# Page 2 | Zengo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Zengo the right Cryptocurrency Wallets solution for you? Explore 167 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/241372/ZenGo/reviews

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Zengo

4.7 (167)

[View alternatives](https://www.capterra.com/p/241372/ZenGo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Zengo

## Showing most helpful reviews

Showing 26-50 of 167 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LR

Liz R.  
Owner  
Retail  
Used the software for: 1-2 years

### "Zengo, my go to!"

December 1, 2024

5.0

My overall experience is great! So much so, I still use my Zengo account.

Pros

I love the managable interface, it really lets me get the job done sending and receiving crypto.

Cons

There was nothing I did not like about Zengo.

Review Source

SS

Stacey S.  
Owner and operator and administrator  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Compelling results with remarkable outcomes"

November 30, 2024

5.0

I'd have to say My overall experience with this app in particular was that I found myself content with the overall outcome yet I was not as impressed within the parameters set forth from the similarities that I found from other apps that I had profitable experience with.

Pros

What I found the most amazing about this app is the convenience and accessibility overall was better than most other apps in this subject matter.

Cons

What I like least about this app would have to be the overall layout and structure of its key features were not aligned to my liking. All in all that's just an opinion so to speak not a fact.But, in this case opinion is what you're asking for so that's my response.

Review Source

RP

Ryan P.  
Professional Housing Consultant  
Real Estate  
Used the software for: 6-12 months

### "Great crypto wallet"

October 6, 2025

5.0

My overall experience with zengo has been very positive, buying and selling crypto on this platform is simple, also the many coins they offer helps me stay in the loop.

Pros

I like how many different coins they offer and how easy it was to buy/sell crypto. Customer support was very prompt and helpful with any issues.

Cons

I don't have any cons other than the optional membership features not being offered on the free tier.

Review Source

NB

Nicholas B.  
Professional  
Gambling & Casinos  
Used the software for: Less than 6 months

### "Excellent choice!"

November 28, 2024

5.0

Excellent through and through. Everything from creating an account and importing and managing my wallets and crypto.

Pros

That it partners with bitdegree and give you the tools to learn and efficiently manage and understand your crypto. There’s a few bells and whistles which are a good thing but nothing that’s too distracting or confusing. Low fees and multi chain make it useful for a broad spectrum of applications.

Cons

None this far. If the day ever comes that I need customer support for anything that may or may not be noteworthy but that remains to be seen.

Review Source

MK

Michael K.  
Professor  
Entertainment  
Used the software for: 6-12 months

### "Enthusiastic about Zengo! Sign up NOW! "

November 28, 2024

5.0

Very positive. Easy to use for newbie crypto investors and terrific for tge most experienced crypto aficionado. Highly recommend zengo!

Pros

I love the cool design and functionality. I also am very happy with the customer service I have received when I had a question. It is very professional and friendly.

Cons

Sometimes I need to refresh the page a couple of times to see updated balance.

Review Source

AR

Andrew R.  
Owner  
Design  
Used the software for: 1-2 years

### "Best Wallet AVAILABLE!!! Zengo #1"

November 29, 2024

5.0

I have nothing but positive things to say. Best wallet hands down. Thank you Zengo.

Pros

I like everything about it. This is the best wallet available. Thank you for creating a wallet I can trust.

Cons

I have nothing negative to say about Zengo. I love this wallet.

Review Source

RM

Rob M.  
Paralegal  
Government Administration  
Used the software for: 1-2 years

### "Zengo wallet"

November 28, 2024

5.0

It’s worked well for my needs..! Fast and reliable..!

Pros

I like using it and works with my debt card for fast withdrawals.

Cons

Really have not had any issues using this wallet, way faster then Coinbase..!

