--- title: "Acrelia Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Acrelia Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more." source_url: "https://www.capterra.com/p/241265/Acrelia-News/" page_type: "product" language: "en" --- # Acrelia Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Acrelia ## What is Acrelia? Email marketing platform that adapts to your organisational structure to make your emailings more agile and profitable. \* Multi-account and multi-user \* Secure and GDPR-compliant administration \* Collaborative email templates gallery \* Real-time advanced statistics \* API and app integration \* Easy drag&drop editor (video, countdown, dynamic images, qr codes and much more) \* Dynamic content \* Anti-spam analyzer \* Link checker \* Image loading speed calculator \* Automations \* Personal advisor ## What is Acrelia used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Email Verification Tools](https://www.capterra.com/email-verification-tools-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 60 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price €30 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Acrelia?[Manage this product listing](https://www.g2.com/products/acrelia/claim_requests/new?auto=true) Rating Breakdown 4.8 +− Features4.6 Value for Money4.5 Ease of Use4.7 Customer Service4.9 Rating Breakdown 4.8 Features4.6 Value for Money4.5 Ease of Use4.7 Customer Service4.9 ## Acrelia Reviewers Verdict Updated September 2026 AI summary - Acrelia suits small to midsize marketing and communications teams needing reliable, straightforward email campaigns. - Positive feedback centers around responsive customer support, ease of use, and effective email marketing features. - It helps teams manage, send, and analyze targeted campaigns efficiently, with accessible templates and clear reporting. - Some key downsides are limited template variety, occasional interface confusion, and requests for more design customization. - Acrelia fits organizations prioritizing dependable support and campaign execution, but those needing advanced design or highly modern UI may want to compare options. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Acrelia 4.8 (60) VS. [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting Price €30 Usage Based, Per Month Starting Price $20 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (60) Ease Of Use 4.5 (13,495) Value For Money 4.6 (60) Value For Money 4.3 (10,234) Customer Service 4.9 (59) Customer Service 4.3 (10,023) ## Acrelia alternatives Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202338/Gmail/) [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/) [4.6 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132996/brevo/) [MailerLite](https://www.capterra.com/p/136603/MailerLite/) [4.7 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136603/MailerLite/) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) [4.6 (2,569)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/79367/ActiveCampaign/) [View all alternatives](https://www.capterra.com/p/241265/Acrelia-News/alternatives/) ## FAQs about Acrelia Overview ### What problems does Acrelia solve? Acrelia helps teams solve slow campaign setup, confusing email tools, and unresolved technical issues by making email marketing intuitive, supporting fast migrations, and providing immediate, hands-on help. Small businesses, marketing teams, associations, and non-technical users benefit most when they need reliable sending, clear segmentation, and dependable campaign reporting. Answer based on 25 reviews Overview ### Which roles and teams benefit most from Acrelia? Acrelia is most used by marketing and communications teams, including marketing managers, communication directors, community managers, and copy specialists who run email campaigns, manage subscriber lists, and track engagement. Executives, project coordinators, and administrative or commercial staff benefit from its straightforward campaign oversight, audience communication, and reporting workflows. Answer based on 60 reviews Overview ### What company size and industries is Acrelia built for? Acrelia is intended for midsize businesses, but most reviewers are small businesses at 88%, with midsize firms at 7% and enterprises at 5%. It appears across Civic & Social Organization, Retail, and Philanthropy, each representing 5% of reviewers, and is most commonly used for email marketing. Answer based on 60 reviews Features and Usability ### What are the key features of Acrelia? Acrelia includes core email marketing features like campaign management, newsletter templates, contact and list management, segmentation, and campaign analytics. Differentiating capabilities include email verification, duplicate detection, spam analysis, and GDPR compliance. Reviewers also frequently mention the intuitive interface, easy template editing, and responsive customer support. Answer based on 25 reviews Integrations ### Which third-party tools and platforms does Acrelia integrate with? Acrelia integrates with 8 third-party tools, including Microsoft Forms, Microsoft Power Automate, Zapier, Zoho CRM, SAP Sales Cloud, Odoo, OpenCRM, and PrestaShop. These connections cover automation, CRM, forms, and eCommerce platforms. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Acrelia offer? Acrelia provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled learning sessions, documentation offers written reference material, and videos provide visual step-by-step guidance. Answer based on 3 reviews Getting Started and Support ### What customer support options does Acrelia offer, and how do users rate the experience? Acrelia offers email/help desk, FAQ/forum, a knowledge base, phone support, and 24/7 live rep assistance. Users consistently describe support as fast, personal, and effective, with quick answers to questions and same-day issue resolution. New users also mention helpful onboarding and close follow-up during setup and early use. Answer based on 25 reviews Features and Usability ### How good is Acrelia for email marketing? Acrelia works well for email marketing with simple campaign creation, contact management, segmentation, and clear performance tracking. Small and midsize business teams often find it easy to build newsletters and send bulk emails, though some marketers want more design flexibility, automation options, templates, and easier image handling. Answer based on 23 reviews Features and Usability ### Is Acrelia easy to use? Acrelia feels easy to use for most teams, with an intuitive interface, simple campaign setup, and accessible analytics. Small business users and less technical marketers often get started quickly, while some users find the email editor less intuitive, the interface somewhat dated, or certain advanced actions harder to learn. Answer based on 20 reviews ## Features AI summary Based on 20,574 Marketing Automation reviews Capterra data shows that buyers of email marketing software rank the following features as their top priorities: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**45%**) - **Contact Management** (**40%**) Acrelia supports all three features that reviewers consider most important: **Email Campaign Management**, **Campaign Scheduling**, and **Contact Management**. Together, these capabilities help businesses create and send targeted campaigns, plan outreach at the right time, and keep subscriber data organized, allowing teams to run more consistent email programs and improve audience communication. Email Campaign Management 4.8 (45) 53.33% of 45 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Campaign Scheduling 4.8 (22) 81.82% of 22 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Contact Management 4.4 (25) 80.00% of 25 reviewers that rated this feature as important or highly important Manage, organize, and store contact information List Management 4.4 (13) 23.08% of 13 reviewers that rated this feature as important or highly important Manage contacts across multiple mailing lists Mobile Optimization 4.7 (29) 48.28% of 29 reviewers that rated this feature as important or highly important Optimize content to ensure it is easily accessible for mobile users Engagement Tracking 4.6 (35) 74.29% of 35 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Acrelia 94 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anti Spam: Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox - API: Application programming interface that allows for integration with other systems/databases - API Integration: Connect to databases, web services, or APIs for robust data integration - Autoresponders: Create and automatically send premade copy in response to customer messages - Bounce Rate Analysis: Report on email bounce rate statistics - Bulk Email Verification: Verify mass email intake - Bulk Send: Process of sending a large number of documents, messages or emails to multiple recipients at once - Bulk SMS: Provides templates for mass mobile messaging campaigns - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act - Catch-all Server Detection: Detect multiple emails originating from one source - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Consent Management: Manage user consent requests and documents - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Disposable Email Detection: Verify legitimate email addresses on sign up forms - Domain Check: Verify the domain of an email address - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Duplicate Detection: Compare new data with existing records to detect duplicate entries - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Address Extraction: Extract email addresses from multiple data sources - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Sequences: Set up automated email sequences to streamline outreach and engage leads/contacts - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Fraud Detection: Identify and prevent suspicious activity - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - HTML Editor: Add, edit, and manipulate HTML code directly - Image Library: Store and manage images - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - List Management: Manage contacts across multiple mailing lists - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - Newsletter Management: Create and update newsletter content to increase engagement - Open Rate Tracking: Track the number of open emails, messages, and texts for any campaign - Personalization: Adjust communications based on previous interactions or personal preferences - Preview Functionality: Preview materials before finalizing projects - QR Codes: Matrix barcode that stores information - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Recipient Validation: Verify customer email addresses before sending material - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Email Verification: Verify single emails delivered through system - SMS Messaging: Send messages via SMS - Spam Analysis: Analysis and detection of spam-related traffic - Spam Blocker: Filters used to determine different types of malware threats - Spam Detection: Detect spam, BOT, or invalid email addresses - Subscriber Management: Add or remove subscribers from mailing lists - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Syntax Check: Removes improperly formatted email addresses - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.6 (60) 4.6 Based on 60 reviews ## Pricing Value for money 4.6 (60) [View pricing plan