# Page 4 | Zengo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Zengo the right Cryptocurrency Wallets solution for you? Explore 167 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/241372/ZenGo/reviews

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Zengo

4.7 (167)

[View alternatives](https://www.capterra.com/p/241372/ZenGo/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Zengo

## Showing most helpful reviews

Showing 76-100 of 167 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

IM

Irene M.  
None  
Warehousing  
Used the software for: 1-2 years

### "Amazing!!!!"

December 4, 2024

5.0

My overall experience with Zengo is 10 out of 10 💯

Pros

I love everything about Zengo . Especially the fact that I can use litecoin

Cons

Nothing it’s a good app. And it’s safe and reliable

Review Source

CK

Cody K.  
Manager  
Architecture & Planning  
Used the software for: Less than 6 months

### "Zengo review"

November 29, 2024

4.0

My overall experience was very positive. They handled all my needs and expectations phenomenally

Pros

Fast and friendly service, easily navigated onsite.

Cons

Email support response time is a bit slow

Review Source

AH

Aaron H.  
Owner  
Facilities Services  
Used the software for: Less than 6 months

### "Best in the business!"

November 29, 2024

5.0

Pros

The breath and depth of Zengos analysis is unmatched when it comes to software knowledge

Cons

I can’t find a complaint with Zengo, first class all the way

Review Source

JN

Jaclyn N.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Zengo Wallet"

November 28, 2024

5.0

Pros

The ease of use of the application and site.

Cons

Security could be stronger and more complete.

Review Source

NG

Nicholas G.  
Driver  
Automotive  
Used the software for: Less than 6 months

### "Easy use app"

November 28, 2024

5.0

Pros

App is quick and easy to use. Its user friendly

Cons

The only thing i dont like are the fees.

Review Source

JC

Jeffrey C.  
Owner and CEO  
Consumer Goods  
Used the software for: 6-12 months

### "The go to place for Crypto"

November 29, 2024

5.0

Great experience, no major problems, everything you need in one place

Pros

Easy to use program with a nice interface.

Cons

Sometime I find it hard to transfer items to my wallets

Review Source

DS

David S.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Zingo has no problems in my view "

December 2, 2024

5.0

Pros

I feel that the biggest thing is the safety

Cons

Nothing yet Everything so far has been fine

Review Source

ZF

Zachary F.  
Owner  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Zengo is great "

November 28, 2024

5.0

Zengo has made storing my crypto something that's easy. Which is how it should be. With a user friendly interface, this app stands out above the others.

Pros

UI is great. Imo much better and easier to navigate than other wallets.

Cons

A little dark but otherwise terrific app.

Review Source

JK

Jason K.  
Class A maintenance technician  
Food Production  
Used the software for: Less than 6 months

### "Ease of transferring crypto"

November 30, 2024

5.0

Overall I am extremely happy. The security is top notch when compared to other wallets. Not to mention the ease of transferring crypto to and from wallets to bank accounts is very self explanatory

Pros

The ease of transferring crypto to u.s dollars and then to a bank account

Cons

Some of the places to sell bitcoin required a minimum amount be met

Review Source

PC

Patrick C.  
Owner  
Consumer Goods  
Used the software for: I used a free trial

### "My experience with Zengo"

November 29, 2024

3.0

Overall I thought it was an OK platform. I liked that the withdrawal process was easy. The thing that I disliked the most and really upset me is that the fee the charged was taken from my deposit and not in addition to it.

Pros

I like that the withdrawal process was easy and not complicated.

Cons

I did not like that the fee was taken from my deposit amount instead of in addition to it.

Review Source

mM

marcus M.  
owner  
Construction  
Used the software for: Less than 6 months

### "user friendly "

December 7, 2024

5.0

It was a good experience for me and I would recommend it to anyone

Pros

Its was an easy to use platform that was straightforward

Cons

The wait time to receive crypto purchased

Review Source

JK

Jody K.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Zengo satisfaction "

November 28, 2024

5.0

I love the no private key vulnerability.

Pros

Great customer service and A+ app security

Cons

Instant communication and great overall service

Review Source

VR

Verified Reviewer  
Jean  
Venture Capital & Private Equity  
Used the software for: 2+ years

### "Jean walllet"

January 19, 2023

5.0

J'ai découvert d'abord ce logiciel par le biais d'un meilleur amis et depuis lors je satisfais des transactions.

Pros

J'apprécie particulièrement la rapidité des transactions au sein de cette application.

Cons

Les transactions de Blockchain ou changement de bloc plus compliqué (rester dans l'application et acheter des crypto basé sur bitcoin ou BNB ou etherum...)

Switched from

[Coinbase Commerce](https://www.capterra.com/p/197761/Coinbase-Commerce/)

Pour une question de comparaison

Review Source

MD Abu K.  
Administration Officer  
Education Management  
Used the software for: 1-2 years

### "A good Crypto wallet with a lot of scopes of development"

May 29, 2022

3.0

Overall, I am quite satisfied with the software but it needs huge development on the run.

Pros

The software is easy to use & has a simple UI. Anyone can easily set up the software without any prior knowledge. It is secured enough & eliminates the issue of the private keys. It is very useful while traveling globally since it can be accessed from most countries all around the world. Their customer service is mentionable. We can transfer cryptos to different wallet for free.

Cons

The software is sometimes buggy. It causes issues while making transactions. As a consequence, The amount was kept on hold for a temporary period which is frustrating. It needs to focus more on security & implement more cryptocurrencies in the wallet.

