeesUsed the software for: 6-12 months. “The floor map can feel slightly slow to load when many people are using the system at the same time in the morning.“ June 27, 2026 Amy W Human Resources ManagerReal Estate, 10,001+ employeesUsed the software for: 6-12 months. “I also like being able to see where colleagues are sitting before I go in, which helps planning office days.“ June 27, 2026 Grayson C Head of Technology Event LogisticsEvents Services, 51 - 200 employeesUsed the software for: 1-2 years. “It currently doesn't support scanning labels for deliveries, and while you can send notifications in multiple ways, there are still scenarios where that should be more automated.“ March 20, 2025 Viktor T IT Operations LeadFinancial Services, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “I mostly interact with Archie through the mobile app. If I decide to go into the office, I just open the app and reserve a desk in less than a minute.“ March 12, 2026 Sarah T Senior Event Operations ManagerEvents Services, 51 - 200 employeesUsed the software for: 1-2 years. “In the case of very large office spaces the floor maps don't work as well unless they are broken up in different sections, in which case you end up with more filters to deal with each time.“ March 29, 2025 Viktor T IT Operations LeadFinancial Services, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Fast desk booking, clear office map, and the ability to see where colleagues are sitting.“ March 12, 2026 AW Alexandra W MemberHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Some features aren’t very intuitive, so I occasionally find myself clicking around more than expected to find what I need.“ January 6, 2026 ## Showing most helpful reviews Showing 1-25 of 90 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Amy W. Human Resources Manager Real Estate Used the software for: 6-12 months ### "Makes hybrid policies easier and more predictable" June 27, 2026 4.0 I mainly use Archie to book desks when I decide to go into the office. It’s simple enough that I don’t need any instructions and works consistently. Pros Very easy to book a desk in a few seconds. I also like being able to see where colleagues are sitting before I go in, which helps planning office days. Cons The floor map can feel slightly slow to load when many people are using the system at the same time in the morning. Review Source AV Alessandra V. Front of House Coordinator Media Production Used the software for: 6-12 months ### "Thank you Archie" February 24, 2025 5.0 Great from start to finish, \[sensitive content hidden\] were particularly helpful throughout the journey. Pros Quick response times from the support time. Thorough explanations of systems. Responsive to new suggestions. Cons I have no real complaints, other than the fact you can't really edit a booking once you've booked it. Alternatives considered [Sign In App](https://www.capterra.com/p/162584/Sign-In-App/) Reason for choosing Archie Archie offered more features that we needed and wanted. Switched from [Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/) Archie offered more flexibility and the features that we were looking for compared to other products on the market. Review Source ST Seif T. CEO Marketing and Advertising Used the software for: 2+ years ### "good features " February 22, 2025 4.0 Pros the features of Archie are very complementary Cons the prices are a bit expensive for our coworking space Review Source JW James W. Owner Real Estate Used the software for: 1-2 years ### "Great Program to run our 2 Office Suite Locations" February 27, 2025 5.0 We have been on the system now for a little over a year. We moved from one of your competitors. The system works well for us. We like the fact that you have listened to our requests and made improvements to the system. Pros Product is always improving. You listen to your customers and make changes. The product gets better all the time. Cons Sometimes we cannot access the system and there are issues with the system locking up. They are not common. Switched from [Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/) Their program was difficult to navigate, & not very intuitive. Review Source FB Freyja B. Infrastructure Operations Lead Real Estate Used the software for: 6-12 months ### "Great improvement to our office operations" June 20, 2026 5.0 We use Archie to manage both visitors and meeting rooms. It has replaced a mix of manual processes and different tools, which has made day-to-day coordination much easier. Pros Visitor pre-registration and automatic notifications have significantly improved our reception flow. Meeting room scheduling is also much more structured now, and support has been helpful during setup. Cons Some configuration areas are quite detailed, so the initial setup took longer than expected while we aligned everything with our internal process. Review Source James H. Partner, Financial Services Practice Financial Services Used the software for: Less than 6 months ### "Easy to deploy and maintain" May 29, 2026 5.0 Implementation was smoother than expected and needed only minimal maintenance and support afterward. Pros Integrations with tools like Outlook and Teams worked well from the start. The platform feels stable and reliable, and we haven’t had major issues. It’s also relatively easy to manage from an admin perspective once set up. Cons The admin UI could be more intuitive in some areas, especially when configuring settings for the first time. Some options are a bit hidden and take time to find. Review Source Robert G. HR Transformation Manager Real Estate Used the software for: Less than 6 months ### "Works well for flexible schedules" May 30, 2026 4.0 Fantastic solution! Super easy to use and although switching between locations is not the most practical, overall even that is an okay process for reservations. Pros Fast and reliable booking process. The app is convenient when making last-minute decisions, and I like being able to quickly check availability. It fits well with a flexible work schedule. Cons Would like more personalization options, such as saving preferred desks or setups. Also, occasionally the availability view takes a