# Archie Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Archie the right Meeting Room Booking System solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/241184/Archie/reviews --- Archie 4.8 (85) [View alternatives](https://www.capterra.com/p/241184/Archie/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Archie Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews NATALIIA P Human Resources ManagerReal Estate, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Members can book resources themselves which reduces a lot of manual scheduling for our team, simplifies how we charge them and all that, even for something as simple as printing credits or other add-on services we offer“ March 14, 2026 Grayson C Head of Technology Event LogisticsEvents Services, 51 - 200 employeesUsed the software for: 1-2 years. “It currently doesn't support scanning labels for deliveries, and while you can send notifications in multiple ways, there are still scenarios where that should be more automated.“ March 20, 2025 Viktor T IT Operations LeadFinancial Services, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “I mostly interact with Archie through the mobile app. If I decide to go into the office, I just open the app and reserve a desk in less than a minute.“ March 12, 2026 AW Alexandra W MemberHospitality, 11 - 50 employeesUsed the software for: 1-2 years. “Some features aren’t very intuitive, so I occasionally find myself clicking around more than expected to find what I need.“ January 6, 2026 Viktor T IT Operations LeadFinancial Services, 5,001 - 10,000 employeesUsed the software for: Less than 6 months. “Fast desk booking, clear office map, and the ability to see where colleagues are sitting.“ March 12, 2026 Sarah T Senior Event Operations ManagerEvents Services, 51 - 200 employeesUsed the software for: 1-2 years. “In the case of very large office spaces the floor maps don't work as well unless they are broken up in different sections, in which case you end up with more filters to deal with each time.“ March 29, 2025 Artem S Senior IT ManagerReal Estate, 501 - 1,000 employeesUsed the software for: Less than 6 months. “Archie helped us replace several small tools we were using for desks, meeting rooms, and visitors.“ March 11, 2026 AH Amelia H Graphic DesignerInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Minor bugs especially when new features are rolled out. Plus, sometimes they are not communicated that well.“ August 27, 2025 ## Showing most helpful reviews Showing 1-25 of 85 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Monica R. HR Business Partner Real Estate Used the software for: 1-2 years ### "Great visitor management solution" January 9, 2025 5.0 What I love about Archie is that we can pre-register visitors so when they come in all they have to do is scan a QR code to check-in, and they automatically get instructions on where to go. We also have a sign-in form for non-registered visitors, and the process is quite simple in that case as well. It saves our team a lot of time, and gives a great first impression to our guests. Pros The platform is highly customizable, and their team even developed a feature for us within the first 30 days of our contract, which is something I'm pretty sure would have not been possible with other solutions. And even more important, our team finds it really easy to use! Cons I haven't found any issues at the moment, although personally I would like more automations in place when it comes to notifications. Switched from [Envoy](https://www.capterra.com/p/143721/Envoy/) Cheaper and all visitor features available in one plan. Review Source RL Richard L. Chief of Staff and Head of Operations Real Estate Used the software for: 1-2 years ### "Choose Archie if you want an easy and flawless member experience in your business. " February 21, 2025 5.0 Fantastic overall - I have enjoyed my experience and will continue to enjoy it as well as we grow together in our partnership. Pros The platform is fantastic to use as an administrator and end user. I've had positive feedback from our co-working members who need access to information quickly, and to be able to manage their overall experience of our space we provide. The customer service team is also incredible and attentive, providing direct, clear, concise responses with video support. I have given feedback on the product and it goes into their feedback loop, so I feel heard. Cons Payment integration functionality needs work to incorporate solutions and gateways outside of Stripe only. Square for example is how we manage our payment services and it doesn't integrate without developer time that is costly. Another area for improvement is mass downloads of documents and invoices for team and individual accounts. I needed to turn this around in 24 hours, and had to do it 1:1 which was cumbersome and an energy zap. There is room for improvement in the reporting and analytics function as well. Switched from [Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/) Clunky in both set up and execution. The integrations were great with a plethora of options that would work for advertising to payments, but it had too many dependencies and plug ins, and without a user friendly guide in place, I had to run around like a mouse chasing cheese to find where the root cause problem lived. Review Source ST Seif T. CEO Marketing and Advertising Used the software for: 2+ years ### "good features " February 22, 2025 4.0 Pros the features of Archie are very complementary Cons the prices are a bit expensive for our coworking space Review Source NATALIIA P. Human Resources Manager Real Estate