# Patch My PC Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Patch My PC the right Patch Management solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/241733/Patch-My-PC/reviews

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Patch My PC

4.9 (216)

[View alternatives](https://www.capterra.com/p/241733/Patch-My-PC/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Patch My PC

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

TG

Tom G

Cyber Security Operations ManagerMechanical or Industrial Engineering, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The integration allows us to quickly identify what we can patch, and then a few buttons clicks later we can publish the package to Intune, and can be an automated process with uploading updates.“

June 2, 2025

EN

Evan N

Senior Systems EngineerConstruction, 10,001+ employeesUsed the software for: 6-12 months.

“The PatchMyPC Custom Apps catalog feature is still fairly bare-bones and I have often run into issues with custom applications not having uninstallation options or the necessary level of customization to make their deployments successful.“

June 17, 2024

RK

Richard K

Position IT Infrastructure Staff ConsultantChemicals, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Integration with both SCCM and Intune plus the addition of the Custom applications tool provide us 95% of all application patching and application packaging.“

May 27, 2024

OM

Octavio M

Cloud system administrator.Entertainment, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“The method to identify if an app is installed or not by checking the uninstall registry does not work for all the programs and while it can be modified, I think there are methods to address this automatically just using a different approach.“

June 26, 2024

JH

John H

Director, Client Support ServicesHigher Education, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Within a week we had packages tested and in the beginning stages of corporate rollout for 10 commonly deployed applications, and within a month we were actively patching 40+ applications in our environment with immediate benefits reflecting in vulnerability assessment scores.“

July 25, 2024

KF

Kevin F

Senior It Support leadHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“The reporting side of things requires an additional setup, and is not natively built into the install.“

May 27, 2025

Andrew M

ICT Security and Operations ManagerHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Patch My PC delivers on its promise of simplifying third-party patch management in a corporate environment, offering an intuitive, streamlined approach that saves time.“

October 5, 2024

NS

Nick S

IT TechnicianEducation Management, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Only having one instance of PMPC running at any one time can get a little frustrating and you have to wait your turn if you require to do some work on it and someone else has it open on the same server.“

February 17, 2025

## Showing most helpful reviews

Showing 1-25 of 216 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Gretar B.  
IT Project Manager  
Retail  
Used the software for: 2+ years

### "Nothing can top Patch My PC"

April 2, 2025

5.0

Highly recommend it. These guys are just geniuses in how they have managed to make my SCCM and Intune life so much easier.

Pros

How easily does it integrate with SCCM and Intune? You can deploy an app with ease. Very simple when you get the hang of it. The integration with Intune is even greater. The ability to import custom apps with just a few clicks. From day one I have just loved how Patch My PC has made our lives so much easier and that you can rely on it 100%. Absolutely love this product.

Cons

A little bit complicated to set up and learn to use it right.

Switched from

[Ninite Pro](https://www.capterra.com/p/228416/Ninite/)

Was not as capable. We had to monitor it daily and no integration with SCCM.

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the amazing review, Gretar. Love hearing that the integration with both SCCM and Intune has made your day-to-day easier and more reliable. That’s exactly what we want the product to do. Totally fair that there’s a bit of a learning curve early on. We’ve worked hard to make the platform as intuitive as possible and continue to improve onboarding to shorten that ramp-up even more. Really appreciate the kind words and the long-time support. Thanks again for being a customer. Justin Chalfant, Founder and CEO

DB

Dylan B.  
Application Administrator  
Construction  
Used the software for: Less than 6 months

### "Patch My PC is a No Brainer"

May 27, 2025

5.0

Overall, Patch My PC is an industry leader in application patching. If you're seeking the services that Patch My PC offers, they're dollar for dollar the most practical investment a company could make. Everything else the provide is just icing on the cake.

Pros

Patch My PC is excellent at doing what it's advertised to do - Patching your pc. It offers a fairly robust catalogue of applications, the team is very responsive and knowledgeable, and the customer service is absolutely second to none. Their documentation is top-tier, and the effort they put into their product stands out above other vendors.

Cons

Extended features of secondary products, while perfectly functional in most features, in a sense leave some things to be desired and lack depth in customization that a majority of users won't even know they're missing. Any issue I have with PMPC isn't about what they're already doing - it's about what they could do in addition to the excellent services they already provide, and I feel that is a great problem for PMPC to have.

