# Page 3 | Zengo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Zengo the right Cryptocurrency Wallets solution for you? Explore 167 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/241372/ZenGo/reviews

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Zengo

4.7 (167)

[View alternatives](https://www.capterra.com/p/241372/ZenGo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Zengo

## Showing most helpful reviews

Showing 51-75 of 167 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AM

Anthony M.  
Assistant Director  
Government Administration  
Used the software for: 6-12 months

### "Great wallet to use"

November 29, 2024

4.0

overall I thought it was a pretty good product. it wasn't too much different or worse than some of the similar products of this kind

Pros

I like that transactions were easy to use and do.

Cons

there was confusing direction when it came to some of the on-off ramp instructions.

Review Source

JC

Julie C.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Zengo is great"

November 29, 2024

5.0

It is a good app and does what it is supposed to do.

Pros

Ease of use and how user friendly it is.

Cons

I didn't like how long verification took and transfers.

Review Source

BL

Braden L.  
Student  
Computer Software  
Used the software for: 1-2 years

### "Great secure self-custody wallet"

November 28, 2024

5.0

Pros

Secure, functional wallet that is great for storing valuable crypto assets

Cons

Some common coins like LTC are not supported

Review Source

BO

Brittany O.  
Personal use  
Research  
Used the software for: 1-2 years

### "Zengo for the win"

October 28, 2024

5.0

My overall experience with zengo has always been great. It was my first crypto wallet app that I started with and it helped me actually understand crypto.

Pros

I like that it's very simple and easy to understand.

Cons

Nothing that I didn't really have an issue with.

Review Source

HB

Hillary B.  
Nurse  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy way to buy crypto"

November 29, 2024

5.0

I used zengo to buy and transfer cryptocurrency. It was less than 10 minutes of my time start to finish. Didnt run into any problems. Would recommend.

Pros

It was simple and easy way to buy crypto

Cons

The fees but this is unavoidable with any crypto

Review Source

CF

Chris F.  
Director  
Banking  
Used the software for: 6-12 months

### "A pretty solid review "

November 30, 2024

5.0

Overall it’s a great experience their customer service is helpful.

Pros

Great security and customer service and well laid out.

Cons

Lack of crypto, they are adding various features along the way but they lack some.

Review Source

DC

Derek C.  
Owner  
Computer Software  
Used the software for: Less than 6 months

### "Best Exchange Ever!!"

November 30, 2024

5.0

I am extremely impressed with all the users friendly tabs and options Zengo provides

Pros

The functionality of the platform is seamless, posing a very friendly atmosphere for beginners in the trade.

Cons

I could not find a single issue while using the platform, very detailed and easy to use.

Switched from

[Binance](https://www.capterra.com/p/252490/Binance/)

Less fees with Zengo and lower withdraw requirements

Review Source

BB

Bruce B.  
Sales agent  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "A working crypto app"

November 30, 2024

5.0

Overal it gets he job done and has alot of cryotos to work with

Pros

It has a decent program with btc ability .

Cons

It could be alot less cluttery and i wish it had xrp (ripple)

Review Source

MV

Morgan V.  
Admin  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Worth the try "

December 2, 2024

5.0

Compared to alternaticeve wallets this one was a piece if cake (im somewhat new to crypto

Pros

The sign up process was very simple. The layout of everything made it very easy to navigate through and if you were to get stuck or confused they had several resources to assist you in learning.

Cons

I wish they had some more of the newer coins but they do seem to try to update it

Review Source

DC

Daia C.  
Owner  
Business Supplies and Equipment  
Used the software for: I used a free trial

### "Would not recommend "

December 1, 2024

2.0

Pros

The platform was not very simple or easy to understand

Cons

It was confusing. The description suggested that the platform was simple.

Review Source

KN

Kayla N.  
Teacher  
Accounting  
Used the software for: I used a free trial

### "Zengo is awesome"

November 29, 2024

5.0

Awesome i had no issues and enjoyed the app

Pros

Three chrome device and quality of the app

Cons

None i enjoyed the app for the most part

Review Source

WW

Will W.  
Information Security  
Information Technology and Services  
Used the software for: I used a free trial

### "Great Platform for Newbies "

November 29, 2024

5.0

Awesome. Great for me being a beginner in crypto

Pros

Buying, selling, trading, sending, receiving crypto made easy for beginner like me.

Cons

Being new to crypto there isn’t much I can put here and have not thoroughly tested the app for software bugs etc

Review Source

BF

Brian F.  
Laborer  
Construction  
Used the software for: 2+ years

### "My Zengo experience was great."

November 28, 2024

5.0

A very good experience with live support & hassle free customer service.

Pros

A great place to store crypto & earn on your crypto.

Cons

High minimum withdrawal but that's minor.