Used the software for: Less than 6 months ### "Great platform for managing coworking members" March 14, 2026 5.0 We operate a coworking space and use Archie for managing plans, billing and part of the physical space like space reservations. Members can book resources themselves which reduces a lot of manual scheduling for our team, simplifies how we charge them and all that, even for something as simple as printing credits or other add-on services we offer Pros Very flexible booking system and good visibility into availability. Their team has also been helpful whenever we needed guidance. Cons It took me a little while to fully grasp some of the more advanced configuration settings for memberships. Review Source AV Alessandra V. Front of House Coordinator Media Production Used the software for: 6-12 months ### "Thank you Archie" February 24, 2025 5.0 Great from start to finish, \[sensitive content hidden\] were particularly helpful throughout the journey. Pros Quick response times from the support time. Thorough explanations of systems. Responsive to new suggestions. Cons I have no real complaints, other than the fact you can't really edit a booking once you've booked it. Alternatives considered [Sign In App](https://www.capterra.com/p/162584/Sign-In-App/) Reason for choosing Archie Archie offered more features that we needed and wanted. Switched from [Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/) Archie offered more flexibility and the features that we were looking for compared to other products on the market. Review Source JW James W. Owner Real Estate Used the software for: 1-2 years ### "Great Program to run our 2 Office Suite Locations" February 27, 2025 5.0 We have been on the system now for a little over a year. We moved from one of your competitors. The system works well for us. We like the fact that you have listened to our requests and made improvements to the system. Pros Product is always improving. You listen to your customers and make changes. The product gets better all the time. Cons Sometimes we cannot access the system and there are issues with the system locking up. They are not common. Switched from [Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/) Their program was difficult to navigate, & not very intuitive. Review Source William L. Facility manager Consumer Goods Used the software for: 1-2 years ### "A complete solution for coworking" January 21, 2025 5.0 With Archie our space can manage memberships, payments, bookings, and other aspects of the workspace. We use the Visitor app to register tours and guest, the Rooms app for meeting room reservations, and the main Archie app for everything else, like community feed, ticketing system, billing and payements and so on.. Pros We were able to really integrate it into other tools we use, including payment providers, accounting software, WiFi networks and door access control. Next on our list is to do the same for printers, they have two native integrations there and we need to decide which one to go for. Cons The set up takes a bit of time, becase while the user interface is very simple and intuitive, the software behind is quite complex and powerful so you need to think about different ways you can set things up. Anyway, it's more of a one-time effort, but definitely the type of software you need to spend some time configuring (but luckily their onboarding team was very helpful). Switched from [Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/) We had a few headaches with our previous provider. Review Source SR Sarah R. Manager Real Estate Used the software for: 2+ years ### "Archie makes mamaging coworking a breeze" February 24, 2025 5.0 Archie is an excellent product to streamline my coworking business. Pros Archie is very user friendly, easily integrated into how our coworking space operates. Archie support is amazing! My questions are always answered quickly and the support staff is knowledgeable and helpful. Cons I wish I could customize my invoices more: change the dates reflected, leave more notes. Alternatives considered [Coworks](https://www.capterra.com/p/201270/Coworks/)[Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/) Reason for choosing Archie Archie was the least complicated and fit our business model best Switched from [Wobee](https://www.capterra.com/p/252804/Wobee/) The managing company decided not to maintain the product. Review Source AS Adam S. Cofounder Real Estate Used the software for: 6-12 months ### "Very pleased to have made the switch to Archie" February 23, 2025 4.0 Overall we are very pleased having made the switch to Archie. Pros Highly customizable and loaded with lots of automated feature and actions allowing us to manage our space and memberships effectively! The mobile experience is terrific and and tremendous improvement for our members. Cons Some native language and actions in the platform are not as intuitive as we'd like, such as the process of enabling refunds and account credits. Alternatives considered [Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/)[OfficeRnD Workplace](https://www.capterra.com/p/232841/OfficeRnD-Hybrid/) Reason for choosing Archie Cost, ease of onboarding, and availability of native integrations met our expectations. Switched from [Proximity Space](https://www.capterra.com/p/169416/Proximity-Space/) Switched to meet customer demands for a better and more functional mobile experience. Review Source Artem S. Senior IT Manager Real Estate Used the software for: Less than 6 months ### "Reliable workspace management platform" March 11, 2026 5.0 Archie helped us replace several small tools we were using for