Alternatives considered

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing Patch My PC

Mainly price, if the Intune Suite were cheaper, we wouldn't have considered Patch My PC at all. If Patch My PC were able to provide a feature similar to EPM - or a feature similar where we could allow end users administrative rights on demand, similar to admin by request, we may never leave PMPC.

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the review, Dylan. Really appreciate the kind words and the thoughtful feedback. It’s great to hear that the product, support, and documentation have all stood out, and that Patch My PC is delivering real value for your team. Your take on what we could do next is spot on. We’re always looking ahead, and feedback like yours helps us shape where we go. If you haven’t already, we’d love for you to submit or upvote feature ideas at https://ideas.patchmypc.com, especially around things like EPM-style functionality or just-in-time admin rights. That kind of input gives us clear signals on what to prioritize next. Thanks again for being a customer. Justin Chalfant, Founder and CEO

DS

Derek S.  
IT Manager  
Civil Engineering  
Used the software for: Less than 6 months

### "So far, so good!!"

July 17, 2024

5.0

Pros

It takes the worry out of patch management once you have it setup correctly.

Cons

Little tough to understand the integration with Intune until we had a few calls with support.

Review Source

Response from Patch My PC

July 28, 2024

Thank you for sharing your experience, Derek. We're glad to hear that Patch My PC has helped take the worry out of patch management once set up correctly. We understand that integrating with Intune can be challenging at first. We're here to help and ensure you have a smooth experience. If you ever need further assistance or have any questions, please don't hesitate to reach out to our support team. We're committed to making sure you get the most out of our product. Thank you once again for your feedback and for being a part of the Patch My PC community. We look forward to supporting you further. - Justin Chalfant

KF

Kevin F.  
Senior It Support lead  
Hospital & Health Care  
Used the software for: 6-12 months

### "PatchMyPc Review May of 2025"

May 27, 2025

5.0

We had a wonderful experience with patchmypc. From the sales team being generally helpful and wonderful to work with, to the implementation team that was available in case we needed any assistance.

Pros

How simple it is to get setup and going. We needed a quick solution using on premise infrastructure we already had. The integration with SCCM was beautiful and simple to setup. Allowing us to quickly deploy and maintain a simple, easy patching solution.

Cons

The reporting side of things requires an additional setup, and is not natively built into the install. Would like to see improvements their for on-premises patchmypc deployments, but this was a minor gripe on an overall great product.

Alternatives considered

[Qualys Cloud Platform](https://www.capterra.com/p/82971/QualysGuard-Enterprise/)[ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/)

Reason for choosing Patch My PC

Cost was a major factor for us, and the overall interaction with sales staff, implementation staff took part in us choosing PatchMyPC over competitors. Patchmypc had the best staff members, and the best pricing.

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the review, Kevin. Really glad to hear the SCCM integration and overall setup went smoothly and that Patch My PC gave your team a fast and effective solution using your existing infrastructure. Appreciate the feedback on reporting for on-prem deployments. You're right. Advanced Insights, our reporting product for ConfigMgr environments, does require a separate setup today. We know there's room to make that experience more seamless, and it's something we're actively looking at. Also love hearing that the sales and implementation teams made a strong impression. That kind of experience is just as important to us as the product itself. Thanks again for being a customer. Justin Chalfant, Founder and CEO

LB

Lee B.  
Technical Specialist  
Financial Services  
Used the software for: 2+ years

### "First Class Company and a brilliant tool for our organisation"

April 2, 2025

5.0

First Class from start to finish. We have continually expanded our use of PMPC with the constant growth and improvement of the services and features from PMPC. Support has rarely been needed, but when it has been required the support has been excellent and detailed

Pros

The initial onboarding support was excellent and ensured we had a great start. The continual growth of PMPC, their features and their support is a great example of a first class company

Cons

We have been keen to see the Insights Reporting for Intune but we know its coming

Alternatives considered

[Ivanti Security Controls](https://www.capterra.com/p/193238/Ivanti-Security-Controls/)

Reason for choosing Patch My PC

Cost, other recommendations, community support and content

Switched from

[System Center](https://www.capterra.com/p/70929/System-Center/)

We previously used SCCM with SCUP. This was a High manual admnistration overhead including reviewing multiple vendor security releases

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the incredible review, Lee. It’s great to hear that onboarding went smoothly and that the growth of the product and support has continued to meet your expectations. We appreciate your long-term partnership and the trust you’ve placed in us. You’re right about Insights Reporting for Intune. It’s currently in private preview and progressing well. You can follow the updates and vote on the feature here to be notified as it moves forward: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-3450 Thanks again for being a customer. Justin Chalfant, Founder and CEO

WE

Will E.  
Customer Experience Team Lead  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A must have Intune component "

May 20, 2025

4.0

Fantastic, it has saved me so much time and headspace, as well as makes application management so very simple.