details](https://www.capterra.com/p/241265/Acrelia-News/pricing/) Mensual €30.00 Usage Based,Per Month Prepago €75.00 Usage Based,One Time SMS €11.50 Usage Based,One Time Verificación de emails €4.00 Usage Based,One Time Value for money 4.6 (60) 4.6 Based on 60 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[ Microsoft Forms](https://www.capterra.com/p/246649/Microsoft-Forms/)[ OpenCRM](https://www.capterra.com/p/129881/OpenCRM/)[ Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)[ SAP Sales Cloud](https://www.capterra.com/p/153454/SPM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (59) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (59) 4.9 Based on 59 reviews ## User reviews Overall rating 4.8 Based on 60 reviews Filter by rating 5(49) 4(9) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent AL Anna L. Contable Wholesale ### "100% RECOMENDABLE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2025 Fantástica, nunca lo había probado, y lo encuentro una aplicación muy útil a la hora de enviar campañas o new letters. Pros Que es fácil de utilizar, el soporte de atención al cliente es de 10, son muy amables y competentes. Cons No hay mucho que decir de desventajas, al igual la forma de acceder a la aplicación a la hora de verificar. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 31, 2025 Hola, ¡muchísimas gracias por tu reseña! Tus comentarios son de gran importancia para nosotros y los tenemos en cuenta. Nos alegra saber que estás teniendo una experiencia muy positiva utilizando nuestra plataforma. Siempre estamos aquí para ayudarte en todo lo que necesites. IS Isra S. Social Media and Digital Marketing Manager Professional Training & Coaching ### "Fiable, intuitivo y eficaz." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 28, 2025 Llevamos varios años trabajando con Acrelia y, por el momento, el nivel de satisfacción es muy alto. Pros Es una plataforma muy intuitiva y fácil de usar con menús completos. A demás tienes unas estadísticas muy completas. Cons Me gustaría encontrar plantillas con diseños más diferenciados a las existentes ya que las actuales son algo similares. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 30, 2025 Hola, ¡muchísimas gracias por dejarnos una reseña! Tus comentarios son muy valiosos para nosotros y los apreciamos enormemente. Nos complace saber que has tenido una experiencia excelente con nuestra plataforma. Cada mes publicamos nuevas plantillas de distintos setores y temáticas, de todas maneras, estamos abiertos a cualquier sugerencia :) Recuerda que nuestro equipo está siempre disponible para atender cualquier solicitud o consulta que puedas tener. ¡Gracias de nuevo! SF Sonia F. administrativo Food & Beverages ### "Satisfactoria y funcional, con margen de personalización" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 September 1, 2025 En general, estoy muy contenta con Acrelia, ya que su plataforma resulta práctica, eficiente y sencilla de usar, aunque con pequeños ajustes de personalización sería aún mejor. Pros La web de Acrelia es muy intuitiva y fácil de usar, lo que permite trabajar de manera ágil y cómoda en todas las funciones que ofrece, facilitando la gestión de campañas. Cons Sería ideal poder personalizar de manera más completa la ubicación y la cantidad de los botones, ya que esto permitiría adaptar la interfaz a las necesidades específicas de cada usuario y mejorar la eficiencia Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 3, 2025 Hola, ¡muchísimas gracias por tu reseña! Tus comentarios son muy valiosos para nosotros y los apreciamos enormemente. Nos complace saber que estás teniendo una experiencia excelente con nuestra plataforma. En la nueva versión de la herramienta podrás personalizar el orden de las columnas de las listas y los campos que quieres visualizar, por ejemplo. Recuerda que nuestro equipo está siempre disponible para atender cualquier solicitud o consulta que puedas tener. ¡Gracias de nuevo! MG Manel G. Asesor de comunicación Philanthropy ### "Mi experiencia con Acrelia" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2025 Hace años que uso Acrelia. Lo he usado trabajando para distintas empresas y el servicio siempre ha sido excelente. También lo he recomendado a varios colegas. Pros El servicio de atención al cliente. Próximo, humano, accesible y resolutivo. Tienes un teléfono al que llamar y donde responde una persona. Inaudito en el sector! Cons Quizás la plataforma no es visualmente tan atractiva como otras herramientas, pero es una cuestión puramente estética sin resultado en los envíos Reasons for choosing Acrelia Sabía de la excelencia del servicio de atención al cliente Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 25, 2025 Hola, ¡muchas gracias por dedicar tiempo a dejarnos una reseña y por recomendarnos! Nos alegra saber que estás teniendo una experiencia excelente con nuestra plataforma. Recuerda que nuestro equipo está siempre disponible para atender cualquier solicitud o consulta que puedas tener. ¡Gracias de nuevo! XA Xavier A. Resp IT Sports ### "Mailing Facil" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 16, 2025 Pros Acrelia aporta una gran facilidad de uso y hace facil una tarea que puede ser complicada sin las plantillas Cons En principio no puedo nombrar ninguna desventaja ya que una vez tienes una plantilla generada es muy facil modificar el contenido Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 19, 2025 Hola, ¡muchísimas gracias por tu reseña! Tus comentarios son de gran importancia para nosotros y los tenemos en cuenta. Nos alegra saber que tienes en general una experiencia muy positiva utilizando nuestra plataforma. Siempre estamos aquí para ayudarte en todo lo que necesites. IX Irene X. Departamento