Switched from

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

To slow processing funds when you need them

Review Source

SM

Shane M.  
Owner  
Construction  
Used the software for: 2+ years

### "Zero to Hero"

December 2, 2024

5.0

It’s been up and down but as long as you only buy what you can afford it’s a fun way to earn extra bucks

Pros

Easy purchase just as easy to sell! Zengo team is there for you anytime. I’ve referred many of my friends to the fabulous world of crypto

Cons

That u cannot see live charts until you own the one your looking up

Review Source

JH

Jacob H.  
Driver  
Package/Freight Delivery  
Used the software for: I used a free trial

### "Crypto easy"

November 29, 2024

5.0

So far it’s been easy to know what’s going on and keeping track

Pros

I like the fact I don’t need to remedy’s secret phase

Cons

I’m still new to the app but so far no cons

Switched from

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

Because I always have issues when purchasing crypto

Review Source

VR

Verified Reviewer  
CEO  
Consumer Goods  
Used the software for: 1-2 years

### "Zengo is awesome"

November 29, 2024

5.0

No issues with zengo and great customer service !

Pros

Everything ! Very user friendly and great for resources!

Cons

I like it all never had issues with zengo

Review Source

TM

Tracy M.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Wish I would have found Zengo long before now."

February 16, 2025

5.0

I enjoyed using the platform. It was easy to sign up and to navigate after so. Very transparent platform.

Pros

Great customer service and quick purchase speeds. I never once have felt uneasy about our relationship.

Cons

I can name one to detail. I will say that the security is a little high but thats a plus.

Switched from

[Crypto.com](https://www.capterra.com/p/255186/Cryptocom/)

Better pricing guidline and more transparent. Also customer service is better.

Review Source

AN

Ashley N.  
House Cleaer  
Venture Capital & Private Equity  
Used the software for: 6-12 months

### "My favorite..."

November 30, 2024

5.0

I love this wallet! It's my favorite and I would recommend it to anyone.

Pros

Zengo is easy to use and secure for buying and managing your crypto.

Cons

There is absolutely nothing that I dislike about Zengo.

Switched from

[eToro](https://www.capterra.com/p/255451/eToro/)[Crypto.com](https://www.capterra.com/p/255186/Cryptocom/)

I was having trouble sending my crypto to other wallets because the limits are high.

Review Source

AS

Alyx S.  
Owner  
Market Research  
Used the software for: 6-12 months

### "Zengo is Great!!"

November 29, 2024

5.0

My overall experience has been great. I havent ever had major issues and the tiny ones were resolved

Pros

Zengo is one of the best platforms I have used. Its always fast, there isnt ever any ttansactional issues, and most of all the customer support has has always been very helpful and nice to me!

Cons

There isnt anything that i dont like honestly.

Switched from

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

I made the switch because there was a decrease in security and also customer support quality has Decreased

Review Source

BM

Brandon M.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Switch to Zengo!"

November 28, 2024

5.0

Great experience so far. Keep up the great work!

Pros

Zengo is easy to setup and easy to use. Very straightforward interface.

Cons

Nothing to list so far. Its one of the best crypto wallets I’ve used so far.

Alternatives considered

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

Reason for choosing Zengo

I chose Zengo because of the interface and the compatibility.

Review Source

NG

Naomi G.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "One of the best crypto wallets available "

November 29, 2024

5.0

Couldnt ask for a better crypro wallet. Its easy to figure out and the security is top knotch!

Pros

The security is super secure. I dont think it could be broke into at all.

Cons

If u loose ur backup codes u loose ur entire wallet

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Better terms and easier to use a d understand

Review Source

AH

Antony H.  
Product Analyst  
Insurance  
Used the software for: 2+ years

### "Zengo, Great, with a Minor Feature Request"

November 28, 2024

5.0

Great! The customer experience advisors were outstanding as well.

Pros

I liked the ease of use when receiving and transferring crypto. The controls are nicely designed, descriptive, and informative as there is a real expectation with regard to timing.

Cons

I wish there were the ability to cancel transactions when they are pending. I had an issue a few months ago where the transaction had sat pending in the network for a few days. I wished I had the option to cancel it so I could resend it with an increased fee.

