# Zengo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zengo Software - reviews, pricing plans, popular comparisons to other Cryptocurrency Wallets products and more.

Source: https://www.capterra.com/p/241372/ZenGo/

---

# 

 Zengo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 18, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Zengo

## What is Zengo?

Zengo: secure by default This self-custodial wallet allows you to manage your crypto securely. Transact, trade, and manage 250+ crypto assets with ease and robust MPC security. Since 2018, Zengo has provided trusted service to over 1,000,000 customers worldwide, with not a single wallet ever being hacked. Zengo Pro adds a premium subscription layer on top of what is already secure by default. Providing users with multiple wallets, asset withdrawal protection, inheritance like features, 50% off on purchase fees, a Web3 Firewall, and priority support.

## What is Zengo used for?

[Cryptocurrency Wallets](https://www.capterra.com/cryptocurrency-wallets-software/)[Cryptocurrency Exchange](https://www.capterra.com/cryptocurrency-exchange-software/)

Overall rating

Based on 167 user reviews

Reviews sentiment

Positive

93%

Neutral

5%

Negative

1%

Starting price

$20

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Zengo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://zengo.com&name=Zengo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zengo

4.7 (167)

VS.

[### Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

[4.0 (142)](https://www.capterra.com/p/233816/Coinbase-Wallet/reviews/)

Starting Price

$20

per user, per month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (167)

Ease Of Use

4.3 (142)

Value For Money

4.5 (156)

Value For Money

4.0 (125)

Customer Service

4.5 (151)

Customer Service

3.6 (120)

## Zengo alternatives

[Binance](https://www.capterra.com/p/252490/Binance/)

[4.4 (222)](https://www.capterra.com/p/252490/Binance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/252490/Binance/)

[MetaMask](https://www.capterra.com/p/237989/MetaMask/)

[4.4 (89)](https://www.capterra.com/p/237989/MetaMask/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/237989/MetaMask/)

Highest Rated

[OKX Wallet](https://www.capterra.com/p/10006928/OKX-Wallet/)

[4.6 (40)](https://www.capterra.com/p/10006928/OKX-Wallet/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10006928/OKX-Wallet/)

[Trust Wallet](https://www.capterra.com/p/233862/Trust-Wallet/)

[3.8 (74)](https://www.capterra.com/p/233862/Trust-Wallet/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/233862/Trust-Wallet/)

[View all alternatives](https://www.capterra.com/p/241372/ZenGo/alternatives/)

## FAQs about Zengo

Overview

### What problems does Zengo solve?

Zengo solves common crypto wallet problems like lost seed phrases, fear of hacks or scam sites, and confusing buy, sell, swap, and transfer workflows. It simplifies secure asset recovery with biometrics, speeds transactions, and provides fast human support. Crypto beginners, self-custody users, and mobile investors benefit most.

Answer based on 114 reviews

Overview

### Which roles and teams benefit most from Zengo?

Zengo is most used by business owners, executives, and managers who need a secure, simple way to manage digital assets without complex wallet administration. Freelancers, consultants, and operational staff benefit from fast access, straightforward transactions, and reliable account recovery that supports everyday payments, transfers, and portfolio oversight.

Answer based on 167 reviews

Overview

### What company size and industries is Zengo built for?

Zengo is for crypto wallet users at small businesses, which make up 88% of reviewers, with Construction leading industries at 8%. It also sees use in Accounting at 5% and Consumer Services at 4%, while serving enterprises at 9% and midsize businesses at 3%, mainly for cryptocurrency wallets.

Answer based on 167 reviews

Features and Usability

### What are the key features of Zengo?

Zengo includes core wallet features like cryptocurrency storage, sending and receiving, transaction history, and multi-coin support. Its differentiators are MPC-based security, seedless backup and recovery, facial recognition access, and Web3 Firewall. Reviewers also frequently mention the simple mobile wallet interface and built-in cryptocurrency buying and selling.

Answer based on 39 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Zengo offers a free version and free trial, with Zengo Pro starting at $20/month when paid annually. Pro adds multiple wallets, Legacy Transfer, withdrawal protection, a Web3 firewall, and priority support. Reviewers describe fees as reasonable or low for transfers, but some say purchase and sending fees can feel high.

Answer based on 20 reviews

Integrations

### Which third-party tools and platforms does Zengo integrate with?

Zengo integrates with Kraken for transferring funds between the wallet and the exchange. The catalog data also supports connections with other crypto and finance platforms, but Kraken is the only specific third-party integration named in the provided source.

Answer based on 4 reviews

Getting Started and Support

### What training and onboarding options does Zengo offer?

Zengo provides live online sessions, webinars, documentation, and videos for team training and onboarding. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review.

Answer based on 9 reviews

Getting Started and Support

### What customer support options does Zengo offer, and how do users rate the experience?

Zengo offers a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as fast, friendly, and handled by real people who resolve issues quickly. Some reviewers report slower response times, difficulty finding direct help, and frustration with refunds or the tone of certain interactions.

