--- title: "Archie Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Archie the right Meeting Room Booking System solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/241184/Archie/reviews/" page_type: "reviews" language: "en" --- Archie 4.8 (88) [View alternatives](https://www.capterra.com/p/241184/Archie/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 31st, 2026 # Reviews of Archie Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews NATALIIA P Human Resources ManagerReal Estate, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Members can book resources themselves which reduces a lot of manual scheduling for our team, simplifies how we charge them and all that, even for something as simple as printing credits or other add-on services we offer“ March 14, 2026 Amy W Human Resources ManagerReal Estate, 10,001+ employeesUsed the software for: 6-12 months. “The floor map can feel slightly slow to load when many people are using the system at the same time in the morning.“ June 27, 2026 Viktor T IT Operations LeadFinancial Services, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “I mostly interact with Archie through the mobile app. If I decide to go into the office, I just open the app and reserve a desk in less than a minute.“ March 12, 2026 Grayson C Head of Technology Event LogisticsEvents Services, 51 - 200 employeesUsed the software for: 1-2 years. “It currently doesn't support scanning labels for deliveries, and while you can send notifications in multiple ways, there are still scenarios where that should be more automated.“ March 20, 2025 Viktor T IT Operations LeadFinancial Services, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Fast desk booking, clear office map, and the ability to see where colleagues are sitting.“ March 12, 2026 Sarah T Senior Event Operations ManagerEvents Services, 51 - 200 employeesUsed the software for: 1-2 years. “In the case of very large office spaces the floor maps don't work as well unless they are broken up in different sections, in which case you end up with more filters to deal with each time.“ March 29, 2025 Amy W Human Resources ManagerReal Estate, 10,001+ employeesUsed the software for: 6-12 months. “I also like being able to see where colleagues are sitting before I go in, which helps planning office days.“ June 27, 2026 AH Amelia H Graphic DesignerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Minor bugs especially when new features are rolled out. Plus, sometimes they are not communicated that well.“ August 27, 2025 ## Showing most helpful reviews Showing 1-25 of 88 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tetiana C. Office Manager Real Estate Used the software for: 6-12 months ### "Our guests actually enjoy checking in now" November 7, 2025 5.0 The check-in process feels slick and modern, which makes a great first impression. The app runs on any tablet too so you can manage any type of device with Archie. Pros You set different badge templates per visit type + automate most of the steps of the registration process. It's great! Cons No block lists, and no native integration with HRIS. The system is pretty advanced but it does lack some features other enterprise tools offer. Review Source AV Alessandra V. Front of House Coordinator Media Production Used the software for: 6-12 months ### "Thank you Archie" February 24, 2025 5.0 Great from start to finish, \[sensitive content hidden\] were particularly helpful throughout the journey. Pros Quick response times from the support time. Thorough explanations of systems. Responsive to new suggestions. Cons I have no real complaints, other than the fact you can't really edit a booking once you've booked it. Alternatives considered [Sign In App](https://www.capterra.com/p/162584/Sign-In-App/) Reason for choosing Archie Archie offered more features that we needed and wanted. Switched from [Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/) Archie offered more flexibility and the features that we were looking for compared to other products on the market. Review Source ST Seif T. CEO Marketing and Advertising Used the software for: 2+ years ### "good features " February 22, 2025 4.0 Pros the features of Archie are very complementary Cons the prices are a bit expensive for our coworking space Review Source Robert G. HR Transformation Manager Real Estate Used the software for: Less than 6 months ### "Works well for flexible schedules" May 30, 2026 4.0 Fantastic solution! Super easy to use and although switching between locations is not the most practical, overall even that is an okay process for reservations. Pros Fast and reliable booking process. The app is convenient when making last-minute decisions, and I like being able to quickly check availability. It fits well with a flexible work schedule. Cons Would like more personalization options, such as saving preferred desks or setups. Also, occasionally the availability view takes