# Patch My PC Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Patch My PC the right Patch Management solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/241733/Patch-My-PC/reviews

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Patch My PC

4.9 (216)

[View alternatives](https://www.capterra.com/p/241733/Patch-My-PC/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Patch My PC

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

TG

Tom G

Cyber Security Operations ManagerMechanical or Industrial Engineering, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The integration allows us to quickly identify what we can patch, and then a few buttons clicks later we can publish the package to Intune, and can be an automated process with uploading updates.“

June 2, 2025

EN

Evan N

Senior Systems EngineerConstruction, 10,001+ employeesUsed the software for: 6-12 months.

“The PatchMyPC Custom Apps catalog feature is still fairly bare-bones and I have often run into issues with custom applications not having uninstallation options or the necessary level of customization to make their deployments successful.“

June 17, 2024

RK

Richard K

Position IT Infrastructure Staff ConsultantChemicals, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Integration with both SCCM and Intune plus the addition of the Custom applications tool provide us 95% of all application patching and application packaging.“

May 27, 2024

OM

Octavio M

Cloud system administrator.Entertainment, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“The method to identify if an app is installed or not by checking the uninstall registry does not work for all the programs and while it can be modified, I think there are methods to address this automatically just using a different approach.“

June 26, 2024

JH

John H

Director, Client Support ServicesHigher Education, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Within a week we had packages tested and in the beginning stages of corporate rollout for 10 commonly deployed applications, and within a month we were actively patching 40+ applications in our environment with immediate benefits reflecting in vulnerability assessment scores.“

July 25, 2024

KF

Kevin F

Senior It Support leadHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“The reporting side of things requires an additional setup, and is not natively built into the install.“

May 27, 2025

SR

Shameen R

IT ManagerLaw Practice, 201 - 500 employeesUsed the software for: 1-2 years.

“PatchMyPC's comprehensive database covers a vast array of popular applications, ensuring that no software goes overlooked. Whether it's web browsers, productivity tools, or multimedia software, PatchMyPC has consistently delivered timely updates for all my essential programs.“

April 2, 2024

NS

Nick S

IT TechnicianEducation Management, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Only having one instance of PMPC running at any one time can get a little frustrating and you have to wait your turn if you require to do some work on it and someone else has it open on the same server.“

February 17, 2025

## Showing most helpful reviews

Showing 1-25 of 216 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Gretar B.  
IT Project Manager  
Retail  
Used the software for: 2+ years

### "Nothing can top Patch My PC"

April 2, 2025

5.0

Highly recommend it. These guys are just geniuses in how they have managed to make my SCCM and Intune life so much easier.

Pros

How easily does it integrate with SCCM and Intune? You can deploy an app with ease. Very simple when you get the hang of it. The integration with Intune is even greater. The ability to import custom apps with just a few clicks. From day one I have just loved how Patch My PC has made our lives so much easier and that you can rely on it 100%. Absolutely love this product.

Cons

A little bit complicated to set up and learn to use it right.

Switched from

[Ninite Pro](https://www.capterra.com/p/228416/Ninite/)

Was not as capable. We had to monitor it daily and no integration with SCCM.

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the amazing review, Gretar. Love hearing that the integration with both SCCM and Intune has made your day-to-day easier and more reliable. That’s exactly what we want the product to do. Totally fair that there’s a bit of a learning curve early on. We’ve worked hard to make the platform as intuitive as possible and continue to improve onboarding to shorten that ramp-up even more. Really appreciate the kind words and the long-time support. Thanks again for being a customer. Justin Chalfant, Founder and CEO

DB

Dylan B.  
Application Administrator  
Construction  
Used the software for: Less than 6 months

### "Patch My PC is a No Brainer"

May 27, 2025

5.0

Overall, Patch My PC is an industry leader in application patching. If you're seeking the services that Patch My PC offers, they're dollar for dollar the most practical investment a company could make. Everything else the provide is just icing on the cake.

