# Page 2 | Archie Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Archie the right Meeting Room Booking System solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/241184/Archie/reviews

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Archie

4.8 (85)

[View alternatives](https://www.capterra.com/p/241184/Archie/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 2 - Reviews of Archie

## Showing most helpful reviews

Showing 26-50 of 85 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Madison B.  
Head of Clinical Development  
Biotechnology  
Used the software for: 6-12 months

### "Excellent support and strong feature set"

February 21, 2026

4.0

Customer service is honestly great. They respond quickly and really help us figure things out. We use Archie to manage bookings for rooms and offices, and it’s been very reliable so far.

Pros

It’s flexible and covers everything from room bookings to visitor check-ins. The onboarding team was very helpful.

Cons

It took some time to set up since there are many customization options. Not really a con, just something to know upfront.

Switched from

[Eptura Engage](https://www.capterra.com/p/150960/Condeco-Desk-Booking-Software/)

Simple UI really is the most important for our team in terms of usage. So this is our choice.

Review Source

Kaya M.  
Web Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Intuitive and user-friendly"

September 29, 2025

5.0

Everyone on our team got the hang of it fast - we started with just meeting rooms and then extended to managing desks too shortly after.

Pros

Love the visual seating map, and how you can search by person or team. For me it's more about knowing who's at the office rather than where to sit, but still it's a great way to align.

Cons

At the beginning the mobile app was logging me out quite often, not sure if it was a set up issue but it lasted for a while and was very annoying. Luckily that happens rarely now.

Switched from

[Skedda](https://www.capterra.com/p/132372/Skedda-Bookings/)

Better UI in simplicity perspective. Much better ease of use

Review Source

BF

Bart F.  
Principal  
Information Technology and Services  
Used the software for: 6-12 months

### "Good experience with Archie"

October 9, 2025

4.0

Navigation is good. Options are easy to find. Occassionally I need to close the app and reopen it to get the door unlock screen to show up correctly.

Pros

The app so far can do everything I want with it. Reserve rooms. Review credits. Unlock doors. Review my invoices.

Cons

2 cons. 1) The door unlocking isn't always seemless. Seems to sometimes delay and I have to hold the phone and move around until it finally unlocks. Most of the time it's fine. 2) I'd like an option where the door unlock is easier to pull up. I have to open the app. Go to a second screen. Then click on the door unlock icon. Not a big deal other than when my hands are full coming into the office. Would like it to be a button on the main screen.

Review Source

LB

Lukas B.  
Managing Director  
Real Estate  
Used the software for: 2+ years

### "Happy to work with Archie!"

February 22, 2025

4.0

We work with archie since years. the development is good and the support answers quick. While using the invoicing and financial tools the options to integrate Archie into other book keeping services could be better.

Pros

Very flexibel with a lot of opportunities to boost sales, bookings and to communiicate with the community.

Cons

while booking a room its not possible to book ad ons like equipment, food/baverages etc. It would also be an asset if the seating for the rooms can be chosen.

Alternatives considered

[Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/)[Cobot](https://www.capterra.com/p/197477/Cobot/)

Reason for choosing Archie

Archie offers more flexibility and was the right product at that time.

Review Source

Tetiana C.  
Office Manager  
Real Estate  
Used the software for: 6-12 months

### "Our guests actually enjoy checking in now"

November 7, 2025

5.0

The check-in process feels slick and modern, which makes a great first impression. The app runs on any tablet too so you can manage any type of device with Archie.

Pros

You set different badge templates per visit type + automate most of the steps of the registration process. It's great!

Cons

No block lists, and no native integration with HRIS. The system is pretty advanced but it does lack some features other enterprise tools offer.

Review Source

Mia C.  
QA Analyst  
Real Estate  
Used the software for: 6-12 months

### "Really helpful for hybrid schedules"

August 19, 2025

5.0

It helps manage both people visiting and staff coming in only a few days a week. New features are rolling out quite often

Pros

You can see who has booked what, which desks are free, and whether a visitor is expected that day. It’s helped us plan a lot better.

