# Trainn Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Trainn the right Video Making solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/241416/Trainn/reviews

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Trainn

4.5 (17)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Trainn

Ease of use

4.5

Customer Service

4.7

## Showing most helpful reviews

Showing 1-17 of 17 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Aaron Jerin R.  
Project & Program Management  
Information Technology and Services  
Used the software for: 6-12 months

### " An Amazing Product!"

November 18, 2022

5.0

Pros

It is simpler and easier to use, especially for people like me who have no experience with video editing. The user interface is brand new. Informs us about the current status on the main page. Additionally, making changes to the video is really simple and quick.

Cons

It's great, and we have no problems. When we need help, the team at Trainn is extremely helpful.

Alternatives considered

[Loom](https://www.capterra.com/p/191187/Loom/)[Vidyard](https://www.capterra.com/p/125653/Vidyard/)

Reason for choosing Trainn

Simpler than other editing tools.

Review Source

Response from Guider Labs

December 19, 2022

Thanks for sharing your review, Aaron.

SH

Syed H.  
CSM  
Information Technology and Services  
Used the software for: 1-2 years

### "Trainn is Great"

January 3, 2023

5.0

Pros

It's a great tool that helps in creating training materials or guide videos for our customers quickly.

Cons

The UI could be a bit more intuitive and guide the users to the dashboard, most options are more or less the same.

Review Source

Response from Guider Labs

January 5, 2023

Thanks for sharing your review, Syed. We will work on the UX recommendations and update you shortly.

CB

Chalor B.  
CSM  
Information Technology and Services  
Used the software for: 6-12 months

### "Simple, easy to use tool for professional looking Product Videos"

December 30, 2022

3.0

Pros

Simple, intuitive tool. The team is very open to feedback and is working on adding a lot of new features for our growing needs.Auto generated audio is the best feature in my opinion as my entire team can create uniform looking/sounding videos.

Cons

Some of the longer videos take a lot of time to get processed. The separate add-ons for Trainn and Trainn instant are confusing.

Review Source

Response from Guider Labs

January 5, 2023

Thanks for sharing your review, Chalormee. We will work into the processing time and unifying the extensions and update soon.

NS

Narayanaswamy S.  
Customer Success Manager  
Computer Software  
Used the software for: 6-12 months

### "Easy to Make Videos"

November 22, 2022

4.0

Having a good experience using this product.

Pros

Ease of use and the features available. Allows you to record videos with lot of customizations

Cons

Nothing really. At the beginning, it is a little confusing to get a hold of the different features but as we use it becomes easy to use

Review Source

Response from Guider Labs

December 6, 2022

Thanks for sharing your review, Narayanswamy.

CC

Chitrangna C.  
Product Manager 1  
Telecommunications  
Used the software for: 6-12 months

### "Trainn for creating product reviews "

December 26, 2022

5.0

Great. Our whole organisation uses trainn and we use the add coworkers feature too, to manage access. It is really great to use trainn

Pros

It is a very simple, easy to use software where I can do a lot very easily. I can create videos in minutes, edit the VoiceOver, edit the screens and internally share the videos as well (without hosting them anywhere else)

Cons

There are no feature that are not useful.

Review Source

Response from Guider Labs

December 27, 2022

Thanks for sharing your review, Chitrangna.

SV

Shivam V.  
Product Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Tailored for faster and easier training and product videos."

December 19, 2022

3.0

Pros

Very easy to use and publish the video across the team.The extensions are really useful to quickly start a screen record!

Cons

Although the product is very easy to use, the editing mode should provide more functionality for example speeding up the part of video ot trimming sections or adding a PIP.

Switched from

[Zight](https://www.capterra.com/p/154298/CloudApp/)[Awesome Screenshot](https://www.capterra.com/p/210550/Awesome-Screenshot/)

Better library management and academy section with analytics.

Review Source

Response from Guider Labs

December 22, 2022

Thanks for sharing your review, Shivam. We are working on enhancing our editors and it will reach you soon.

KL

Karishma L.  
Product Specialist Manager  
Hospitality  
Used the software for: 1-2 years

### "Trainn helps a lot for making how-to video tutorials for our customers!"

November 18, 2022

4.0

Pros

Trainn's integration with Youtube is really helpful and time-saving! The capability of converting the video into different languages helps a lot.

Cons

The current voiceover sounds very robotic, would have been nice to have a slightly more human-sounding voiceover. Would also be nice if we could control the pace of the speaker.

