--- title: "Secure Exchanges Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Secure Exchanges Software - reviews, pricing plans, popular comparisons to other Secure Email Gateway products and more." source_url: "https://www.capterra.com/p/241470/Secure-Exchanges/" page_type: "product" language: "en" --- # Secure Exchanges Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Secure Exchanges ## What is Secure Exchanges? The Secure Email Gateway lets you exchange point-to-point encrypted emails, with nothing for the recipient to install. Send confidential information, receive it back, and attach files up to 2.5 GB, all from your usual inbox. Built on Secure Exchanges' zero-access architecture, no one, not even us, can read your data: you alone hold the keys. It integrates directly with Outlook (Classic and New), Microsoft 365, and Gmail (Chrome extension), or through the online platform, with no change to your existing email server. A .NET SDK and APIs let you connect it to your CRM, ERP, or in-house systems. All data is hosted in Canada, on SOC 2 Type II certified, Tier III infrastructure, out of reach of foreign laws such as the U.S. Cloud Act. ## What is Secure Exchanges used for? [Digital Signature](https://www.capterra.com/digital-signature-software/)[Secure Email Gateway](https://www.capterra.com/secure-email-gateway-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$0.99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Secure Exchanges?[Manage this product listing](https://www.g2.com/products/secure-exchanges/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Secure Exchanges 4.6 (13) VS. [4.9 (50)](https://www.capterra.com/p/206740/Libraesva-Email-Security/reviews/) Starting Price CA$0.99 Per User, Per Month Starting Price $5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (13) Ease Of Use 4.8 (2,714) Value For Money 4.6 (10) Value For Money 4.9 (2,229) Customer Service 4.6 (10) Customer Service 4.9 (2,039) ## Secure Exchanges alternatives Highest Rated [SignWell](https://www.capterra.com/p/184497/Docsketch/) [4.9 (2,714)](https://www.capterra.com/p/184497/Docsketch/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184497/Docsketch/) [Docusign](https://www.capterra.com/p/121506/Docusign/) [4.7 (9,492)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/121506/Docusign/) [Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/) [4.7 (1,450)](https://www.capterra.com/p/144797/HelloSign/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144797/HelloSign/) [DigiSigner](https://www.capterra.com/p/151821/DigiSigner/) [4.8 (1,451)](https://www.capterra.com/p/151821/DigiSigner/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151821/DigiSigner/) [View all alternatives](https://www.capterra.com/p/241470/Secure-Exchanges/alternatives/) ## FAQs about Secure Exchanges Overview ### Which roles and teams benefit most from Secure Exchanges? Secure Exchanges is most used by finance, insurance, and consulting professionals who need to share sensitive documents securely with clients and partners. Business owners, directors, and executives rely on it to streamline approvals and confidential exchanges, while marketing and support teams use it to coordinate communications and protect customer information. Answer based on 13 reviews Overview ### What company size and specific industries is Secure Exchanges built for? Secure Exchanges is designed for all business sizes, from small companies to large enterprises, across any industry that handles confidential data exchanges. It suits organizations that need to protect sensitive information during transfers, regardless of sector. Features and Usability ### What are the key features of Secure Exchanges? Secure Exchanges offers encryption, SSL security, two-factor authentication, and threat protection for data security. It includes audit trail, audit management, event logs, and activity tracking for monitoring, plus electronic signature, digital signature, multi-party signing, file sharing, archiving and retention, alerts, and reporting and statistics. Pricing ### How much does it cost and what fees or limitations are included? Secure Exchanges starts at CA$0.99 per user/month for the Basic plan, which covers email-body encryption only. Advanced costs CA$6.99/month flat rate and Pro costs CA$12.99/month flat rate. A free trial is available. Basic excludes attachments, while Advanced adds signatures and Pro supports larger file transfers. Integrations ### Which third-party tools and platforms does Secure Exchanges integrate with? Secure Exchanges integrates with Gmail, KeePass, Microsoft 365, and Microsoft Outlook. These cataloged integrations connect the product with email, password management, and Microsoft productivity tools, covering the main platforms listed for Secure Exchanges. Getting Started and Support ### What training and onboarding options does Secure Exchanges offer? Secure Exchanges provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and review. Getting Started and Support ### What customer support options does Secure Exchanges offer? Secure Exchanges provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available, so customer experience details such as response time, helpfulness, or common frustrations cannot be stated from the catalog data alone. ## Features AI summary Based on 14,535 Secure Email Gateway reviews Capterra data shows that buyers of digital signature software rank the following features as their top priorities: - **Electronic Signature** (**67%** of reviewers rated this feature as critical) - **Data Security** (**59%**) - **Multi-Party Signing** (**54%**) Secure Exchanges supports all three features that