# Archie Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Archie the right Meeting Room Booking System solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/241184/Archie/reviews --- Archie 4.9 (82) [View alternatives](https://www.capterra.com/p/241184/Archie/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Archie Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews NATALIIA P Human Resources ManagerReal Estate, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Members can book resources themselves which reduces a lot of manual scheduling for our team, simplifies how we charge them and all that, even for something as simple as printing credits or other add-on services we offer“ March 14, 2026 Grayson C Head of Technology Event LogisticsEvents Services, 51 - 200 employeesUsed the software for: 1-2 years. “It currently doesn't support scanning labels for deliveries, and while you can send notifications in multiple ways, there are still scenarios where that should be more automated.“ March 20, 2025 Viktor T IT Operations LeadFinancial Services, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “I mostly interact with Archie through the mobile app. If I decide to go into the office, I just open the app and reserve a desk in less than a minute.“ March 12, 2026 AW Alexandra W MemberHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Some features aren’t very intuitive, so I occasionally find myself clicking around more than expected to find what I need.“ January 6, 2026 Viktor T IT Operations LeadFinancial Services, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Fast desk booking, clear office map, and the ability to see where colleagues are sitting.“ March 12, 2026 Sarah T Senior Event Operations ManagerEvents Services, 51 - 200 employeesUsed the software for: 1-2 years. “In the case of very large office spaces the floor maps don't work as well unless they are broken up in different sections, in which case you end up with more filters to deal with each time.“ March 29, 2025 Artem S Senior IT ManagerReal Estate, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Archie helped us replace several small tools we were using for desks, meeting rooms, and visitors.“ March 11, 2026 AH Amelia H Graphic DesignerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Minor bugs especially when new features are rolled out. Plus, sometimes they are not communicated that well.“ August 27, 2025 ## Showing most helpful reviews Showing 1-25 of 82 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kaya M. Web Developer Information Technology and Services Used the software for: 6-12 months ### "Intuitive and user-friendly" September 29, 2025 5.0 Everyone on our team got the hang of it fast - we started with just meeting rooms and then extended to managing desks too shortly after. Pros Love the visual seating map, and how you can search by person or team. For me it's more about knowing who's at the office rather than where to sit, but still it's a great way to align. Cons At the beginning the mobile app was logging me out quite often, not sure if it was a set up issue but it lasted for a while and was very annoying. Luckily that happens rarely now. Switched from [Skedda](https://www.capterra.com/p/132372/Skedda-Bookings/) Better UI in simplicity perspective. Much better ease of use Review Source RL Richard L. Chief of Staff and Head of Operations Real Estate Used the software for: 1-2 years ### "Choose Archie if you want an easy and flawless member experience in your business. " February 21, 2025 5.0 Fantastic overall - I have enjoyed my experience and will continue to enjoy it as well as we grow together in our partnership. Pros The platform is fantastic to use as an administrator and end user. I've had positive feedback from our co-working members who need access to information quickly, and to be able to manage their overall experience of our space we provide. The customer service team is also incredible and attentive, providing direct, clear, concise responses with video support. I have given feedback on the product and it goes into their feedback loop, so I feel heard. Cons Payment integration functionality needs work to incorporate solutions and gateways outside of Stripe only. Square for example is how we manage our payment services and it doesn't integrate without developer time that is costly. Another area for improvement is mass downloads of documents and invoices for team and individual accounts. I needed to turn this around in 24 hours, and had to do it 1:1 which was cumbersome and an energy zap. There is room for improvement in the reporting and analytics function as well. Switched from [Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/) Clunky in both set up and execution. The integrations were great with a plethora of options that would work for advertising to payments, but it had too many dependencies and plug ins, and without a user friendly guide in place, I had to run around like a mouse chasing cheese to find where the root cause problem lived. Review Source ST Seif T. CEO Marketing and Advertising Used the software for: 2+ years ### "good features " February 22, 2025 4.0 Pros the features of Archie are very complementary Cons the prices are a bit expensive for our coworking space Review Source AW