a moment to refresh. Review Source JW James W. Owner Real Estate Used the software for: 1-2 years ### "Great Program to run our 2 Office Suite Locations" February 27, 2025 5.0 We have been on the system now for a little over a year. We moved from one of your competitors. The system works well for us. We like the fact that you have listened to our requests and made improvements to the system. Pros Product is always improving. You listen to your customers and make changes. The product gets better all the time. Cons Sometimes we cannot access the system and there are issues with the system locking up. They are not common. Switched from [Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/) Their program was difficult to navigate, & not very intuitive. Review Source SR Sarah R. Manager Real Estate Used the software for: 2+ years ### "Archie makes mamaging coworking a breeze" February 24, 2025 5.0 Archie is an excellent product to streamline my coworking business. Pros Archie is very user friendly, easily integrated into how our coworking space operates. Archie support is amazing! My questions are always answered quickly and the support staff is knowledgeable and helpful. Cons I wish I could customize my invoices more: change the dates reflected, leave more notes. Alternatives considered [Coworks](https://www.capterra.com/p/201270/Coworks/)[Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/) Reason for choosing Archie Archie was the least complicated and fit our business model best Switched from [Wobee](https://www.capterra.com/p/252804/Wobee/) The managing company decided not to maintain the product. Review Source AS Adam S. Cofounder Real Estate Used the software for: 6-12 months ### "Very pleased to have made the switch to Archie" February 23, 2025 4.0 Overall we are very pleased having made the switch to Archie. Pros Highly customizable and loaded with lots of automated feature and actions allowing us to manage our space and memberships effectively! The mobile experience is terrific and and tremendous improvement for our members. Cons Some native language and actions in the platform are not as intuitive as we'd like, such as the process of enabling refunds and account credits. Alternatives considered [Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/)[OfficeRnD Workplace](https://www.capterra.com/p/232841/OfficeRnD-Hybrid/) Reason for choosing Archie Cost, ease of onboarding, and availability of native integrations met our expectations. Switched from [Proximity Space](https://www.capterra.com/p/169416/Proximity-Space/) Switched to meet customer demands for a better and more functional mobile experience. Review Source James H. Partner, Financial Services Practice Financial Services Used the software for: Less than 6 months ### "Easy to deploy and maintain" May 29, 2026 5.0 Implementation was smoother than expected and needed only minimal maintenance and support afterward. Pros Integrations with tools like Outlook and Teams worked well from the start. The platform feels stable and reliable, and we haven’t had major issues. It’s also relatively easy to manage from an admin perspective once set up. Cons The admin UI could be more intuitive in some areas, especially when configuring settings for the first time. Some options are a bit hidden and take time to find. Review Source Katy C. Marketing Manager Events Services Used the software for: Less than 6 months ### "Clean visitor experience" April 13, 2026 5.0 Visitors check in quickly and the people receiving them are notified right away. It feels much more professional than what we had before. Pros Notifications and pre-registration work really well and make the whole process smooth. It’s easy to see who is expected during the day, and the check-in experience is simple for guests. It also keeps everything organized in one place. Cons Just wish the different screens where more customizable, for instance showing the email field later on in the flow instead of at the beginning, stuff like that. Review Source Christopher C. Managing Director Consumer Services Used the software for: Less than 6 months ### "All-in-one workplace tool" May 30, 2026 5.0 We use it across rooms and visitors, and it replaced multiple tools. Overall very happy with its simplicity and reliability. Pros Centralized platform makes a big difference compared to using separate tools. Easy adoption across teams and consistent experience for different use cases. It covers most of our needs in one place. Cons Minor UI tweaks would improve it further, especially in terms of navigation. Some areas could be slightly more polished to make them easier to use. Review Source LH Lucy H. System Admin Real Estate Used the software for: 6-12 months ### "Switched to Archie and haven’t looked back" June 6, 2025 5.0 Archie has made it way easier for us to handle bookings and stay connected with our members. Pretty confident to say that this is the tool that