reviewers rate most highly: **Electronic Signature**, **Data Security**, and **Multi-Party Signing**. Together, these capabilities help businesses complete documents faster, protect sensitive information, and manage approvals across multiple signers more efficiently, allowing teams to keep agreements moving with less manual follow-up. Electronic Signature 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Digitally sign online documents Data Security 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Multi-Party Signing 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Share documents with different users to collect multiple signatures Audit Trail 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Mobile Signature Capture 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Capture signatures via mobile devices Authentication 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Verify the identity of users/devices to enable secure access Secure Exchanges 31 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Email Attachment Protection: Provides protection against malicious attachments. - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Email Tracking: Track delivered, received, and opened emails - Encryption: Convert data into a code for security - Event Logs: A chronological record of actions or occurrences within a network, software, or process - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Mobile Access: Access software remotely via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Multi-Party Signing: Share documents with different users to collect multiple signatures - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Protection: Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user --- Features 4.8 (13) 4.8 Based on 13 reviews ## Pricing Value for money 4.6 (10) Free Trial [View pricing plan details](https://www.capterra.com/p/241470/Secure-Exchanges/pricing/) Basic CA$0.99 Per User,Per Month It includes: - End-to-End encryption of message body - Unlimited messages - Full audit trail: sending, opening Advanced CA$6.99 Flat Rate,Per Month It includes: - End-to-end encryption of message body and attachments - File transfer up to 100 MB - Secure retrieval of files or messages (envelope feature) - Electronic signature with 1 signer Pro CA$12.99 Flat Rate,Per Month It includes: - Encryption of email body and attachments - File transfers up to 2.5 GB - Multi-signer electronic signatures - Secure document or message collection (envelope feature) - Full audit trail (legal-grade traceability) Value for money 4.6 (10) 4.6 Based on 10 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ KeePass](https://www.capterra.com/p/151987/KeePass/) ## Support, customer service and training options Customer Service 4.6 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (10) 4.6 Based on 10 reviews ## User reviews Overall rating 4.6 Based on 13 reviews Filter by rating 5(8) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Micheline B. Presidente Accounting ### "Projet pilote de Secure-exchanges a essayer et adopter" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2026 Je suis entièrement satisfaite de cet outil de travail : il est efficace, simple à utiliser et améliore réellement la gestion des documents avec les clients. Je le recommande fortement Pros Le nouveau projet pilote de Secure Exchanges pour l’envoi de documents par les clients est une véritable mine d’or — dès que le client comprend comment l’utiliser, tout devient plus rapide, plus clair et beaucoup mieux organisé. Le service est rapide et efficace Cons Je n’ai aucun point faible à signaler pour Secure Exchanges. L’outil est stable, efficace et répond parfaitement à mes besoins professionnels. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jean-Francois R. Président Accounting ### "Solution simple efficace et productive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2026 Utilisateur satisfait depuis 2022. Support à la clientèle en français et très efficace. Solution candienne éprouvée par de nombreux cabinets comptables. Pros \- Signature électronique qui s'imbrique simplement et intuitivement à MS365 Outlook. - Prix ultra compétitif. - Facilité d'utilisation. Cons Lorsque les documents sont signés électroniquement, plusieurs signataires n'ont pas le réflexe de "télécharger" une copie des documents Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Annie D. Comptable Accounting ### "Service client exceptionnel" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2026 Expérience très agréable. Les vidéos explicatifs et l'aide humaine qui nous sont offerts contribuent grandement à l'efficacité de nos propres services. Pros La facilité d'utilisation et l'exactitude du produit. Sans compter l'excellent service à la clientèle. Ils m'ont beaucoup aidée à tout mettre en place. Je n'hésite pas à recommander. Cons Je ne vois aucun inconvénient, juste du positif, tant de la part du service à la clientèle qui apporte une aide précieuse, que de la facilité d'utilisation du produit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 22, 2026 Hi Annie, Thank you sincerely for your thoughtful review and for trusting Secure Exchanges for your professional communications. We’re especially pleased to hear that both the ease of use and the customer support stood out in your experience, these are two pillars we care deeply about. Knowing that our support and onboarding resources helped you get started smoothly means a lot to us. We’ll make sure your kind words reach the team behind the scenes! If you ever have ideas for improvement or additional needs in the future, we’re always here to listen. — The Secure Exchanges Team SL Stephanie L. Consultante Nova Management Consulting ### "L'essayer c'est l'adopter! Gagne-temps / efficacité en toute simplicité" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2025 C'est tellement simple à utiliser! Je le recommande fortement à ceux qui veulent protéger leurs propres données personnelles et celles de leur clients. Pros J'apprécie beaucoup la fonctionnalité de l'enveloppe. Je peux demander à mes destinataire de m'envoyer leur information personnelles en toute sécurité afin d'ouvrir leur dossier en tant que nouveau clients. Ils n'ont pas besoin d'avoir une licence pour que ça fonctionne et c'est simple d'utilisation! Cons Il n'y a aucun aspect que j'ai moins apprécié, j'aurais p-e aimé découvrir la solution avant! les fonctionnalités tout en un sont parfaite pour ma petite entreprise. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MU Med U. Marketing Manager Marketing and Advertising ### "Useful features but a bit laggy" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 17, 2022 Overall we are satisfied if we ignore the day when nothing worked. Pros We're sending password protected email everyday and our clients appreciate this! Cons We had a bug where we couldn't use Outlook at all! We have disabled Secure Exchange and everything is back to normal! Don't know what happened. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Stacy B. directeur développement des affaires Information Technology and Services ### "Secure Exchanges" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 5, 2022 Pros Facilité d'utilisation et d'envoi de document pour signature. Cons On doit envoyer des courriels différents pour avoir des signatures distinctes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2022 La licence Pro permet à nos utilisateurs de faire signer plusieurs documents par plusieurs signataires en un seul envoi de courriel. Nous vous invitons à consulter notre site web pour en apprendre davantage : https://www.secure-exchanges.com/Offres-securiser-transfert.aspx SP Stephanie P. courtiere d'assurances Insurance ### "courtier d'assurances" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 20, 2022 les signature sur certain formulaire qui a l'occasion, les client ne sont pas capable d'ouvrir Pros aide grandement pour envoie de document sécurisé ( signature) car nous avons certaine demande ou le client dois signer. Cons je n'es aucune expériences que je peux noter Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CN Cedric N. Travailleur autonome Accounting ### "Très satisfait" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 19, 2022 Pros \- Service de qualité - Le prix - Simplicité Je recommande fortement ce produit à mes compairs Cons \- J'utilise GMAIL et j'aimerais avoir un OK finit quand je dessine les zones de signatures Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 26, 2022 Merci de votre commentaire, nous allons en tenir compte. LA Lorca A. Superviseur support applicatif Financial Services ### "Logiciels simple, rapide et efficace." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 19, 2022 En général, l'application répond vraiment à nos attentes car elle est facile à installer, facile à déployer et à personnaliser pour l'ensemble de l'entreprise. Par ailleurs, le service à la clientèle est vraiment rapide et nous donne des suivis sur notre demande tout au long de la résolution d'un problème. Pros Envoyez des courriels encryptés avec une solution intégrée dans Outlook est vraiment facile à faire pour tous nos professionnels dans l'entreprises. Maintenant, nous utilisons les extensions de signature qui permet de certifié nos documents et il n'y a pas de frais supplémentaires pour cette option très intéressante et simple à utiliser. Cons En tant qu'Administrateur, j'aimerais avoir plus d'options pour modifier les groupes d'accès de mon groupe de techniciens. Autres points, l'intégration SSO n'est pas aussi bonne que d'autres solutions où la synchronisation et la créations des utilisateurs se font automatiquement selon nos groupes internes. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 26, 2022 A travers l'option «Rôles et permissions», vous avez la possibilité de gérer les options d'accès pour chaque groupe de techniciens. Nous travaillons à intégrer ADFS et AD pour la gestion des licences. IT Isabelle T. conseillere en sécurité financière Insurance ### "intéressant comme logiciel" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 19, 2022 Pros le fait que ce soit encrypté, donne une sécurité d'utilisation et démontre que les informations de mon client sont sécurisés. Cons pas la possibilité de désigner les endroits ou le client doit signer, ou mettre son nom, donc le client peut etre vite perdu, et ne pas savoir ou signer... quelque peu difficile de retrouver la liste des documents envoyés aux clients. il y a le journal, mais ce serait bien un peu plus de détail. Alternatives considered [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Reasons for choosing Secure Exchanges je suis encore en reflexion. j'utilise les deux encore. le soucis que j'ai rencontré est qu'en utilisant secure exchange, mon client n'a pas compris comment signer et où signer... en utilisant Adobe sign, mes clients avaient juste a suicvre là ou il fallait signer.... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 26, 2022 Vous pouvez définir les zones de signatures via la définition des zones de signatures. Celle-ci est assez simple et intuitive. La vidéo suivante explique comment faire: https://www.youtube.com/watch?v=vTCfGcAbZY4 [View all Reviews](https://www.capterra.com/p/241470/Secure-Exchanges/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.