Pros

Patch My PC is excellent at doing what it's advertised to do - Patching your pc. It offers a fairly robust catalogue of applications, the team is very responsive and knowledgeable, and the customer service is absolutely second to none. Their documentation is top-tier, and the effort they put into their product stands out above other vendors.

Cons

Extended features of secondary products, while perfectly functional in most features, in a sense leave some things to be desired and lack depth in customization that a majority of users won't even know they're missing. Any issue I have with PMPC isn't about what they're already doing - it's about what they could do in addition to the excellent services they already provide, and I feel that is a great problem for PMPC to have.

Alternatives considered

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing Patch My PC

Mainly price, if the Intune Suite were cheaper, we wouldn't have considered Patch My PC at all. If Patch My PC were able to provide a feature similar to EPM - or a feature similar where we could allow end users administrative rights on demand, similar to admin by request, we may never leave PMPC.

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the review, Dylan. Really appreciate the kind words and the thoughtful feedback. It’s great to hear that the product, support, and documentation have all stood out, and that Patch My PC is delivering real value for your team. Your take on what we could do next is spot on. We’re always looking ahead, and feedback like yours helps us shape where we go. If you haven’t already, we’d love for you to submit or upvote feature ideas at https://ideas.patchmypc.com, especially around things like EPM-style functionality or just-in-time admin rights. That kind of input gives us clear signals on what to prioritize next. Thanks again for being a customer. Justin Chalfant, Founder and CEO

DS

Derek S.  
IT Manager  
Civil Engineering  
Used the software for: Less than 6 months

### "So far, so good!!"

July 17, 2024

5.0

Pros

It takes the worry out of patch management once you have it setup correctly.

Cons

Little tough to understand the integration with Intune until we had a few calls with support.

Review Source

Response from Patch My PC

July 28, 2024

Thank you for sharing your experience, Derek. We're glad to hear that Patch My PC has helped take the worry out of patch management once set up correctly. We understand that integrating with Intune can be challenging at first. We're here to help and ensure you have a smooth experience. If you ever need further assistance or have any questions, please don't hesitate to reach out to our support team. We're committed to making sure you get the most out of our product. Thank you once again for your feedback and for being a part of the Patch My PC community. We look forward to supporting you further. - Justin Chalfant

KF

Kevin F.  
Senior It Support lead  
Hospital & Health Care  
Used the software for: 6-12 months

### "PatchMyPc Review May of 2025"

May 27, 2025

5.0

We had a wonderful experience with patchmypc. From the sales team being generally helpful and wonderful to work with, to the implementation team that was available in case we needed any assistance.

Pros

How simple it is to get setup and going. We needed a quick solution using on premise infrastructure we already had. The integration with SCCM was beautiful and simple to setup. Allowing us to quickly deploy and maintain a simple, easy patching solution.

Cons

The reporting side of things requires an additional setup, and is not natively built into the install. Would like to see improvements their for on-premises patchmypc deployments, but this was a minor gripe on an overall great product.

Alternatives considered

[Qualys Cloud Platform](https://www.capterra.com/p/82971/QualysGuard-Enterprise/)[ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/)

Reason for choosing Patch My PC

Cost was a major factor for us, and the overall interaction with sales staff, implementation staff took part in us choosing PatchMyPC over competitors. Patchmypc had the best staff members, and the best pricing.

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the review, Kevin. Really glad to hear the SCCM integration and overall setup went smoothly and that Patch My PC gave your team a fast and effective solution using your existing infrastructure. Appreciate the feedback on reporting for on-prem deployments. You're right. Advanced Insights, our reporting product for ConfigMgr environments, does require a separate setup today. We know there's room to make that experience more seamless, and it's something we're actively looking at. Also love hearing that the sales and implementation teams made a strong impression. That kind of experience is just as important to us as the product itself. Thanks again for being a customer. Justin Chalfant, Founder and CEO

LB

Lee B.  
Technical Specialist  
Financial Services  
Used the software for: 2+ years

