---
title: "Patch My PC Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Patch My PC the right Patch Management solution for you? Explore 216 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/241733/Patch-My-PC/reviews/"
page_type: "reviews"
language: "en"
---

Patch My PC

4.9 (216)

[View alternatives](https://www.capterra.com/p/241733/Patch-My-PC/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 20th, 2026

# Reviews of Patch My PC

Ease of use

4.8

Customer Service

4.9

## Pros and Cons in Reviews

TG

Tom G

Cyber Security Operations ManagerMechanical or Industrial Engineering, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The integration allows us to quickly identify what we can patch, and then a few buttons clicks later we can publish the package to Intune, and can be an automated process with uploading updates.“

June 2, 2025

NS

Nick S

IT TechnicianEducation Management, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Only having one instance of PMPC running at any one time can get a little frustrating and you have to wait your turn if you require to do some work on it and someone else has it open on the same server.“

February 17, 2025

Andrew M

ICT Security and Operations ManagerHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Patch My PC delivers on its promise of simplifying third-party patch management in a corporate environment, offering an intuitive, streamlined approach that saves time.“

October 5, 2024

FR

Frank R

Director of IT infrastructureNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“The proces to include software updating for software not included in Patch my PC was challenging.“

October 8, 2024

MB

Manny B

Senior Desktop EngineerEducation Management, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“It has helped streamline our deployment processes, helped save us time and also given us greater compliance for schemes like Cyber Essentials.“

November 26, 2024

EN

Evan N

Senior Systems EngineerConstruction, 10,001+ employeesUsed the software for: 6-12 months.

“The PatchMyPC Custom Apps catalog feature is still fairly bare-bones and I have often run into issues with custom applications not having uninstallation options or the necessary level of customization to make their deployments successful.“

June 17, 2024

AK

Andras K

System AdministratorGovernment Administration, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Patch My PC could replace a whole team of packagers, it makes my life easy as I do not have to worry about updating 3rd party applications via SCCM.“

February 24, 2025

MJ

Mariusz J

IT EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months.

“I am aware of search functionality but sometimes you only know some parts of the name but with no idea who released the app, it is hard to find.“

December 11, 2024

## Showing most helpful reviews

Showing 1-25 of 216 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Gretar B.  
IT Project Manager  
Retail  
Used the software for: 2+ years

### "Nothing can top Patch My PC"

April 2, 2025

5.0

Highly recommend it. These guys are just geniuses in how they have managed to make my SCCM and Intune life so much easier.

Pros

How easily does it integrate with SCCM and Intune? You can deploy an app with ease. Very simple when you get the hang of it. The integration with Intune is even greater. The ability to import custom apps with just a few clicks. From day one I have just loved how Patch My PC has made our lives so much easier and that you can rely on it 100%. Absolutely love this product.

Cons

A little bit complicated to set up and learn to use it right.

Switched from

[Ninite Pro](https://www.capterra.com/p/228416/Ninite/)

Was not as capable. We had to monitor it daily and no integration with SCCM.

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the amazing review, Gretar. Love hearing that the integration with both SCCM and Intune has made your day-to-day easier and more reliable. That’s exactly what we want the product to do. Totally fair that there’s a bit of a learning curve early on. We’ve worked hard to make the platform as intuitive as possible and continue to improve onboarding to shorten that ramp-up even more. Really appreciate the kind words and the long-time support. Thanks again for being a customer. Justin Chalfant, Founder and CEO

DB

Dylan B.  
Application Administrator  
Construction  
Used the software for: Less than 6 months

### "Patch My PC is a No Brainer"

May 27, 2025

5.0

Overall, Patch My PC is an industry leader in application patching. If you're seeking the services that Patch My PC offers, they're dollar for dollar the most practical investment a company could make. Everything else the provide is just icing on the cake.