moment to refresh. Review Source Katy C. Marketing Manager Events Services Used the software for: Less than 6 months ### "Clean visitor experience" April 13, 2026 5.0 Visitors check in quickly and the people receiving them are notified right away. It feels much more professional than what we had before. Pros Notifications and pre-registration work really well and make the whole process smooth. It’s easy to see who is expected during the day, and the check-in experience is simple for guests. It also keeps everything organized in one place. Cons Just wish the different screens where more customizable, for instance showing the email field later on in the flow instead of at the beginning, stuff like that. Review Source Tetiana C. Office Manager Real Estate Used the software for: 6-12 months ### "Our guests actually enjoy checking in now" November 7, 2025 5.0 The check-in process feels slick and modern, which makes a great first impression. The app runs on any tablet too so you can manage any type of device with Archie. Pros You set different badge templates per visit type + automate most of the steps of the registration process. It's great! Cons No block lists, and no native integration with HRIS. The system is pretty advanced but it does lack some features other enterprise tools offer. Review Source Christopher C. Managing Director Consumer Services Used the software for: Less than 6 months ### "All-in-one workplace tool" May 30, 2026 5.0 We use it across rooms and visitors, and it replaced multiple tools. Overall very happy with its simplicity and reliability. Pros Centralized platform makes a big difference compared to using separate tools. Easy adoption across teams and consistent experience for different use cases. It covers most of our needs in one place. Cons Minor UI tweaks would improve it further, especially in terms of navigation. Some areas could be slightly more polished to make them easier to use. Review Source Esme S. Talent Acquisition Manager Hospital & Health Care Used the software for: 6-12 months ### "Makes it easier to manage visitors" November 26, 2024 5.0 Visitors can register in advance and check-in when they arrive, or fill out the registration form on the spot. If they do the latter, the form changes depending on the type of visit, and they can even sign specific agreements as part of the registration. Pros Easy to use, this is the most important thing for us since otherwise we end up having to support visitors which defeats the whole purpose of the system. Cons They offer decent analytics on visitor behavious, but I would like to be able to customize those further. Switched from [Sign In Solutions](https://www.capterra.com/p/150664/sign-in-solutions/) Better usability in my opionion, and more transparent pricing. Review Source MW Mat W. Owner Real Estate Used the software for: Less than 6 months ### "Efficient and Reliable Conference Room Booking Made Simple" October 6, 2025 5.0 Overall, our experience with Archie has been very positive. It has significantly simplified booking conference rooms, reduced scheduling conflicts, and improved office efficiency. The interface is user-friendly, the features are practical, and support has been responsive, making it a reliable solution for our daily operations. Pros We’ve found Archie refreshingly intuitive and reliable. The booking calendar is clear, quick to use, and eliminates double-bookings. The ability to view real-time room availability, integrate with our calendars, and manage everything from one place has genuinely streamlined how our office operates. Cons The initial setup took a bit of time, as there are many options to configure before it runs smoothly. Once everything’s in place, it works well, but the onboarding could be a little more guided. A simpler first-time setup process would make the experience nearly flawless. Switched from [Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/) I don't know, it had nothing to do with me. Review Source AM Ava M. Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Took a bit of setup but worth it" September 1, 2025 5.0 There’s a lot under the hood so it takes a bit to really ramp up... but once it's set up, it saves a ton of time!! Pros We’re managing meeting rooms, shared desks, events, and billing all from the same dashboard. It’s clean and efficient. Cons One of the integrations we wanted (with our accounting system) had to be set up manually which took additinoal resources Review Source Ewa J. Account Manager Hospitality Used the software for: 1-2 years ### "Works exactly how you’d want it to" July 26, 2025 5.0 No fuss, no confusion, it does the job really well. Helped us automate a lot of important things. Overall, it works good for what I need Pros The whole experience is smooth from pre-registration to sign-out. Notifications are delivered instantly and hope we will get those in Slack as well soon. Cons Would be great to have a direct Slack integration for visits instead of only for meeting room reservations. Review Source Monika K. Finance Manager Information Technology and Services Used the software for: Less than 6 months ### "Everything is tracked automatically" August 16, 2025 4.0 No need to follow up manually or guess who’s where. For 100% more helpful rather than doing it manually Pros I like that we get real-time updates when someone checks in or a meeting room gets occupied. Overall, team use it pretty often Cons Minor usability issues like all software but nothing too bad. More deeper accuracy would be appreciated in terms of analytics Review Source Sylwia R. Technical Support Specialist Human Resources Used the software for: Less than 6 months ### "Archie does exactly what we needed" August 15, 2025 5.0 It helped us combine two things we used to do separately: visitor access and managing desk reservations. Other desk booking software offered only a very simple VMS, we chose Archie as it was more complete. Pros Visitors check in at the front while our team uses the same platform to reserve desks or meeting rooms. It's all in one place now! Cons Not a huge deal but it takes a few steps to cancel a booking, an "undo" button would make that faster. Review Source Anna K. Senior Director