### "First Class Company and a brilliant tool for our organisation"

April 2, 2025

5.0

First Class from start to finish. We have continually expanded our use of PMPC with the constant growth and improvement of the services and features from PMPC. Support has rarely been needed, but when it has been required the support has been excellent and detailed

Pros

The initial onboarding support was excellent and ensured we had a great start. The continual growth of PMPC, their features and their support is a great example of a first class company

Cons

We have been keen to see the Insights Reporting for Intune but we know its coming

Alternatives considered

[Ivanti Security Controls](https://www.capterra.com/p/193238/Ivanti-Security-Controls/)

Reason for choosing Patch My PC

Cost, other recommendations, community support and content

Switched from

[System Center](https://www.capterra.com/p/70929/System-Center/)

We previously used SCCM with SCUP. This was a High manual admnistration overhead including reviewing multiple vendor security releases

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the incredible review, Lee. It’s great to hear that onboarding went smoothly and that the growth of the product and support has continued to meet your expectations. We appreciate your long-term partnership and the trust you’ve placed in us. You’re right about Insights Reporting for Intune. It’s currently in private preview and progressing well. You can follow the updates and vote on the feature here to be notified as it moves forward: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-3450 Thanks again for being a customer. Justin Chalfant, Founder and CEO

WE

Will E.  
Customer Experience Team Lead  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A must have Intune component "

May 20, 2025

4.0

Fantastic, it has saved me so much time and headspace, as well as makes application management so very simple.

Pros

How simple it is to manage my Intune company portal and build a software catalogue. The functionality to add updates and quickly take all apps your deploy and cover them for rolling updates is great.

Cons

Some apps arent covered and are unable to be added due to odd rules like having more that 5 digits in parts of their version numbers.

Alternatives considered

[Chocolatey](https://www.capterra.com/p/210185/Chocolatey/)[N-central](https://www.capterra.com/p/13803/N-central/)

Reason for choosing Patch My PC

Demonstrated ease of use, functionality.

Switched from

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)

Application patching was inconsistent and reporting wasn't useful. Patch My Pc also allowed us to manage the packaging of the applications.

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the review, Will. Love hearing that Patch My PC has made managing your Intune company portal easier and helped simplify rolling out updates across your environment. That kind of time and mental load savings is exactly what we’re hoping to deliver. Appreciate you pointing out the challenge with apps that have non-standard versioning like 5-digit segments. Those edge cases can definitely create limitations. We’re always open to looking at ways to handle these better, so feel free to send specifics through support or https://ideas.patchmypc.com. Thanks again for being a customer. Justin Chalfant, Founder and CEO

JM

James M.  
Support Lead  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Makes complicated tasks simple"

February 14, 2025

5.0

There are not many tools that make your life easier in the IT world, Patch My PC is one. From the initial demo that we had, to the questions we've asked to the support everything has been perfect.

Pros

It makes application packaging that can be complicated really simple. We have had the tool for a couple of months and already its beginning to save to us time. Its really great knowing that applications are continually updated. From the initial demo to the support has been 1st class.

Cons

PMPC Cloud is lacking in features compared to the initial publisher. Some of the choices and explanation around update rings have been confusing.

Alternatives considered

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing Patch My PC

ease of use. Patch My PC does the one thing really really well, we knew their attention would be focussed on making the best application they can without the need of other features

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the awesome review, James. It’s great to hear that Patch My PC has already started saving your team time and simplifying packaging. That’s the kind of impact we love to see. You're right that the cloud version still has a few gaps compared to the Publisher. We’re actively working on closing those. You can find a full list of the parity items we're working on here: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/intune-apps/feature-comparison-with-publisher. We’re also looking at ways to make update ring options clearer and more flexible based on feedback like yours. Appreciate the kind words about the support experience too. That means a lot to the team. Thanks again for being a customer. Justin Chalfant, Founder and CEO

BC

Boris C.  
Digital WorkPlace Manager  
Law Practice  
Used the software for: Less than 6 months