Review Source

Chris K.  
Owner  
Gambling & Casinos  
Used the software for: 6-12 months

### "Simple and sweet"

October 21, 2023

5.0

Then go has been terrific in assisting to my financial needs obligations and wants to better my business and my life

Pros

Its security measure with Facial scan is great

Cons

There wasn't nothing that I disliked about send go

Review Source

DR

David R.  
N/A  
Banking  
Used the software for: 1-2 years

### "Zengo brings Grandma into the world of cryptocurrency."

October 19, 2023

5.0

Really really awesome wallet. Mostly because of their excellent facial recognition unlock system. There are now no complicated seed phrases needed to recover your wallet when you want to add it to a new device.

Pros

The ability to recover a cryptocurrency wallet and its assets is key to onboarding the next billion users. The Zengo wallet achieves this with surprising simplicity. By being able to use your face's image as a unlock key to your wallet, the days of worrying about the complexity of seed phrases are over! Anybody now, even your grandma, can understand how to access their Zengo wallet.

Cons

The two Fiat currency onramp options are insufficient for most users in the United States. There is no ACH draw option, and one of the two providers is MoonPay. Unfortunately, Moon Pay has a history in the United States of being rejected, almost universally, by all debit and credit card providers.

Reason for choosing Zengo

The fact that there is no seed phrase made this an excellent option to use alongside the Coinbase wallet. Not replace it, but use it as my wallet for everyday transactions.

Review Source

CN

Celine N.  
Consultant  
Information Services  
Used the software for: 2+ years

### "Solid wallet overall in a world still developing "

October 19, 2023

4.0

Overall it is my main wallet and will continue to be.

Pros

Fees are super low.. can bump or stop a transaction.. and total security

Cons

Not impressed with the staff at all.. every time I've needed help they've just told me what I already knew.

Switched from

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

Fees and ease of use

Review Source

aA

aaron A.  
owner  
E-Learning  
Used the software for: 1-2 years

### "Simplicity is key to introduction of a new thing. "

December 11, 2023

3.0

no problems. a good app for beginning in crypto

Pros

the simplicity of the interface and ease of recovery.

Cons

the 3rd party market and small selection of coins

Alternatives considered

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

Reason for choosing Zengo

ease of access and relative rease to introduce to people with no experience

Review Source

SS

Soumya S.  
Owner  
Apparel & Fashion  
Used the software for: 6-12 months

### "Zero Hacks Since '18"

October 16, 2023

5.0

Omitting the notion of writing something down in a piece of paper & storing it doesn't only seen difficult, but it actually is. Billions of dollars are lost every quarter on DeFi & Cryptocurrencies due to human negligence, Gullible errors and malicious websites. This is the problem Zengo aims to solve. Accompanied with top tier features such as Web3 Firewall which prevents connecting to sketchy websites, no seedphrases to write down this ease of usage & the always reliable MPC security. Security is a top priority for Zengo and they definitely excel at it.

Pros

Firstly, the ambiance of user experience is very fluid in Zengo. Ranging from smooth transactions, ease of usage, guaranteed fund recovery & now with added benefits such as legacy transfer and Zengo Pro is like icing on the cake 🍰

Cons

There is nothing i particularly dislike about Zengo

Review Source

Response from Zengo

October 18, 2023

Wow - we're glad we could make your crypto experience safe and simple. Thank you for your kind words!

AI

Anselm I.  
Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Zengo Review"

October 16, 2023

5.0

Pros

The legacy transfer is a really cool feature

Cons

Zengo pro is a bit pricey and not enough coins are supported

Review Source

LN

Long N.  
IT Service Desk  
Information Technology and Services  
Used the software for: 6-12 months

### "Zengo wallet"

October 19, 2023

5.0

Very easily to use

Pros

Ease of use and need to implement more features

Cons

No mfa and more available security features

Review Source

FO

Francesco O.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "An awesome experience "

October 19, 2023

5.0

It's a great experience, I'm surely gonna invite my crypto buddies to Zengo.

Pros

I like the ease of use, the clear UI and the great UX.My favourite features are the security one and the easy recover.

Cons

The lack of L2 compatibility and I think that Zengo needs a chrome extension too.Also I would love to have 2FA with yubikeys.

Review Source

SC

Shaw C.  
Educator  
Education Management  
Used the software for: 6-12 months

### "Zengo is unmatched"

October 19, 2023

5.0

I have had nothing but good experiences using Zengo. When I first signed up I needed the help of customer support. They were fast and helpful with my question. My issue was resolved in less than 4 minutes. Well done Zengo!

Pros

The process to transfer crypto in or out is fast and easy. I use several crypto exchange platforms. Zengo truly is the best.

Cons

The number of crypto to hold, buy, sell is extremely limited. If Zengo decided to expand their selection of crypto, it would be the ultimate one stop shop for crypto.

Review Source

VR

Verified Reviewer  
Self employed  
Construction  
Used the software for: 6-12 months

### "Zengo Defi Finance"

October 19, 2023

5.0

Pros

The Zengo platform is easy to use, it has a friendly interface.

Cons

I would like a exchange platform by zengo to improve trading fees.

Switched from

[Crypto.com](https://www.capterra.com/p/255186/Cryptocom/)

More secure

Review Source

SS

Sabrina S.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Zengo is one of the better wallets out there! "

October 19, 2023

5.0

Never had an issue or even the slightest problem with Zengo. It’s worked flawlessly since I’ve started using it.

Pros

Love everything about Zengo! It’s my go to wallet!

Cons

There is nothing not to like about Zengo.

Review Source

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