Public Relations and Communications Used the software for: 1-2 years ### "Archie for Hybrid Offices" February 1, 2025 5.0 I manage a small team in a mid-sized office space and Archie has become my go-to tool for everything from desk booking to visitor management. When we host events, we can pre-register all attendees and make check-ins very fast when they arrive. For day-to-day alignment, it's great for booking meeting spaces or checking the schedule of the team. Pros The visitor management system is top-notch. It’s easy to set up custom check-in flows, the app itself is very intuitive, and the notifications when guests arrive are super helpful. Cons Updating floor plans is not easy, their team is ready to help which is awesome, but if there was a quick way for us to do it ourselves, it would be great. Anyway it's somthing only relevant in case of office expansions or major changes, so not a big deal. Switched from [Skedda](https://www.capterra.com/p/132372/Skedda-Bookings/) It was a better fit for our organization. Review Source Winnie H. Human Resources Generalist Marketing and Advertising Used the software for: 6-12 months ### "Archie exceeded our expectations" March 13, 2025 5.0 A great software overall, new features are rolled out relatively often and the platform is very easy to manage. Pros Simple room and desk booking experience for users, and lots of options to adapt the platform to our needs during the setup phase. Cons The booking process is flawless, but there are parts of the software that could be developed further, for instance more customization possibilities in the downloadable reports. Review Source Sarah T. Senior Event Operations Manager Events Services Used the software for: 1-2 years ### "Great for desk booking and office planning" March 29, 2025 5.0 No more confusion or manual processes for office visits, it's easy to find an available space quickly even on the same day. Pros It's super clear which desks are free at any moment, I can access a list or office map, see where people are, and immediately know what to reserve. Cons In the case of very large office spaces the floor maps don't work as well unless they are broken up in different sections, in which case you end up with more filters to deal with each time. Review Source YM Yasmin M. Social Media Manager Computer Software Used the software for: 1-2 years ### "I don’t miss checking my colleagues schedule manually each time" September 9, 2025 4.0 I like that it removes the guesswork from plannig office days. You just check the app, see the schedule and press "sit next to them". Pros The integration with Teams is great. Notifications, check-in, direct booking. Happy they will integrated visitors too in it. Cons I really wish the app could remember my favorite desk automatically or make it faster to rebook a resource. Review Source Clara D. General Manager Marketing and Advertising Used the software for: 1-2 years ### "Very happy with Archie" January 30, 2025 5.0 I’m impressed by how easy Archie makes it to coordinate meeting room bookings across multiple locations. You just select the office or filter by floor, capacity, or equipment, and you're good to go. They also offer a wayfinding map for first time users that may not be familiar with the office layout. Pros Easy to use with multiple locations, lots of different ways to filter rooms and resources, and nice integration with Slack for notifications. Cons I wish they had a feature that automatically suggests a lower capacity room when available, so that if a 4-people team is booking a room that has capacity for 8, but a smaller meeting space is available, they are encouraged (but not forced to) select the other one. Review Source RD Robin D. Project Coordinator Higher Education Used the software for: Less than 6 months ### "Archie is great!" October 13, 2025 5.0 It's been great - the desk booking system offered Archie is so convenient. It's handy enough to make working in the office a well-planned experience. Pros Knowing who is in your neighbouring desks and where to find the colleague you want to have a chat. Another thing I like very much is that you can actually make a recurring booking. Cons So far, I haven't found anything that I do not like. If I have to name one, it may be that if the persons have the same initials, it would be good to show a photo if available when pop up on the initial. Review Source NS Noah S. Chief Executive Officer Real Estate Used the software for: 1-2 years ### "Archie Is Here To Stay!" February 22, 2025 5.0 Really stellar, the Archie team takes care of you from start to finish with multiple onboarding sessions and prompt support. The platform has really grown to support our business in more ways than one. With affordable monthly pricing, White Labeled applications and so much more, it’s hard to look anywhere else. Pros The customer service is impeccable. We’ve had internal issues arise on the platform and without fail they resolve the issue within a couple hours so we can keep our members going! Cons In the beginning phases of my subscription Archie lacked many integrations. This was later fixed after a few more months of development on their end. Review Source Jennifer M. HR Manager Media Production Used the software for: 2+ years ### "A great experience so far" January 20, 2025 5.0 We implemented Archie to manage our hybrid work schedule and it's been a great solution for our team. The mobile app works well and most of all it's really easy to book, confirm or release desks and rooms. Pros Nice interface, very quick to book a desk or manage reservations, and it's synced to our Google Calendar so we see everything there as well. Cons It would be nice if the notifications could be more easily customized by each users. Review Source CM Chapin M. Member Services Coordinator Facilities Services Used the software for: 1-2 years ### "The Archie Experience" February 24, 2025 5.0 Positive experience. Makes booking rooms easy. Pros Ease of managing bookings. Layout is straight forward. Able to do online chat if I run into issues. Cons Sometimes the app closes unexpectedly and will need to force start and reopen. 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