# WebTranslateIt.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WebTranslateIt.com the right Translation Management solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/241213/WebTranslateItcom/reviews --- WebTranslateIt.com 4.7 (9) [View alternatives](https://www.capterra.com/p/241213/WebTranslateItcom/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of WebTranslateIt.com Ease of use 4.4 Customer Service 4.9 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HN Henrik N. Senior web developer Retail Used the software for: 2+ years ### "Good but not great" September 24, 2021 4.0 Pros We've used WTI for years. It works well with the Ruby on Rails conventions (and other formats too) including stuff like pluralisation. It highlights markup and validates things like same number of newlines, which can help catch issues. Lets you provide explanatory texts and length limits. Cons Syncing files between your repo and WTI is effectively like a force-push in Git – it does not attempt to intelligently merge, so we do the "WTI dance" – make local changes, stash them, pull down from WTI to verify nothing else would be affected, unstash, push to WTI. A more intelligent merge would be better. Better still would be if we didn't have to explicitly push from our dev environment to WTI – ideally we'd just push our changes to Git, and WTI would pick up the new or changed translations via a webhook or whatever. Updates are slow in a big project, and the command-line utilities don't handle this well. If I e.g. push some source locale changes to WTI, it can then take several minutes and several tries before it lets me pull down the updated target locale files. If I want to commit all those changes together, that gets annoying. Review Source VR Verified Reviewer Technical writer Computer Software Used the software for: 2+ years ### "To be discovered " November 22, 2023 5.0 At first I was pretty reluctant because I was used to modern CAT tools. It took me some time of discovering and mi the working with it to find that it was a good solution for our company. Pros Its capacity of surprising me with time and convince me it was the right choice. Cons The user interface looks pretty old, or simple.,, Review Source VR Verified Reviewer Technical writer Computer Software Used the software for: 1-2 years ### "Sufficient, but not enough " November 13, 2022 3.0 When I started as the translations manager, I found that my company was using WTI. I soon realized that no professional translator was behind the choice of this platform. It is pretty flexible in terms of deployment but not a good translation tool. Pros Easy to use and to implement. Simple and basic. Cons It is not enough if you need to provide context. Not to mention the poor permissions it offers. Review Source Response from WebTranslateIt.com November 16, 2022 Thanks for the review! It is possible to provide context using the instructions feature. Once you write instructions (which can contain anything: a message, a URL or screenshot) these are displayed above all segments and visible to translators. https://webtranslateit.com/docs/translation\_interface/how\_to\_translate#instructions Don't hesitate to send us feedback at support@webtranslateit.com regarding your pain points on the translation interface and your problems regarding the permissions. We want to make it better but proper feedback is key. Thanks! Edouard NM Norbert M. Development Team Leader Computer Software Used the software for: 2+ years ### "Nice tool for managing localisation" September 29, 2021 5.0 Webtranslateit is the only solution we use at Tresorit for translating our Apps, WebApps, and Emails. We have 10 projects in WTI that different teams and different translators can manage parallelly. Pros We at Tresorit have been using Webtranslateit for more than four years. It's an excellent tool for managing localization. Our translators like the different filters they can use while working on the new segments. Cons The UI is a bit outdated, but I heard that the team is working on a bigger revamp to introduce a new layout. Another improvement would be to introduce tagging or aliasing a file to help the translators under Filers->File. Review Source FS Fabio S. Product Manager Information Technology and Services Used the software for: 2+ years ### "Simple but does the job" October 7, 2021 5.0 We use it to translate a website to 15 languages and it works fine Pros Simple to use, you can grasp it quickly. It's not the most modern piece of software with the latest JS technologies but does the job fine and reliably. Cons The interface even if you selected "Classic interface" is a bit cluttered with too many buttons around. Review Source ZS Zsolt S. CTO Marketing and Advertising Used the software for: 2+ years ### "I use webtranslateit for more than 6 years" October 2, 2021 5.0 Our service is in more than 10 countries. It would not be possible without webtranslateit to manage the translations. The support is amazing. For technical issues, you usually get a response directly from the owner, so its the best answer you can get. Pros Compatible with almost all formats. I use it with i18next, json format. I like the fixed pricing. Other services require a complex calculator just to get the price. Cons I cannot think of any cons. There is one very small issue that when I add new translator in multiple projects and he/she translate multiple languages, I have to add the same person multiple times. But thats maybe just me not knowing how to do it properly. Review Source VR Verified Reviewer Chief Architect Hospitality Used the software for: 2+ years ### "Does the job since 7+ years for us" November 2, 2021 5.0 Pros Allows to efficiently manage translations across various teams. Easy to integrate in your CI/CD pipeline. Cons Support is outstanding. Though once in a while the API fails or it takes a while until all translations are synced. Other then that a bit more features on duplicated segments and change management would be nice. Review Source LC Lizzie C. Project Manager Market Research Used the software for: 2+ years ### "Great tool!" November 26, 2021 5.0 Pros We've used WebTranslateIt for years to translate our platforms, IOS & Android mobile apps into 30+ Languages. We've always used freelance translators and the process has always been so simple to get them set up and translating straight away which is so helpful, particularly on a tight deadline. The discussions feature has been invaluable to support translators in context to the appropriate string. Cons The UI & design is a little dated however I hear that this is being revamped! Review Source VR Verified Reviewer Project Manager Media Production Used the software for: 6-12 months ### "Useful Service" November 8, 2021 5.0 Pros I use WebTranlslateIt for the coordination of large translation projects for apps and websites : easy to use, easy to import translation files, easy to export, and easy to dialogue with different collaborators. Cons Maybe the UI is not the fanciest you could have, it could be improved but still serves its purpose. 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