was needed Pros Very flexible system with lots of tools for sales, bookings, and member communication. Also,quite simple Cons It’s a bit limited when it comes to booking or paying for extras like equipment or food with a room. Switched from [OfficeRnD Workplace](https://www.capterra.com/p/232841/OfficeRnD-Hybrid/) Archie is way easier to set up and manage compared to Officernd, couldn't be happier about the choice to switch. Review Source RC Robert C. director Commercial Real Estate Used the software for: 1-2 years ### "Great product" February 21, 2025 5.0 Very pleased with everything, easy to use Pros Very user friendly, fast customer support Cons admin iOS app is not as complete as web, but not a big deal Alternatives considered [OfficeRnD Workplace](https://www.capterra.com/p/232841/OfficeRnD-Hybrid/) Reason for choosing Archie Interface was better at the time and seemed easier to use Review Source MW Mat W. Owner Real Estate Used the software for: Less than 6 months ### "Efficient and Reliable Conference Room Booking Made Simple" October 6, 2025 5.0 Overall, our experience with Archie has been very positive. It has significantly simplified booking conference rooms, reduced scheduling conflicts, and improved office efficiency. The interface is user-friendly, the features are practical, and support has been responsive, making it a reliable solution for our daily operations. Pros We’ve found Archie refreshingly intuitive and reliable. The booking calendar is clear, quick to use, and eliminates double-bookings. The ability to view real-time room availability, integrate with our calendars, and manage everything from one place has genuinely streamlined how our office operates. Cons The initial setup took a bit of time, as there are many options to configure before it runs smoothly. Once everything’s in place, it works well, but the onboarding could be a little more guided. A simpler first-time setup process would make the experience nearly flawless. Switched from [Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/) I don't know, it had nothing to do with me. Review Source JD Jean-Marc D. Social Innovation and Empathic Leadership Consultant Animation Used the software for: 1-2 years ### "Archie, a friendly user app for booking system" October 15, 2025 4.0 Since the cellphone app tuning to align with the web platform everything works perfectly, and at ease ! In fact, it is easier to check-in with my booking pass from the cellphone app. The history of transactions and purchase receipt are easily traceable. I like the purchase and payment system and the way every actions are linked with my mail, to ensure clarity of every uses of the app. Pros I do like very much the booking app on the cellphone, especially the "pass check-in" system. It is friendly user and aesthetically sober guarantying a simpler use. Cons I disliked the previous cellphone app. It was so much simple that i had difficulties for booking my passes. It was much more a good looking app with few possibilities versus what was really possible to do on the web app. So i used the web platform all the times that i needed it, with computer starting steps at each time. Review Source OB Olivia B. Sales Specialist Information Technology and Services Used the software for: 6-12 months ### "Office chaos is finally under control" September 5, 2025 5.0 We were using spreadsheets before. Archie brought structure to our space and now everything runs like clockwork, well almost let's say :) Pros The map editor is very flexible. Admin tools are powerful without being complicated. The UI is a bit nicer than other solutions. Cons Takes a bit of time to get used to how permissions work across roles as well as hot to adjust resource visibility based on team / user group. Review Source Grayson C. Head of Technology Event Logistics Events Services Used the software for: 1-2 years ### "Very convenient for welcoming visitors" March 20, 2025 5.0 Compliance has become much easier, and we always know exactly who's onsite, whether they're employees or external guests Pros It is very easy to pre-register guests, all you have to do is associate a visit type and who the host is. They can also sign in directly through the kiosk, so both scenarios are covered. It took almost no time for our team to get comfortable using it. Cons It currently doesn't support scanning labels for deliveries, and while you can send notifications in multiple ways, there are still scenarios where that should be more automated. Review Source CF Chloe F. Office Manager Media Production Used the software for: 1-2 years ### "Powerful coworking management software" April 23, 2025 5.0 Operational tasks are simpler now, we spend less time on manual admin work and more time engaging with our members directly. Pros We used a non-dedicated space scheduling tool before and it only go us to a point, switching to an actual coworking software helped us automate many