Alexandra W. Member Hospitality Used the software for: 1-2 years ### "A Solid Office Management App" January 6, 2026 5.0 My overall experience with Archie has been positive. The app is easy to use for everyday tasks like viewing conference room bookings, receiving office updates, and registering guests. While some features could be more intuitive, it’s a helpful and reliable tool for managing office needs. Pros Archie is very intuitive and easy to use. I can easily see conference room bookings, stay updated with office messages, and register guests without any hassle. Cons Some features aren’t very intuitive, so I occasionally find myself clicking around more than expected to find what I need. Review Source MT Mia T. Human Resource Manager Information Technology and Services Used the software for: 6-12 months ### "Members can book, pay, and manage their plans on their own, and it seems like they don't really need any guidance except for very specific things." August 28, 2025 5.0 Members can book, pay, and manage their plans on their own, and it seems like they don't really need any guidance except for very specific things. Pros We’ve had way fewer support requests since launching it. People find their way around the platform easily. Cons It would be great to have more tools to manage scheduled tours of the space - currently we use Calendly on the website instead of their native tool. Switched from [Cobot](https://www.capterra.com/p/197477/Cobot/) Better user experience in my opinion.Overall it is easier to manage all the rooms with Archie Review Source Heather T. Senior Special Events Partner Events Services Used the software for: 1-2 years ### "Reliable solution with great customer service" March 26, 2025 4.0 Fantastic there there are so many different ways you can book a space, including tablet app, mobile, Teams integration and web of course. Pros They always provide great support, the booking methods are fully customizable, and the user experience is overall really good. Cons The initial setup can appear complex, it's important to understand how you want to customize the solution and allocate some time to that before a full rollout. Switched from [Envoy](https://www.capterra.com/p/143721/Envoy/) All features in one plan, without expensive add-ons Review Source AV Alessandra V. Front of House Coordinator Media Production Used the software for: 6-12 months ### "Thank you Archie" February 24, 2025 5.0 Great from start to finish, \[sensitive content hidden\] were particularly helpful throughout the journey. Pros Quick response times from the support time. Thorough explanations of systems. Responsive to new suggestions. Cons I have no real complaints, other than the fact you can't really edit a booking once you've booked it. Alternatives considered [Sign In App](https://www.capterra.com/p/162584/Sign-In-App/) Reason for choosing Archie Archie offered more features that we needed and wanted. Switched from [Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/) Archie offered more flexibility and the features that we were looking for compared to other products on the market. Review Source Monica R. HR Business Partner Real Estate Used the software for: 1-2 years ### "Great visitor management solution" January 9, 2025 5.0 What I love about Archie is that we can pre-register visitors so when they come in all they have to do is scan a QR code to check-in, and they automatically get instructions on where to go. We also have a sign-in form for non-registered visitors, and the process is quite simple in that case as well. It saves our team a lot of time, and gives a great first impression to our guests. Pros The platform is highly customizable, and their team even developed a feature for us within the first 30 days of our contract, which is something I'm pretty sure would have not been possible with other solutions. And even more important, our team finds it really easy to use! Cons I haven't found any issues at the moment, although personally I would like more automations in place when it comes to notifications. Switched from [Envoy](https://www.capterra.com/p/143721/Envoy/) Cheaper and all visitor features available in one plan. Review Source William L. Facility manager Consumer Goods Used the software for: 1-2 years ### "A complete solution for coworking" January 21, 2025 5.0 With Archie our space can manage memberships, payments, bookings, and other aspects of the workspace. We use the Visitor app to register tours and guest, the Rooms app for meeting room reservations, and the main Archie app for everything else, like community feed, ticketing system, billing and payements and so on.. Pros We were able to really integrate it into other tools we use, including payment providers, accounting software, WiFi networks and door access control. Next on our list is to do the same for printers, they have two native integrations there and we need to decide which one to go for. Cons The set up takes a bit of time, becase while the user interface is very simple and intuitive, the software behind is quite complex and powerful so you need to think about different ways you can set things up. Anyway, it's more of a one-time effort, but definitely the type of software you need to spend some time configuring (but luckily their onboarding team was