Cons

Some competitors offer more native integrations.Some integrations are limited but overall more than enough

Review Source

DH

Danny H.  
Backend Software Developer  
Computer Software  
Used the software for: 6-12 months

### "Solid Product but sometimes issues with"

December 5, 2025

4.0

8/10, it has had hiccups with syncing with Google Calendar, but it's decent software. Good looking UI, smooth experience overall. Booking recurring meetings is not obvious. I always have to coach myself through that process.

Pros

The UI/UX is good looking, fairly intuitive, and a really smooth experience. When the product works, it works perfectly, and this is 90-95% of the time.

Cons

Sometimes it is not synced with Google Calendar, so it will show a meeting room as available. Then it confirms a booking for me, but in fact the meeting room was not available, and thus the booking is not made. Thus I am forced to look up the Google calendar of multiple meeting rooms to determine what is actually available. This has been resolved, but it was an issue for 1 or 2 weeks.

Review Source

MT

Mia T.  
Human Resource Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Members can book, pay, and manage their plans on their own, and it seems like they don't really need any guidance except for very specific things."

August 28, 2025

5.0

Members can book, pay, and manage their plans on their own, and it seems like they don't really need any guidance except for very specific things.

Pros

We’ve had way fewer support requests since launching it. People find their way around the platform easily.

Cons

It would be great to have more tools to manage scheduled tours of the space - currently we use Calendly on the website instead of their native tool.

Switched from

[Cobot](https://www.capterra.com/p/197477/Cobot/)

Better user experience in my opinion.Overall it is easier to manage all the rooms with Archie

Review Source

RK

Ronel K.  
Consultant en Innovation et Stratégie Produit  
Information Services  
Used the software for: Less than 6 months

### "Un outil complet et intuitif pour la gestion d'espaces de coworking"

December 11, 2025

4.0

Archie est devenu un outil indispensable pour la gestion de notre espace de coworking ō79. L'application offre une excellente solution pour organiser les réservations et avoir une vue globale de l'utilisation des espaces. Malgré quelques domaines à améliorer, notamment concernant les réservations rétroactives et la synchronisation calendaire, je recommande vivement Archie pour tout gestionnaire d'espace de coworking.

Pros

Interface intuitive et facile à utiliser. Vue d'ensemble complète du coworking permettant une gestion efficace des réservations et de la disponibilité des espaces. Excellente visibilité sur les activités et l'occupation du bâtiment.

Cons

Impossibilité de réserver rétroactivement une heure ou date passée quand on a oublié de faire la réservation au préalable. Synchronisation avec les calendriers personnels (Google Calendar, Outlook) pas encore optimale, ce qui peut créer des conflits d'agenda.

Review Source

Klaudia O.  
Account Payable Specialist  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "A big improvement, finally we have less manual processes"

August 10, 2025

5.0

Definitely better than manual logs or shared calendars. Very useful to keep track of meeting offices .

Pros

Setting up recurring visitors is easy, and the sign-in process is fast. I think guests appreciate how easy the experience is, it makes everything more professional.

Cons

We had a few early questions on how to set up access rules, but the support team was quick to help .

Review Source

JD

Jean-Marc D.  
Social Innovation and Empathic Leadership Consultant  
Animation  
Used the software for: 1-2 years

### "Archie, a friendly user app for booking system"

October 15, 2025

4.0

Since the cellphone app tuning to align with the web platform everything works perfectly, and at ease ! In fact, it is easier to check-in with my booking pass from the cellphone app. The history of transactions and purchase receipt are easily traceable. I like the purchase and payment system and the way every actions are linked with my mail, to ensure clarity of every uses of the app.

Pros

I do like very much the booking app on the cellphone, especially the "pass check-in" system. It is friendly user and aesthetically sober guarantying a simpler use.