### "Patching with PMPC makes my life easier"

February 14, 2025

5.0

My overall experience with Patch My PC is very positive for the moment, the support is quite responsive despite the fact that we are not in the same time zone Ultimately, it is a tool that does the job and is well integrated with MS Intune

Pros

What I liked most about Patch My PC was its simplicity and efficiency. The user interface is intuitive, which makes managing software updates incredibly easy. In addition, the ability to update multiple applications with a single click is a considerable time saver. I also appreciate the regularity of the updates offered, which guarantees that my software is always up to date and secure. Finally, the customer support is responsive and always ready to help when needed.

Cons

What I liked least about Patch My PC is that some updates can sometimes fail without clear explanation. The interface, although intuitive, is still basic and advanced options would be welcome.

Switched from

[Ivanti Neurons for UEM](https://www.capterra.com/p/193214/Unified-Endpoint-Manager/)

we were disappointed by the lack of innovation in our solution

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the review, Boris. Really glad to hear Patch My PC has made managing updates easier and that our support team has been helpful, even across time zones. That means a lot. We hear you on the occasional update failures and the desire for more advanced options. Improving visibility into why something failed and offering more control in the UI are both areas we’re actively working on. Feedback like yours helps us prioritize that work. Appreciate you making the switch from Ivanti and giving us a shot. Justin Chalfant, Founder and CEO

JP

Jason P.  
ICT  
Hospital & Health Care  
Used the software for: 6-12 months

### "Product is as described"

January 29, 2025

5.0

Very good. Has delivered exactly as it was sold to us

Pros

Easy to setup and was exactly as advertised

Cons

Custom Patching only available for Intune and not MECM

Alternatives considered

[ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/)

Reason for choosing Patch My PC

Recommendation from other Professionals.

Switched from

[SolarWinds Patch Manager](https://www.capterra.com/p/182264/Patch-Manager/)

Product was extremely slow and had a high failure rate. Not enough products included in the standard catalog

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the review, Jason. Glad to hear setup was smooth and that the product delivered as expected. Always good to know we're living up to what we promised. Wanted to clarify the point about custom patching. While the custom apps feature is managed through our cloud portal, those apps can be published to either Intune or MECM. The only thing required is that the Publisher connects to the cloud portal when setting them up. You can check out the setup guide here: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/custom-apps/publish-a-custom-app. Let us know if you'd like help getting that working with MECM. Thanks again for being a customer. Justin Chalfant, Founder and CEO

AP

Alex P.  
System Administrator  
Education Management  
Used the software for: 2+ years

### "Great Add on tools a must for SCCM/Intune Admins ask for it; it's well worth it "

October 18, 2024

5.0

It's been very good they have a great customer service and they are helpful. Once it's setup it easy to use and saves me a ton of a time it's a great product

Pros

It saves me a ton of time and I'm allow to focus on other parts of my job. It has the latest updates and I'm able to push them out with ease

Cons

It's not cheap and it's takes a long time for new software to be added. I have put in over 10 request and in 4 years they have done 3 of them. They are all doable but they need to work better on request with votes

Review Source

Response from Patch My PC

October 27, 2024

Thank you for your review, Alex! We’re happy to hear that Patch My PC has saved you a significant amount of time and allowed you to focus on other parts of your role. It’s great to know our support team has been helpful and that the product makes updates easy to push out. We appreciate your feedback on app requests and want you to know we're investing more resources to expand our catalog more quickly. We’re always working to better meet customer needs. Thanks again for being a Patch My PC customer. - Justin Chalfant

ES

Esteban S.  
Systems Engineer  
Law Practice  
Used the software for: Less than 6 months

### "Patch My PC Review"

July 17, 2024

5.0

Pros

How easy it is for Patch My PC to create an app for me in SCCM

Cons

I have not stumbled across something I did not like so far.