Pros

Patch My PC is excellent at doing what it's advertised to do - Patching your pc. It offers a fairly robust catalogue of applications, the team is very responsive and knowledgeable, and the customer service is absolutely second to none. Their documentation is top-tier, and the effort they put into their product stands out above other vendors.

Cons

Extended features of secondary products, while perfectly functional in most features, in a sense leave some things to be desired and lack depth in customization that a majority of users won't even know they're missing. Any issue I have with PMPC isn't about what they're already doing - it's about what they could do in addition to the excellent services they already provide, and I feel that is a great problem for PMPC to have.

Alternatives considered

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing Patch My PC

Mainly price, if the Intune Suite were cheaper, we wouldn't have considered Patch My PC at all. If Patch My PC were able to provide a feature similar to EPM - or a feature similar where we could allow end users administrative rights on demand, similar to admin by request, we may never leave PMPC.

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the review, Dylan. Really appreciate the kind words and the thoughtful feedback. It’s great to hear that the product, support, and documentation have all stood out, and that Patch My PC is delivering real value for your team. Your take on what we could do next is spot on. We’re always looking ahead, and feedback like yours helps us shape where we go. If you haven’t already, we’d love for you to submit or upvote feature ideas at https://ideas.patchmypc.com, especially around things like EPM-style functionality or just-in-time admin rights. That kind of input gives us clear signals on what to prioritize next. Thanks again for being a customer. Justin Chalfant, Founder and CEO

FW

Fredrik W.  
Technical project manager  
Gambling & Casinos  
Used the software for: 1-2 years

### "The bear took for patch management with Intune"

April 13, 2024

5.0

Pros

The ability to patch a huge list of third party apps with no extra agent on the client devices.

Cons

I have nothing negative to say. Custom apps wasn’t supported until a few months ago.

Review Source

KF

Kevin F.  
Senior It Support lead  
Hospital & Health Care  
Used the software for: 6-12 months

### "PatchMyPc Review May of 2025"

May 27, 2025

5.0

We had a wonderful experience with patchmypc. From the sales team being generally helpful and wonderful to work with, to the implementation team that was available in case we needed any assistance.

Pros

How simple it is to get setup and going. We needed a quick solution using on premise infrastructure we already had. The integration with SCCM was beautiful and simple to setup. Allowing us to quickly deploy and maintain a simple, easy patching solution.

Cons

The reporting side of things requires an additional setup, and is not natively built into the install. Would like to see improvements their for on-premises patchmypc deployments, but this was a minor gripe on an overall great product.

Alternatives considered

[Qualys Cloud Platform](https://www.capterra.com/p/82971/QualysGuard-Enterprise/)[ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/)

Reason for choosing Patch My PC

Cost was a major factor for us, and the overall interaction with sales staff, implementation staff took part in us choosing PatchMyPC over competitors. Patchmypc had the best staff members, and the best pricing.

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the review, Kevin. Really glad to hear the SCCM integration and overall setup went smoothly and that Patch My PC gave your team a fast and effective solution using your existing infrastructure. Appreciate the feedback on reporting for on-prem deployments. You're right. Advanced Insights, our reporting product for ConfigMgr environments, does require a separate setup today. We know there's room to make that experience more seamless, and it's something we're actively looking at. Also love hearing that the sales and implementation teams made a strong impression. That kind of experience is just as important to us as the product itself. Thanks again for being a customer. Justin Chalfant, Founder and CEO

WE

Will E.  
Customer Experience Team Lead  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A must have Intune component "

May 20, 2025

4.0

Fantastic, it has saved me so much time and headspace, as well as makes application management so very simple.

Pros

How simple it is to manage my Intune company portal and build a software catalogue. The functionality to add updates and quickly take all apps your deploy and cover them for rolling updates is great.

Cons

Some apps arent covered and are unable to be added due to odd rules like having more that 5 digits in parts of their version numbers.

Alternatives considered

[Chocolatey](https://www.capterra.com/p/210185/Chocolatey/)[N-central](https://www.capterra.com/p/13803/N-central/)

Reason for choosing Patch My PC

Demonstrated ease of use, functionality.

