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Fielder Agent works as a field agent activity manager. The solution includes a web portal, a mobile app to manage supervisory activities, and another app for field workers. The latter incorporates geolocation, task assignment, and real-time tracking. It is also possible to receive notifications of new activities indicating the priority of the tasks or access the GPS with details of the route to a destination.
Provider
Fielder
Located In
Mexico
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android
Training
Videos, Documentation, Webinars
Support
Email/Help Desk, FAQs/Forum, Knowledge Base
Fielder Agent is aimed at business owners who need to keep track of the activities of their sales teams, service teams, technicians, or field agents on the job.
Content Source: Fielder Agent
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Fielder Agent Reviews
"Fielder Experience"
Pros: That I can follow the work for every agent on my organization effortless, and make them feel also their job is important to the company. I also like to grow and give our opinion on improving functionality.
Cons: I would like a web service app for permanent area services. Its not always possible to make them use their personal devices. Also I would like the capacity to upload more photos and video.
"Senior Service Manager "
Overall: excellent managment tool, let us take actions in real time
Pros: that adapts to our processes and is dynamic, easy to use, a lot of information that is very useful for decision-making and above all that it is in real time
Cons: everthing is ok, the tool is very useful an easy to use
"Fielder is the best app"
Pros: The technical support is amazing, and Filder is the best tool to logistics procces.
Cons: Its very easy to implement and use. The Fielder team help you all time. They support is the best