de Marketing Machinery ### "La Solución Perfecta para Nuestras Campañas de Email Marketing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 13, 2025 Estamos extremadamente satisfechos con el servicio que nos ofrece Acrelia News. La interfaz es muy intuitiva y fácil de usar, lo que hace que gestionar nuestras campañas sea un proceso fluido y sin complicaciones. Además, los informes que proporciona son muy detallados y completos, lo que nos permite analizar el rendimiento de cada envío con precisión. Sin embargo, lo que más valoramos es el excelente soporte técnico. Siempre que hemos tenido alguna duda o inconveniente, el equipo de soporte ha sido increíblemente rápido y efectivo en resolver nuestros problemas. Esto nos da una gran tranquilidad, sabiendo que contamos con un servicio confiable en todo momento. Recomendamos ampliamente este servicio a cualquier empresa que busque una solución profesional, eficiente y con un excelente respaldo técnico. Pros La interface es sencilla de utilizar y muy intuitiva. Diseñar la newsletter es muy rápido y cómodo con el sistema de bloques, que puedes añadir o eliminar. Cons Algunas veces he tenido problemas para compartir plantillas entre sub-cuentas Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 14, 2025 Muchísimas gracias por compartir tu opinión. Nos alegra saber que estáis teniendo una experiencia muy positiva utilizando nuestra plataforma. Siempre estamos aquí para ayudarte en todo lo que necesites. PP Patricia P. Dirección Health, Wellness and Fitness ### "HERRAMIENTA FUNDAMENTAL EN UNA EMPRESA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2025 Un 10! En todas las empresas que he trabajado contrato los servicios de acrelia. La atención por parte del equipo es brillante y la plataforma muy intuitiva. Por lo que no hace falta ninguna formación para poder empezar a utilizar la plataforma. Pros La atención recibida en todo momento si tienes cualquier problema o cualquier duda, la plataforma es muy intuitiva y sencilla de usar. Es una herramienta imprescindible y fundamental tanto para emailings masivos internos de empresa como externos y sobretodo es una gran herramienta para venta de productos o servicios. Cons Cuando haces campañas muy grandes el precio para una pyme es un poco elevado. Para eliminar contactos tienes que ir uno por uno en vez de poder cribar y hacer una eliminación conjunta. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 13, 2025 Hola, ¡muchísimas gracias por tu reseña! Nos alegra que nuestra plataforma cumple con tus necesidades. Recuerda que tienes la posibilidad de eliminar contactos de forma masiva y también seleccionando aquellos contactos que quieras para eliminarlos a la vez. Gracias de nuevo por tu valoración y para cualquier consulta no dudes en contactar con nosotros. LT Laura T. Responsable de MKT Leisure, Travel & Tourism ### "Perfecta comunicación y muy intuitiva" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2025 Como agencia de viajes, necesitábamos una plataforma accesible que realmente se adaptara a nuestras necesidades, ya que la anterior no nos ofrecía estos servicios. Desde el primer momento, Acrelia nos brindó un apoyo excepcional en la implementación y resolvió todas nuestras dudas. Hoy es nuestra plataforma de confianza, y estamos muy agradecidos por su excelente servicio y atención. Pros La comunicación fluida, la resolución de todas nuestras dudas y, finalmente, contar con una plataforma de email marketing que realmente nos ayuda. Cons En realidad, no tenemos ninguna queja. Quizá la interfaz es un poco antigua, pero esto no afecta en absoluto su funcionamiento Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 9, 2025 Hola, ¡muchísimas gracias por dedicar unos minutos a dejarnos una reseña! Tus comentarios son muy valiosos para nosotros y los apreciamos enormemente. Nos complace saber que estás teniendo una experiencia excelente con nuestra plataforma. Recuerda que nuestro equipo está siempre disponible para atender cualquier solicitud o consulta que puedas tener. DE Daniel E. Director de Marketing Performing Arts ### "BUEN DESCUBRIBIENTO" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 30, 2025 Pros La efectividad de los envíos. Es la gran diferencia con otros programas Cons EL interfaz es poco intuitivo y es cierto que un poco obsoleto Switched from [Acumbamail](https://www.capterra.com/p/195838/Acumbamail/) Todos los mails que enviábamos tenían muy poca apertura y llegaban a spam Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 31, 2025 ¡Hola! Queremos agradecer que hayas dedicado tiempo en dejarnos una reseña. Valoramos mucho tus comentarios y los consideramos muy importantes. Nos complace saber que has tenido una experiencia fantástica en nuestra plataforma. Recuerda que nuestro equipo está disponible siempre que lo necesites. EP EILA P. COORDINACIÓN Higher Education ### "Empresa de confianza" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2025 Siempre funcionan muy bien. Trabajan bien. Pros El asesoramiento de su personal y la facilidad de uso Cons El precio. Si se hacen varios envíos al año, puede ser desorbitado. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 31, 2025 ¡Hola! Gracias por dedicar un momento para dejarnos una reseña. Tus comentarios son realmente apreciados y los consideramos muy importantes. Con las distintas opciones de planes que tenemos (mensuales y pago por uso) Acrelia es una de las plataformas con los precios más competitivos del mercado adaptándose así al nº de envíos y periodicidad de cada cliente. No dudes en contactar a nuestro equipo si necesitas algo, estaremos encantados de ayudarte. [View all Reviews](https://www.capterra.com/p/241265/Acrelia-News/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.