# Introwise Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Introwise the right Appointment Scheduling solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/241483/Introwise/reviews --- Introwise 4.9 (15) [View alternatives](https://www.capterra.com/p/241483/Introwise/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Introwise Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Anna F. Lifestyle Designer and Flow Coach Management Consulting Used the software for: Less than 6 months ### "Sleek Solution for Tracking Client Sessions/Packages" March 29, 2022 5.0 Introwise as a gem hidden in a Saas marketplace. I had a very specific need to track sessions for my clients and was really struggling to keep up inside spreadsheets, emails back and forth, etc. I reached out to the founders for direction and my use-case and they listened and even implemented some features that were already planned that aligned with my needs. They continue to listen to feature ideas and roll out features. Many Saas companies take user feedback and there is a very long delay on rolling out features. My experience with Introwise was the opposite and I am thrilled with the support provided. I can't wait to see the direction Introwise goes with improvements and how my on-the-go lifestyle as a coach can continue to be fun and fulfilling for the client experience and my experience as an administrator who manages many clients in many time-zones. Pros I really like the ability to create packages that include services. I love that I can make specific packages or services hidden from the public for my legacy clients or VIP clients. I can sell services and packages easily. The ability to have group sessions is impressive as well, I plan to sell short live workshops via Introwise instead of managing a separate webinar platform. I am stoked to finally get out of using zoom. My clients aren't tied to zoom and being able to not search for an email with a separate link to a separate system is incredible. The ability to use zoom, for those who like it is there. I am looking forward to having a look at each client profile and be able to keep an eye on remaining sessions EASILY! Cons One aspect I believe is being planned or considered is more detailed ability to create expiration dates/times for specific services. For example, if your service is a flash sale, you can expire a coupon code or you may be able to set a date the user would need to book that service by. I don't have any complaints about Introwise, the team and the product is uniquely different from other booking platforms and it is easy to use. Other platforms can have so many features and buttons and menus that you can get lost managing them instead of doing what you enjoy and do best. What is very cool for experts and service providers is that if you didn't have a website at all, you would use Introwise and now worry about an entire website, get paid, and hold your video calls in one place. That's incredible, all without having to download an app or deal with tech training on the client/purchaser's end. Switched from [SimplyMeet.me](https://www.capterra.com/p/239306/Harmonizely/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Book Like A Boss](https://www.capterra.com/p/180111/Book-Like-A-Boss/) I made the switch because none of the above platforms tracked HOW MANY sessions were remaining in a way that was very clear to me as an administrator and when I tested as a user. When a client is unclear about how many sessions they have left and when to use them, those sessions pile up for me as a coach and began to impede on my ability to take time off. Transparency is important to me and with Introwise, my clients will be able to see everything they have signed up for and paid for in one place AND book in one place...AND Introwise will replace zoom as a video conferencing tool for me. The less systems I can use/login to as a business owner, the better I can operate. Introwise will replace zoom, spreadsheets, google docs into a simpler system. Review Source MB Marian B. Health coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent overall!" May 21, 2025 5.0 Overall excellent. It took me a short while to navigate around the platform. Once I did, I find it very easy to use overall. Clean interface. High functionality: I could have multiple appointment types. Nice I could personalize how my business appeared. All worked really well. Pros They have excellent customer service. Chat response was quick and super knowledgeable, efficient help. The appearance is very clean. Cons Their platform is a little counterintuitive. Although it's clean and logical, it was hard to find my way the first couple times. Then it was fine. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing Introwise Ability to have different types of appointments. The overall look. Review Source AC Ash C. Coach and consultant Health, Wellness and Fitness Used the software for: Less than 6 months ### "still too new for me to use, but a really promising scheduling solution" December 5, 2024 4.0 Despite all its flaws, I think Introwise has real promise. I’ve tried approximately a million scheduling setups, every one of which has managed to be unworkable for me, my clients, or both. Introwise is the rare scheduler that seems to be on the right track for getting it right one day. Pros Delightfully clean and simple interface for the business, easy to set up and use on the business side. Friendly, quick and helpful support whenever I emailed for help. Nice community of early adopters who are influencing development. Cons It’s early days for this app, so there are some features I really need that are missing — the ability to fully customize notifications and transactional emails in particular, and robust automation features. (A Zapier integration is a reasonable kludge for now, but making it work takes paying for Zapier Pro – which is spendy! – and spending lots and lots of time troubleshooting.) But most importantly, Introwise makes my clients miserable, and they tell me so! They say transactional emails are hard to parse, it’s next to impossible to figure out how to book sessions against a package they’ve bought, and the wonky notifications make them nervous and don’t feel good. