--- title: "ServiceDeck Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ServiceDeck Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/241699/ServiceDeck/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # ServiceDeck Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ServiceDeck ## What is ServiceDeck? Introducing ServiceDeck, a powerful field service management (FSM) software designed to revolutionize your field service operations. Ideal for service providers like plumbers, electricians, cleaners, landscapers, and many others, ServiceDeck streamlines operations, automates processes, and enhances customer connections with its cutting-edge dispatching software and field worker management tools. ## What is ServiceDeck used for? [Construction Scheduling](https://www.capterra.com/construction-scheduling-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Maid Service](https://www.capterra.com/maid-service-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $25 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ServiceDeck?[Manage this product listing](https://www.g2.com/products/servicedeck/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ServiceDeck 5.0 (2) VS. [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $25 Per Feature, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (1,450) Value For Money 5.0 (2) Value For Money 4.4 (1,253) Customer Service 5.0 (2) Customer Service 4.6 (1,403) ## ServiceDeck alternatives [4.6 (508)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (2,749)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (96)](https://www.capterra.com/p/129634/Synchroteam/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about ServiceDeck Overview ### What company size and specific industries is ServiceDeck built for? ServiceDeck is designed for small and medium-sized field service businesses that need one system to manage daily workers and customer interactions. It fits companies in field service sectors that work with current and prospective customers and need a central tool for day-to-day operations. Features and Usability ### What are the key features of ServiceDeck? ServiceDeck offers job scheduling, dispatch management, and work order management for field service operations. It also includes appointment scheduling, time tracking, employee scheduling, and GPS-based location tracking. For customer and billing workflows, it provides client and customer portals, invoices, online payments, electronic signatures, and QuickBooks integration. Integrations ### Which third-party tools and platforms does ServiceDeck integrate with? ServiceDeck integrates with 2 third-party tools: Stripe for payments and WordPress for website and content management. These catalog integrations cover core billing and publishing workflows for teams that need to connect ServiceDeck with external customer-facing systems. Getting Started and Support ### What training and onboarding options does ServiceDeck offer? ServiceDeck provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced walkthroughs. Getting Started and Support ### What customer support options does ServiceDeck offer? ServiceDeck provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. These channels give users multiple ways to get help, learn product basics, and resolve issues through direct support or self-service resources. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 4,034 Field Service Management reviews Capterra data shows that buyers of field service management software rank the following features as their top priorities: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) ServiceDeck supports all three of the features reviewers value most: **Job Tracking**, **Job Scheduling**, and **Mobile Access**. Together, these capabilities help businesses keep service work visible from start to finish, assign jobs more efficiently, and give field staff access to updates while on the go, allowing teams to respond faster and manage daily operations with better accuracy. Job Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Credit Card Processing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept and process credit card transactions Customizable Invoices 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Invoices that can be tailored according to company's branding, payment terms and personalized information Customizable Templates 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Data Import/Export 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Invoice Creation 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create invoices from scratch or have recurring invoices ServiceDeck 97 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Scheduling: Schedule appointments via a calendar - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contractor Database: Easily track all contractor information in one centralised location - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - File Storage: Store and access documents, forms, and photos in one centralized place - For Commercial and/or Industrial Electrical Contractors: Primarily serving commercial or industrial locations needing electrical work - For HVAC Companies: Software designed specifically for HVAC companies - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Historical Reporting: Information, data and reports that are being tracked over time - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Multiple Projects: Ability to handle several projects simultaneously - Online Invoicing: Create, send, and view electronic invoices - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Payment Processing: Accept, record, and reconcile financial transactions - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Scheduling: Identifying critical tasks that make up a project and assigning start and end dates for each - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Proposal Generation: Create proposals based on costs of labor and materials - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Resource Allocation: Assign available resources to various projects and tasks - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Staff Calendar: Track staff hours through a calendar view - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Free Version Organize $0.00 Grow $25.00 Per User,Per Month Integrate Contact Vendor for Pricing Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating Counts reflect reviews available in this feed. 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful OS Oksana S. Account Managerr Used the software for: 1-3 years ### "It's been a game-changer for us." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2024 With a helpful use of ServiceDeck we can schedule projects, communicate with clients, and manage invoices has transformed how we work. It's like having an extra set of hands-on deck, helping us to stay organized and efficient. For anyone in the service industry looking to streamline their business processes, I can't recommend ServiceDeck enough. Pros In the construction business, precision and reliability are everything. ServiceDeck has brought those same qualities to managing our operations. Cons there is nothing we do not like about ServiceDesk Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Iryna B. Controller Used the software for: Less than 1 year ### "ServiceDeck incredible solution for businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2024 Pros ServiceDeck offers a seamless solution for businesses, from request to payment. It's easy to use and includes everything you need in one platform. Plus, it's free for up to 5 users! Highly recommended! Cons I highly recommend ServiceDeck to anyone looking for a comprehensive and easy-to-use solution Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.