Pros

How simple it is to manage my Intune company portal and build a software catalogue. The functionality to add updates and quickly take all apps your deploy and cover them for rolling updates is great.

Cons

Some apps arent covered and are unable to be added due to odd rules like having more that 5 digits in parts of their version numbers.

Alternatives considered

[Chocolatey](https://www.capterra.com/p/210185/Chocolatey/)[N-central](https://www.capterra.com/p/13803/N-central/)

Reason for choosing Patch My PC

Demonstrated ease of use, functionality.

Switched from

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)

Application patching was inconsistent and reporting wasn't useful. Patch My Pc also allowed us to manage the packaging of the applications.

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the review, Will. Love hearing that Patch My PC has made managing your Intune company portal easier and helped simplify rolling out updates across your environment. That kind of time and mental load savings is exactly what we’re hoping to deliver. Appreciate you pointing out the challenge with apps that have non-standard versioning like 5-digit segments. Those edge cases can definitely create limitations. We’re always open to looking at ways to handle these better, so feel free to send specifics through support or https://ideas.patchmypc.com. Thanks again for being a customer. Justin Chalfant, Founder and CEO

JM

James M.  
Support Lead  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Makes complicated tasks simple"

February 14, 2025

5.0

There are not many tools that make your life easier in the IT world, Patch My PC is one. From the initial demo that we had, to the questions we've asked to the support everything has been perfect.

Pros

It makes application packaging that can be complicated really simple. We have had the tool for a couple of months and already its beginning to save to us time. Its really great knowing that applications are continually updated. From the initial demo to the support has been 1st class.

Cons

PMPC Cloud is lacking in features compared to the initial publisher. Some of the choices and explanation around update rings have been confusing.

Alternatives considered

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing Patch My PC

ease of use. Patch My PC does the one thing really really well, we knew their attention would be focussed on making the best application they can without the need of other features

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the awesome review, James. It’s great to hear that Patch My PC has already started saving your team time and simplifying packaging. That’s the kind of impact we love to see. You're right that the cloud version still has a few gaps compared to the Publisher. We’re actively working on closing those. You can find a full list of the parity items we're working on here: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/intune-apps/feature-comparison-with-publisher. We’re also looking at ways to make update ring options clearer and more flexible based on feedback like yours. Appreciate the kind words about the support experience too. That means a lot to the team. Thanks again for being a customer. Justin Chalfant, Founder and CEO

BC

Boris C.  
Digital WorkPlace Manager  
Law Practice  
Used the software for: Less than 6 months

### "Patching with PMPC makes my life easier"

February 14, 2025

5.0

My overall experience with Patch My PC is very positive for the moment, the support is quite responsive despite the fact that we are not in the same time zone Ultimately, it is a tool that does the job and is well integrated with MS Intune

Pros

What I liked most about Patch My PC was its simplicity and efficiency. The user interface is intuitive, which makes managing software updates incredibly easy. In addition, the ability to update multiple applications with a single click is a considerable time saver. I also appreciate the regularity of the updates offered, which guarantees that my software is always up to date and secure. Finally, the customer support is responsive and always ready to help when needed.

Cons

What I liked least about Patch My PC is that some updates can sometimes fail without clear explanation. The interface, although intuitive, is still basic and advanced options would be welcome.

Switched from

[Ivanti Neurons for UEM](https://www.capterra.com/p/193214/Unified-Endpoint-Manager/)

we were disappointed by the lack of innovation in our solution

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the review, Boris. Really glad to hear Patch My PC has made managing updates easier and that our support team has been helpful, even across time zones. That means a lot. We hear you on the occasional update failures and the desire for more advanced options. Improving visibility into why something failed and offering more control in the UI are both areas we’re actively working on. Feedback like yours helps us prioritize that work. Appreciate you making the switch from Ivanti and giving us a shot. Justin Chalfant, Founder and CEO

JP

Jason P.  
ICT  
Hospital & Health Care  
Used the software for: 6-12 months

### "Product is as described"

January 29, 2025

5.0

Very good. Has delivered exactly as it was sold to us

Pros

Easy to setup and was exactly as advertised

Cons

Custom Patching only available for Intune and not MECM

Alternatives considered

[ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/)

Reason for choosing Patch My PC

Recommendation from other Professionals.