desks, meeting rooms, and visitors. Everything is now centralized which makes life easier for both employees and the operations team. Overall the experience has been very positive. Pros Very reliable booking system, easy integrations with calendars, and a clean interface. Employees adopted it quickly which is always the hardest part with new tools. Cons It would be nice to have more customization options for some parts of the interface, especially when configuring the navigation menu. Review Source LH Lucy H. System Admin Real Estate Used the software for: 6-12 months ### "Switched to Archie and haven’t looked back" June 6, 2025 5.0 Archie has made it way easier for us to handle bookings and stay connected with our members. Pretty confident to say that this is the tool that was needed Pros Very flexible system with lots of tools for sales, bookings, and member communication. Also,quite simple Cons It’s a bit limited when it comes to booking or paying for extras like equipment or food with a room. Switched from [OfficeRnD Workplace](https://www.capterra.com/p/232841/OfficeRnD-Hybrid/) Archie is way easier to set up and manage compared to Officernd, couldn't be happier about the choice to switch. Review Source MW Mat W. Owner Real Estate Used the software for: Less than 6 months ### "Efficient and Reliable Conference Room Booking Made Simple" October 6, 2025 5.0 Overall, our experience with Archie has been very positive. It has significantly simplified booking conference rooms, reduced scheduling conflicts, and improved office efficiency. The interface is user-friendly, the features are practical, and support has been responsive, making it a reliable solution for our daily operations. Pros We’ve found Archie refreshingly intuitive and reliable. The booking calendar is clear, quick to use, and eliminates double-bookings. The ability to view real-time room availability, integrate with our calendars, and manage everything from one place has genuinely streamlined how our office operates. Cons The initial setup took a bit of time, as there are many options to configure before it runs smoothly. Once everything’s in place, it works well, but the onboarding could be a little more guided. A simpler first-time setup process would make the experience nearly flawless. Switched from [Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/) I don't know, it had nothing to do with me. Review Source AW Alexandra W. Member Hospitality Used the software for: 1-2 years ### "A Solid Office Management App" January 6, 2026 5.0 My overall experience with Archie has been positive. The app is easy to use for everyday tasks like viewing conference room bookings, receiving office updates, and registering guests. While some features could be more intuitive, it’s a helpful and reliable tool for managing office needs. Pros Archie is very intuitive and easy to use. I can easily see conference room bookings, stay updated with office messages, and register guests without any hassle. Cons Some features aren’t very intuitive, so I occasionally find myself clicking around more than expected to find what I need. Review Source Anna K. Senior Director Public Relations and Communications Used the software for: 1-2 years ### "Archie for Hybrid Offices" February 1, 2025 5.0 I manage a small team in a mid-sized office space and Archie has become my go-to tool for everything from desk booking to visitor management. When we host events, we can pre-register all attendees and make check-ins very fast when they arrive. For day-to-day alignment, it's great for booking meeting spaces or checking the schedule of the team. Pros The visitor management system is top-notch. It’s easy to set up custom check-in flows, the app itself is very intuitive, and the notifications when guests arrive are super helpful. Cons Updating floor plans is not easy, their team is ready to help which is awesome, but if there was a quick way for us to do it ourselves, it would be great. Anyway it's somthing only relevant in case of office expansions or major changes, so not a big deal. Switched from [Skedda](https://www.capterra.com/p/132372/Skedda-Bookings/) It was a better fit for our organization. Review Source Benjamin C. Head of Cloud Technology Events Events Services Used the software for: 1-2 years ### "A great solution for managing our workspace" February 20, 2025 5.0 My team relies heavily on Archie to keep our hybrid office running smoothly. The visitor app makes the experience of our clients and prospects a lot more professional, and the desk booking feature is perfect for alternating WFH and office days. Pros Guest arrival notifications, easy check-ins and possibility to integrate forms and surveys, and the ability to access different data points about visitor or employee office attendance. Cons Setting up our custom workflows took longer than expected, but once it was done, everything worked perfectly. Review Source Winnie H. Human Resources Generalist Marketing and Advertising Used the software for: 6-12 months ### "Archie exceeded our expectations" March 13, 2025 5.0 A great software overall, new features are rolled out relatively often and the platform is very easy to manage. Pros Simple room and desk booking experience for users, and lots of options to adapt the platform to our needs during the setup phase. Cons The booking process is flawless, but there are parts of the software that could be developed further, for instance more customization possibilities in the downloadable reports. Review Source Denise W. Software Engineer Information Technology and Services Used the software for: 6-12 months ### "It keeps improving" March 