Cons

I disliked the previous cellphone app. It was so much simple that i had difficulties for booking my passes. It was much more a good looking app with few possibilities versus what was really possible to do on the web app. So i used the web platform all the times that i needed it, with computer starting steps at each time.

Review Source

AM

Ava M.  
Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Took a bit of setup but worth it"

September 1, 2025

5.0

There’s a lot under the hood so it takes a bit to really ramp up... but once it's set up, it saves a ton of time!!

Pros

We’re managing meeting rooms, shared desks, events, and billing all from the same dashboard. It’s clean and efficient.

Cons

One of the integrations we wanted (with our accounting system) had to be set up manually which took additinoal resources

Review Source

Katy C.  
Marketing Manager  
Events Services  
Used the software for: Less than 6 months

### "Clean visitor experience"

April 13, 2026

5.0

Visitors check in quickly and the people receiving them are notified right away. It feels much more professional than what we had before.

Pros

Notifications and pre-registration work really well and make the whole process smooth. It’s easy to see who is expected during the day, and the check-in experience is simple for guests. It also keeps everything organized in one place.

Cons

Just wish the different screens where more customizable, for instance showing the email field later on in the flow instead of at the beginning, stuff like that.

Review Source

Yuliia C.  
IT Operations Manager  
Financial Services  
Used the software for: Less than 6 months

### "Helped us organize our office properly"

March 28, 2026

4.0

So... we rolled out Archie originally to manage desks and visitors and it made a big difference. Later on we started usings additional products to manage visitors and also connected Archie to additional apps. From my side the onboarding experience was smooth and the support team helped us a lot when it came to set everything up.

Pros

Great support team (they are really awesome!) and the product itself is easy to use and everything is centralized.

Cons

Some settings require digging a bit to find at first. Some aspects of the UI are not as polished.

Review Source

Yurii S.  
HR Project Manager  
Real Estate  
Used the software for: Less than 6 months

### "Simple and does exactly what I need"

March 27, 2026

5.0

I use Archie mainly to book desks when I go into the office. It’s straightforward and saves me from having to check with others before showing up.

Pros

Very fast booking process and a clear, user-friendly interface. I especially like the ability to see where coworkers are sitting, which makes collaboration and planning the workday much easier.

Cons

Would be nice to have a “repeat booking” option for the same desk for instance at the end of the work day to simply repeat the booking if the spot is available.

Review Source

Robert G.  
HR Transformation Manager  
Real Estate  
Used the software for: Less than 6 months

### "Works well for flexible schedules"

May 30, 2026

4.0

Fantastic solution! Super easy to use and although switching between locations is not the most practical, overall even that is an okay process for reservations.

Pros

Fast and reliable booking process. The app is convenient when making last-minute decisions, and I like being able to quickly check availability. It fits well with a flexible work schedule.

Cons

Would like more personalization options, such as saving preferred desks or setups. Also, occasionally the availability view takes a moment to refresh.

Review Source

James H.  
Partner, Financial Services Practice  
Financial Services  
Used the software for: Less than 6 months

### "Easy to deploy and maintain"

May 29, 2026

5.0

Implementation was smoother than expected and needed only minimal maintenance and support afterward.

Pros

Integrations with tools like Outlook and Teams worked well from the start. The platform feels stable and reliable, and we haven’t had major issues. It’s also relatively easy to manage from an admin perspective once set up.

Cons

The admin UI could be more intuitive in some areas, especially when configuring settings for the first time. Some options are a bit hidden and take time to find.

Review Source

Oakley B.  
Head of Quality  
Biotechnology  
Used the software for: Less than 6 months

### "Happy with Archie"

February 22, 2026

5.0

It’s made a real difference in how we organize our office days. I can see which zones are quiet, where my coworkers are sitting, and plan where to go before even leaving home. It’s simple but very effective.

Pros

The layout is clear and the map view is perfect for visualizing the office. Love that they added dark mode too!