Reason for choosing Patch My PC

Recommendation from other vendors

Switched from

[Ivanti Security Controls](https://www.capterra.com/p/193238/Ivanti-Security-Controls/)

Ivanti implementation never worked as it was intended to.

Review Source

Response from Patch My PC

July 28, 2024

Thank you for the positive review, Esteban. We're happy to hear that Patch My PC has made it easy for you to create apps in SCCM and that you're finding the product valuable. It's great to know that our solution has met your expectations and that you're satisfied with the switch from Ivanti Security Controls. We appreciate your feedback and are here to support you. If you ever have any questions or need assistance, please feel free to reach out. We're committed to ensuring you continue to have a great experience with Patch My PC. Thank you once again for being a valued part of our community. - Justin Chalfant

MM

Matthew M.  
Head of IT  
Construction  
Used the software for: 6-12 months

### "A product to solve all your patching needs! "

May 16, 2024

5.0

Excellent, the product is amazing, the support team are super responsive, the integration into Intune makes the whole solution easy. It just works as you want and with minimal fuss.

Pros

Fully automated solution, Select the applications you want to monitor set a schedule and the product does the rest, It has a simple interface which is easy to administer which honestly makes this product selection a no brainer.

Cons

Really hard to find any faults with Patch My PC, the product does exactly what you need. at a stretch there is some scenarios were its a little difficult to have different rules for different users i.e IT admins. But this is a pretty specific scenario.

Alternatives considered

[Ivanti Application Control](https://www.capterra.com/p/193237/Application-Control/)

Reason for choosing Patch My PC

Cost effective and simple to use with all the features we needed.

Review Source

Response from Patch My PC

July 14, 2024

Hi Matthew, Thank you for your glowing review! We're delighted to hear that Patch My PC has met all your patching needs and that our fully automated solution has made your job easier. It's great to know that you find our interface simple and easy to administer. We appreciate your feedback about having different rules for different users. We're always looking to improve, and your input is valuable to us. Thank you for choosing Patch My PC for its cost-effectiveness and comprehensive features. We're thrilled to hear that the integration with Intune has been seamless and that our support team has been responsive. Thanks again for your high recommendation. - Justin Chalfant

JB

Jeremy B.  
System Administrator  
Financial Services  
Used the software for: 2+ years

### "Great product, easy to use and great support"

November 26, 2024

5.0

Support is great and easy to reach. Product is easy to use and just works. Also, the webinars are very informative and entertaining.

Pros

It is super easy to use and also very powerful.

Cons

The lack of application support. We have a few applications we support and have added idea submissions but no luck.

Review Source

Response from Patch My PC

January 12, 2025

Thanks for your review, Jeremy! We’re glad to hear that Patch My PC has been easy to use, powerful, and that our support team has been helpful and easy to reach. It’s also great to know you’ve found value in our webinars since we aim to keep them both informative and engaging. We appreciate your feedback about application support. While we continue expanding our catalog and adding new apps based on customer requests, you can also use our custom apps feature to create and manage apps not available in our public catalog. You can find more details on how to set up custom apps by visiting our documentation at https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps. Additionally, you can track the status of your submissions and vote for other ideas on our UserVoice at https://ideas.patchmypc.com/. Thanks again for being a Patch My PC customer. We appreciate your support! - Justin Chalfant

MK

Munna K.  
Sr. Consultant Wintel Support  
Computer Software  
Used the software for: 2+ years

### "Sr. Consultant Winte Support"

October 18, 2024

5.0

My overall experience with Patch My PC has been positive, particularly in environments where third-party application management is a challenge. It simplifies the process of keeping software updated, automating what would otherwise be a time-consuming and manual task. The integration with SCCM and Intune is seamless, allowing for easy deployment of patches and updates across many systems.

Pros

Compared to manual patching or other patch management solutions, Patch My PC is often considered cost-effective, especially for enterprises that need comprehensive patch management.

Cons

Patch My PC heavily relies on integration with Microsoft SCCM and Intune. If your organization doesn't use these tools, the product's benefits may be reduced or unavailable.