4, 2025 5.0 Archie has grown into a very complete solution for us, handling everything from room and desk booking to visitor processes. Their team is responsive when needed and we are very happy with our choice. Pros Easy to use, nice interface, lots of different options to book resources, good documentation. Cons There are some booking management features on our wishlist that have never been implemented. Nothing crucial, but still hoping they'll add them to their roadmap. Review Source Sylwia R. Technical Support Specialist Human Resources Used the software for: Less than 6 months ### "Archie does exactly what we needed" August 15, 2025 5.0 It helped us combine two things we used to do separately: visitor access and managing desk reservations. Other desk booking software offered only a very simple VMS, we chose Archie as it was more complete. Pros Visitors check in at the front while our team uses the same platform to reserve desks or meeting rooms. It's all in one place now! Cons Not a huge deal but it takes a few steps to cancel a booking, an "undo" button would make that faster. Review Source Rebecca H. Office Management Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Powerful and easy to use" January 24, 2025 5.0 It's simple to reserve a spot, select work-from-home days, update our startus and aligning with my colleages on their schedule. Pros Very easy booking process for desks, phone booths, meeting rooms or occasionally private offices. The mobile app is great, and everything is in sync with Outlook. Cons It would be nice to be able to customize what reminders and notifications I want to get. Review Source Brenda F. Human Resources Specialist Consumer Goods Used the software for: 1-2 years ### "Amazing coworking app!" January 17, 2025 5.0 Archie really covers everything I need: credits for desk booking, easy way to manage memberhsip plans, ticketing system, news board, and even a directory for networking across the coworking space. Pros Great usability, everything is really straightforward and easy to use, despite tons of features being packed into the software. They really did a great job. Cons We experienced some delays when rolling out the solution the first time, which was not ideal. Review Source NS Noah S. Chief Executive Officer Real Estate Used the software for: 1-2 years ### "Archie Is Here To Stay!" February 22, 2025 5.0 Really stellar, the Archie team takes care of you from start to finish with multiple onboarding sessions and prompt support. The platform has really grown to support our business in more ways than one. With affordable monthly pricing, White Labeled applications and so much more, it’s hard to look anywhere else. Pros The customer service is impeccable. We’ve had internal issues arise on the platform and without fail they resolve the issue within a couple hours so we can keep our members going! Cons In the beginning phases of my subscription Archie lacked many integrations. This was later fixed after a few more months of development on their end. Review Source Gavin A. Head of Strategic Partnerships Executive Office Used the software for: 6-12 months ### "Straightforward and effective coworking app" January 6, 2025 5.0 It’s a pretty straightforward software. I don’t have to jump through hoops to book a room or a desk, which is nice. Also they support notifications for when guests arrive and register at the front desk, which is awesome. Pros Simple and fast booking process. I can see all the available rooms and desks with just a few clicks, and get notified on Slack on within the Archie app. Cons It would be nice if the search function were better, either by adding more filter or by adding favorite resources. Review Source Marcus T. MLOps Specialist Information Technology and Services Used the software for: 6-12 months ### "Makes the managing process easier" January 3, 2025 5.0 I find Archie really helpful for managing bookings, payments, and member communication. It’s not perfect, but it’s a huge step up from what we were using before. Its price adapts perfect to our needs Pros It's very easy to review your customer's information, everything can be found in one place which saves a lot of time specially when we have to handle with different customers Cons Setting everything up initially was a bit time-consuming, but once everything was done, you don't have to chance anything else unless that you are adding a new item Review Source John M. IT manager Real Estate Used the software for: 6-12 months ### "Makes it easy to find available desks and rooms" December 19, 2024 5.0 I’ve been using this software for a while to book coworking spaces, and I’m happy with how it works. It’s simple and gets the job done, which is all I really need. Pros I like how I can see everything available in one place. It’s easy to find the type of space I need. Cons Sometimes the layout is a bit confusing, and I wish it was easier to see all the options without clicking around too much. Review Source Sophia M. Software Engineer Information Technology and Services Used the software for: 2+ years ### "Good option for coworking spaces" November 13, 2024 5.0 We’ve been using Archie for almost a year, and it’s worked well for managing our coworking space. The system has different settings that adapted to the different subscriptions that we offer. Pros The integration with Stripe works great, we have the subscription payments automated, it is a true time saver! Cons It would be nice to have the option to send email templates to specific customers, currently , the templates are shared with all customers Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.