Switched from

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)

Application patching was inconsistent and reporting wasn't useful. Patch My Pc also allowed us to manage the packaging of the applications.

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the review, Will. Love hearing that Patch My PC has made managing your Intune company portal easier and helped simplify rolling out updates across your environment. That kind of time and mental load savings is exactly what we’re hoping to deliver. Appreciate you pointing out the challenge with apps that have non-standard versioning like 5-digit segments. Those edge cases can definitely create limitations. We’re always open to looking at ways to handle these better, so feel free to send specifics through support or https://ideas.patchmypc.com. Thanks again for being a customer. Justin Chalfant, Founder and CEO

LB

Lee B.  
Technical Specialist  
Financial Services  
Used the software for: 2+ years

### "First Class Company and a brilliant tool for our organisation"

April 2, 2025

5.0

First Class from start to finish. We have continually expanded our use of PMPC with the constant growth and improvement of the services and features from PMPC. Support has rarely been needed, but when it has been required the support has been excellent and detailed

Pros

The initial onboarding support was excellent and ensured we had a great start. The continual growth of PMPC, their features and their support is a great example of a first class company

Cons

We have been keen to see the Insights Reporting for Intune but we know its coming

Alternatives considered

[Ivanti Security Controls](https://www.capterra.com/p/193238/Ivanti-Security-Controls/)

Reason for choosing Patch My PC

Cost, other recommendations, community support and content

Switched from

[System Center](https://www.capterra.com/p/70929/System-Center/)

We previously used SCCM with SCUP. This was a High manual admnistration overhead including reviewing multiple vendor security releases

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the incredible review, Lee. It’s great to hear that onboarding went smoothly and that the growth of the product and support has continued to meet your expectations. We appreciate your long-term partnership and the trust you’ve placed in us. You’re right about Insights Reporting for Intune. It’s currently in private preview and progressing well. You can follow the updates and vote on the feature here to be notified as it moves forward: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-3450 Thanks again for being a customer. Justin Chalfant, Founder and CEO

JM

James M.  
Support Lead  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Makes complicated tasks simple"

February 14, 2025

5.0

There are not many tools that make your life easier in the IT world, Patch My PC is one. From the initial demo that we had, to the questions we've asked to the support everything has been perfect.

Pros

It makes application packaging that can be complicated really simple. We have had the tool for a couple of months and already its beginning to save to us time. Its really great knowing that applications are continually updated. From the initial demo to the support has been 1st class.

Cons

PMPC Cloud is lacking in features compared to the initial publisher. Some of the choices and explanation around update rings have been confusing.

Alternatives considered

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing Patch My PC

ease of use. Patch My PC does the one thing really really well, we knew their attention would be focussed on making the best application they can without the need of other features

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the awesome review, James. It’s great to hear that Patch My PC has already started saving your team time and simplifying packaging. That’s the kind of impact we love to see. You're right that the cloud version still has a few gaps compared to the Publisher. We’re actively working on closing those. You can find a full list of the parity items we're working on here: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/intune-apps/feature-comparison-with-publisher. We’re also looking at ways to make update ring options clearer and more flexible based on feedback like yours. Appreciate the kind words about the support experience too. That means a lot to the team. Thanks again for being a customer. Justin Chalfant, Founder and CEO

BC

Boris C.  
Digital WorkPlace Manager  
Law Practice  
Used the software for: Less than 6 months

### "Patching with PMPC makes my life easier"

February 14, 2025

5.0

My overall experience with Patch My PC is very positive for the moment, the support is quite responsive despite the fact that we are not in the same time zone Ultimately, it is a tool that does the job and is well integrated with MS Intune

Pros

What I liked most about Patch My PC was its simplicity and efficiency. The user interface is intuitive, which makes managing software updates incredibly easy. In addition, the ability to update multiple applications with a single click is a considerable time saver. I also appreciate the regularity of the updates offered, which guarantees that my software is always up to date and secure. Finally, the customer support is responsive and always ready to help when needed.