Switched from

[SolarWinds Patch Manager](https://www.capterra.com/p/182264/Patch-Manager/)

Product was extremely slow and had a high failure rate. Not enough products included in the standard catalog

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the review, Jason. Glad to hear setup was smooth and that the product delivered as expected. Always good to know we're living up to what we promised. Wanted to clarify the point about custom patching. While the custom apps feature is managed through our cloud portal, those apps can be published to either Intune or MECM. The only thing required is that the Publisher connects to the cloud portal when setting them up. You can check out the setup guide here: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/custom-apps/publish-a-custom-app. Let us know if you'd like help getting that working with MECM. Thanks again for being a customer. Justin Chalfant, Founder and CEO

PF

Patrick F.  
Product Manager Identity and Access Management  
Textiles  
Used the software for: 1-2 years

### "Clear recommendation for Patch My PC"

January 21, 2025

5.0

Basically, I am very satisfied and the deployment of the apps from the catalog as well as my own apps works perfectly.

Pros

The ease of use, the reliable app packaging framework and the ability to even provide apps that are not in the catalog.

Cons

The difficulty of submitting suggestions for new apps.

Alternatives considered

[Chocolatey](https://www.capterra.com/p/210185/Chocolatey/)

Reason for choosing Patch My PC

The proof of concept with Patch My PC was very satisfactory.

Review Source

Response from Patch My PC

June 8, 2025

Thanks so much for the kind words, Patrick. We’re pumped to hear that the deployment experience has been smooth and that both catalog and custom apps are working well for you. That’s exactly what we aim for. Totally hear you on the feedback about submitting suggestions for new apps. You can use our UserVoice portal at https://ideas.patchmypc.com to request new apps, features, or vote on what others are asking for. We keep a close eye on it, and it helps us prioritize what we build next. Thanks again for being a customer. Justin Chalfant, Founder and CEO

NL

Neil L.  
Systems Admin  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Ease of Use Patch Management with Timesaving and Great Support"

June 13, 2024

5.0

Pros

InTune integration is excellent and saves so much time over deploying apps directly through InTune and on top of that the auto update of already installed products makes patching and keeping on top of CVEs straight forward. The addition of custom apps is a real asset to the Patch My PC publisher. WSUS integration has made 3rd party patching of servers easier and reportable. Customer support and the online guides / troubleshooting guides is excellent.

Cons

We don't have access to config manager log viewer so checking the Patch My PC log could be improved but it is a minor inconvenience.

Switched from

[KACE](https://www.capterra.com/p/208240/KACE/)

Cost and InTune and WSUS integration for custom apps and 3rd party patching.

Review Source

MK

Munna K.  
Sr. Consultant Wintel Support  
Computer Software  
Used the software for: 2+ years

### "Sr. Consultant Winte Support"

October 18, 2024

5.0

My overall experience with Patch My PC has been positive, particularly in environments where third-party application management is a challenge. It simplifies the process of keeping software updated, automating what would otherwise be a time-consuming and manual task. The integration with SCCM and Intune is seamless, allowing for easy deployment of patches and updates across many systems.

Pros

Compared to manual patching or other patch management solutions, Patch My PC is often considered cost-effective, especially for enterprises that need comprehensive patch management.

Cons

Patch My PC heavily relies on integration with Microsoft SCCM and Intune. If your organization doesn't use these tools, the product's benefits may be reduced or unavailable.

Review Source

Response from Patch My PC

January 12, 2025

Thanks for sharing your experience, Munna! We're glad to hear that Patch My PC has been a cost-effective and time-saving solution for your organization. It's great to know that the seamless integration with SCCM and Intune has made patching and updates easier for your team. We understand that Patch My PC primarily focuses on integration with SCCM and Intune, as they are widely used in enterprise environments. That said, we’re always exploring ways to improve our product and better support different environments. If you have any feedback on additional integrations or features, we'd love to hear from you! Thanks again for being a valued customer and for your thoughtful review. - Justin Chalfant

MJ

Mariusz J.  
IT Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "After few months, still using it and still saving a lot (A LOT) of time"

December 11, 2024

5.0

Pros

The rustic GUI which may scare younger generation but for the "dinosaurs" it just works fine. I like that once set, it is just "working" and I don't have to constantly monitor the work/tasks/jobs.

