# Benepass Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Benepass Software - reviews, pricing plans, popular comparisons to other Benefits Administration products and more.

Source: https://www.capterra.com/p/241237/Benepass

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# 

 Benepass Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Benepass

## What is Benepass?

Benepass is a platform to flexibly distribute benefits and non-salary compensation globally. Our card-first technology gives employees a physical and virtual VISA card with all their benefits from their employer coded on the card: including HSAs, FSAs, Wellness Benefits, Family Benefits, WFH Benefits, Food Benefits, Lifestyle Spending Accounts, and customized benefits. Leadership teams have access to an admin dashboard to track employee engagement. Companies see 80%+ engagement with Benepass.

## What is Benepass used for?

[Benefits Administration](https://www.capterra.com/benefits-administration-software/)

Top alternative

Featured

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Benepass

4.8 (16)

VS.

[4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting Price

Contact vendor

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (16)

Ease Of Use

4.9 (4,602)

Value For Money

4.9 (10)

Value For Money

4.8 (3,465)

Customer Service

4.9 (14)

Customer Service

4.7 (3,745)

## Benepass alternatives

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (1,173)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/241237/Benepass/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Benefits Dashboard

4.7 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Use a dashboard to view benefits that are selected by employees or offered by employers

Deduction Management

5.0 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Determine what amounts employees should contribute towards their benefits from each paycheck

HIPAA Compliant

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Employee Benefits Administration

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks

Online Benefits Enrollment

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Select benefits and provide information needed to participate in a benefit via an online portal

HSA/FSA Administration

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Set up and manage health savings and flexible spending accounts for your employees

Benepass 13 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Delegate benefits administration to third party vendors

Use a dashboard to view benefits that are selected by employees or offered by employers

Record employee's benefit plans and selections throughout career progression

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Determine what amounts employees should contribute towards their benefits from each paycheck

Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks

Compliant with HIPAA, which sets standards for sensitive patient data protection

Set up and manage health savings and flexible spending accounts for your employees

Select benefits and provide information needed to participate in a benefit via an online portal

View and track pertinent metrics to find patterns and gain insights from data

Set up connections to third-party platforms to improve business processes

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We can help you find the software with the features you need.

Features

4.4 (16)

4.4

Based on 16 reviews

## Pricing

Value for money

4.9 (10)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.9 (10)

4.9

Based on 10 reviews

## Integrations

[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

Paylocity](https://www.capterra.com/p/86714/WebPay/)[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)[

Justworks](https://www.capterra.com/p/223913/Justworks/)[

UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[

Sage HR](https://www.capterra.com/p/128705/SageHR/)[

SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (14)

4.9

Based on 14 reviews

## User reviews

Overall rating

4.8

Based on 16 reviews

Filter by rating

5(12)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

HL

Helen L.

software engineer

Computer Software

### "Gets the job done"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

April 15, 2022

Pros

It's straightforward to use and generally does what I need it to (upload receipts for reimbursement).

Cons

Buggy, I've had to contact support for a number of issues related to basic functionality. However support was pretty responsive and I've always had my issue resolved in a fairly timely manner.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GH

Gena H.

Licensed Professional Counselor

Individual & Family Services

### "Benepass is the best!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 4, 2022

I have had a great experience with Benepass. I've had a couple of issues with reimbursement, but customer service was on top of it and handled it quickly and professionally.

Pros

I like all of the various options available to me. I appreciate the quick response from customer support. I love being able to see all of my transactions in one place.

Cons

I think finding vendors who accept Benepass could be made a bit easier. It seems complicated to determine if a vendor I would like to use is also a Benepass vendor.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DL

David L.

Manager

Internet

### "Great Benefits System"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 1, 2022

Pros

Love how easy it is to use on a user level. Great customer service if you have questions or if anything is unclear.

Cons

Would be great to have a "places I can use it near me" feature.

Switched from

[Seamless](https://www.capterra.com/p/207295/Seamless-AI/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GD

Gerri D.

UM Medical Director

Health, Wellness and Fitness

### "Senior UM Medical Director"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2022

Great

Pros

I love the ability to keep track of my benefits on an App

Cons

It is a little clunky but your customer support is amazing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DP

Dhaval P.

Sr.Specialist

Biotechnology

### "Value added Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2022

Great platform

Pros

At one location, we find all the information of stores for nutrition, fitness, travel etc.

Cons

I don’t see any cons for this Benepass app

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Curriculum Partner

Education Management

### "Easy to Use and Track Expenses "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 31, 2022

Benepass makes it easy to distribute funds to employees. Even those are aren't tech-savvy can easily figure out this virtual card.

Pros

I love benepass because it is EASY to use. I downloaded the app and my virtual card for my HSA and company stipend were set-up. I can easily track my expenses and upload receipts.

Cons

The app can sometimes be glitchy, and any sort of changes (aka increasing money into your HSA) has to be done through email to reach customer support. I wish there was a built in chat or ability to manage some features myself.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ED

Ethan D.

Design Lead

Financial Services

### "Benepass review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2022

It's been great — I'm very happy with the product. It's a great perk at my company.

Pros

I don't usually expense things to Benepass, I mainly just use it as a debit card for those areas that it automatically expenses for me. I like that it integrates so easily with my other cards and routines. The customer service has been very responsive when I've had any questions or concerns with how money has been expensed.

Cons

It's very easy to use — most day-to-day functions are really easy to use and intuitive. I think improving analytics and spending habits could be a great feature moving forward. I'd love to see the common areas where I'm using money.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GO

Gabriela O.

Business Development Representative

Information Technology and Services

### "Benepass changed my life!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2022

Love it. I use it almost everyday.

Pros

Benepass has been great. Not only I can use it almost everywhere for food and groceries, but also they have an amazing customer care team. They usually respond within the same day.

Cons

No negative feedback. I've enjoyed my experience so far

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Professional services principal

Information Technology and Services

### "Easy to use overall"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 31, 2022

Overall an easy to use app.

Pros

It is great to see my benefits in an easy to use app.

Cons

I had some difficulty completing a couple of steps such as setting up a linked account. It all worked out but I did have to submit a support ticket to actually get through the setup then a ran into an error. The support team did respond promptly and all was resolved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FM

Farbod M.

Computational scientist

Biotechnology

### "Benepass review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 31, 2022

The customer support is very active and polite. It has been very pleasant to all questions about our benefits and also other random questions about the app or the benefits.

Pros

Submitting receipts for reimbursements are really easy to use and has a user friendly environment. Having a physical card and card info to use online also is helpful.

Cons

It takes relatively a long time to get reimbursed I am not sure if it is on Benepass or my company though.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/241237/Benepass/reviews/)

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