Review Source

Response from Patch My PC

January 12, 2025

Thanks for sharing your experience, Munna! We're glad to hear that Patch My PC has been a cost-effective and time-saving solution for your organization. It's great to know that the seamless integration with SCCM and Intune has made patching and updates easier for your team. We understand that Patch My PC primarily focuses on integration with SCCM and Intune, as they are widely used in enterprise environments. That said, we’re always exploring ways to improve our product and better support different environments. If you have any feedback on additional integrations or features, we'd love to hear from you! Thanks again for being a valued customer and for your thoughtful review. - Justin Chalfant

NS

Nick S.  
IT Technician  
Education Management  
Used the software for: 1-2 years

### "Fantastic, worth the money for the time saved."

February 17, 2025

5.0

Really good. We did have some teething issues that went on for some time which were frustrating to say the least, however, these have now been resolved with the team developing the app and releasing into new updates.

Pros

The amount of time it saves me on a weekly basis is incredible. Also, the support is top notch and they put the time in to look into the problem and to resolve.

Cons

Only having one instance of PMPC running at any one time can get a little frustrating and you have to wait your turn if you require to do some work on it and someone else has it open on the same server.

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the review, Nick. Glad to hear Patch My PC is saving you serious time each week and that our support team has been there to help when needed. That’s what we’re here for. Totally get the frustration with the single-instance limitation in the Publisher. There’s actually a UserVoice request open for remote management, which would help solve that kind of admin contention: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-188. If you could vote that up, you’ll get notified as we make progress. Appreciate you sticking with us through the early bumps. Glad to hear things are running smoother now. Thanks again for being a customer. Justin Chalfant, Founder and CEO

CV

Carlos V.  
IT Support Engineer  
Civil Engineering  
Used the software for: 6-12 months

### "Must have Product"

February 14, 2025

5.0

My overall experience has been great and impressed on how quick apps can be packaged and maintain updates.

Pros

I just like how quick packaging can be done compared to using a deployment tool and then uploading it to Intune. Very user friendly the Cloud and on-prem is great as well. I like the constant updating of the cloud version and applications. I like the ability to create custom apps as well. Also, technical support is very responsive and helpful!

Cons

Don't have many cons about the product other than not having Penndot applications. A way to clean up old packages that were created from PMPC after a new update was created.

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the great review, Carlos. Love hearing that packaging speed, custom apps, and support have all made a strong impact. That’s exactly what we’re going for. Appreciate you calling out the Penndot apps and cleanup feedback. For new app requests, feel free to submit or vote at https://ideas.patchmypc.com so we can prioritize what matters most. You’re not alone in wanting better cleanup of old packages. We’re looking into ways to streamline that experience as well. Thanks again for being a customer. Justin Chalfant, Founder and CEO

EV

Edvin V.  
Microsoft Endpoint System Administrator  
Computer Software  
Used the software for: 1-2 years

### "PMPC review"

December 3, 2024

5.0

The experience is very positive, everything seems to be very understandable, from deploying applications to deploying application updates, deploying 3th party applications and etc.

Pros

The support is really amazing, the quick answers is very on point and understandable all the time

Cons

Cannot tell you now, as I didn't find least favorite thing about PMPC

Review Source

Response from Patch My PC

January 12, 2025

Thanks for sharing your positive experience, Edvin! We’re happy to hear that you’ve found our support team helpful, with quick and clear responses. It’s great to know that deploying applications, updates, and third-party apps with Patch My PC has been smooth and easy to understand. We appreciate your feedback and are glad Patch My PC has been a valuable tool for your environment. If you ever run into any challenges or have questions, we’re always here to help! Thanks again for being a Patch My PC customer. - Justin Chalfant

MA

Mika A.  
Systemadministrator  
Wholesale  
Used the software for: Less than 6 months

### "Purely Epic Software"

January 29, 2025

5.0

Setup was easy then we started with Intune on the whole company. Got alot of support and help for Troubleshooting Intune errors that didnt have anything to do with PMP after we checked it. Now it runs without much mangement time.