Cons

What I liked least about Patch My PC is that some updates can sometimes fail without clear explanation. The interface, although intuitive, is still basic and advanced options would be welcome.

Switched from

[Ivanti Neurons for UEM](https://www.capterra.com/p/193214/Unified-Endpoint-Manager/)

we were disappointed by the lack of innovation in our solution

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the review, Boris. Really glad to hear Patch My PC has made managing updates easier and that our support team has been helpful, even across time zones. That means a lot. We hear you on the occasional update failures and the desire for more advanced options. Improving visibility into why something failed and offering more control in the UI are both areas we’re actively working on. Feedback like yours helps us prioritize that work. Appreciate you making the switch from Ivanti and giving us a shot. Justin Chalfant, Founder and CEO

JP

Jason P.  
ICT  
Hospital & Health Care  
Used the software for: 6-12 months

### "Product is as described"

January 29, 2025

5.0

Very good. Has delivered exactly as it was sold to us

Pros

Easy to setup and was exactly as advertised

Cons

Custom Patching only available for Intune and not MECM

Alternatives considered

[ManageEngine Patch Manager Plus](https://www.capterra.com/p/179288/Patch-Manager-Plus/)

Reason for choosing Patch My PC

Recommendation from other Professionals.

Switched from

[SolarWinds Patch Manager](https://www.capterra.com/p/182264/Patch-Manager/)

Product was extremely slow and had a high failure rate. Not enough products included in the standard catalog

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the review, Jason. Glad to hear setup was smooth and that the product delivered as expected. Always good to know we're living up to what we promised. Wanted to clarify the point about custom patching. While the custom apps feature is managed through our cloud portal, those apps can be published to either Intune or MECM. The only thing required is that the Publisher connects to the cloud portal when setting them up. You can check out the setup guide here: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/custom-apps/publish-a-custom-app. Let us know if you'd like help getting that working with MECM. Thanks again for being a customer. Justin Chalfant, Founder and CEO

SR

Santeri R.  
Infrastructure consultant  
Computer & Network Security  
Used the software for: 1-2 years

### "The "Mercedes" of 3rd party app patching solutions"

February 21, 2025

4.0

The experience has been great and support is very helpful if needed.

Pros

Ease of setup and ability to patch only existing installations with update mode. Also the ability to show users a popup message when updating running apps is a very good addition.

Cons

Old school publisher tool isn't very modern, but it gets the job done. Pricing wise PMPC is probably one of the most expensive solution for 3rd party app patching solutions, but the features justify it.

Alternatives considered

[Othership](https://www.capterra.com/p/266602/Othership/)

Reason for choosing Patch My PC

Software Centrals Robopack. Because of the update only existing installs -option.

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the review, Santeri. Calling us the “Mercedes” of third-party patching made our day. Glad to hear the update mode and user popups have been useful. Those small touches can make a big difference. You're right about the Publisher looking a bit dated. It works well, but we hear you. Our new cloud platform is a complete redesign with a much more modern interface. If you haven’t had a chance to check it out yet, you can learn more here: https://docs.patchmypc.com/patch-my-pc-cloud Appreciate the note on pricing too. We do our best to pack as much value into the product as possible while keeping the experience solid and the time savings high. Thanks again for being a customer. Justin Chalfant, Founder and CEO

AZ

Andreas Z.  
Product Expert IAM  
Textiles  
Used the software for: 1-2 years

### "Huge Time saver"

October 29, 2024

5.0

Very easy to use, with the newly introduced SaaS solution it can even be used without any onprem Servers. PatchMyPC makes it posible that we, approve more requested software, because we don't have any extra work with packaging and providing it.

Pros

The software saves very match Time, we can use for other topics then packaging software and updates.

Cons

Sadly some more complicated Packages like Autocad are not available.