Answer based on 50 reviews

Security

### How does Zengo handle data security and access control?

Zengo uses MPC security with threshold signatures instead of traditional private keys or seed phrases, plus biometric and facial-recognition access, encrypted accounts, wallet recovery, and a Web3 Firewall that blocks sketchy sites. Some reviewers say security could be more complete, note no MFA, mention paid extra security, and find lockout recovery confusing.

Answer based on 38 reviews

## Who uses Zengo?

Based on Capterra reviews from the past 3 years

Company size

Based on 164 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 164 reviews

Administrative

19%

Administrative

19%

Entrepreneurs/ Owners

13%

Creative & Design

11%

Consulting

11%

Others

46%

Top industries

Based on 164 reviews

Construction

31%

Retail

21%

Consumer Services

17%

Consumer Goods

17%

Other

14%

## Features

AI summary

Based on 865 Cryptocurrency Wallets reviews

Capterra reviewers point to these as the top priorities when choosing cryptocurrency wallets:

-   **Cryptocurrency Sending & Receiving** (**52%** of reviewers rated this feature as critical)
-   **Cryptocurrency Storage** (**48%**)
-   **Data Security** (**52%**)

Zengo supports all three features reviewers rank highest: **Cryptocurrency Sending & Receiving**, **Cryptocurrency Storage**, and **Data Security**. Together, these capabilities give users a secure place to hold digital assets, make transfers confidently, and protect wallet access and transaction data, helping businesses manage cryptocurrency activity with greater control and lower risk.

Cryptocurrency Sending & Receiving

4.7 (124)

80.65% of 124 reviewers that rated this feature as important or highly important

With this capability, you can send and receive crypto quickly and easily. Reviewers highlight the straightforward, intuitive process, fast transaction times, and user-friendly interface, though some mention occasional delays and wish for even faster bank transfers.

Cryptocurrency Storage

4.7 (114)

73.68% of 114 reviewers that rated this feature as important or highly important

It gives you a secure and simple way to store various cryptocurrencies. Users think Zengo’s storage is safe, easy to use, and offers clear fund displays, with many appreciating the control and peace of mind it provides.

Data Security

4.8 (113)

79.65% of 113 reviewers that rated this feature as important or highly important

Zengo offers robust security measures like 2FA, biometrics, and rapid alerts to keep your wallet safe. Reviewers appreciate the multiple protection layers, fast notifications of suspicious activity, and the sense of trust and safety when storing assets.

Real-Time Reporting

4.4 (14)

50.00% of 14 reviewers that rated this feature as important or highly important

Active reporting of data and metrics

Multi-Coin Support

4.5 (98)

62.24% of 98 reviewers that rated this feature as important or highly important

You can manage multiple cryptocurrencies in one wallet. Some users say this is convenient and versatile, but several reviewers feel the selection of supported coins is too limited compared to other wallets and would like to see more options.

Cryptocurrency Exchange

4.5 (105)

58.10% of 105 reviewers that rated this feature as important or highly important

This aspect helps you swap cryptocurrencies easily within the app. Reviewers indicate the exchange process is simple, user-friendly, and fast, though some mention limited on-ramp options and wish for lower fees and broader functionality.

Zengo 19 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create backups and provide methods to recover deleted/lost data

This aspect helps you swap cryptocurrencies easily within the app. Reviewers indicate the exchange process is simple, user-friendly, and fast, though some mention limited on-ramp options and wish for lower fees and broader functionality.

With this capability, you can send and receive crypto quickly and easily. Reviewers highlight the straightforward, intuitive process, fast transaction times, and user-friendly interface, though some mention occasional delays and wish for even faster bank transfers.

It gives you a secure and simple way to store various cryptocurrencies. Users think Zengo’s storage is safe, easy to use, and offers clear fund displays, with many appreciating the control and peace of mind it provides.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Zengo offers robust security measures like 2FA, biometrics, and rapid alerts to keep your wallet safe. Reviewers appreciate the multiple protection layers, fast notifications of suspicious activity, and the sense of trust and safety when storing assets.

Cryptocurrency Wallets that are hosted on a desktop

Manage digital assets

View and present dashboard on mobile devices

Cryptocurrency Wallets that are hosted on mobile devices

You can manage multiple cryptocurrencies in one wallet. Some users say this is convenient and versatile, but several reviewers feel the selection of supported coins is too limited compared to other wallets and would like to see more options.

Manage and support multiple languages

Cryptocurrency Wallets that are hosted online

Receive data and information in real time

Active reporting of data and metrics

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage, record and track all business exchanges in form of money and its related interactions in the system

Interact with data visualization elements, such as charts and graphs, to drill down into data

Features

4.6 (167)

4.6

Based on 167 reviews

## Pricing

Value for money

4.5 (156)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/241372/ZenGo/pricing/)

Zengo Pro

$20.00

Flat Rate,Per Month

It includes:

-   Legacy Transfer - Pass on your assets to your loved ones with the inudstry's first self-custody, inheritance-like system.
-   Withdrawal protection - Protect transactions with multi-factor authentication.
-   Web3 firewall - Alerts and protects against Web3 attacks.
-   Priority Support - typical response time is less than 3 minutes.