Cons

IMHO: It would be better to have different ways to sort the software, for example, not by vendor but by software name. I am aware of search functionality but sometimes you only know some parts of the name but with no idea who released the app, it is hard to find. also - a website where you would provide release notes would be great as we would know what new was added (or what is missing/still working on)

Review Source

Response from Patch My PC

January 12, 2025

Thanks for sharing your feedback, Mariusz! We're happy to hear that Patch My PC has continued to save your team a lot of time and that it’s working reliably without requiring constant oversight. It’s great to know that even the "rustic" GUI has been a positive experience for you. We appreciate your suggestions on improving the sorting functionality and providing a centralized location for release notes. We’re always looking for ways to improve the user experience, and your input is valuable. You can track new features and updates on our public roadmap here: https://patchmypc.com/roadmap. If you’d like, you can also submit these ideas or vote on similar ones in our UserVoice at https://ideas.patchmypc.com/. Thanks again for being a Patch My PC customer. - Justin Chalfant

IS

Ian S.  
Sr. Operations Engineer  
Financial Services  
Used the software for: 1-2 years

### "Patch My PC is a great tool to patch your non-MS applications!"

February 14, 2025

5.0

The installation and initial setup is very easy! Connecting to Intune is very simple, though connecting to SCCM takes a little more work. Once those steps are done though, it's very easy to get started patching new products!

Pros

Love the automation of non-MS software installs and updates. This has saved us countless hours and drastically reduced vulnerabilities.

Cons

The UI is a little clunky, sometimes almost too simple. But it's easy to learn and get used to. Definitely not something that I consider a big issue.

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the review, Ian. Love hearing that the automation has saved time and helped tighten up security. That’s exactly the outcome we’re aiming for. Totally fair feedback on the UI. We try to keep things simple and lightweight, but we know there’s room to improve the overall experience without sacrificing ease of use. Appreciate you calling that out. Glad setup went smoothly and that you're up and running with both Intune and SCCM. Thanks again for being a customer. Justin Chalfant, Founder and CEO

SN

Sonny N.  
VP Technical Services  
Hospital & Health Care  
Used the software for: 6-12 months

### "Best hands down cost-effective solution on the market for patching PC's"

November 25, 2024

5.0

Excellent all around. The trial, sales, and support since becoming a customer.

Pros

Ease of use, Pricing, connections into MS Intune and SCCM. PMP makes it easy to setup and deliver patches in no time. PMP has given my engineers a large amount of time back to work on other areas that need time.

Cons

Nothing really. They continue to keep pace with the market and applications catalogue.

Review Source

Response from Patch My PC

January 12, 2025

Thanks for the great review, Sonny! It’s fantastic to hear that Patch My PC has provided your engineers with significant time savings and made it easy to deliver patches quickly through Intune and SCCM. We’re happy to know that the product’s ease of use, pricing, and integration capabilities have been a big win for your team. We’re also glad to hear you’ve had a positive experience throughout the trial, sales, and ongoing support process. We remain committed to keeping pace with the market by expanding our application catalog and delivering continuous improvements. Thanks again for being a Patch My PC customer. We appreciate your support! - Justin Chalfant

RB

Roderick B.  
Client Applications Administrator  
Education Management  
Used the software for: 1-2 years

### "Patch My PC is a no brainer! Must get!"

December 2, 2024

5.0

This is the second org I have set PMPC up at. It really made a huge impact in compliance of important security patching and updates.

Pros

Ease of setup Ease of use Stellar customer support

Cons

No complaints at all. It's easy, cheap, fully automated patching!

Review Source

Response from Patch My PC

January 12, 2025

Thanks for the fantastic feedback, Roderick! It’s great to hear that Patch My PC has made such a positive impact on your compliance efforts and that the ease of setup, ease of use, and stellar customer support stood out to you. We’re thrilled to know that this is the second organization where you’ve implemented Patch My PC. It’s great to hear that it continues to deliver the automation and efficiency you need for critical patching and updates. Thanks again for being a Patch My PC customer. We’re glad we could help make a difference! - Justin Chalfant

NB

Nash B.  
EUC Specialist  
Government Relations  
Used the software for: Less than 6 months

### "Patch My PC Review"

March 19, 2025

5.0

Pros

Completely automated our software patch management process

Cons

Some of our apps are missing from the catalog and the way the user notifications work due to Intune syncs