Cons

Sometimes new features appear without much explanation, so it would help if updates were communicated faster.

Review Source

Heather T.  
Senior Special Events Partner  
Events Services  
Used the software for: 1-2 years

### "Reliable solution with great customer service"

March 26, 2025

4.0

Fantastic there there are so many different ways you can book a space, including tablet app, mobile, Teams integration and web of course.

Pros

They always provide great support, the booking methods are fully customizable, and the user experience is overall really good.

Cons

The initial setup can appear complex, it's important to understand how you want to customize the solution and allocate some time to that before a full rollout.

Switched from

[Envoy](https://www.capterra.com/p/143721/Envoy/)

All features in one plan, without expensive add-ons

Review Source

Ewa J.  
Account Manager  
Hospitality  
Used the software for: 1-2 years

### "Works exactly how you’d want it to"

July 26, 2025

5.0

No fuss, no confusion, it does the job really well. Helped us automate a lot of important things. Overall, it works good for what I need

Pros

The whole experience is smooth from pre-registration to sign-out. Notifications are delivered instantly and hope we will get those in Slack as well soon.

Cons

Would be great to have a direct Slack integration for visits instead of only for meeting room reservations.

Review Source

Christopher C.  
Managing Director  
Consumer Services  
Used the software for: Less than 6 months

### "All-in-one workplace tool"

May 30, 2026

5.0

We use it across rooms and visitors, and it replaced multiple tools. Overall very happy with its simplicity and reliability.

Pros

Centralized platform makes a big difference compared to using separate tools. Easy adoption across teams and consistent experience for different use cases. It covers most of our needs in one place.

Cons

Minor UI tweaks would improve it further, especially in terms of navigation. Some areas could be slightly more polished to make them easier to use.

Review Source

OB

Olivia B.  
Sales Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Office chaos is finally under control"

September 5, 2025

5.0

We were using spreadsheets before. Archie brought structure to our space and now everything runs like clockwork, well almost let's say :)

Pros

The map editor is very flexible. Admin tools are powerful without being complicated. The UI is a bit nicer than other solutions.

Cons

Takes a bit of time to get used to how permissions work across roles as well as hot to adjust resource visibility based on team / user group.

Review Source

Viktoria P.  
HR Development Manager  
Financial Services  
Used the software for: Less than 6 months

### "Smooth integrations and easy rollout"

March 18, 2026

5.0

I was responsible for implementing Archie for our office. The integrations with Outlook and Microsoft Teams worked well and the rollout was easier than expected. Employees started using it almost immediately.

Pros

Integrations are reliable and the system prevents double bookings effectively. The admin tools are also fairly straightforward.

Cons

A few admin settings are not immediately obvious when you first configure the platform, so documentation could be slightly clearer.

Review Source

Anastasiia T.  
HR Business Partner  
Real Estate  
Used the software for: Less than 6 months

### "Keeps our reception organized"

March 13, 2026

5.0

We use Archie mainly to manage visitors and meeting rooms. Guests are registered ahead of time and reception can see exactly who is expected during the day. It has made our front desk much more organized.

Pros

Visitor pre-registration works very well and hosts get notified when their guest arrives. It also keeps a clear log of visitors which is useful.

Cons

Setting up the visitor workflows took some time initially because there are many configuration options.

Review Source

Grayson C.  
Head of Technology Event Logistics  
Events Services  
Used the software for: 1-2 years

### "Very convenient for welcoming visitors"

March 20, 2025

5.0

Compliance has become much easier, and we always know exactly who's onsite, whether they're employees or external guests

Pros

It is very easy to pre-register guests, all you have to do is associate a visit type and who the host is. They can also sign in directly through the kiosk, so both scenarios are covered. It took almost no time for our team to get comfortable using it.

Cons

It currently doesn't support scanning labels for deliveries, and while you can send notifications in multiple ways, there are still scenarios where that should be more automated.

Review Source

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