Basic

Contact Vendor for Pricing

Value for money

4.5 (156)

4.5

Based on 156 reviews

## Support, customer service and training options

Customer Service

4.5 (151)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (151)

4.5

Based on 151 reviews

## User reviews

Overall rating

4.7

Based on 167 reviews

Filter by rating

5(138)

4(18)

3(9)

2(2)

1(0)

Mentioned topic

Sorted by most recent

TR

Tyler R.

Assistant manager

Computer & Network Security

### "Download zengo "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 10, 2026

I've been using zengo for my main trading experience and I've never been disappointed it's exactly as it should be

Pros

It's easy to use and very helpful for those that are into crypto and very trustworthy I highly recommend

Cons

There isnt anything negative to say about this it's very good nothing negative go ahead and get it lol

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JT

James T.

Administrator

Events Services

### "Simple, Secure, and Stress-Free Crypto Wallet"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 24, 2026

Overall, my experience has been very positive. It’s one of the easiest wallets I’ve used, and it feels designed for both beginners and people who just want something reliable without too much hassle. I like that I don’t have to worry about losing a recovery phrase, and everything just works smoothly. It’s become my go-to wallet for convenience and peace of mind.

Pros

What I like most is how simple and secure it feels compared to other crypto wallets I’ve used. The setup was straightforward and I didn’t have to deal with complicated seed phrases, which makes it a lot less stressful. The app itself is clean and easy to navigate, and I feel confident using it even for larger amounts. The security features, especially the biometric recovery, are a big plus for me.

Cons

One thing I don’t like as much is that it doesn’t support as many coins as some other wallets. It would be good to see a wider range of assets added over time. Also, some of the features can feel a bit limited if you’re more experienced and want advanced options.

Switched from

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RP

Ryan P.

Professional Housing Consultant

Real Estate

### "Great crypto wallet"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 6, 2025

My overall experience with zengo has been very positive, buying and selling crypto on this platform is simple, also the many coins they offer helps me stay in the loop.

Pros

I like how many different coins they offer and how easy it was to buy/sell crypto. Customer support was very prompt and helpful with any issues.

Cons

I don't have any cons other than the optional membership features not being offered on the free tier.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JH

John H.

Developer

Computer Software

### "LetsZenGo now. "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

April 24, 2025

My overall experience is that the app is built well. It just needs some tweaks here and there to make it own.

Pros

Very easy to use app. Clean interface that works well. Token support is very nice. Color scheme is good too.

Cons

The wallet backup cloud features broke. So now i cant restore my wallet and lost my tokens. Shojld ne email restore.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TM

Tracy M.

Owner

Transportation/Trucking/Railroad

### "Wish I would have found Zengo long before now."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 16, 2025

I enjoyed using the platform. It was easy to sign up and to navigate after so. Very transparent platform.

Pros

Great customer service and quick purchase speeds. I never once have felt uneasy about our relationship.

Cons

I can name one to detail. I will say that the security is a little high but thats a plus.

Switched from

[Crypto.com](https://www.capterra.com/p/255186/Cryptocom/)

Better pricing guidline and more transparent. Also customer service is better.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NM

Nicholas M.

Marketing Manager

Marketing and Advertising

### "Leading by example awesome job team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2025

It was awesome. I definitely will be referring my friends.

Pros

It’s straightforward will be recommending to all my family and friends

Cons

There wasn’t anything that could really say that needed improvement

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MM

marcus M.

owner

Construction

### "user friendly "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 7, 2024

It was a good experience for me and I would recommend it to anyone

Pros

Its was an easy to use platform that was straightforward

Cons

The wait time to receive crypto purchased

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MB

Mitchell B.

Owner

Information Technology and Services

### "Make sure to read up on how to use crypto, they wont be kind"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

4/10

December 5, 2024

My overall experience with this company left a horrible taste in my mouth. I lost over $100 in a trade online that then had to have different valued crypto to exchange it then I had to buy more on their platform to send the exchanged crypto which was never explained. The entire process from start to finish cost me over $100 and i’ll never do business with yall again.

Pros

The look of the app is sleek and stylish and will pull you in given it looks futuristic.

Cons

The customer service here is very very very dry. Do not expect them to be sympathetic in the least if you lose tons of money on transactions. Like they told me, they didn’t initiate any trades it was me doing all that. Well maybe you should educate your customers while you speak to them instead of talk down to them and leave them feeling hopeless.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

IM

Irene M.

None

Warehousing

### "Amazing!!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 4, 2024

My overall experience with Zengo is 10 out of 10 💯

Pros

I love everything about Zengo . Especially the fact that I can use litecoin

Cons

Nothing it’s a good app. And it’s safe and reliable

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DT

Damario T.

Streamer

Computer Games

### "Zeno is great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

December 4, 2024

Absolutely amazing, it’s very easy to use

Pros

Conventional and super easy to use and it’s really simple

Cons

Nothing really I don’t have any complaints about it

Switched from

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

Coinbase was way to hard to use and it didn’t support a lot of crypto

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/241372/ZenGo/reviews/)

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