very helpful). Switched from [Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/) We had a few headaches with our previous provider. Review Source Lydia T. Insurance agent Insurance Used the software for: 6-12 months ### "Makes it easier to track who’s onsite" July 29, 2025 5.0 It helps us stay compliant and aware of who's in the building at all times. Must have for large companies Pros The digital log is super helpful, especially when we need to pull data for audits or reports.Overall,we do enjoy it Cons Visitor badge printing is sometimes delayed by a few seconds, but it’s not a major issue which can cause anything Switched from [Sign In App](https://www.capterra.com/p/162584/Sign-In-App/) Lots of featues and ease of use compare to the old one Review Source MW Mat W. Owner Real Estate Used the software for: Less than 6 months ### "Efficient and Reliable Conference Room Booking Made Simple" October 6, 2025 5.0 Overall, our experience with Archie has been very positive. It has significantly simplified booking conference rooms, reduced scheduling conflicts, and improved office efficiency. The interface is user-friendly, the features are practical, and support has been responsive, making it a reliable solution for our daily operations. Pros We’ve found Archie refreshingly intuitive and reliable. The booking calendar is clear, quick to use, and eliminates double-bookings. The ability to view real-time room availability, integrate with our calendars, and manage everything from one place has genuinely streamlined how our office operates. Cons The initial setup took a bit of time, as there are many options to configure before it runs smoothly. Once everything’s in place, it works well, but the onboarding could be a little more guided. A simpler first-time setup process would make the experience nearly flawless. Switched from [Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/) I don't know, it had nothing to do with me. Review Source OB Olivia B. Sales Specialist Information Technology and Services Used the software for: 6-12 months ### "Office chaos is finally under control" September 5, 2025 5.0 We were using spreadsheets before. Archie brought structure to our space and now everything runs like clockwork, well almost let's say :) Pros The map editor is very flexible. Admin tools are powerful without being complicated. The UI is a bit nicer than other solutions. Cons Takes a bit of time to get used to how permissions work across roles as well as hot to adjust resource visibility based on team / user group. Review Source Clara D. General Manager Marketing and Advertising Used the software for: 1-2 years ### "Very happy with Archie" January 30, 2025 5.0 I’m impressed by how easy Archie makes it to coordinate meeting room bookings across multiple locations. You just select the office or filter by floor, capacity, or equipment, and you're good to go. They also offer a wayfinding map for first time users that may not be familiar with the office layout. Pros Easy to use with multiple locations, lots of different ways to filter rooms and resources, and nice integration with Slack for notifications. Cons I wish they had a feature that automatically suggests a lower capacity room when available, so that if a 4-people team is booking a room that has capacity for 8, but a smaller meeting space is available, they are encouraged (but not forced to) select the other one. Review Source Quentin H. Events and Experiences Manager Events Services Used the software for: 6-12 months ### "The ideal app for hybrid offices" March 21, 2025 5.0 We don't waste time coordinating access anymore, and instant notifications about visitors or bookings keep everyone informed. Pros Checking in visitors is pretty easy, they just scan a QR code to retreive their information, and complete the registration in less than a minute. Cons Recurring visits are not so easy to handle, it would be great to have something similar to what they offer for rooms and desks for recurring schedules. Review Source CF Chloe F. Office Manager Media Production Used the software for: 1-2 years ### "Powerful coworking management software" April 23, 2025 5.0 Operational tasks are simpler now, we spend less time on manual admin work and more time engaging with our members directly. Pros We used a non-dedicated space scheduling tool before and it only go us to a point, switching to an actual coworking software helped us automate many other aspects of our operations... memberships, invoices, payments, sometimes natively sometimes via integrations. Cons The onobarding gudies are nice but kind of lenghty and they take time to go through, simpler overviews would be nice for new users. Review Source Rebecca H. Office Management Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Powerful and easy to use" January 24, 2025 5.0 It's simple to reserve a spot, select work-from-home days, update our startus and aligning with my colleages on their schedule. Pros Very easy booking process for desks, phone booths, meeting rooms or occasionally private offices. The mobile app is great, and everything is in sync with Outlook. Cons It would be nice to be able to customize what reminders and notifications I want to get. Review Source Brenda F. Human Resources Specialist Consumer Goods Used the software