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the review, Nash. Awesome to hear that Patch My PC has helped automate your patch management process. That kind of hands-off reliability is what we aim for. Appreciate the feedback on the catalog and user notifications. If there are specific apps you're missing, feel free to submit or vote for them at https://ideas.patchmypc.com so we can prioritize them. As for notifications, we know Intune’s sync timing can affect when those show up. We’re continuing to improve how we handle that in the cloud platform. Thanks again for being a customer. Justin Chalfant, Founder and CEO

JBS

Jose Benjamin S.  
Security Admin  
Hospital & Health Care  
Used the software for: 6-12 months

### "Excellent Product For Automatitization of thirds party updates via Intune or SCCM"

December 6, 2024

5.0

Pretty good the product works as expect,

Pros

It gets the work done without much interventions. You can deploy or patch complex apps some with have to use custom scripts and Patch my PC support all that.

Cons

Support could be better when things get difficult outside hours.

Review Source

Response from Patch My PC

January 12, 2025

Thanks for your feedback, Jose Benjamin! It’s great to hear that Patch My PC has been effective in automating third-party updates and making it easy to deploy or patch complex apps, even when custom scripts are needed. We’re glad it’s helping your team save time and reduce manual interventions. We appreciate your feedback about support. While we strive to provide the best possible assistance, we’re always working on ways to improve availability and response times during off-hours. Thanks again for being a Patch My PC customer. - Justin Chalfant

JP

Jarrod P.  
manager  
Education Management  
Used the software for: Less than 6 months

### "PatchMyPC is the best"

March 19, 2025

5.0

Great experience, really good onboarding process

Pros

Ease of use, automations, more titles covered

Cons

not buying it sooner, we had another product that was slow and unintuitive. This works better

Switched from

[SolarWinds Patch Manager](https://www.capterra.com/p/182264/Patch-Manager/)

lack of features, speed of other product,

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the review, Jarrod. Love hearing that the onboarding went well and that Patch My PC has been a smoother, faster experience compared to what you were using before. Also appreciate the “should’ve bought it sooner” comment. We’ll take that as a compliment. Thanks again for being a customer. Justin Chalfant, Founder and CEO

AR

Alex R.  
System Administrator  
Education Management  
Used the software for: 6-12 months

### "Just get it."

October 9, 2024

5.0

Sounds like an amazing team to work for. Very responsive, helpful and fast-working team.

Pros

Ease of use and the footprint doesn't overreach what it needs to do. It simply interacts with Intune.

Cons

I can't think of anything! The software is so easy to use and just saves me time. A lot of time. That's about it!

Review Source

Response from Patch My PC

October 27, 2024

Thank you for the fantastic review, Alex! We’re happy to hear that Patch My PC has been easy to use and integrates seamlessly with Intune, saving you valuable time. It’s great to know our team has been responsive and helpful whenever you’ve needed support. Thanks again for being a Patch My PC customer. - Justin Chalfant

KM

Kaleb M.  
Data Security Analyst  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Great time saver"

October 8, 2024

5.0

Very happy with it. The rest of my team has no complaints and only positive things to say.

Pros

It is so easy to use and saves so much time. A task that would take hours now only takes minutes.

Cons

No Intune integration for the Advanced Reporting feature but it is coming.

Review Source

Response from Patch My PC

October 27, 2024

Thank you for your review, Kaleb! We’re glad to hear that Patch My PC has saved your team so much time and that it's been easy to use. You’re right about Intune integration for the Advanced Reporting feature—it's on the way, and we’re excited to bring it to our customers soon. If you have any other suggestions, please feel free to share them on our UserVoice at https://ideas.patchmypc.com/. Thanks again for being a Patch My PC customer. - Justin Chalfant

JH

Jeremy H.  
Director, End User Platform Engineering  
Hospital & Health Care  
Used the software for: 2+ years

### "Best money ever spent!"

June 14, 2024

5.0

Pros

I've used Patch My PC at multiple organizations throughout my career. Each time, we've seen an immediate ROI due to the time savings, security risk mitigation, and overall level of effort reduction surrounding application packaging, publishing, and maintenance. This tool makes it simple for anyone to be able to quickly and efficiently deliver applications to your user population. The PMPC support team are helpful, responsive, and always willing to demonstrate solutions to any questions we have. On top of all that, the setup is incredibly simple and takes minimal time to begin publishing apps to your environment. My team uses the tool every day and, well... it just works!