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Practice](https://www.capterra.com/p/276189/Practice/) Acuity was too complicated for my clients to figure out. Practice.do was buggy and offered unpleasant and unhelpful support. Review Source AA Andromeda A. English Language Coach E-Learning Used the software for: 6-12 months ### "The best platform for independent tutors" July 4, 2024 5.0 The best that it could be. I have been so impressed with the customer service. This is how it should be for all companies! Pros I have used Introwise for the past 6 months as an independent English language tutor. There are two (as far as I know) software solutions for coaches/ tutors: Introwise and Workee. I researched both when I first started my business and for me Introwise is by far the better solution. Firstly, the platform allows you to sell packages, meaning it's much easier to get regular bookings, as people, in my opinion, are far more used to buying packages of classes rather than standalones. Secondly, the platform allows you to offer discount codes. This has been brilliant for converting leads when people are in two minds whether to try you or not. On the backend, Introwise is intuitive to use. The calendar works for all time zones and the Paypal or Stripe payment gateways make it easy for clients to pay. On the few occasions that I have had a question, the Introwise team have responded to me incredibly quickly both in the troubleshooting chat option and by email. In all, this platform has been a god-send and I couldn't have started my business without it. I highly recommend it to anyone who wants to start a teaching business online. Cons At the moment you can only offer Stripe OR Paypal as a payment system for clients. I would like the team to upgrade this Stripe AND Paypal as options to give my clients more choice. Alternatives considered [Workee](https://www.capterra.com/p/232738/Workee/) Reason for choosing Introwise Introwise offers packages and discount codes which are essential to my business. Review Source JP Jeisy P. Producer Insurance Used the software for: Less than 6 months ### "Clockwork scheduling, payments and phone calls with Introwise" March 23, 2022 5.0 I use Introwise day to day without exception, it's the best scheduler I've tried so far and it seems to be the only one I plan to ever use. The product is perfect for me as is, I know that they are always improving and they deliver what they promise. The customer service is the best too! Pros Introwise scheduling tool has really helped me as a producer adjust my schedule in order to fit the client needs. I used to book my own appointments but with Introwise, everything is done for me automatically. It's much cheaper too, don't hesitate to get this amazing tool, it will benefit anyone and any business. Cons If there is one thing I can say that is negative is that we can't customize our own questions for prospects and clients on the scheduling form. However, since using it all my prospects and clients have said nothing bad about the process of scheduling a call with me. Furthermore, they love the fact they don't download a link and just input a small message for me if needed. Regardless, the point is to get on the call, Introwise does it well. Which means, I shouldn't complain about it. If one day they allow this change, it's great, however until then I've noticed I don't exactly need it for my prospects or clients. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/)[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) We know this only too well, downloading links don't work! And while the hours lost & dollars wasted aren't justifiable, I've found a solution, thanks to Introwise. My process is simplified and Introwise does the brunt work for me. The biggest reason I switched is because I didn't ever want to lose another deal again. I'm sure you don't either, get it. Review Source JdlTR Javier de la Torre R. Language professionals E-Learning Used the software for: Less than 6 months ### "Perfect for a Language Teaching business!" March 24, 2022 5.0 And as some of the other issues that can improve, the best Introwise has is customer care, so you know eventually these will be solved. We've worked with quite a bunch of customer care services of different apps and services. And by far, this has been the best in all aspects: attention, kindness, speed and thoroughness. Pros We are Language Teaching professionals and finding the appropriate tool for our bookings has been difficult till Introwise appeared! We've tried different options, different tools and different work arounds. None of these had all the perks we needed for our business. But Introwise definitively does! We needed packages. Check! We needed group lessons. Check! We needed a good and flexible calendar system. Check! We needed a good payment management. Check! We needed a flexible app that could accommodate some improvements on the go. Check! Cons There are areas that can improve. The customization of the booking page needs some more cosmetic options to be added, but this is being taken care of. You can check it on our own page here -> https://introwise.com/xannahspanishonline Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Better value for money, options and awesome customer care. Review Source Dean G. Integral Life Coach E-Learning Used the software for: Less than 6 months ### "The Best Online Scheduling and Meeting Tool" March 29, 2022 5.0 Pros I like Introwise because it’s very user-friendly. The interface is very simple and the features are very powerful. The payment feature is very useful, and I love that it integrates directly into either Stripe or PayPal. I am able to create my own custom schedules that include up to three days per week, four hours per day and a number of slots per day. The Introwise platform is intuitive and easy to use. Cons I wish it had a form tool, even something basic for a few questions before. I'm not able to embed the scheduler into a webpage. The support team is super helpful and extremely prompt. Switched from [Crikle](https://www.capterra.com/p/216252/Crikle/) Introwise