Alternatives considered

[Chocolatey](https://www.capterra.com/p/210185/Chocolatey/)

Reason for choosing Patch My PC

PatchMyPC was cheaper and hat more software packages in there catalog, while also being an enterpreise solution.

Review Source

Response from Patch My PC

January 12, 2025

Thanks for your review, Andreas! We're happy to hear that Patch My PC has helped save your team significant time by automating software packaging and updates. It’s great to know that the SaaS solution has made things even easier for you without requiring on-prem servers. Regarding complex packages like AutoCAD, while they may not currently be in our catalog, we recommend leveraging our custom apps feature to handle specialized software packaging. Additionally, if there are apps you'd like to see added, feel free to submit or vote for them via our UserVoice portal here: https://ideas.patchmypc.com/. We appreciate your feedback and thank you again for choosing Patch My PC! - Justin Chalfant

JK

Joris K.  
Sr. System Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Patch My PC helped us deploy & update 3rd party applications better and meanwhile also saving time."

October 18, 2024

4.0

Easy to setup, easy to maintain, custom apps can be deployed to fit our needs and really making us as an IT Department more efficient.

Pros

It is very easy to make applications available through Intune/Company Portal and keep them up to date. The biggest benefit is that it costs us less time to manage. Besides, removing the "boring" work it also improved our application deployment.

Cons

The application will only push. So, whenever you change a setting or adjust the scope via the Patch My PC Publisher it will not update in Intune. These adjustments we have to do manually. It would be nice if this process is changed the feature.

Switched from

[Automox](https://www.capterra.com/p/148872/Automox/)

Automox is 10 times the price and did not fit our needs completely. We now combined 2 tools (one of which is Patch My PC) that in total costed us 1/4th of Automox's price

Review Source

Response from Patch My PC

October 27, 2024

Thank you for the review, Joris! We’re glad to hear that Patch My PC has streamlined your application deployment and updates through Intune, saving your team time and removing some of the repetitive work. Regarding your feedback on adjusting settings in the Patch My PC Publisher, many changes should take effect on the first sync with Intune. If you’re experiencing issues with this, please feel free to reach out through our support form, and we’d be happy to dig deeper into the situation to help. Thanks again for being a Patch My PC customer. - Justin Chalfant

DF

Derek F.  
Windows System Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Set and Forget patching"

January 23, 2024

5.0

to date it has been a really positive experience, I would recommend that you reach out to Patch My PC. They offer competitive pricing and will work with you to set it up if you need it!

Pros

I really love the dynamic rules for patching; if there is a zero-day patch, my rules to implement that patch are forceful, and Patch My PC pushes and enforces that patch immediately. If it is a smaller update, the rules will be less forceful. I never have to check that it does its job because I have seen it perform reliably every time!

Cons

I'd like to see a webUI instead of an installable application.

Alternatives considered

[Scappman](https://www.capterra.com/p/275588/Scappman/)

Reason for choosing Patch My PC

The application catalog was much larger and that was important

Review Source

Response from Patch My PC

April 27, 2024

Hi Derek, Thank you for your excellent review and for highlighting the effectiveness of our dynamic rules for patching. It’s great to hear that Patch My PC has consistently delivered reliable performance, allowing you to manage updates effortlessly. We're excited to let you know that we are just a few weeks away from launching our hosted SaaS solution, which will include a web-based UI to further streamline your experience. This new platform will eliminate the need for local installations, addressing your desire for a webUI. You can find more details here: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/intune-apps Thanks again for your positive feedback and for being a valued customer. If there’s anything more we can assist with, please reach out to us. - Justin Chalfant

CV

Carlos V.  
IT Support Engineer  
Civil Engineering  
Used the software for: 6-12 months

### "Must have Product"

February 14, 2025

5.0

My overall experience has been great and impressed on how quick apps can be packaged and maintain updates.