Cons

Nothing! I have no complaints with the tool, company, support, or any aspect of the product.

Review Source

Response from Patch My PC

July 14, 2024

Hi Jeremy, Thank you for your glowing review! We're thrilled to hear that Patch My PC has provided immediate ROI in multiple organizations throughout your career. It's great to know that our tool has helped with time savings, security risk mitigation, and reducing the effort needed for application packaging, publishing, and maintenance. We appreciate your kind words about our support team and are glad that the setup was simple and efficient for your environment. It’s wonderful to hear that your team uses the tool every day and finds it reliable. Thank you for your continued support and high recommendation. We're committed to maintaining the high standards you expect from us. - Justin Chalfant

EN

Evan N.  
Senior Systems Engineer  
Construction  
Used the software for: 6-12 months

### "A must-have for modern PC management for small IT teams. "

June 17, 2024

5.0

Very positive and the largest QOL improvement for desktop management that my team has had in years.

Pros

PatchMyPC integrates seamlessly with your existing Configuration Manager infrastructure. The publisher introduces little additional complexity or technical overhead and allows for small teams to rapidly deploy and manage existing third-party products in your environment.

Cons

The PatchMyPC Custom Apps catalog feature is still fairly bare-bones and I have often run into issues with custom applications not having uninstallation options or the necessary level of customization to make their deployments successful. The Custom Apps catalog is a recent feature and I'm sure those issues will be addressed in future updates.

Review Source

Response from Patch My PC

July 14, 2024

Hi Evan, Thank you for your insightful review! We're delighted to hear that Patch My PC has seamlessly integrated with your Configuration Manager infrastructure and that it has significantly improved the quality of life for your desktop management team. We appreciate your feedback on the Custom Apps catalog feature. It's a newer addition, and we are actively working on enhancements to address the issues you mentioned, including better uninstallation options and customization levels for deployments. Thank you for choosing Patch My PC and for highlighting the positive impact it has had on your IT operations. We're committed to continuous improvement and look forward to providing even better solutions in future updates. - Justin Chalfant

DP

David P.  
IT Architect  
Media Production  
Used the software for: 6-12 months

### "Great patching solution"

July 9, 2024

5.0

Great overall, we are looking in advanced insights now

Pros

Ease of use, quality of the patched apps

Cons

Lack of translation (software center only in english), but applications are installed in system used languages

Review Source

Response from Patch My PC

July 28, 2024

Thank you for your review, David. We're happy to hear that you've found Patch My PC easy to use and appreciate the quality of the patched applications. It's great to know that our solution is meeting your needs. We understand your feedback regarding the lack of translation in the Software Center interface. While the applications are installed in the system's used languages, we recognize the importance of having a fully localized experience and will take this into consideration for future updates. It's exciting to hear that you're looking into our Advanced Insights feature. We're continuously working to enhance our offerings, and Advanced Insights can provide even more detailed reporting and analytics for your environment. Thank you once again for being a valued Patch My PC customer. If you have any further suggestions or need assistance, please feel free to reach out. We're always here to help and ensure you have the best experience possible. - Justin Chalfant

OM

Octavio M.  
Cloud system administrator.  
Entertainment  
Used the software for: Less than 6 months

### "Octavio Review"

June 26, 2024

5.0

I like it a lot for its easiness and looks, it is very easy to use and the interface is user-friendly and looks modern compared to how it feels to manage apps through SCCM

Pros

The easiness to add apps to the catalog and how intuitive is in every aspect make it very simple even without prior experience or doing it for the first time.

Cons

The method to identify if an app is installed or not by checking the uninstall registry does not work for all the programs and while it can be modified, I think there are methods to address this automatically just using a different approach. Also, the file for the icon wasn't accepted in my experience but the error misdirected me pointing to the installing file.

Review Source

Response from Patch My PC

July 14, 2024

Hi Octavio, Thank you for your positive review! We're delighted to hear that you find Patch My PC easy to use and intuitive, even without prior experience. It's great to know that adding apps to the catalog has been straightforward for you. We appreciate your feedback on the methods for identifying installed apps and the issue with icon file acceptance. We're continuously working on improving our detection methods and error messaging to enhance user experience. We're also looking at adding more detection methods in the future to improve app detection. Thank you for choosing Patch My PC. We're committed to providing a user-friendly and efficient solution for managing apps. - Justin Chalfant

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