has the ability to schedule group meetings. A lot of other schedulers do not have that feature. Review Source VR Verified Reviewer Guide / Teacher Financial Services Used the software for: 6-12 months ### "It just works! Replaced my Calendly and Zoom! " March 25, 2022 5.0 Pros It’s the one SAS that I use most. Replaced so many services. Cons People still would rather use zoom. Luckily it integrates with it easily. Review Source Richard B. English Business Coach E-Learning Used the software for: Less than 6 months ### "The all in one solution" February 12, 2022 5.0 absolutely fabulous, support is amazing very very responsive. I have asked many questions and they are very quick to respond and find solutions. I had one issue where a client could not book a session, but \[SENSITIVE CONTENT\] got to the bottom of the problem within minutes. Brac Pros This software is easy to use. The client does not need to download any software, it just works. Then you have the whole system from booking to payments to doing the video call. I like it because it really is an all in one solution, the video calls are super fast without delays Cons could have a few little things like recording (which they are developing at the moment) but that's about it. Review Source Anna A. Lecturer in Data Science, Data Scientist Information Technology and Services Used the software for: 1-2 years ### "Never have a glitching interaction with a client again" January 10, 2022 5.0 Pros What I like the most about Introwise is how easy it is to use, the interaction with the platform is frictionless for everyone involved. With the multitude of video-conferencing, scheduling, payment and other platforms, users become vary of even the slightest steepness in the learning curve with a new one. There will be people who wouldn't know how to turn on the sound (I am looking at you, Zoom). There will be frustrated Linux users (looking at you, Teams). There will be people who even cannot handle the five clicks that it takes to join a room on Whereby. With Introwise, the usability is top notch, the interface is very straightforward to use. The team behind Introwise are really taking care of it. Cons The platform is new, surely some people would miss some features. From my point of view, having abundant features has two sides - it makes the software more flexible, but it increases the learning curve when working with it. The more the software develops, the more discombobulated and discouraged the user becomes. I am curious to see how Introwise team will deal with this in the coming years. Review Source EK Emily K. ESL Teacher and Professional Coach Professional Training & Coaching Used the software for: 6-12 months ### "Great platform, simple and easy to use" September 16, 2024 5.0 The feedback from myself as well as my clients is positive. I like the fact that we can use Google Meet and other options. The site is user friendly. Pros I like the fact that it is simple and easy to set up. In less than a couple of hours I had a page that I could send to my clients with my calendar and payment options etc. Introwise also has reliable tech support. Cons Lately, I have had a few requests for invoicing. I'd like there to be templates that could make it easier to invoice clients. It also doesn't seem fair that Introwise charge you double for the minutes used on their video conferencing platform (it counts the minutes for both the client and the user). Review Source IS Ida S. Psychologist Mental Health Care Used the software for: 1-2 years ### "Introwise oldie. " January 7, 2022 5.0 I started in summer 2020 to consult as psychologist and ever since I’ve been using the platform. My clients love it, I love it, it works fast, it’s easy to understand, you don’t need to download an app, you have the access right there. Also customer care from introwise team is FANTASTIC! They are always available Pros I love every feature starting from UX/UI -and ending with customer care. Payments always made smoothly, and if I can’t make it to the consultation the Introwise team will organise everything and reschedule with my clients. I love how the platform never had any bugs during this 2 years of experience. Cons I don’t have anything to add here because I truly enjoy the product and literally recommend it everyone Review Source RJ Ric J. CEO, Marketer Marketing and Advertising Used the software for: 6-12 months ### "Outstanding Tool For Experts" March 29, 2022 5.0 Great experience and phenomenal customer service. Pros Everything is as simple and functional as possible. Introwise is exceptionally easy to use. It is very logical and filling everything out makes sense. Nothing about it is confusing or frustrating. I also like that there's nothing to download on my end or for clients to download. The payments are taken care of automatically. Video calls are easy to use and it's all very straightforward and easy to use. Cons Nothing really. When you first sign up, you want to go step-by-step and make sure you are filling everything out correctly, connecting everything correctly, and using the best features for you and your business. Review Source GB Gabriel B. Managing Partner Management Consulting Used the software for: Less than 6 months ### "Amazing concept, great design and functionalities." March 29, 2022 5.0 Great experience. Pros Functionalities, design and overall user experience, compared to other options in the market. Cons A lot of integrations could follow but the core product is great. Review Source NM Nadine M. Coach Consumer Services Used the software for: 1-2 years ### "Introwise made my life easier" March 30, 2022 5.0 the customer service is amazing. it has been a very nice experience to use this platform overall. Pros I love that it is such a simple way to schedule calls with clients and that they can simply click on the link for our calls without downloading a video call software. Cons there is no possibility to schedule reoccuring group meetings Review Source Similar Products Featured ## Related categories [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Tutoring](https://www.capterra.com/tutoring-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.