other aspects of our operations... memberships, invoices, payments, sometimes natively sometimes via integrations. Cons The onobarding gudies are nice but kind of lenghty and they take time to go through, simpler overviews would be nice for new users. Review Source Winnie H. Human Resources Generalist Marketing and Advertising Used the software for: 6-12 months ### "Archie exceeded our expectations" March 13, 2025 5.0 A great software overall, new features are rolled out relatively often and the platform is very easy to manage. Pros Simple room and desk booking experience for users, and lots of options to adapt the platform to our needs during the setup phase. Cons The booking process is flawless, but there are parts of the software that could be developed further, for instance more customization possibilities in the downloadable reports. Review Source EB Eliana B. Graphic Designer Information Technology and Services Used the software for: Less than 6 months ### "Easy to manage memberships and bookings" August 22, 2025 5.0 It's made it easier to scale without hiring more staff since we can automate a few things that we could not before. Pros Setting up different plans, allocating credits, and allowing self-service bookings really cuts down on admin time. Cons Some of the reporting is a bit limited if you want granular data beyond the basics, so that's something that could be improved... Review Source AH Amelia H. Graphic Designer Information Technology and Services Used the software for: Less than 6 months ### "Reliable and efficient for daily operations" August 27, 2025 5.0 Archie is stable, quick, and easy to train new staff on. Most of all it is highly customizable so you can get it to do (almost) exactly what you need. Pros Even with multiple members and changing needs, we’re able to update plans and manage bookings without friction. Cons Minor bugs especially when new features are rolled out. Plus, sometimes they are not communicated that well. Review Source KB Kendra B. User Experience Designer Marketing and Advertising Used the software for: Less than 6 months ### "Clean design, lots of features" September 16, 2025 5.0 The app feels modern and runs well. That might sound basic but it truly matters, and the experience is just as good on web although i use that less often. Pros Mobile and desktop both work great, lots of functionalities, and they update small aspects of the product very often. Cons The non-English language versions of the UI are auto translated I think, that's the feedback I got. Doesn't affect me personally but it might for some visitors switching language. Review Source Rebecca H. Office Management Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Powerful and easy to use" January 24, 2025 5.0 It's simple to reserve a spot, select work-from-home days, update our startus and aligning with my colleages on their schedule. Pros Very easy booking process for desks, phone booths, meeting rooms or occasionally private offices. The mobile app is great, and everything is in sync with Outlook. Cons It would be nice to be able to customize what reminders and notifications I want to get. Review Source Brenda F. Human Resources Specialist Consumer Goods Used the software for: 1-2 years ### "Amazing coworking app!" January 17, 2025 5.0 Archie really covers everything I need: credits for desk booking, easy way to manage memberhsip plans, ticketing system, news board, and even a directory for networking across the coworking space. Pros Great usability, everything is really straightforward and easy to use, despite tons of features being packed into the software. They really did a great job. Cons We experienced some delays when rolling out the solution the first time, which was not ideal. Review Source CM Chapin M. Member Services Coordinator Facilities Services Used the software for: 1-2 years ### "The Archie Experience" February 24, 2025 5.0 Positive experience. Makes booking rooms easy. Pros Ease of managing bookings. Layout is straight forward. Able to do online chat if I run into issues. Cons Sometimes the app closes unexpectedly and will need to force start and reopen. Review Source Laura P. IT Project Manager Real Estate Used the software for: 1-2 years ### "Fantastic customer service" January 18, 2025 5.0 Archie is a great tool to manage office spaces. We use it for different things, but the visitor management product is what we use the most. The few times I had issues their support team was super friendly and effective in solving our problem, I really felt they had our back there. Pros Great customer support team, ready to help us when we need it. They don't offer direct phone support unfortunately, but the response times have always been pretty fast. Cons A nice addition to their suite of tools would be emergency notifications, which right now is possible manually but not in an automated way. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.