Review Source

JC

Jennifer C.  
Medical assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Ok to use when needed"

November 29, 2024

3.0

It is ok. Wish there short cuts amd not so many clicks

Pros

Usually quick when adding and sending money.

Cons

Sometimes wont let me send money. It will make me double check that my bank to make sure it isn't fraud.

Switched from

[Crypto.com](https://www.capterra.com/p/255186/Cryptocom/)

Suppose to be quicker then crypto, less down time

Review Source

MB

Mitchell B.  
Owner  
Information Technology and Services  
Used the software for: I used a free trial

### "Make sure to read up on how to use crypto, they wont be kind"

December 5, 2024

2.0

My overall experience with this company left a horrible taste in my mouth. I lost over $100 in a trade online that then had to have different valued crypto to exchange it then I had to buy more on their platform to send the exchanged crypto which was never explained. The entire process from start to finish cost me over $100 and i’ll never do business with yall again.

Pros

The look of the app is sleek and stylish and will pull you in given it looks futuristic.

Cons

The customer service here is very very very dry. Do not expect them to be sympathetic in the least if you lose tons of money on transactions. Like they told me, they didn’t initiate any trades it was me doing all that. Well maybe you should educate your customers while you speak to them instead of talk down to them and leave them feeling hopeless.

Review Source

EG

Erola G.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Zengo and moonpay "

November 28, 2024

4.0

I like Zengo overall it help me out with sending bitcoin I would like to be able to print out all my transactions or show me how to retrieve them

Pros

Response time I really like when I had an issue how quickly Zengo helped me.

Cons

I have pro I just do t like how much fees are taking out when I paid for pro it’s said 50% off but it does not seem like it just give me a break on those high fees

Review Source

YP

Yesely P.  
Receptionist  
Construction  
Used the software for: Less than 6 months

### "I love the app!"

November 30, 2024

5.0

I had a pretty good experience with zengo. It was the first time i used it and was a little worried it wouldnt be as good of a platform like Coinbase but i think it is just as good and just as secure. I would definitely recommend

Pros

I like that it didn't require a key or pass phrase

Cons

There wasnt much that i didnt like. But if i had to choose something i guess i would have to say that it being so new , it makes it hard to trust.

Review Source

TR

Tyler R.  
Assistant manager  
Computer & Network Security  
Used the software for: 6-12 months

### "Zengo for the win!"

October 26, 2024

5.0

I still will use them because low fees and fast

Pros

The wallet is quick and easy to send out money via different crypto currencies

Cons

When I got a new phone I didn't have access to my email and had to make a new account

Review Source

VR

Verified Reviewer  
Consultant  
Information Services  
Used the software for: Less than 6 months

### "Justin review "

November 29, 2024

4.0

Am very happy with it overall great user interface and great community

Pros

It's an amazing project the interface is very users friendly

Cons

The membership is the drawback for me, id prefer I totally free version.

Review Source

AB

Anthony B.  
Owner  
Retail  
Used the software for: 1-2 years

### "Works great"

November 29, 2024

5.0

Overall great, worked for me when I had issues elsewhere

Pros

Able to use debit cards that would have issues other places

Cons

The layout maybe could look better, maybe not black background

Review Source

DB

Dee B.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great experience from start to finish."

November 29, 2024

5.0

Smooth and sequre, easy to use. I like everything about Zengo!

Pros

While most exchanges in the US are hard to operate and require so many steps, it was very easy for me to use the Zengo for storage and exchange right after registration.

Cons

Commissions can be high but it depends on the asset.

Review Source

NY

Nicholaus Y.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Super Quick Delivery"

November 28, 2024

5.0

It’s been a great experience! After several other apps let me down, Zengo is now my go to!

Pros

Super fast delivery of purchased crypto. Some other apps take forever to give availability to funds. Zengo is fast!

Cons

Nothing negative to say! Keep up the good work!

Review Source

GL

Gabriel L.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Zengo paradise baby!"

November 28, 2024

5.0

10/10 An A+ Great experience

Pros

I enjoyed the ease with which one was able to acquire the product. I have had a hard time acquiring it lately and sentó made it easy!

Cons

There was nothing that stood out about Zeno that I did not enjoy.

Review Source

JB

John B.  
Owner  
Information Services  
Used the software for: Less than 6 months

### "New user experience was good"

November 29, 2024

5.0

Used it about a month, and getting used to it now. Help/support has been real good

Pros

Security and ease of use. Easy to set up and really straight forward

Cons

The security setup was a little confusing, but the level of security is worth it

Review Source

CP

Chris P.  
Supervisor  
Consumer Services  
Used the software for: I used a free trial

### "Zengo Good Experience"

November 29, 2024

5.0

Overall I had a great experience and will continue utilizing their application and its services.

Pros

I really like the overall security of the application and of its services.

Cons

Recurring payment by Zengo would be nice to go without.

Review Source

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