Pros

I just like how quick packaging can be done compared to using a deployment tool and then uploading it to Intune. Very user friendly the Cloud and on-prem is great as well. I like the constant updating of the cloud version and applications. I like the ability to create custom apps as well. Also, technical support is very responsive and helpful!

Cons

Don't have many cons about the product other than not having Penndot applications. A way to clean up old packages that were created from PMPC after a new update was created.

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the great review, Carlos. Love hearing that packaging speed, custom apps, and support have all made a strong impact. That’s exactly what we’re going for. Appreciate you calling out the Penndot apps and cleanup feedback. For new app requests, feel free to submit or vote at https://ideas.patchmypc.com so we can prioritize what matters most. You’re not alone in wanting better cleanup of old packages. We’re looking into ways to streamline that experience as well. Thanks again for being a customer. Justin Chalfant, Founder and CEO

TF

Till-Odin F.  
Deputy Head of IT  
Wholesale  
Used the software for: Less than 6 months

### "Patchmypc for making the life of administrators easier"

February 4, 2025

5.0

The support is really friendly and productiv. The Software is good to use and easy to understand. The time you win from using patchmypc is much more worth it than it cost. Overall its a really good software and I like to use it and dont want to miss it in my work enviroment.

Pros

The Software is easy to use and makes my life as a administrator much easier. It was fast installed and is easy to debugg if something is not working. Also if something goes wrong, the support is really good.

Cons

Some menus are hidden and not intuitve like the "overwrite dependencies on update" but i found it also after a time.

Review Source

Response from Patch My PC

June 8, 2025

Thanks for the thoughtful review, Till-Odin. Awesome to hear that Patch My PC has made your day-to-day work easier and that setup and support have both delivered for you. Totally fair point on some of the menus being a bit hidden. We’re always looking for ways to make the UI more intuitive, and feedback like this helps us get there. Glad it’s become a tool you don’t want to work without. That’s the kind of impact we’re aiming for. Thanks again for being a customer. Justin Chalfant, Founder and CEO

MJ

Mariusz J.  
IT Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "After few months, still using it and still saving a lot (A LOT) of time"

December 11, 2024

5.0

Pros

The rustic GUI which may scare younger generation but for the "dinosaurs" it just works fine. I like that once set, it is just "working" and I don't have to constantly monitor the work/tasks/jobs.

Cons

IMHO: It would be better to have different ways to sort the software, for example, not by vendor but by software name. I am aware of search functionality but sometimes you only know some parts of the name but with no idea who released the app, it is hard to find. also - a website where you would provide release notes would be great as we would know what new was added (or what is missing/still working on)

Review Source

Response from Patch My PC

January 12, 2025

Thanks for sharing your feedback, Mariusz! We're happy to hear that Patch My PC has continued to save your team a lot of time and that it’s working reliably without requiring constant oversight. It’s great to know that even the "rustic" GUI has been a positive experience for you. We appreciate your suggestions on improving the sorting functionality and providing a centralized location for release notes. We’re always looking for ways to improve the user experience, and your input is valuable. You can track new features and updates on our public roadmap here: https://patchmypc.com/roadmap. If you’d like, you can also submit these ideas or vote on similar ones in our UserVoice at https://ideas.patchmypc.com/. Thanks again for being a Patch My PC customer. - Justin Chalfant

LN

Luuk N.  
System Administrator  
Automotive  
Used the software for: 6-12 months

### "It was never so easy to patch third party applications!"

January 9, 2025

5.0

Great application to automatically patch third party applications. Also very easy to create custom applications in the Patch My PC Cloud. Easy to use, option to enable MS Teams notifications with a few clicks and great support!

Pros

Easy to use. Automatically patching third party applications.

Cons

Nothing! We have zero problems. It just works and updates your applications.