Pros

The Support and pure function of the product is very good and stable. Saves so much time and work!

Cons

We currently have no problems with PatchMyPc

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the awesome review, Mika. Love hearing that things are running smoothly and saving your team time. That’s what it’s all about. Also really glad our team could jump in and help troubleshoot those early Intune issues, even when they weren’t Patch My PC specific. We’re always happy to support however we can. Thanks again for being a customer. Justin Chalfant, Founder and CEO

FR

Frank R.  
Director of IT infrastructure  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Very satisfied with Patch My PC"

October 8, 2024

5.0

We are just very satisfied with Patch My PC!

Pros

Patch My PC replaced a complex, bore some and time consuming manual proces of updating installed third party software. And it expanded over coverage to also include a lot of software that we had not included in our manual effort!

Cons

The proces to include software updating for software not included in Patch my PC was challenging.

Review Source

Response from Patch My PC

October 27, 2024

Thank you for your review, Frank! We're happy to hear that Patch My PC has streamlined your third-party software updates and expanded your software coverage. Regarding adding software not currently in our catalog, I wanted to mention our Custom Apps feature, which allows you to build and manage updates for apps outside our standard catalog. You can learn more about it here: https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps. Additionally, if there are specific apps you'd like us to consider adding, you can submit those requests through our UserVoice here: https://ideas.patchmypc.com/. Thanks again for being a Patch My PC customer. - Justin Chalfant

IM

Ivan M.  
Senior System Engineer  
Printing  
Used the software for: 6-12 months

### "Effortless and Reliable Patch Management Solution"

November 3, 2024

5.0

Overall, my experience with Patch My PC has been excellent. The software has proven to be a reliable and efficient solution for keeping applications up-to-date without requiring constant manual intervention.

Pros

One of the most appreciated features of Patch My PC is its ease of use. The software offers a simple, streamlined interface that makes it incredibly easy to set up and manage.

Cons

Updates for less common applications can sometimes take a little longer to appear.

Review Source

Response from Patch My PC

January 12, 2025

Thanks for your review, Ivan! We’re glad to hear that Patch My PC has made patch management easy and efficient for your team, and that the streamlined interface has been a positive part of your experience. We appreciate your feedback about updates for less common applications. While we aim to release updates as quickly as possible, we’re always working to improve our detection and release processes. Our goal is to release updates on the same day they are available, even for non-security updates, so your environment stays current without requiring manual effort. Thanks again for being a Patch My PC customer. We appreciate your support! - Justin Chalfant

JP

Jarrod P.  
manager  
Education Management  
Used the software for: Less than 6 months

### "PatchMyPC is the best"

March 19, 2025

5.0

Great experience, really good onboarding process

Pros

Ease of use, automations, more titles covered

Cons

not buying it sooner, we had another product that was slow and unintuitive. This works better

Switched from

[SolarWinds Patch Manager](https://www.capterra.com/p/182264/Patch-Manager/)

lack of features, speed of other product,

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the review, Jarrod. Love hearing that the onboarding went well and that Patch My PC has been a smoother, faster experience compared to what you were using before. Also appreciate the “should’ve bought it sooner” comment. We’ll take that as a compliment. Thanks again for being a customer. Justin Chalfant, Founder and CEO

LL

Lassad L.  
Cybersecurity System admin  
Information Technology and Services  
Used the software for: Less than 6 months

### "PMPC Gestisoft review "

December 5, 2024

5.0

The experience was excellent. The onboarding process was smooth, the provided documentation was helpful, and the setup call was well-organized. The agents were professional and effectively addressed technical questions. Overall, a great experience!

Pros

Easy ton configure with clear documentation and support

Cons

The interface is functional but feels too traditional and lacks innovation. However, this is just about the design. The most important thing is that the solution runs perfectly and smoothly.

