# ServiceDeck Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ServiceDeck Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/241699/ServiceDeck

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# 

 ServiceDeck Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ServiceDeck

## What is ServiceDeck?

Introducing ServiceDeck, a powerful field service management (FSM) software designed to revolutionize your field service operations. Ideal for service providers like plumbers, electricians, cleaners, landscapers, and many others, ServiceDeck streamlines operations, automates processes, and enhances customer connections with its cutting-edge dispatching software and field worker management tools.

## What is ServiceDeck used for?

[Construction Scheduling](https://www.capterra.com/construction-scheduling-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Maid Service](https://www.capterra.com/maid-service-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$25

Per User, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for ServiceDeck?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://servicedeck.io/&name=ServiceDeck)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ServiceDeck

5.0 (2)

VS.

[4.7 (2,742)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting Price

$25

Per Feature, Per Month

Starting Price

$79

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.6 (2,712)

Value For Money

5.0 (2)

Value For Money

4.6 (2,488)

Customer Service

5.0 (2)

Customer Service

4.7 (2,613)

## ServiceDeck alternatives

[4.6 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (30)](https://www.capterra.com/p/158852/Less-Paper/#reviews)

Starting price

$120.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting price

$245.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.3 (335)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

## FAQs about ServiceDeck

Overview

### What company size and specific industries is ServiceDeck built for?

ServiceDeck is designed for small and medium-sized field service businesses that need one system to manage daily worker operations and customer interactions. It fits companies in service-based industries that work with both current and prospective customers and need a central place to handle routine field work.

Features and Usability

### What are the key features of ServiceDeck?

ServiceDeck offers work order management, job scheduling, dispatch management, and technician management for field service operations. It also includes appointment scheduling, calendar management, route planning, time tracking, and project tracking, plus invoicing, payment processing, client and customer portals, reporting, and QuickBooks integration.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does ServiceDeck integrate with?

ServiceDeck integrates with 3 third-party tools: QuickBooks, Stripe, and WordPress. These catalog integrations cover accounting, payments, and website management, giving ServiceDeck a small but focused set of connected platforms for core business workflows.

Getting Started and Support

### What training and onboarding options does ServiceDeck offer?

ServiceDeck provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group presentations and updates, documentation offers written reference material, and videos provide visual learning for self-paced review.

Getting Started and Support

### What customer support options does ServiceDeck offer?

ServiceDeck provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Support is presented through these four channels, giving users multiple ways to find answers or contact the team. No reviewer feedback on support experience is available here, so no claim can be made about response times or helpfulness.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Credit Card Processing

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

Customizable Invoices

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Invoices that can be tailored according to company's branding, payment terms and personalized information

Customizable Templates

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Data Import/Export

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Invoice Creation

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create invoices from scratch or have recurring invoices

Invoice History

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store and view prior invoices for each account/client

ServiceDeck 93 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Schedule appointments via a calendar

Manage the process of evaluating documents or requests submitted for approval

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Private online space that lets businesses securely share documents and provide information access to clients

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Easily track all contractor information in one centralised location

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

A website or login for customers to access information

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Invoices that can be tailored according to company's branding, payment terms and personalized information

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Store and access documents, forms, and photos in one centralized place

Primarily serving commercial or industrial locations needing electrical work

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Automatically find mutually available meeting time slots across multiple calendars

Information, data and reports that are being tracked over time

Business model that charges based on the amount of time spent on an hourly basis

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Create invoices from scratch or have recurring invoices

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Identify the physical location of an individual, asset, device, etc.

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Manage and support multiple locations

Ability to handle several projects simultaneously

Create, send, and view electronic invoices

Track/log the amount of time employees worked per job using a timer

Swipe a credit card or manually process payments while with the customer in the field

Accept, record, and reconcile financial transactions

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

Reporting on how each user, task or process has advanced since its initiation

Identifying critical tasks that make up a project and assigning start and end dates for each

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Create proposals based on costs of labor and materials

Integrates with QuickBooks

Generate quotes or estimates for customers

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Based on availability, instantly confirm or deny a request when a new booking is made

Receive system updates as soon as any changes are made

Schedule repeating appointments based on a duration of time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage the rescheduling of appointments

Assign available resources to various projects and tasks

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Track work performed and resources used for past customers, sites, or assets

Track staff hours through a calendar view

Track the status over time for a request, process, asset, or transaction

Track information, qualifications, and contact details of subcontractors

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Free Version

Organize

$0.00

Grow

$25.00

Per User,Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

OS

Oksana S.

Account Managerr

Construction

### "It's been a game-changer for us."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2024

With a helpful use of ServiceDeck we can schedule projects, communicate with clients, and manage invoices has transformed how we work. It's like having an extra set of hands-on deck, helping us to stay organized and efficient. For anyone in the service industry looking to streamline their business processes, I can't recommend ServiceDeck enough.

Pros

In the construction business, precision and reliability are everything. ServiceDeck has brought those same qualities to managing our operations.

Cons

there is nothing we do not like about ServiceDesk

Alternatives considered

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Reasons for choosing ServiceDeck

ServiceDeck is a Canadian company and charges less

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 29, 2024

Thank you for your business.

IM

Iryna M.

Controller

Food & Beverages

### "ServiceDeck incredible solution for businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 10, 2024

Pros

ServiceDeck offers a seamless solution for businesses, from request to payment. It's easy to use and includes everything you need in one platform. Plus, it's free for up to 5 users! Highly recommended!

Cons

I highly recommend ServiceDeck to anyone looking for a comprehensive and easy-to-use solution

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 29, 2024

Thank you, we appreciate your business.

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