Review Source

Response from Guider Labs

December 5, 2022

Thank you for sharing your review, Karishma. We're really glad to know that our multilingual offering is very useful. We will definitely work on the Text to speech converter and make it better.

KK

Karthi K.  
Engineering Manager  
Computer Software  
Used the software for: 2+ years

### "Ease of use"

December 6, 2022

5.0

Pros

1\. Less time and effort for creating videos2. Academy feature for internal training purposes

Cons

Nothing as such. Could not think of anything.

Review Source

Response from Guider Labs

December 20, 2022

Thanks for sharing your review, Karthi.

VD

Vamshi D.  
Support engineer  
Telecommunications  
Used the software for: 6-12 months

### "Trainn the video making and screen recoding application"

December 8, 2022

5.0

Pros

The ease of the product in making the screen recordings.

Cons

I think instead of giving the pre- recorded voices to the videos, it may be good if there is a provision for the user to give a voice for the video's which are created.

Review Source

Response from Guider Labs

December 20, 2022

Thanks for sharing your review, Vamshi.

PN

Prajval N.  
Sr CSM  
Information Technology and Services  
Used the software for: 6-12 months

### "Trainn for SpotDraft"

December 26, 2022

5.0

On a lighter note - It makes us look extremely smart :). But yes, the experience is great, it is user friendly, well organised and well built platform.

Pros

The fact that it is extremely easy to use and the quality of Videos are of the Highest Notch.

Cons

There is nothing specific thAt I can highlight even after using Trainn for close to 6 months.

Review Source

Response from Guider Labs

December 27, 2022

Thanks for sharing your review, Prajval.

sS

shivam S.  
Customer Success Manager  
Legal Services  
Used the software for: Less than 6 months

### "Trainn Review"

December 19, 2022

5.0

Its an amazing experience overall till now.

Pros

InterfaceUsabilityUser-friendly Easy to learnVideo library

Cons

Time it takes to upload a video to the cloud and especially for lengthy videos

Review Source

Response from Guider Labs

December 20, 2022

Thanks for sharing your review, Shivam. Will definitely work on making the video upload faster than what it's today. We're glad that you're having an amazing experience.

GK

Gurnur K.  
Graphic Designer  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Nice and easy to use"

November 15, 2022

4.0

Pros

It is easy to use and lets us make product videos really quick.

Cons

The downloading process and button is a little difficult to find as per user experience maybe the placement of that could be reconsidered.

Review Source

Response from Guider Labs

December 7, 2022

Thanks for sharing the feedback, Gurnur. We will definitely look into the feedback you shared.

KO

Keshav O.  
Customer Success Manager  
Computer Software  
Used the software for: Less than 6 months

### "Smooth & intuitive!"

November 23, 2022

5.0

It's been wonderful working with their team and the product is very intuitive!

Pros

Very easy to use and saved me a lot of time creating educational videos for customers

Cons

Trainn could integrate with more tools to automate a bunch of tasks

Review Source

Response from Guider Labs

December 22, 2022

Thanks for sharing your review, Keshav. We're going live a few integrations soon. Meanwhile do check our Zapier integration, for any needs.

NS

Nikhil S.  
Technical Account Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "A good intuitive software that goes miles for creating an easier customer experience."

December 6, 2022

5.0

Customer knowledge transfer.

Pros

The intuitiveness of the product would be the best feature for me.

Cons

Nothing as such. Sometimes, when too many things are blurred out, it slows down the whole experience.

Review Source

Response from Guider Labs

December 15, 2022

Thanks for sharing your review, Nikhil.

VK

Vipul K.  
CSM  
Computer Software  
Used the software for: 6-12 months

### "Easy Video Onboarding"

November 16, 2022

5.0

Great customer support

Pros

Super easy to create product onboarding videos

Cons

Analytics Dashboard can be improved up on.

Review Source

MB

Manvi B.  
Technical Account Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Intuitive UI"

December 2, 2022

4.0

Pros

It's easy to use even as a beginner. The features are amazing and the output is really impressive!

Cons

Sometimes, it can get confusing, but the support is exceptional.

Review Source

Response from Guider Labs

December 5, 2022

Thanks for sharing your review, Manvi.

RJ

Rahul J.  
Graduate Research Assistant  
Research  
Used the software for: I used a free trial

### "A nice tool"

January 18, 2023

4.0

Pros

Screen recording works like a charm. It has quick access to the chrome extension making it very handy.

Cons

The load time and processing time could be improved.

Review Source

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