Review Source

DT

Damario T.  
Streamer  
Computer Games  
Used the software for: 6-12 months

### "Zeno is great"

December 4, 2024

5.0

Absolutely amazing, it’s very easy to use

Pros

Conventional and super easy to use and it’s really simple

Cons

Nothing really I don’t have any complaints about it

Switched from

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

Coinbase was way to hard to use and it didn’t support a lot of crypto

Review Source

PS

Phyllis S.  
Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Would definitely recommend zengo to friends!"

November 29, 2024

5.0

9.5 out of 10 Would definitely recommend

Pros

Easy to use configuring and customer support is quick and simple.

Cons

I didnt like the funtioning speed meaning like it took a while to load at first

Review Source

CS

Connor S.  
Ayurveda Recipe Creator  
Alternative Medicine  
Used the software for: 6-12 months

### "Love Zengo"

November 30, 2024

5.0

One of my fave wallets to use, love the backup to iCloud feature with no login

Pros

Easy to use, love the user interface. I’ve had other wallets hacked but haven’t had any issues with Zengo. Love the security.

Cons

More options to buy crypto from fiat. I really don’t have many negative things to say about my experience using the wallet.

Review Source

AN

Andrew N.  
Business Analyst  
Banking  
Used the software for: 1-2 years

### "The wallet always with you but also always secure."

November 29, 2024

5.0

Easy to use and always with you. Having it on your mobile makes it very handy to have with you when there is a need to make a transaction when you are on the go.

Pros

The easy setup and ease of use. It is very user friendly.

Cons

The fact that you still have to save your seed phrase.

Switched from

[Kraken](https://www.capterra.com/p/255188/Kraken/)

I wanted a cold storage wallet. I always used an online wallet at a exchange and I wanted to switch from Hot wallet to cold.

Review Source

ZS

Zhivko S.  
Marketer  
Computer Software  
Used the software for: 1-2 years

### "Easiest wallet to operate with"

November 28, 2024

5.0

I'm transferring crypto from zengo to my bank and in the app crypto

Pros

simplicity of working with It and easy to understand for beginners

Cons

Like it all. Easy to use. Nice transfer history. You can hide your balance on the dashboard

Review Source

SB

Shawna B.  
Server and bartender  
Food & Beverages  
Used the software for: Less than 6 months

### "Zengo is one of the best! "

November 28, 2024

5.0

It was great and I really would recommend people try it out

Pros

Being able to withdraw my crypto as usd and not having to sell it before I can withdraw

Cons

Kinda weird about not having a security key

Switched from

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

Because counbase kept setting limitations on my account in different areas

Review Source

TB

Travis B.  
Owner  
Consumer Goods  
Used the software for: Less than 6 months

### "Good job would definitely recommend!!"

November 28, 2024

5.0

Very helpful, and ease of use. Like the layouts.

Pros

It is very user friendly. I like the ease of it.

Cons

Not too much that I dislike. It’s all pretty simple.

Review Source

LW

Larry W.  
Manager  
Consumer Goods  
Used the software for: I used a free trial

### "It's a good app"

November 28, 2024

4.0

Overall again they had good tec support I got a subscription however the app wasn't recognizing it ..lastly they did have great responsive customer service however the entire issue with waiting on a refund and not getting the use of the Bitcoin was my issue

Pros

Well the had great customer service and they were very responsive and the process was seemingly easy

Cons

I had a huge issue when making purchase they charged my card 180$ two times and after an hour I till didn't receive my coin as it was cancelled not to mention the time waiting for the refund

Review Source

MS

Michael S.  
Resaw Operator  
Construction  
Used the software for: Less than 6 months

### "Great App!"

November 29, 2024

5.0

I found it very easy to navigate throughout the app. Very intuitive and user friendly interface.

Pros

Zengo was a great start for me. The app is very fluid and easy for consumers to navigate. I would definitely recommend this app to anyone who would like to get their feet wet.

Cons

I honestly have zero complaints about Zengo.

Review Source

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