Review Source

Response from Patch My PC

January 12, 2025

Thanks for your thoughtful review, Lassad! We’re glad to hear that Patch My PC was easy to configure and that the clear documentation and support made for a smooth onboarding experience. It’s great to know the setup call was helpful and that our team provided the answers you needed. We appreciate your feedback on the interface. While functionality is key, we understand the value of a modern design, and your input helps us as we plan future improvements. Thanks again for being a Patch My PC customer, and we’re happy to hear your experience has been excellent so far. - Justin Chalfant

JH

Jeremy H.  
Director, End User Platform Engineering  
Hospital & Health Care  
Used the software for: 2+ years

### "Best money ever spent!"

June 14, 2024

5.0

Pros

I've used Patch My PC at multiple organizations throughout my career. Each time, we've seen an immediate ROI due to the time savings, security risk mitigation, and overall level of effort reduction surrounding application packaging, publishing, and maintenance. This tool makes it simple for anyone to be able to quickly and efficiently deliver applications to your user population. The PMPC support team are helpful, responsive, and always willing to demonstrate solutions to any questions we have. On top of all that, the setup is incredibly simple and takes minimal time to begin publishing apps to your environment. My team uses the tool every day and, well... it just works!

Cons

Nothing! I have no complaints with the tool, company, support, or any aspect of the product.

Review Source

Response from Patch My PC

July 14, 2024

Hi Jeremy, Thank you for your glowing review! We're thrilled to hear that Patch My PC has provided immediate ROI in multiple organizations throughout your career. It's great to know that our tool has helped with time savings, security risk mitigation, and reducing the effort needed for application packaging, publishing, and maintenance. We appreciate your kind words about our support team and are glad that the setup was simple and efficient for your environment. It’s wonderful to hear that your team uses the tool every day and finds it reliable. Thank you for your continued support and high recommendation. We're committed to maintaining the high standards you expect from us. - Justin Chalfant

RM

Russell M.  
Technical Manager  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Amazing product, saves massive amounts of engineers time"

July 25, 2024

5.0

Very impressed with the product and have already recommended it to other IT professionals.

Pros

Ease of setup initially, easy to follow KB's and once it's setup it can pretty much be left alone to do it's thing! Also pricing is very reasonable.

Cons

Lack of cloud option and having vm costs, but i know that is almost ready to go now. A migration option to move from a vm to cloud would be a nice feature.

Review Source

Response from Patch My PC

September 18, 2024

Thank you for your review, Russell. We're happy to hear that Patch My PC has been easy to set up and is saving your team a lot of time. It’s great to know that the knowledge base and pricing have worked well for you too. We appreciate your feedback about the cloud option. I’m excited to share that our SaaS product is now available. You can learn more about it here: https://docs.patchmypc.com/patch-my-pc-cloud. Stay tuned for updates on that. Glad to hear you’ve already recommended us to others—it means a lot! We're here to support you as you continue using Patch My PC. - Justin Chalfant

DP

David P.  
IT Architect  
Media Production  
Used the software for: 6-12 months

### "Great patching solution"

July 9, 2024

5.0

Great overall, we are looking in advanced insights now

Pros

Ease of use, quality of the patched apps

Cons

Lack of translation (software center only in english), but applications are installed in system used languages

Review Source

Response from Patch My PC

July 28, 2024

Thank you for your review, David. We're happy to hear that you've found Patch My PC easy to use and appreciate the quality of the patched applications. It's great to know that our solution is meeting your needs. We understand your feedback regarding the lack of translation in the Software Center interface. While the applications are installed in the system's used languages, we recognize the importance of having a fully localized experience and will take this into consideration for future updates. It's exciting to hear that you're looking into our Advanced Insights feature. We're continuously working to enhance our offerings, and Advanced Insights can provide even more detailed reporting and analytics for your environment. Thank you once again for being a valued Patch My PC customer. If you have any further suggestions or need assistance, please feel free to reach out. We're always here to help and ensure you have the best experience possible. - Justin Chalfant

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