for: 1-2 years ### "Amazing coworking app!" January 17, 2025 5.0 Archie really covers everything I need: credits for desk booking, easy way to manage memberhsip plans, ticketing system, news board, and even a directory for networking across the coworking space. Pros Great usability, everything is really straightforward and easy to use, despite tons of features being packed into the software. They really did a great job. Cons We experienced some delays when rolling out the solution the first time, which was not ideal. Review Source AM Angie M. Office Manager Hospitality Used the software for: 6-12 months ### "Works great for our office " June 1, 2025 5.0 Pros We implemented Archie after moving to a new office space, and the experience for our team has been great, everyone got used to it very quickly. Cons It offers different ways to interact with the platform so you can book a space from what's most conveninet each time, like mobile app, desktop, or conference room displays. Review Source Sylwia R. Technical Support Specialist Human Resources Used the software for: Less than 6 months ### "Archie does exactly what we needed" August 15, 2025 5.0 It helped us combine two things we used to do separately: visitor access and managing desk reservations. Other desk booking software offered only a very simple VMS, we chose Archie as it was more complete. Pros Visitors check in at the front while our team uses the same platform to reserve desks or meeting rooms. It's all in one place now! Cons Not a huge deal but it takes a few steps to cancel a booking, an "undo" button would make that faster. Review Source ES Emily S. Sales Specialist Information Technology and Services Used the software for: Less than 6 months ### "A solid tool that delivers on its promises" September 7, 2025 5.0 Archie does what you expect it to. It’s straightforward and simply works + new hires pick it up quickly. Pros Setup was surprisingly quick, and the support team helped us import our floor plans and set up the different policies and settings we wanted to have in place. Cons Everything has to be tied to a user, you have privacy settings, but admins can still see who booked what. Review Source Marcus T. MLOps Specialist Information Technology and Services Used the software for: 6-12 months ### "Makes the managing process easier" January 3, 2025 5.0 I find Archie really helpful for managing bookings, payments, and member communication. It’s not perfect, but it’s a huge step up from what we were using before. Its price adapts perfect to our needs Pros It's very easy to review your customer's information, everything can be found in one place which saves a lot of time specially when we have to handle with different customers Cons Setting everything up initially was a bit time-consuming, but once everything was done, you don't have to chance anything else unless that you are adding a new item Review Source Laura P. IT Project Manager Real Estate Used the software for: 1-2 years ### "Fantastic customer service" January 18, 2025 5.0 Archie is a great tool to manage office spaces. We use it for different things, but the visitor management product is what we use the most. The few times I had issues their support team was super friendly and effective in solving our problem, I really felt they had our back there. Pros Great customer support team, ready to help us when we need it. They don't offer direct phone support unfortunately, but the response times have always been pretty fast. Cons A nice addition to their suite of tools would be emergency notifications, which right now is possible manually but not in an automated way. Review Source Olivia P. Human Resource Manager Real Estate Used the software for: 1-2 years ### "Super easy to reserve desks and register office visits" January 15, 2025 5.0 Perfect for hybrid offices or other high-traffic facilities, in our case it's a life saver as we finally have all visitor data and employee schedules in a single app, without jumping across different tools. Definitely saves me a lot of time. Pros What I like the most is that everything is really easy from a user perspective, you can switch from floor map to list with one tap, access upcoming reservations or scheduled visits also with one tap, everything is there. Cons Can't pin point anything specific, maybe more customization options but it works well for me. Review Source CM Chapin M. Member Services Coordinator Facilities Services Used the software for: 1-2 years ### "The Archie Experience" February 24, 2025 5.0 Positive experience. Makes booking rooms easy. Pros Ease of managing bookings. Layout is straight forward. Able to do online chat if I run into issues. Cons Sometimes the app closes unexpectedly and will need to force start and reopen. Review Source Christina C. Operations Coordinator Financial Services Used the software for: 6-12 months ### "A shared office essential" January 16, 2025 5.0 I definitely enjoy the modern UI and the fact that it does a lot more than just room and desk booking. I can see who is working from home for example, or schedule visits to other offices. Pros Lots of features! And it has always worked really well for me. Cons The app's UI is intuitive but also very minimalistic, not a huge fan. 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