Review Source

Response from Patch My PC

January 12, 2025

Thanks for the awesome feedback, Luuk! It’s great to hear that Patch My PC has made patching third-party applications so easy for your team. We’re especially glad to know you’ve had a smooth experience using the custom apps feature in our cloud platform and that the Microsoft Teams notifications have been helpful. We’re happy to hear everything is working well for you, and we appreciate you highlighting the support experience. Thanks again for being a Patch My PC customer. - Justin Chalfant

EV

Edvin V.  
Microsoft Endpoint System Administrator  
Computer Software  
Used the software for: 1-2 years

### "PMPC review"

December 3, 2024

5.0

The experience is very positive, everything seems to be very understandable, from deploying applications to deploying application updates, deploying 3th party applications and etc.

Pros

The support is really amazing, the quick answers is very on point and understandable all the time

Cons

Cannot tell you now, as I didn't find least favorite thing about PMPC

Review Source

Response from Patch My PC

January 12, 2025

Thanks for sharing your positive experience, Edvin! We’re happy to hear that you’ve found our support team helpful, with quick and clear responses. It’s great to know that deploying applications, updates, and third-party apps with Patch My PC has been smooth and easy to understand. We appreciate your feedback and are glad Patch My PC has been a valuable tool for your environment. If you ever run into any challenges or have questions, we’re always here to help! Thanks again for being a Patch My PC customer. - Justin Chalfant

JBS

Jose Benjamin S.  
Security Admin  
Hospital & Health Care  
Used the software for: 6-12 months

### "Excellent Product For Automatitization of thirds party updates via Intune or SCCM"

December 6, 2024

5.0

Pretty good the product works as expect,

Pros

It gets the work done without much interventions. You can deploy or patch complex apps some with have to use custom scripts and Patch my PC support all that.

Cons

Support could be better when things get difficult outside hours.

Review Source

Response from Patch My PC

January 12, 2025

Thanks for your feedback, Jose Benjamin! It’s great to hear that Patch My PC has been effective in automating third-party updates and making it easy to deploy or patch complex apps, even when custom scripts are needed. We’re glad it’s helping your team save time and reduce manual interventions. We appreciate your feedback about support. While we strive to provide the best possible assistance, we’re always working on ways to improve availability and response times during off-hours. Thanks again for being a Patch My PC customer. - Justin Chalfant

FR

Frank R.  
Director of IT infrastructure  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Very satisfied with Patch My PC"

October 8, 2024

5.0

We are just very satisfied with Patch My PC!

Pros

Patch My PC replaced a complex, bore some and time consuming manual proces of updating installed third party software. And it expanded over coverage to also include a lot of software that we had not included in our manual effort!

Cons

The proces to include software updating for software not included in Patch my PC was challenging.

Review Source

Response from Patch My PC

October 27, 2024

Thank you for your review, Frank! We're happy to hear that Patch My PC has streamlined your third-party software updates and expanded your software coverage. Regarding adding software not currently in our catalog, I wanted to mention our Custom Apps feature, which allows you to build and manage updates for apps outside our standard catalog. You can learn more about it here: https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps. Additionally, if there are specific apps you'd like us to consider adding, you can submit those requests through our UserVoice here: https://ideas.patchmypc.com/. Thanks again for being a Patch My PC customer. - Justin Chalfant

KM

Kaleb M.  
Data Security Analyst  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Great time saver"

October 8, 2024

5.0

Very happy with it. The rest of my team has no complaints and only positive things to say.

Pros

It is so easy to use and saves so much time. A task that would take hours now only takes minutes.

Cons

No Intune integration for the Advanced Reporting feature but it is coming.

Review Source

Response from Patch My PC

October 27, 2024

Thank you for your review, Kaleb! We’re glad to hear that Patch My PC has saved your team so much time and that it's been easy to use. You’re right about Intune integration for the Advanced Reporting feature—it's on the way, and we’re excited to bring it to our customers soon. If you have any other suggestions, please feel free to share them on our UserVoice at https://ideas.patchmypc.com/. Thanks again for being a Patch My PC customer. - Justin Chalfant

TL

Ted L.  
IT Technologist  
Computer Software  
Used the software for: 1-2 years

### "PMPC is the game changer for small business with no IT staff"

March 14, 2024

5.0

I can't say enough good things about this product, despite the small number of limitations in the system. It's far more valuable than hindersome.

