# Visitor Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Visitor Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/241449/Visitor --- # Visitor Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Visitor ## What is Visitor? Visitor is a hotel management software solution that allows users to manage/synchronise bookings, check-in/out, booking channels, communication, and more. Channel Manager, Front Desk System, Booking Website, Rate Synchronisation, Guest Communication & more. Optimise your daily work with our intelligent functions and have more time for what is really important to you - your guests. ## What is Visitor used for? [Reservations](https://www.capterra.com/reservations-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/) Top alternative Featured Overall rating Based on 38 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price €15 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Visitor?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.visitorapp.co/&name=Visitor) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Visitor 4.8 (38) VS. [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price €15 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (38) Ease Of Use 4.6 (5,753) Value For Money 4.7 (38) Value For Money 4.6 (3,536) Customer Service 4.9 (38) Customer Service 4.7 (3,267) ## Visitor alternatives [4.5 (1,284)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.8 (1,135)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (466)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/241449/Visitor/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 4.7 (24) 75.00% of 24 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Calendar Management 4.8 (21) 71.43% of 21 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Reservations Management 4.7 (19) 52.63% of 19 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Booking Management 4.8 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Mobile Access 4.8 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Multi-Channel Sync 5.0 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Ability to see leads received from various distribution channels in one place Visitor 63 features Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Analyze and track performance of channels Manage various distribution channels, build relations with channel partners, and track their performance Tracking, calculating, and paying commissions and earnings to employees Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Pre-made examples and templates for emails A list of events with their respective dates Long term accommodation for guests Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations The ability to reserve times in groups. Capture guest experience at a granular level and utilize data to deliver tailored services Monitor product stock levels Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Access software remotely via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Ability to see leads received from various distribution channels in one place Manage and handle various international currencies Manage and support multiple languages Manage and support multiple locations More than one location Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Track factors that affect pricing and adjust prices accordingly to increase sales Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Ratings/Reviews Receive data and information in real time Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Reports specific to sales analysis for trends and strategies Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Set up connections to third-party platforms to improve business processes Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.5 (38) 4.5 Based on 38 reviews ## Pricing Value for money 4.7 (38) Free Trial Free Version Standard €15.00 Other,Per Month Value for money 4.7 (38) 4.7 Based on 38 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (38) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (38) 4.9 Based on 38 reviews ## User reviews Overall rating 4.8 Based on 38 reviews Filter by rating 5(30) 4(7) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent US Ute S. CEO Hospitality ### "Absolute Empfehlung" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2025 Problemlos und sehr transparent - ein wirklich tolles Hotelmanagement Programm für kleine bis mittlere Betriebe. Pros die sehr einfache Bedienbarkeit. Das Programm erklärt sich größtenteils von selbst und man benötigt tatsächlich keine lange Einarbeitung. Das Onboarding war völlig unkompliziert und der stets prompte freundliche Service des Visitor Teams überzeugt ebenfalls. Zudem arbeitet das Team ständig an Verbesserungen des Programms und geht dabei tatsächlich sehr gut auf Kundenwünsche ein. Cons Das es noch keine gute Lösung für Touristikstatistiken gibt für die IDEV Statistikmeldung. Ansonsten gibt es von meiner Seite nichts. Alternatives considered [eviivo](https://www.capterra.com/p/66294/eviivo-suite/) Reasons for choosing Visitor eviivo konnte aufgrund versteckter Kosten, die bei dem Modul System von eviivo entstanden nicht überzeugen. Zudem war Onboarding und Handhabung um vieles aufwendiger, nerviger und unübersichtlicher bei eviivo. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NH Norbert H. Gastgeber Hospitality ### "All in One booking service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2025 Die Installation sowie durch den guten Service wächst man sehr schnell in das neue System rein. Auch bei meinen kleinen Problemfällen war das Team sehr schnell aktiv und lösten diese umgehend. Ich fühle mich gut aufgehoben. Pros Das Handling der App, Der Service im Hintergrund und ich kenne nichts vergleichbares, das an diese App herankommt. Cons Die freie Preisgestaltung könnte etwas verbessert werden. Nicht alle Portale sind verknüpfbar, aber das ist auch bei der hohen Anzahl von Anbietern undenkbar. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Michael D. Wirt Food & Beverages ### "Hotelsoftware im Einsatz" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 4, 2025 Ich habe das Hotelprogramm nun einige Wochen im Einsatz und bin insgesamt zufrieden. Die Benutzeroberfläche ist übersichtlich gestaltet, die wichtigsten Funktionen wie Zimmerverwaltung, Buchungsübersicht und Rechnungsstellung sind intuitiv nutzbar. Pros Gutes Programm und es erleichtert das Leben im Hotel und es ist alles organisierter. Das ist Super... Cons Es sind wirklich viel mehr Buchungen reingekommen. Das wurde auch versprochen und es wurde gehalten. Vielen Dank. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Martina B. Gastronimin Restaurants ### "Erfahrungsbericht" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2025 Wir nutzen Visitor nun seit etwa zwei Monaten und sind rundum zufrieden. Die Einarbeitung verlief reibungslos, das Team von Visitor war jederzeit für uns da und hat uns bei allen Fragen schnell unterstützt. Besonders beeindruckt sind wir von der automatischen Synchronisation: Unsere Unterkünfte sind auf verschiedenen Buchungsportalen präsent, und alle Reservierungen werden automatisch im übersichtlichen Kalender eingetragen. Das verhindert Überbuchungen und spart uns viel Zeit und Nerven. Die Bedienung der Visitor-App ist kinderleicht, selbst für Technikneulinge. Insgesamt fühlen wir uns mit Visitor bestens aufgehoben und können die Software jedem empfehlen, der seine Buchungen professionell und stressfrei managen möchte. Pros Seit wir mit Visitor zusammenarbeiten, hat sich unser Arbeitsalltag enorm vereinfacht. Die Einarbeitung war wirklich toll und der Support ist immer freundlich und hilfsbereit. Besonders begeistert sind wir davon, dass Überbuchungen dank der Visitorsoftware endlich der Vergangenheit angehören. Unsere Ferienwohnungen sind jetzt auf mehreren Onlineportalen gelistet und alle Buchungen werden automatisch im Reservierungskalender eingetragen. Cons Negativ ist uns bisher nicht an Visitor aufgefallen. Alles Funktioniert so wie es soll und wir hatten auch noch keinerlei Probleme Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EP Elena P. Hotelleitung Hospitality ### "Tolles Hotelprogramm" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 4, 2025 Sehr freundliche telefonische Unterstützung Pros Klare Strukturierung, gute Organisation, einfach zu bedienen Cons Bis jetzt war alles ok, habe nichts zu beanstanden Switched from [easybooking](https://www.capterra.com/p/177658/JULIA/) Das Programm war manchmal zu kompliziert und zu langsam dazu noch überteuert Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WB Willmar B. Inhaber Hospitality ### "Tolles Programm " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2025 Pros \- Sehr freundliche Mitarbeiter. Persönliche Ansprechpartner bei Problemen per Chat oder Telefon. Keine Hotline! - Leicht zu bedienen - Gutes Preis-Leistungs-Verhältnis Cons Es könnten noch ein paar Kleinigkeiten optimiert werden. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FD Franz D. Einzelunternehmer Hospitality ### "ausgezeichnet" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 15, 2025 Pros zeitnaher, kompetenter und freundlicher Service Cons es können leider nicht alle OTA´s integriert werden Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Julia R. Inhaber Hospitality ### "Persönliche Ansprechpartner, die sich viel mühe geben" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2025 Pros Persönliche Ansprechpartner die sich sehr viel Mühe geben alle Wünsche und Fragen zu klären. Geben Tipps für einen besseren Internetauftritt und Buchbarkeit Cons Kontakt hauptsächlich über einen Chat, telefonisch nur am Anfang Switched from [easybooking](https://www.capterra.com/p/177658/JULIA/) Teurer, weniger support, keine Unterstützung mit Tipps Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Silvia L. Selbstständig im Tourismus Hospitality ### "Visitor - Perfekt für kleine Betriebe" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2025 Sehr netter Kundendienst, sofort schnelle Hilfe. Pros Das man dem Problem an Doppelbuchungen leichter aus dem Weg gehen kann. Sehr einfache Handhabung. Cons Es wäre schön, wenn es auch mit Feratel kompatibel wäre. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Monika M. Geschäftsleitung Leisure, Travel & Tourism ### "Kundenzufriedenheit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2024 Die Dienstleistung und Betreuung wird in der direkten und im schriftlichen Kontakt sehr einfach verständlich und dennoch ausführlich vermittelt Pros Unkomplizierte, freundliche und kompetente Kundenbetreuung. Individuelle Lösungsvorschläge und schnelle Umsetzung Cons Ich habe nichts zu beanstanden. Bei Problemen wende ich mich an meinen Ansprechpartner persönlich. Alternatives considered [Smoobu](https://www.capterra.com/p/160106/Smoobu/) [FewoManager](https://www.capterra.com/p/196755/FewoManager/) Reasons for choosing Visitor Das Angebot und die Präsentation des Systems hat mich überzeugt Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/241449/Visitor/reviews/) Popular comparisons [Eventbrite vs Visitor](https://www.capterra.com/compare/114949-241449/Eventbrite-vs-Visitor)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)