Pros

The automation of the system being able to scan systems for installed apps, and then auto download those updated versions and automatically upload to Intune, without a single need for human input, is a game changer for us. What would normally take an employee to be responsible for managing this process, PMPC is the AI that does it all.

Cons

I do wish the limitation of not being able to download ALL software vendors updates automatically weren't there. I understand why the limitation is there for some vendors, due to license agreements, but if there were someway to overcome this limitation, it would truely be a closed loop system without the need for any human interaction.

Review Source

Response from Patch My PC

April 27, 2024

Hi Ted, Thank you for your enthusiastic review and for detailing how PMPC has been a game changer for your business. We’re thrilled to hear about the significant impact our automation has had, simplifying your software management and updating processes. We appreciate your feedback regarding the limitations with some software vendors for local repo apps. We are continuously working to expand our coverage and streamline the process further, aiming for that closed loop system you mentioned. Your input is invaluable as we strive to improve. Thanks again for your support and for sharing how valuable PMPC has been for your operations. - Justin Chalfant

Michel T.  
Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Patch My PC is the no-brainer for software patch management"

May 17, 2023

4.0

Overall experience is great, there are a lot of applications covered by Patch My PC and it's easy to setup. No more time consuming custom packaging necessary.

Pros

Patch My PC makes it almost too easy to patch my 3rd party software. Onboard a customers tenant, scan for applications, select the applications and assign them. After that it's sitting back and watch Patch My PC do the rest.

Cons

Patch My PC runs on a dedicated Windows machine, it would be better if it becomes a full SAAS application.

Review Source

Response from Patch My PC

August 30, 2023

Thank you for the positive feedback. We're working on a better solution regarding your con mentioned; stay tuned! We appreciate your support!

PF

Peter F.  
Programme Manager  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "Ensuring PCI-DSS and ISO compliance of your EUC estate"

October 23, 2023

5.0

Excellent solution to automatically ensure end-user-compute devices are always to the very latest secure versions of application.Fully automated solution thereby eradicating resource cost.Ease of deployment of additional software solutions not previously available to the end-users.

Pros

1) Zero-touch maintenance of application packaging, removing menial tasks from the Security team and removing time spent to comply with annual audits.2) Integration with Intune. 3) Reducing resource cost by automation

Cons

Patch My PC should use feedback and forum suggestions to package additional generally available software packages. There seems to be a long delay between an item being added to the ideas forum and any progress towards packaging.

Reason for choosing Patch My PC

Manage Engine provide several different stand-alone patch management solutions, however they were not integrated into Intune, and would require seperate management.Microsoft Autopatch is limited to Office365 applications and does not manage real-world third party software solutions such as Adobe Reader, Google Chrome, etc.

Review Source

Response from Patch My PC

January 5, 2024

Thank you for the review, Peter! We'll take your feedback to our Engineering team about the delay in getting ideas turned into features for our product. We're always looking for ways to improve, so we'll see what we can do to improve on this front. We appreciate your support!

EC

Eduardo C.  
Sr. Desktop Architect  
Renewables & Environment  
Used the software for: 6-12 months

### "Very pleased after 6 months of use"

April 5, 2023

5.0

Pros

1\. Integration with Intune was key for us.2. You can perform very granular customization of the apps and patches before they get published in Intune.3. The Publisher tech requirements are very mild, which means you can run it on pretty much any Windows 10/11 machine out there.

Cons

It's a bit hard to setup a patch testing environment in the same Publisher that is running your production configuration, but it's doable.

Alternatives considered

[Ivanti Neurons for ITSM](https://www.capterra.com/p/193225/Service-Desk/)

Review Source

Response from Patch My PC

August 30, 2023

Thank you for the positive review! We've taken your cons to our Engineering team. Thank you for that feedback!

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